Walmart
Reviews and Complaints

You say every time you shop at walmart you get so angry you don't go back. Obviously you do, so don't!

i am strongly agree with this, every time i go to shop at Walmart i never get any help and the people work there they try to walk away when we have questions included with all the cashier they are rude and never know how to smile to customer the reason so many people are going to their store because it is cheaper than other. hopefully Walmart will take this serious and show their employee how to respect customer

In Independence, MO, Wal-mart seems to have implemented some fairly extreme methods of shoplifting prevention. I say this, because I have been detained at the store on two separate occasions until I have shown proof of purchase for each item and the item itself.

On the first occasion, I purchased a $13 dollar game controller. I was asked to show my receipt by an employee as I was leaving the store. I kindly said no thanks, and continued outside. Although no alarm went off when exiting, a security guard followed me out of the store and demanded that he be shown the contents of the bag I was carrying. I refused, at which point he took the bag from my hand and searched through it himself. After removing the contents of the bag he asked where my receipt was. Unfortunately, the electronics employee had stapled the receipt onto the bag. Somewhere the receipt had fallen off. It could have been when the security guard took the bag.

At this point, he was sure that I had stolen the item and escorted me back into the building. I identified the teller that checked me out, and he said that I had purchased the item. I was still unable to leave though. I was informed that they had to look the purchase up in the database before I was allowed to leave. Thirty minutes later, I was allowed to leave the store with my game controller after they printed off another receipt which they then made me show the person at the front.

On the second occasion, Wal-mart was the only store open at 1 am, so against my better judgment I stopped there to pick up an electronics device that I needed. To my amazement, a similar thing occurred. As I was leaving the store, I was again stopped by a security guard. This one had actually seen me make the purchase for the item I was carrying. He had seen the lady put the product in the bag. He told me that he needed to see what was in my bag. I refused to show him what was in the bag, but I produced a receipt of my purchase. He said it wasn't good enough, and that they needed to check the contents of the bag. Again I refused, and sure enough it was taken from my hand. He then handed it to another person which took the item somewhere else, brought it back, and then said it was "ok". I was then able to leave.

I figured the first time was just unluckiness and some ill-informed employees. After happening two times in a row, I am convinced that this is store policy. The security guards dress in attire similar to police officers and carry a very intimidating tone. They are brutes. I called the store manager, and he just ignored me. I'm waiting until tomorrow to get in contact with someone higher up.

I have a Wal Mart credit card. Why is it that when I go into the local Wal Mart to make a payment I’m told the date on the check MUST be that day’s date? When I receive your statement I write out a check using that day’s date, this keeps my records in order. Now I might not go to Wal Mart for several days, I do at least 90% of my shopping at Wal Mart, so when I present the check for payment why will it not be accepted until I change the date? I can understand not accepting a post dated check, that is with a future date, but what is wrong with my payment...

you are absolutely right .Wal mart is become No Smart

The big deal is they can't force somoene to show the receipt unless they have absolute proof that something was stolen.

I was recently invited to a baby shower for twins. June 12th, I purchased two winnie the pooh pack and plays at your Gloversville, New York Store. When the boxes were opened, June 14th one box had shoes, clothes, a salt and pepper shaker, and other random items. This was extremely embarasing. I had to return the box of random items for a refund. We live and hour from the store. They are temporarily out of stock so I have to drive an hour again to purchase another one. This has not only been extremely embarasing, but with the gas prices very expensive.

I was in your Boone Wal-Mart store on Sunday, May 18th, and overheard a conversation between two gentlemen in your photo center. One gentleman was taunting the other about a hickie on his neck. The young man was gay from the conversation that was taking place and the other man was being very vulgar and making derogatory remarks about his being gay. It was so bad I almost said something to the gentleman but then I thought I should talk to a manager about the situation. I asked for the store manager but he was not in. I was told that I could speak to the manager of the department and when I asked to have him paged they directed me to the gentleman in the photolab! Alan, the manager was the one who was making gay bashing comments to his underling Spencer. I could not comment to him but thought that someone should know about this. I may even go to a gay and lesbian website with this complaint because a manager should not bash an employee because of their sexual preference.

You should have showed your receipt to begin with ...what was the big deal? That just showed a suspicious cause to detain you right there...DONT BE A SMART ### NEXT TIME...SHOW THE DAMN RECEIPT AND MOVE ON!...you are the kind of people that makes it hard on others when we shop ...GET OVER IT AND GROW UP!

