Water Heater Solutions’s earns a 1.0-star rating from 5 reviews, showing that the majority of homeowners are dissatisfied with installations and service.
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They also left a mess in my house after installing a new water heater
They also left a mess in my house after installing a new water heater. I had to clean up after them. The price was also higher than what I was quoted over the phone. I would not recommend Water Heater Solutions, LLC to anyone.
Water Heater Solutions Complaints 4
Shower not heating up
Just like the other reviews. This company is a scam & aren't professional in the least. They were sent to us by our insurance company First American Home Warranty. They have come by 3 times now & still have not fixed our problem with our showers not getting heated. The first two times they came over and we're here no more than five minutes. They simply...
Read full review of Water Heater SolutionsI want my money back!
I want my money back! I paid a hunnit bucks to Water Heater Solutions, LLC and they didn't even finish the job. Ain't that some BS? I'm so pissed off right now. They need to give me my money back ASAP. Don't waste your time with these jokers.
My toilet was leaking and I called Water Heater Solutions, LLC on November 7
My toilet was leaking and I called Water Heater Solutions, LLC on November 7. They said to call them if it didn't stop once the bathroom was warmed up. But it never got fixed and they knew it was still leaking. I called them back and they didn't return my call or text until the next day. They set up another appointment to come out between 1-5 but they never showed up or called. I've been trying to reach out to them since November 8 but they still haven't scheduled an appointment or called me back. I've called, texted, and emailed them but no response yet and today is November 19. I paid them $125.00 and I'm still waiting for them to fix my toilet.
Is Water Heater Solutions Legit?
Water Heater Solutions earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Water Heater Solutions has claimed the domain name for thewaterheatersolutions.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Thewaterheatersolutions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thewaterheatersolutions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Water Heater Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We found that the technical contact email address for Water Heater Solutions is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- The use of a free email address for contact on thewaterheatersolutions.com may be a red flag indicating potentially unreliable or fraudulent activity.
This company was called through our home warranty to fix our busted hot water heater
This company was called through our home warranty to fix our busted hot water heater. They came on Friday September 9th and said we needed a new one. They said they'd send the paperwork on Friday and we'd get it by Tuesday the 13th. But we didn't get it. I called both the warranty company and Water Heater Solutions. The warranty company said they didn't get it and this was on Wednesday September 14th. I called this company a bunch of times, left voicemails, texts, and calls, but they didn't say anything except they had a family emergency. Thursday September 16th came and went and we still don't have hot water. They sent the estimate late on Thursday September 16th. We've been without hot water for 10 days now. We paid the service fee, but they don't answer the phone, return calls, or reply to emails. It's Friday September 16th and we've been without hot water for over 9 days. We called them a bunch of times this week, but they didn't call back or say when they'd come to install the water heater. This company left my family of 6 without hot water for 9 days, 7 from the time they came out. This company is terrible to work with, deal with, and even get ahold of.
About Water Heater Solutions
The company offers a wide range of services, including water heater installation, repair, and maintenance. Whether you need a new water heater installed in your home or your existing unit repaired, Water Heater Solutions has the expertise and resources to get the job done right. The company also offers regular maintenance services to ensure that your water heater is functioning at its best and to prevent any potential issues from arising.
One of the key strengths of Water Heater Solutions is its commitment to customer satisfaction. The company understands that water heater issues can be stressful and disruptive, which is why it strives to provide fast, reliable, and efficient services to its clients. The team at Water Heater Solutions is always available to answer any questions or concerns you may have and will work with you to find the best possible solution for your needs.
Another advantage of working with Water Heater Solutions is its competitive pricing. The company offers affordable rates for all its services, without compromising on quality or reliability. Whether you need a simple repair or a complete water heater replacement, Water Heater Solutions will provide you with a fair and transparent quote upfront, so you know exactly what to expect.
Overall, Water Heater Solutions is a trusted and reliable provider of water heater services in the United States. With its commitment to customer satisfaction, experienced professionals, and competitive pricing, the company is the go-to choice for homeowners and businesses looking for top-quality water heater solutions.
Overview of Water Heater Solutions complaint handling
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Water Heater Solutions Contacts
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Water Heater Solutions phone numbers+1 (833) 943-2837+1 (833) 943-2837Click up if you have successfully reached Water Heater Solutions by calling +1 (833) 943-2837 phone number 0 0 users reported that they have successfully reached Water Heater Solutions by calling +1 (833) 943-2837 phone number Click down if you have unsuccessfully reached Water Heater Solutions by calling +1 (833) 943-2837 phone number 0 0 users reported that they have UNsuccessfully reached Water Heater Solutions by calling +1 (833) 943-2837 phone number
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Water Heater Solutions emailserics@thewaterheatersolutions.com84%Confidence score: 84%
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Water Heater Solutions address6602 W 500 S, Morgantown, Indiana, 46160-9670, United States
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Water Heater Solutions social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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