Walmart’s earns a 2.1-star rating from 2838 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
rotten american beefhide rawhide chews
Hartz and Harper's
Hartz.com
I purchased a 2 pack of the beefhides at the Walmart store in Statesboro Georgia. When I went to give them to my pets I discovered that they were rotten, not just a little rotten but completely spoiled, the smell was sickening to say the least. It looked like raw chicken blood had been basted on the chews and simply decayed there. I sent an email to Walmart to complain and ask them not to carry the products anymore or at the very least to check there pet products to be sure that someone's pet is not killed or made ill. I wanted to send Hartz and Harper's an email of complaint but discovered that neither one has an email address for complaints. Obviously they don't want any record of complaints against them to show up on the internet.
The complaint has been investigated and resolved to the customer’s satisfaction.
poor service!
I just recently had my first child and she was 5 weeks old and my nephews were here from out of state and I wanted to take all of them together and have their pictures made since they won't get to see her much. I went and bought them new outfits that were beachy for the summer and thought it would be fun to have some backdrops of the beach... Being that we...
Read full review of Walmart and 33 commentsPoor customer service!
Re: Wal-Mart Hurst Store Manager, Picture Me Studio Corporate Manager & Picture Me Experience Customer Service: Due to the my recent experience, I am highly upset and agitated in regards to the treatment I received from your representative at the Picture Me Studio located in the Wal-Mart Super center store number #5080. The behavior of the Picture Me...
Read full review of Walmart and 196 comments
go somewhere else or you will regret it
I wanted to complain about the walmart in renton, wa. When I went to get my glasses I noticed that I had to get them fixed about every two months because they kept getting loose or bending. They was good about getting them unbend to fix my face again. But about two years later I noticed that The coating they put on the glasses were coming off and I was getting scratches everywhere. Notice I got glasses that were suppose to be scratch proof. But that was not the case My glasses were poorly made the right side arm of the lens just came off one day. I was just sitting on my couch and I took them off to clean them off and I noticed part of my glasses were missing. The arm part was on my ear. Theres nothing they can do about them, I didn't wear them everyday, so I really don't know how that could of happen. So now I'm just walking around with clue on them till I get my new ones. The coating if so bad that its making my eye sight worse I can't see clearly out of them no more.
People always asking why my glasses look like that. The patches are getting bigger every time I clean them. I suggest not going to the walmart in renton if you need glasses. Please go somewhere else or you will regret it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart offer a $ 100.00 if your oredered on line . i had to wait a month to get my blu ray disc player. i could picked it up at the store for the same price. they offered the free gift certicate i was charged a $100.00 i ask for a refuned but i was told i could get back. anthony pescatore
this store is disgusting!
If you want to return some article , purchased online, they never do it straight, will ask you other questions , there is not specified in the invoice of online purchase that you have to prove your identity while returning articles, which are sent to you wrong ( or not the same you ordered), after paying shipping charges at customer's account.
This is regarding customer service at walmart store #3420 , westbury long island new york 11590.
I would like to tell the person in charge that this particular place is very unpleasant for the business, you cannot find the customer complaint's form , which should be available there at right place, i saw the folder was empty and nobody tried sincerely to find one and give to me, one employee tried uselessly to print from the computer and wasted precious time of me and his, and answered me that he cannot, no specific answer if you ask for manager, almost every employee roaming around trying to avoid the questions.
This store is disgusting.
Very, Very surprised that the manager at this Walmart store # (3420) in westbury NY
didn't display her ID tag nor give her name when I asked for it. ( I got name from greeter at door) ...Le Fay, but dont know if it's the first or last name.
Manager "Le Fay" did not honor a store policy that clearly stated that an advertised item will be replaced with a comparable one when it is not available for the stated reason.
She looked to her minions to side with her.
Needless to say I got nowhere fast.
stuck with a product that I cannot afford to fix
I bought a portable dvd player from walmart. The player was made by philips. The player was purchased in 2005. When the player started acting up, I took it back to walmart. There I was told that the warranty was only for 90 days. In order to get help I would have to call a number for philips. Well, I called, told the warranty was only for a year. That I could buy another one at the price of 119.00. The thing is, the first on cost me 202.00. So, I told the person on the line I did not have that kind of money. She basically told me that was my problem and that she could not do anything else. So now I am stuck with a product that I cannot afford to fix. There is no way I will get stuck like this again.
unsatisfactory number of handicap carts
My mother was recently injured in an accident that has caused her to be in a wheelchair. We went to go shopping at Walmart and discovered that they had an insufficient number of motorized handicap carts. Because of this, Walmart lost over $200 of merchandise sales from my mother and I, along with the five other people we saw as we were leaving that would not be able to find another cart available. Not to mention the others that we did not see.