Regarding the Sams Club discover - - I had one that we used for our business - there were only two authorized users for the card me and my husband. We did have individuals that had cards under our business name but had no credit buying power - - -Every month we would call the 1800 number and get a payoff on the card and when we went in at the end of the month we would pay it off. A year later we decided to not use the card and utilize cash for all of our business purchases - - well I receive a phone call at my business telling me that I was late on payments and that I needed to make a payment via the phone - of course I was there when we paid the card off and so I figured it was a scam phone call - - so I go home and get my card and call the number - the lady went through all my statements and said that I had no balance due and didn't know who called. A few weeks went by and I again get the phone call that I am behind on my payments - I take the ladies name and number and go home and call the 1800 number again and go over what I had just been told. Low and behold I was finally given an answer - -The credit card company had given me "sub accounts" - now sometimes when I purchased stuff it went into my account and sometimes it was put into this so called sub account - when I call the number on my card for a payoff it doesn't include the amount on the "sub accounts" even though my card was the "main" payer for the account - they said "I should have known" - now sub accounts are for individuals who are given the right to purchase under my name for my business - no one had this and no one made any purchases - The problem was that I was paying of my account every month and they were not getting any interest rate monies until I quit using the card and the "sub accounts" can to be late - Otherwise I would never have known they existed. This company is a total rip off - DO NOT UTILIZE the Discover Card Credit Card service from Sams...They will rip you off.

Umm Hey idontcare2 - whats the matter, did your mama tell you you are better than everyone else you freakin idiot. Please shop somewhere else - try online so we don't have to deal with the likes of you or Mr. Rickardo - - When you get pulled over to you tell the freakin cop that you don't have to show your license - you're special and go only by the rules that are governed by the voices in your head! Idiots like you make the world of giving "Good Customer Service" a bad rap you big crybaby...And I'm sure the little old man was screaming at you - that was the voices in your freakin head.

I have a Sams Club business discover card issued by GE bank which pays 2% cash back for every dollar spent. I use it for my business purchases. Recently they lower the amount on you earn 2% on from $1M to $250, 000. I had to make cash payments to continue using card, any payment by check would be put on hold for 3-4 weeks even the check would clear in 3 days but GE bank would not release the funds so I don't use my card so I had to make more cash payments to use the card. They distribute the rewards in february that you earn December thru November. Just last week I tried to use my card and it declined so I called Customer service and found out that the account was closed that morning for unusual paymnet activity and it cannot be reopened. I think this was done so they don't have to write me a check for $18000 which I have earned until november. The terms says that no rewards check will be issued if the account is closed before issuing the check for any reason, but my question is can they close my account for making extra payments or is it just a way for them to avoid paying me this big sum of money. I believe I followed all of the terms of the contract made payments on time.

I have a walmart Discover also! I have never been late on a payment, I have always paid more than min. amount due! Matter of fact I started with a 2500.00 dollar credit. I have other cards as well that are always current or paid off! In the last year they lowered my Credit twice. I now have a credit limit of 1760.00. My point to this is they do not inform you of that and you go to use your card and it is denied in front of lots of people very embarrasing and bad business. I wonder why in this economy that people like me pay on time and are not late in fact I usually pay min of 500 a month on my card and they decide to lower my credit. I will not use this card anymore and will pay the balance I owe off within the next 2 months and will cancel altogether. Walmart Corp you suck!

kar. s i have walmart discover for about fore years and i never had any trouble with them. i have been paying off my balance of $400.00 from last christmas because i dont have $400.00 to pay off so i paid $20.00 for a few months no problem there, then $40.oo
and up more. now im down to $200.00. in july i went down to walmart two days before it was do. i had the money, just forget my discover card and statement and i asked the man if he would take my DMV pitch ire ID card for proof to pay my card and he said no. I asked him why' not' JCpenny and all other big stores do it he said he didn't know i said that's the best source of ID there is. i went back the next day and paid it. i called them and explained it to them and they removed the late fee.
i just got my bill for september walmatr/GEmoney is charging me $29.98 late for not paying the minimum amount that was due for $36.00 august of last month as i paid $30.00 plus they charged me $6.00 past due. i called walmart and told them that this is a SCAM! and i am calling the FCC, FTC, FDIC, THE OFFICE OF THE CURENTCY, OFFICE OF THRIFT SUPPER VISION, TRANSUNION, EXSPEIRIAN, EQAFAX WITCH ARE THE THREE CREDIT REPORTING AGANCYS.
if you have any of these problems, call the FTC" FEDERAL trade commision [protected], FCC 1888 call fcc. also call the three cerdit reporting agancys this puts the other guys on the spot and they will put a red flag on your credit report account to look out for fraud and scams.

I wish to cancell my credit card. I have already destroyed it. #[protected]

GE Discover credit card used by Sam's club and Walmart puts the stamp of customer dissatisfaction as far as dealing with other wise good retailers like Walmart and Sam's club. Walmart champions customer centered attitude towards their clients, yet by dealing with G.E.' Discover they deliver you (the customer) to a company who perfects the art of deceiving users of the Walmart/sams discover with 21% charges. I set up account alerts (on a delayed billing promotion) and G.E. does not inform the cutomers, rather they hope you miss it for a year and they soak you with terrible charges. G.E.'s reputation is terrible, a lot of people know that, but why Walmart and sams deliver their loyal customers to such a terrible company (G.E.) is a mystery! What a rip off. WallMart treat your customers right and free them from such a terrible credit card company who is out to milk and rip off your cutomters... SHAME on you.

Wal-Mart is messing around in an area they are not qualified to be in. They just lend their brand and get the kick back. GE is the worst; they are also not a bank, but a service. Discover is on the bottom of the CC business for a reason. As a merchant Discover charges are a constant problem. The don't seem to be in the main stream with the rest of the sharks. Dump them before they hurt you more than they have. It is interesting to see the surprises; how can they do this etc. Well they do and they can, and they will until somebody stops them. Unfortunately there is no regulation and the credit card business in the USA is worse than any loan shark, finance company or how even the mafia would treat you. The modern mafia is Mastercard and Visa.

Me and my husband went in December 2007 to purchase a $1491.52 television. When I received my first bill it was over $4,000.00. I was charged for 3 televisions and overlimit fees plus finance charges when we weren't suppose to be charged any if the balance was paid off in a year. Called to get this right with customer service and it was suppose to be fixed. Got my second bill today, the only thing refunded was the overlimit fee. My husband is calling them again today. Still owing over $3,000.00 for a $1400.00 television... This is the worst credit card company in my opinion... this is the last time we purchase anything with a walmart discover card. The customer service people are terrible...

I have a different problem. My last bill was for $88 which I paid $70. I was charged $2.45 in interest. It was explained to me by several customer service reps that finance charge is calculated in average daily balances not to the outstanding balance (on $139). In other word, they were charging me for purchases I made that were not due as yet. The real finance charge should have ben 35 cents. The $2.45 is actually about 60% interest not the 21% advertised. This is a TOTAL RIP OFF. How can a company associated with Wal-mart and Discover charge you a finance charge for an amount that is not due as yet? The CSR keep repeating that she was sorry that I did not understand what "daily average balance means". Do you need to be a rocket scientist in order to understand that this means RIP OFF? Is this ethical or legal? Can I do anything to prevet this from happning to someone else?

Upon leaving the hospital I was given 2 prescriptions and told to have them filled as soon as possible. I took them to Wal-Mart, asked about the prices and when they would be ready. I was told 1 hour. I went home to rest and came back in 3 hours. After standing in the pick-up line for about 10 minutes, I was told it would be another 15 minutes, they were not filled yet. I came back in 15 minutes and they were acting as though I was bothering them. Finally after 1 hour and 40 minutes more, I was told they were out of one medicine. Several other customers were told the same thing. They weren't real happy either. I will not use Wal-Mart's pharmacy ever again. One can only stand so much incompetence coupled with an uncaring attitude.

I have a better idea! I quit going to them! I started going to one that has the medication and will notify you when your prescription is ready. No more guessing!

This is the same as every other pharmacy unless you go to a small mom and pop one. Everything is electronic. You should always ASK if your medication is in stock, AND call before you go to pick up.