Upon asking for a cart, we were told rather rudely, may I add, "You are more than welcome to wait for 2 hours until a cart becomes available." Meaning, there were only 2 carts working at the time. One was in use while the other was charging. Where were the other carts you may ask? In the shop.
Walmart is a very large corporation. By not having a sufficient number of wheelchair accessible carts, they not only lose business but also give themselves a bad name. I was treated very rudely by the workers, which in and of itself is not right. Especially when those rude workers were the greeters standing by the door.
Walmart probably lost a few thousand dollars simply because they were not fully prepared for business that day to handicap people. That may seem like a drop-in-the-bucket for such a large company, but it is going to become a ripple effect. Because my mother and I are no longer going to shop there. Nor are our friends. If Walmart does not become more prepared to handle customers such as my Mother, they are going to continue to lose business.
All it will take is to buy a few more rolling carts, and Walmart will have much happier and satisified customers.
I'm sorry for your mother's situation, ma'am, but stores aren't required by any statute (or moral, for that matter) to provide a motor scooter for anyone. If your mother isn't terribly mobile, why don't you take the initiative of purchasing a motor scooter yourself. Walmart providing them is a luxury, not a right.
On my last 2 trips to WalMart in Granbury, TX. 76048, there were no riding carts available, and another customer was waiting for one. Granbury is a retirement community, and WM should be prepared for more than normal handicaps.
I could not find a customer service section on their Home Page.
clothing & cleanliness of store!
I shop the Walmart in Springfiel Tn. It is often dirty with trash on the entrance way floors. The quality of clothing has gotten to the point that I will no longer be buying school clothes there. The clothing rarely last past two washings & often stretches out of shape or comes apart. I once was able to get most of our clothing there but no more. It is a shame to see Walmart getting to this point. Why can you not get a better grade of clothing merchandise? You did at one time. Even the jeans come apart. The Springfield store often has several empty shelves & never has enough personnel. I hope to see some improvement soon.
I agree with the quality comments but nothing will change as long as you keep shopping their.
store don't have less price doodles
The Store is big... But about kid's doodle (magnetic writer) they used have many varieties... recently no varieties. While shopping we could not find any doodle so asked a salesperson , then he searched and gave us a old high priced doodle which was kept very up and mostly becoz of the reason of not sold so there were very few and with cover tear .That...
Read full review of Walmart and 14 commentsbe careful with your spouse at walmart!
Do you have a spouse that works at WalMart - Beware their fraternizing policies are not worth the ink that they used to print them with!!! WalMart in NC allows open fraternizing of married employees and management/salary with hourly. Management even tells the employees to not talk or say anything about it to the public and turn their heads and ignore it...
Read full review of Walmart and 37 commentsdissatisfaction service
On Sunday June 9,2007 I went shopping at Walmart. At the register I gave a blank check with my signature to pay my bill. The clerk gave my check which was blank and a receipt for my purchase. I ask the clerk to void my check and redo the transaction at another register where the printer was was working, She refuse and so did her supervisor refuse. I had to go to the assistant store manager to complete the transaction properly. I was so irate that I called 1800-walmart to make a complaint. I spoke with someone from customer service but did not receive satisfaction. I tried to make a complaint on the computer but the computer kept knocking me out so I could not complain. I feel top mgmt needs to be informed.
poor after sales service!
Purchased weed eater (r) from walmart. after two months the battery went dead/ model wlt24/ original
Power, inc customer service [protected]- the "customer service" lady states we have to call their parts place/ [protected] tried for two weeks always busy. their service dept will feel your pain and show condolences, and that is it. also their web place originalpower.com./weedeater doesn't really help either. they really don't do anything.
Pat montgomery - millington, tn
I bought a Weedeater WLT23 from WalMart on March 30 2007, used it maybe 10 times. Today is Aug 4 and the batteries are dead. Called the # on the instruction manual [protected]) and was told that someone from customer service will call me back in 48-72 hours and that this rep. will probably offer to LET me buy new batteries at 50% off. WOW what a deal. Then in 3 or 4 months maybe I can do it all over again. I'm going to buy a new trimmer and it WON'T be a Weedeater product.
not so private, not so professional
Yesterday, I was called by Co-Manager Rod (last name withheld) of the WalMart in Alabaster, Alabama to come in on June 8, 2007 at 10 a.m. for a part-time interview. I arrived at 9:45 a.m. Another female applicant arrived just before 10 a.m.
The female was immediately seen and set up with an interviewer.
For more than 25 minutes, Rod was paged by the Store to come to hold my interview.
Rod showed at 10:30 a.m. and with no greeting or apology, looked up my name and then called another person to interview me... I waited 10 more minutes and no one showed.
Insult to injury... professionalism and privacy. During my time, I overheard the exchange of more than two social security numbers of individuals, that persons were taking time off and one lady was handling everything.
On top of that, Connie (last name unknown but another manager) had quit and the night before and just walked off the job.
I was so disgusted by the lack of privacy and professionalism that I just left.
Lesson... WalMart Alabaster, Alabama is broken.
I used to shop here all the time. But after seeing so much of this behavior from the management, and after the way they are squeezing our favorite brands off the shelves for THEIR brand; I'm done for good. I will NEVER shop at wall-mart again, especially for groceries. Heck, when I switched to Food World, I didn't even notice a difference in total ticket price.
I completely agree.
I see that those employees who, I suppose are hourly, work on the floor are generally nice and good natured. They are generally older with most I guess being retirees.
I guess the managers are in the back hiding from the public. I never see them on the floor as I shop. After talking to some of the store's employees my guess was correct. After speaking to these employees I found that many managers at Wal Mart are interested in just keeping a paycheck. They don't want there higher ups to realize they are not really that good at what they do. They are not very good in employee relations. They tend to only think for themselves. Have you ever wondered why over the loud speaker they always ask for a "member of management" like it is a club you have to be a really good but kisser to join. I tend to think many of these managers should feel very lucky that Wal-Mart as a whole is too large to manage and they can go about their lives earning their not to well-earned paycheck with the understanding that there is little chance anyone out there will rock their boat and find out that they generally are not that good at what they do.
Walking through the Alabaster store have you ever wondered how empy the shelves are?
That's Walmart for you . WALMART everywhere. Walmart historically treats their people like [censored]. you are all replaceable. I choose never to shop at Walmart or Sam's Club's. PERIOD. If we were ALL informed, nobody would shop at this nightmare. I'm sorry you had such a piss poor experience but this may be a blessing in disguise! Do you believe in Karma? I do.
awful customer support
I just walked out of a walmart in Neptune, NJ with a rather weird experience. I walked in to buy a hard drive for my game system. When the teller ran the item at the register it rang up for 177.00 but the tag showed it at 100. When I told the clerk of the error they first observed the tag and complied it did say a different price but they kept fighting the tag. They took the sku off the display and brought it to the counter and told me "o the sku's don't match so this isn't the right price". I asked about there honoring a shelf price even if it differs from the ring up price and I got a bunch of different excuses. The first of course was the sku doesn't match, I will get to the rest in a few. After that I decided to keep my cool and just go to customer service and ask for a manager. Once the manager accompanied me to the department I showed her the product and the tag. The original salesman came over to try and fight my claims. At first he told her that its not the right size hard drive, I pointed out to her that the tag said "xbox 360 hdd" and made no mention of a size. His next argument was the sku, I told her that the item was behind a glass and once you ask for a product they bring it to the counter to ring it up so there is no way to compare sku. Then she said the hard drive was in fact priced but the tag she pointed to was for a dvd player not the hard drive, once i informed her of the error they paused. Then she said since the product is about 6 inches out of the spot of the tag that they can not honor the price and when i pointed out there is no other tag with a different price anywhere in the department she said that they just don't have a tag printed for it. I was forced to leave the store since I only had 130 in my account giving me not enough for the product. If a store has a policy they should honor it now I'm out of the product they had in stock that nobody else did and with awful customer support.