I had gotten something in my eye. The eye doctor removed it and prescribed antibiotic drops to prevent an infection. he emailed the prescription to the Walmart Pharmacy in McAlester, OK. This was noon and I know how slow the pharmacy is so I thought I would pick it up after work. I arrived at the pharmacy to find out that the drivethru was closed. Both of them. So that meant that I had to go inside. Great! I go inside to discover a line at the pharmacy. I patiently wait my turn only to have the gentleman tell me that oh I am sorry but we do not have that medication. We might have it here by tomorrow. I asked him why couldn't they have called me to inform me of this? He did not know. he asked me if I wanted my prescription back. I said yes. He said okay, then go the other line. I looked at him and said are you kidding me? I have to go to another line to get my prescription request back? I just want to say thanks for the great customer service. The old saying is true, you get what you pay for. While I will admit that usually the prices are cheaper at Walmart and that is the only reason that I go there, is it really worth it? Bottom line is this...why can they not call/text when prescription is ready? Why did they not call or text me to let me know that medication was not available. It is called customer service.

I recently had my prescription filled at walmart here in West Valley, Utah. And the brand I use to get was discontinued so they went ahead and had given me generic adderall 10mg from Mallinckrodt brand. And I have to say there is something not right about this generic adderall. It is poor quality and I had very bad side effects. I called to talk to the pharmacist's and she just yelled at me and said all generic adderall is the same quality, than hangs up. She was very rude. But I really think that brand of adderall from Mallinckrodt is very bad.

Walmart pharmacy has made mistakes on my prescriptions several times. Three days ago, I called Walmart pharmacy to request a refill of my type 2 diabetes pills by fax to Dr. xxxxxx. I called today to see if the refill request had been filled. After giving my information to the person I was talking to, come to find out that they had been faxing the request to the wrong doctor, the doctors name, not even close, not even anywhere close to my doctors name.
Other times, I have called in my refills by phone and gave them the RX numbers ( 4 of them ) of my refills, that they already have on file, and when I got them, they had left out one ot two of them. I called Bentonville Ar. and filed a complaint. A few days later, the manager of my local walmart pharmacy called me. He didn't seem too upset about it but offered to fill my missing prescriptions and deliver them to me free of charge. When he showed up on my doorstep, with my prescriptions, he acted like I was just some old forgetful fart that gave the wrong numbers when I called the refill request in. I will never, ever do business with walmart pharmacy again.

The pharmacies I have worked for have systems in place to expedite orders for waiting customers or urgent needs. Truly there is NO EXCUSE to wait so long for a prescription that you dropped off in person and are waiting for. I worked for a pharmacy that ROUTINELY did 600-700 prescriptions a day which is disgustingly busy. Yes, those customers with unique circumstances requiring doctor or insurance approval do have to wait longer and were always explained in detail what would need to be done. Explaining to the customer what is going on behind the scenes certainly helps them in understanding and appreciating what is taking so long. Often they choose to stop back later. With that said, it is flipping ridiculous and bs that Walmart pharmacy takes SO long. I call in a prescription that has no issues once I arrive at work. I expect to pick it up after work and eventually find out after waiting in line that it isn't ready. For no reason. At all. I wait and I wait. I recently had a nightmare trying to have prescriptions put on file at Walmart to use once my last refill was finished. They just couldn't understand why I was being proactive and doing this a few days before I needed them. I DID NOT WANT THEM FILLED, JUST ON FILE. Finally my doctor's office agreed to call in my new scripts the day before I needed them. Btw, they were for bc and elavil, nothing controlled. Just so frustrating. They make me feel like a drug seeker when I call to see if my prescriptions are done yet before I drive over to pick them up. I have had the pharmacist routinely ignore the hell out of me on several occassions. No acknowledgement, no "I'll be right with you, " no "so and so will you wait on them?" I hate them, I hate them, I hate them. No excuse. I have worked in busier pharmacies and even if they are overwhelmed, there is ABSOLUTELY NO excuse for being so damn rude.