i went to wallmart in neptune, and once inside a man tried to sell me drugs, he said cocaine, he said i got some good ### bro, i told him get lost, a man told me his name is julio franco of neptune a major drug dealer, and a gang member, and has connestions with shadowbrook restaurant in shrewsburry nj, possibly a colombian connect, the man told me he also likes little kids and has sex with minors, he also gets high and is a drug addict, this dangerous man needs to be caught and his organization to be destroyed, before its youre kid or daughter dead from this son ###, survaillance follow and apprehend him, might be dirty cops as well.
i had problems with neptune wallmart, the parking is not that good. when i was in the parking lot the cars would not slow down, almost hitting me.the customers are alwaYS IN A PISSY MOOD. SOME OLD MAN WAS EYEING ME DOWN WHEN YOU FIRST WALK IN.ACTUALLY A COUPLE DIFFERENT OCCASOINS THIS OCCURED, AT NEPTUNE.I FEEL THE EMPLOYEES FLOAT AROUND ON THEIR OWN AGENDA, AND DO AS THEY PLEASE.QUITE FRANKLEY THEY HAVE SOME NASTY WOMEN WORKING THERE.WELL I GUESS MEAN PEOPLE HAVE TO WORK TO AS WELL [censor] IDIOTS NEPTUNE MUST BREED SOME NASTY HATEFUL PEOPLE.NOT TO MENTION NEPTUNE MCDONALDS, MANNY TIMES HAVE I WITTNESSED ALTERCATIONS. ALSO A DRIVE THROUGH INCIDENT WHERE A WOMEN BROKE A WINDOW.MY OWN EXPERIENCE TODAY WHERE I HAD A COUPON TO BUY A ICED COFFEE, AND GET ONE FREE.THE HAITIAN WOMEN TOLD ME THE COUPON WAS NOT VALID, THE COUPON WAS VALID.SHE TOLD ME IT WAS TO BIG.I USED THE COUPON ELSEWHERE WITHOUT A PROBLEM.WHERE DO THEY FIND THESE PEOPLE, WHO DO NOT CARE ABOUT CUSTOMERS AND NEGLECT THEM, LIKE SO.ALSO A WOMEN EMPLOYEE GAVE ANOTHER THE MIDDLE FINGER WHEN I WAS IN THE STORE.VERY INAPROPRIETE .I GUESS THE PEOPLE HAVE NO CONTROL OVER THEIR EMPLOYEES.THE CUSTOMERS SERVICE STINKS AND THE HAITIAN LADY IS AN IDIOT AND NEEDS TO WAKE UP AND SMELL THE FOLGERS.I JUST HAD TO SHARE THAT WITH EVERYBODY THANKS FOR READING COMPLAINT
PAY UP OR SHUT UP
This is Walmarts way of making a few extra bucks. It is called bait and switch and in unethical no matter what the former Walmart employees states.
Yes customer can switch product on the shelf to confuse the next customer, but I have seen many many instances where the correct product rang up a different price than the shelf. It also seems bizarre that if it wasn't common place that customer service would just hand out cash for the difference when it is caught by the customer at checkout.
Walmart is gambling that we (customers) are just too stupid to notice or too busy waste 20 minutes in the service line to get the refund.
This exact thing happened to me in the Zion, IL Walmart on Tuesday 8/24/10. I spent time in the service line to get the refund, and then the guard (as I left the store) had the nerve to stop me to produce the receipt for the item. They think everyone is stealing from them when they are the ones being unethical.
I called the Asst. store manager who was a useless front to field these calls (obviously has had a few of them too since he had no empathy left). They need a policy that if it doesn't ring up correct it is free before I shop there again.
If Walmart expects the Customers to compare the SKUs on the pricing label / tag with the SKU on the product, then they should PRINT the SKU large enough on the label so that it can easily be compared! Then the Customers will not have a legitimate argument about the pricing discrepancy, when shown the label / tag.
I have learned to compare SKUs / UPCs from the label / tag and the product when I find a price that I think is too good to be true.
However, Walmart has a tendency to show one price on the label / tag, and then the POS register rings it up at a different price (usually higher, of course). This has been occurring more and more lately, over the past 2 years.