I've been getting my prescriptions from the same Walmart in Spokane, Washington for 5/6 years now and I think I can count on one hand the number of times your pharmacy has actually gotten it done correctly and drama free. My husband and I live entirely in Social Security Disability and have no insurance other than Medicare Part D, always order our medications at least 3 days in advance of the 1st of each month, and pay cash. I must live by Walmart rules, I must pay at pick up which isn't always easy and as long as I do that you won't pick up your marbles and go home.
Some time in February or March I tripped on a gigantic industrial rug in my regular Walmart store that had been badly placed. I just did a 10.0 face plant just inside the door after tripping over the aforementioned rug where the corner had worked it's way over the door jam. You can probably check if you call the Colton Walmart because they made a report. Although I am 60 nothing was broken and I went ahead with my business. I did wind up going to an er because a pulled muscle made it hard to breath. I could be sitting here today waiting for my settlement to come in but I made a decision not to go that way. Instead I am sitting here hoping that I don't have to spend 30 or 40 minutes extra browsing around while things are made correct. I thinks it's the least you can do after my saving you from the very real pain of sending me a check every month.
Thank you for taking the time to listen. I hope you will at least do me the courtesy of letting me know you got this. I shall continue doing my regular shopping at your stores but I'm not waiting another 5/6 years to see if you're going to make a few changes. I appreciate your cooperation.

people don't seem to realize that cvs or walgreens don't do as many prescriptions as walmart does. we get on the average 115 scrpts a day that have to be filled and verified by the pharmacist. that is why it takes so long for you to get your prescription. if you go as soon as you get out of the doctor's office, chances are you are going to have a 2 hour wait. most doctor's appointmets take 15 minutes to an hour and start around 9. Walmart pharmacy opens at 9 am and we already have 35 to 40 perscriptions waiting to be filled at that time. by the time you get there that means you are #40 in line. Please understand that we do our very best to get you your prescription out to you in a timely manner but we have so many to do and so many people to take care of that it seems like a long wait. we bump people up that are waiting in the store bu there could be 10 people waiting i hope you understand.

Don 't you just love going to the walmart in statesboro

How do you feel about walmart in statesboro

Thanks a lot lady >:( The chicken flavored ones are SUPPOSED to stink! Now walmart has stopped carrying them! Check the country of origin on everything else they carry. It's ALL from other countries. And I am too worried about poison and disease to give my dogs something from CHINA. I'm now having to order this off of the internet because walmart was the only place in town that carried them. You've done all our dogs a great disservice.

We buy these faithfully every week for our Westie. He has a sensitive stomach, but loves the Harper's American Beefhide retriever rolls. We have purchased other brands and he will not touch them. Rawhide stinks. There is no way around that. My guess is that either you got the one bad one or it smelled bad because it is a rawhide and you MISTAKENLY thought that it was rotten. These things come in clear plastic wrapping. Check them better next time or tear a little hole in the wrapping to be sure that it doesn't smell bad.

And I highly doubt that someone's pet would die from eating rotten rawhide. They might have a little diarrhea or vomiting, but they won't die. Stop overreacting and grow up. They aren't going to stop selling the bones in their entire chain because YOU had one bad experience.

Lady... this stuff is SUPPOSED to stink... that is what a Dog likes... the intestines of a canine is not the same as yours... god designed it to eat tainted foods... what do wolves, coyotes & foxes eat? Ole Roy?
let Fi-Fi be a dog and enjoy his life here on earth...
Thank you Wal-mart for stocking this Item... if you remove it from the shelf please send it to me and I will pay full price plus all shipping cost.

Walmart offer a $ 100.00 if your oredered on line . i had to wait a month to get my blu ray disc player. i could picked it up at the store for the same price. they offered the free gift certicate i was charged a $100.00 i ask for a refuned but i was told i could get back. anthony pescatore

Very, Very surprised that the manager at this Walmart store # (3420) in westbury NY
didn't display her ID tag nor give her name when I asked for it. ( I got name from greeter at door) ...Le Fay, but dont know if it's the first or last name.

Manager "Le Fay" did not honor a store policy that clearly stated that an advertised item will be replaced with a comparable one when it is not available for the stated reason.

She looked to her minions to side with her.
Needless to say I got nowhere fast.

I'm sorry for your mother's situation, ma'am, but stores aren't required by any statute (or moral, for that matter) to provide a motor scooter for anyone. If your mother isn't terribly mobile, why don't you take the initiative of purchasing a motor scooter yourself. Walmart providing them is a luxury, not a right.

On my last 2 trips to WalMart in Granbury, TX. 76048, there were no riding carts available, and another customer was waiting for one. Granbury is a retirement community, and WM should be prepared for more than normal handicaps.

I could not find a customer service section on their Home Page.

I agree with the quality comments but nothing will change as long as you keep shopping their.