I think ALL STORES should go back to placing a price tag on each and every product, not just a label / tag on the shelf and leaving it up to the Customer to verify the label / tag against the product.
bait and switch is a common practice in the world of free market but sad to say the wal mart world monopoly also has started to practice some of these same hard sell tactics. For example one of the more common practices of this is to place merchandise over the wrong shelf price as your complaint suggests but the more deceptive practice was disclosed to me by the stores management only after my formal complaint was addressed to him through the CEO MIKE DUKE IN ARK. AND HERE IS WHAT I WAS TOLD: "It is wal marts practice to place merchandise in a discount/closeout section of the store without a discount price marked on it while awaiting a reduced price to be sent down from the main office". Hopefully this is not an example of what is to come in the new world order of monopoly because it is an absolute deception to miss lead shoppers into assuming they can receive a discounted price at the register only to be humiliated as a spectacle to others when you are debating why you are being charged the regular price with no discount offered to you. well needless to say I found out the hard way while standing in the check out line for nearly 30 min. as the debate continued leaving those viewing to conclude that I was trying to get something for a reduced price when the store intended to get full price by way of this bate and switch policy. Whats worse is the fact that wal mart acknowledges this practice but refuses to change there methods by keeping the unmarked supposed discounted item of the discount shelf until they can properly display a discount price on the item.
If you haven't worked retail, you don't know how it is run. I've worked in retail for over five years and that is a common mistake that happens with customers. Most of the time the customer did NOT read the tag correctly. For example: If a tag says "buy more and save" it means that you have to buy more than one to get the deal on the item that you want. Walmart is known for having scanners throughout the store so you can verify the price. A LOT of retail stores don't have these-and it tends to be a big draw back when dealing with someone who is trying to "get a deal" that does not exist. And if you are at a store that doesn't have a scanner, the least you could do is try to figure out how they label their products when putting it on the shelf so that you will know if it is the correct price tag. In the end, if you tell an employee (specifically a manager) about a product that is in the wrong place, let them know. Whatever employee put it their needs to make sure that they know how to do their job correctly.
It's a shame that walmart treats their employee's like garbage. It's a great place to shop for what you need. I'd like to be able to get better customer service when I need help looking for something.
when walmart makes a mistake, don't let it go, fight them all the way. chances are you might not win, but there are the times when you can. take them all the way. my boyfriend has won more times than not with these people at walmart when they are in the wrong. you just need to know a little bit about consumer protection. there are a lot of litty bitty laws that they have to abide by. look them up. we as consumers let walmart get away with making too much money as it is. don't forget the wrong scan price law. its a % of the price of the product up to $5 plus the refund of the product. i forget what the name of this policy is but they don't advertise it. i just call it "i want my $5 for the incorrect scanning policy"
I live in South Texas and can tell you that ALL the Walmarts down here have horrible customer service especially the one in Palmhurst, Texas. Finding an associate to help you is like pulling teeth. I have had price discrepancies of a few cents that they refused to honor. Make sure that you look at the register as they are scanning your merchandise.
Every single time I have shopped there at least one of my items does not match the price on the shelf, and they wont change the price. If you do decide to argue the price, it becomes a big production. I bought a 10 lb package of ground beef that was marked down from $10 for about $4 because it was due to expire. I looked away as they were scanning it and didn't realize until I had payed that I had been charged full price. The cashier told me that I would have to go to customer service to get a price adjustment. I asked to speak to a manager and asked her if they had a fast fix option at the register like Target does and was told that they were too busy and I had to go to customer service. After standing at the service desk line for 45 minutes, I returned the beef and got my $10 back.(It was the principal) As I was walking out, I noticed the same "busy" manager returning an item from another customer at a register. I was so pissed. Long story short...Walmart sucks. Shop at Target instead.
Hi folks,
I have had similar experiences at the Hornell, NY Wal-Mart. However, if you are ever in Bradford, Pa definatly shop at that Wal-Mart. The employees are the friendliest, most helpfull I have ever encountered in a retail store. If they have a pricing mistake, you usually are given the item at the price displayed. I got a 45.00 radio controlled Airplane for 15 bucks from there because of a pricing mistake. I was not made to wait any longer than it took for the employee to check out the mistake for the manager. Being a small city, everyone that works there are our neighbors and friends, and I think that is why the service is so good there.
Check receipt! Double charged all of the time!
This is the third time in a row I have shopped at a WalMart and found my receipt incorrect with double charged. Not only do they act like its my fault, even when I have not left the check-out stand, they have an excuse which is lame. I called up the manager and asked for an explanation. He claims: Walmart makes their scanners very sensitive so the checker...
Read full review of Walmart and 24 commentscomplete waste of money!
At the walmart store located in trinidad, colordado, there is very poor care regarding the garden center. There is a greenhouse set up at walmart with hundreds of plants in it. On the week of April 6th, 2007, we had freezing drizzle and temperatures fell below freezing. I noted that a portion of the greenhouse siding was down and the plants exposed to the cold. Of course, no one was in the garden center to report this to. A few days later when i returned, hundreds of these plants were frozen. These plants are not salvageable at this point. Also noted some of the plants that are part of the garden center connected to the walmart store also suffered frost damage.
What a waste of money, and totally disgusting to let all of these plants just freeze. I would like to know who is responsible for this or does anyone in management care. It's probably just a tax write off so it's not a big deal, however, i think it shows very poor management and lack of responsibility, plus such a waste.
you all suck!
Why should Walmart care about killing all their live garden center stock? They (along with Lowe's, Home Depot, K-Mart and most other big box stores) get their plants in on consignment. If they kill them, the grower is the one who takes a loss, not the store. If they let them freeze, it doesn't cost them anything. If they don't water them and they die, oh well. In fact, most of the growers have merchandisers who go to the stores and work the plants instead of the store itself doing any work with the plants.
walmart - think again, and quit advertising lower prices!
I bought a LexMark Z645 printer at WalMart 3 months ago. The thing has barely ran a fourth of the black ink out of it and already the paper guide or automatic feeder is broken on it. I have to hand feed each sheet to get something printed. What a major hassle!
I heard that WalMart will no longer receive returns. Is that true.
Purchased at Woodward, Oklahoma.
Also purchased for us at the Woodward WalMart for Christmas by family members:
Two years ago we received a Mr Coffee coffeemaker with the alarm brew set button that made the coffee start perking at the time you specified. Of course you had to put the ingredients in it the night before, but it lasted 2 months. It was one of the expensive models and since we had no receipt, we couldn't get another one. It just quit working, no visible reason, and we are not that hard on our things.
Everytime I have to go into WalMart, it just irritates me. I would rather spend my money at any other store in my area than WalMart. Their groceries are not as good as our ShurFine brand at the Venture store locally at Buffalo, Oklahoma. And the Venture store has great sales on their merchandise and what is advertised IS in the store.
Atwoods Town and Country stores even have better quality and lower prices than the WalMart store that sits next to them on the highway!
WalMart - think again, and quit advertising lower prices, ha ha. You suck.
Next time don't be so cheap. You're lucky you got that long with that printer.
Dude,
You bought one of the cheapest printers on the market. It runs about $25, and usually is seen as the free giveaway printer with cheap computer systems. I'm surprised you got 3 months out of it.
complete dissatisfaction of the order!
To Whom it May Concern:
After I talked to the customer service agent on the telephone for over 30 minutes, I was told that I would get a refund for one complete sweatshirt that was placed on back-order and then never shipped, plus a shipping refund of .84cents twice. I don't think a credit in the amount of $2.11 adds up the cost of the Black NBA Sweatshirt that was never shipped because you were out of stock. I ordered these items for a X-Mas present for my Son & my three Teenage Grandchildren. When I ordered the Four NBA Sweatshirts I was told that they would be delivered before X-Mas. The sweatshirt I had to re-order was delivered December 28th, 2006. (Three days after X-Mas) My original order less the black sweatshirt was delivered January 2nd, 2007. (Seven days after X-Mas) When it was all said and done, one sweatshirt that I had to re-order because the Black X-Large was placed on backorder was never delivered. Furthermore it was not on backorder, you just simply didn't have it, and notified me via email 4 days later and said it was not available. Trying to reach a customer service agent for the great Walmart is almost impossible. When I finally reached a customer service agent today January 26, 2007., she was rude and tried to cover up the entire issue of trying to solve my problem, and never did explain why my X-Mas order was not delivered on time for X-Mas. She also kept saying they were "T-Shirts" not "Sweatshirts" and was very rude each time I corrected her.
You would think a customer service representative would know the difference between a sweatshirt and a t-shirt. Another thing that I don't understand why you ask for all the information such as a phone number, address, etc., etc., because according to your customer service agent you only use emails to notify the customer about a problem.. Why don't you just ask for an email address, because that is apparently the only contact you use with the customer. I could complain for hours about my complete dissatisfaction with this entire ordeal, but I will not. I was a K-Mart Store Manager for a long period of time, and if I would have treated my customers like I was treated, my District Manager would have fired me on the spot. I think I have no alternative at this point to contact the President of Walmart and let he or she know about my complete dissatisfaction of this order.
My complaint with Walmart started several nights ago, in Paris Tennessee. We are working on the new bowling center, trying to get it open by Thanksgiving, and we are working in the neighborhood of fourteen hours a day, everyday. By the time we get off work at night, there is no place to buy the things we need for the job the next day open except Walmart. Since we are working out of town we depend on this service center for all our tools, groceries, miscellaneous hygiene items, and clothing since we came unprepared for the cold snap that came through here this week. This week alone, we have spent more than $500.00 at this store and the night time security man that watches the door, was the rudest man I have ever had to deal with. Since I bought a bagful of saw blades and a half inch drill the other night, the cashier didnt demagnetize the tools and the alarm went off as I was leaving the store and since I was there as soon as I got off work and hadn't cleaned up yet, he thought he was a real Barney Fife. he accused me of stealing something even though I had my register receipt. When I showed it to him, he wouldn't accept that I just purchased the things. I had to wait until he checked everything in the computer and verified each and every item. I was so mad by the time he went through the list, I had to just take my stuff from him and walk out! The next night, I was back in there, because I didnt really have a choice,to buy a new pair of boots. The next day, the fastener that holds the string popped off the boot so when I got off work, I went to the motel to get my receipt so I could take them back to exchange them, but the maid apparently threw the receipt away, but I went there anyway to explain the situation. I told the lady that I had just purchased them the night before, and that I just wanted to exchange them for a new pair but she said without the receipt, she wouldnt do anything, that I was just out $59.00 If this complaint just sits here and I don"t get any kind of reply, or satisfaction, I assure you that I will never shop at Walmart again and I am very influential and affiliated with numerous shoppers and will do everything in my power to stop purchases at this business. Thank you
I have been shopping with you for the past 10 years I believe. I have a credit card account with you which at this point I do not know what is going on. I have attempted to use my card for the past three months and it does not work at the register. for the past two months I have made purchases with other credit cards when I've been told i have credit available in my card. This past Friday, October 12 i shopped at your stocoton Superwalmart. Since the walmart card did not work I had to use a providian credit card. This inconvenience has thrown my budget off since my purchase was over $200.00 To make matters worse on exiting your security clerk became very rude,confused and just plain harassing me because I could not find my tag. I was treated like a criminal. I asked your employees questioning me to go back with me to register 19 to the clerk who had charged me. The clerk was not there, she went on her break. The manager who had assisted me,(not very helpful before and somewhat rude continued to show rudeness. I have spoken to you phone service about changing my address to no response. I have not received my statement for the past two months and called the number on the credit card. Still no response to my request. At this point I do not know where I stand with you and my account. I would very much like to continue to do business with you. As a teacher for the past 20 years your store has great items and prices. But I am very very humiliated upset and distraught as to the way I am being treated. I'd be most appreciative at a quick response to this matter.
Thank You,
Martha Tachiquin.
Hey guys,on Sunday October 7th,2007,my car was hit in the Walmart parking lot at Walker Springs in Knoxville, TN, somewhere between 12:00p.m. and 1:30p.m.I called the police, and as suspected,couldn't do anything but take a police report, giving my I.D. and car insurance information, which will cause my rates to go up, when they find out,so I decided not to file one. I went back in the store to see the outside cameras, so that I could find out who hit my car, and they refused, claiming that they needed a warrant or official order from the police. So,the next day,I called the Knox county police, stating what Walmart said,and as expected, they wouldn't help me,because I wasn't robbed, or my child wasn't abducted. They (police) advised me to make a hit and run report,and file it to my own insurance.I'm not doing that, just so my rates can go up (it's a Pontiac Firebird and is already $140/month). As lowdown as this person that hit me was, I'd like to take a moment and let people know that Walmart is even lower. All they would have to do,is just take a moment of there time to allow me to see the 1 1/2 hour of tape needed to find the culprit, and then file a police report against that person, but no, they claim their video cameras are for private use, not to help justice in any way. Anyway, f the person that hit my car ever reads this, I want him/her to know that I forgive them for what they did, but I pray that God keeps them from ever doing this to another person, and if they do, I hope they get caught in the act.
I wish they would clean up the carts blowing all over the parking lot.Woodward,ok You need a mgr
gift card never received!
I completed the long and involved questionnaire and I had to accept 4 different items. I took two credit cards; ordered Boca coffee and applied for an on-line business with Ebay. When I got to the last screen, it did a round robin on me and would not go to the last screen so I could receive my $500 Walmart card. It kept telling me to go back to page 2. ...
Read full review of Walmart and 25 commentsharassing calls at work!
Walmart Collections Agency company keeps calling my job regarding the $$ i owe them if i had it i would have paid them. I am in the middle of a bankruptcy. And my husband is out work. The collection agent is calling every 20 minutes and refuses to stop calling and wants to speak to a mgr. or human resource to get my home phone # which i don't have one. My boss gis starting to get angry that this guy doesn't stop calling me at work and so am i.
i owe yall 100 dollars and are action like i owe a million dollars i gotta 1500 dollar check i cant cash if i pay the hundred are yall gonna take the hold off my name cause this is ridiculious im not a convict
If you had gotten a job and paid them, then they wouldn't have forwarded you to collections - if you can't afford it, then don't buy it. You deserve to be harrassed for trying to cheat them out of the money you owe them.
Did you tell the people at walmart you were going through bankruptcy? From the moment you apply for bankruptcy all collection calls should of stopped, if not when they call you again you tell them you have filed for bankruptcy and give them your file#, Once you have done that, they are not allowed to call you again or they can be sued, let them know that too! As for your job, once you request the company to stop calling your job, they must stop or can also be sued. Write them a letter requesting they stop calling you at work, so you have proof that you told them, I hope this helps .
Walmart Reviews 0
If you represent Walmart, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
- Descriptions of the product or service that led to the complaint.
- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
- How the issue has personally affected you, such as inconvenience, financial loss, or distress.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.
Overview of Walmart complaint handling
-
Walmart Contacts
-
Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number18%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
-
Walmart emailshelp@walmart.com100%Confidence score: 100%Support
-
Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
-
Walmart social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 25, 2025 - View all Walmart contacts
Most discussed complaints
Don't shop at walmart!Recent comments about Walmart company
Curbside pickup
Woolworths
1455 reviews
The Bartell Drug Company
14 reviews
Uncle Wiener's Wholesale - Regina
3 reviews
Store Supply Warehouse
10 reviews
Lifease
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Don 't you just love going to the walmart in statesboro
How do you feel about walmart in statesboro
Thanks a lot lady >:( The chicken flavored ones are SUPPOSED to stink! Now walmart has stopped carrying them! Check the country of origin on everything else they carry. It's ALL from other countries. And I am too worried about poison and disease to give my dogs something from CHINA. I'm now having to order this off of the internet because walmart was the only place in town that carried them. You've done all our dogs a great disservice.
We buy these faithfully every week for our Westie. He has a sensitive stomach, but loves the Harper's American Beefhide retriever rolls. We have purchased other brands and he will not touch them. Rawhide stinks. There is no way around that. My guess is that either you got the one bad one or it smelled bad because it is a rawhide and you MISTAKENLY thought that it was rotten. These things come in clear plastic wrapping. Check them better next time or tear a little hole in the wrapping to be sure that it doesn't smell bad.
And I highly doubt that someone's pet would die from eating rotten rawhide. They might have a little diarrhea or vomiting, but they won't die. Stop overreacting and grow up. They aren't going to stop selling the bones in their entire chain because YOU had one bad experience.
Lady... this stuff is SUPPOSED to stink... that is what a Dog likes... the intestines of a canine is not the same as yours... god designed it to eat tainted foods... what do wolves, coyotes & foxes eat? Ole Roy?
let Fi-Fi be a dog and enjoy his life here on earth...
Thank you Wal-mart for stocking this Item... if you remove it from the shelf please send it to me and I will pay full price plus all shipping cost.