Menu
For Business Write a review File a complaint
We The People Holsters Customer Service Phone, Email, Contacts

We The People Holsters
Reviews and Complaints

www.wethepeopleholsters.com

Learn how the rating is calculated

1.0 17 Reviews 21 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

We The People Holsters Reviews 38

ComplaintsBoard
S
Verified customer The reviewer confirmed their account using Google. Learn more

We The People Holsters You'll hit retirement age before getting your stuff.

I ordered a holster on 11-10-23. It's 12-04-23 & still "unfulfilled". They tell you 2-14 business days to process & 4-8 for shipping. We're beyond the stated processing time. Do they care? They don't act like it.

I've done their online chat. Today i called. After sitting on hold I opted for a callback. It was over an hour before I spoke to anyone. The lady was nice enough, but all I got were excuses.

I CAN'T stand a company that doesn't honor its own words. I mean email or call me. Notify me that there's a delay. Don't make the customer go hunting for answers regarding products they've spent their money on. WTP certainly didn't hesitate to process my payment.

I'm seriously thinking about doing a charge back. I know one thing. I regret the experience & will never buy from them again.

I strongly discourage anyone from doing business with them. Not with how they currently operate. I wish I had done my research into WTP before using them. Live & learn.

Recommendation: Take your business elsewhere.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: No Delivery or Response

I recently had an experience with We The People Holsters and I have to say, it was not a positive one. I ordered three items from them and it has been over two weeks and I still have not received my merchandise. I have tried to reach out to them multiple times, but have not received any response. It is frustrating to not have any tracking information or updates on my order.

When I try to contact them, I only receive an automated text message saying that my items are still at their premises. I have also tried calling them, but I always get a message saying that I have reached out to them after their normal business hours. It is strange because I have called at different times within their business hours, which are from 9am to 5pm everyday.

I am not sure what is going on with this company. It seems like they may be going out of business or they are just extremely unprofessional. Either way, I will not be buying from them again. It is disappointing because I was really looking forward to receiving my items, but now I am just frustrated and disappointed. I hope that they can improve their customer service and professionalism in the future.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Terrible Experience with We The People Holsters: Late Delivery, Hidden Fees, and Poor Customer Service

This business is just terrible. I ordered my stuff on November 24th, 2022 and didn't get it until December 29th, 2022. I mean, come on! All I got were excuses from WTP. I tried to leave a review on their website, but I couldn't find the page. I read some comments and it seems like they only show the good ones. My niece ordered something on November 28th and had the same problem. She finally got her zip up hoodie, but she had to pay $18 extra for bullets on the strings that weren't even there. It's a shame because the stuff is nice once you get it. I wanted to support an American-made company, but instead I got this. When I finally got a response, they tried to justify their terrible actions. If you're thinking about ordering from this company, be careful. I suggest ordering two months before you actually need the item. This was my first and last time ordering from We The People Holsters.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Poor Customer Service and Slow Shipping

I gotta say, I'm pretty disappointed with We The People Holsters. I placed an order way back on November 28th, and it's now December 19th and I still haven't gotten any shipping confirmation. I even tried emailing them to ask when my order would ship, but I didn't get any response. So, I decided to try out their chat feature, which you can see in the pictures I added. And let me tell you, the response I got was not what I was hoping for.

The person I spoke with basically told me that they're super busy and have no idea when my order will actually ship. I mean, come on, that's not exactly a helpful answer. If they had at least given me some kind of reasonable estimate, I wouldn't be so angry. But nope, all I got was "we're busy, happy holidays." Not exactly the kind of customer service I was hoping for.

And this isn't the first time this has happened to me with We The People Holsters. I ordered something for Father's Day earlier this year, and it took weeks to arrive. I had to contact them to find out if it had even shipped, because I never got any kind of shipping confirmation email. So much for their website's promise of "fast shipping."

Overall, I gotta say, this place sucks. I wouldn't recommend it to anyone. If you're looking for a reliable holster company, you're better off looking elsewhere.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters We The People Holsters Review: Decent Quality, But Terrible Customer Service and Shipping Times

I gotta say, I wasn't expecting much from We The People Holsters when I ordered from them. I've got a bunch of holsters already, some fancy and some not so much, and I just needed something cheap to keep my pistol in my truck console. I found the cheapest kydex shell on WTPH's website, so I went ahead and ordered it.

But let me tell you, the processing and shipping times were a real joke. I ordered my holster on December 12th, 2022, and the website said it would take 14 business days to process. When I hadn't heard anything by January 6th, 2023, I decided to email customer service to see what was up. It took them three whole days to get back to me, and all they said was that they were experiencing "unexpectedly high demand."

I finally got my holster on January 18th, 2023, which was technically within the processing time they quoted me, but still. The whole experience was a total amateur hour. And don't even get me started on the customer reviews on their website. They're all five stars, but I never got an opportunity to post one about my purchase.

All that being said, I'm satisfied with what I got for the price. The holster seems to be decent quality, and it's doing the job I needed it to do. But if you're looking for good customer service and fast shipping times, you might want to look elsewhere.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters We The People Holsters Review: Poor Quality and Slow Refund Process

I recently bought a holster from We The People Holsters for my S&W 9mm. I was really excited to receive it, but it took a whole month to arrive. When I finally got it, I was disappointed with the quality. The holster wasn't snug enough to keep my pistol from falling out, and there was no liner to protect my gun from scratches. The bracket that holds the holster on is made of plastic, and the screws wouldn't stay tight once I positioned my gun at the angle I wanted to use.

When I tried to draw my pistol from the holster, the clip would often fail, and the entire holster would come out. This is definitely not what you want to happen in an emergency situation. I decided to return the holster and called to get a return authorization. I sent it back in the original package with a tracking number.

However, I had to wait for a week before I received any confirmation that they had received my return. When I called to check on the status of my refund, the lady on the phone told me that she was the only person handling returns and that she was behind. She promised that I would have a credit in a couple of days, but it took another week before I was finally credited.

To make matters worse, I received an email from them saying that it could take another week before the credit was actually applied to my account. It's clear that they are understaffed or have a huge amount of refunds to process. Either way, I would NOT recommend buying from this company.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Review: We The People Holsters - Good Quality, Bad Customer Service and Shipping

Got myself an IWB holster for my Springfield Atmory Hellcat RFP from We The People Holsters (wethepeopleholsters.com).

The good: It fits my gun well and has good retention. The holster itself is of good quality. The belt attachment has some degree of adjustment, which is great. I'm a bit worried about how long the belt clip will last, but Amazon has every kind of belt clip one could want, and I'm about to start making Kydex holsters (it's not complicated YouTube is your friend).

The bad: Shipping took forever (1 month to the day), which is apparently the norm for WTP, although their website promises two weeks at the longest.

Customer service is a joke. I couldn't get anyone to answer the phone at WTP, so I sent an email. The author of the reply was very curt and clearly annoyed. When I sent the info to identify my order, the reply provided absolutely no useful or order-specific information and instead was a very general, apparently stock reply. "We regret? overwhelming amount of orders? should ship soon? please be patient" etc.

I paid the extra money to have my holster made in the Texas flag design. Quality control is lacking - it shouldn't be too difficult to center the flag design to capture the star in the Texas flag so that it can be identified as the Texas flag. On mine, two tiny points of the star can be seen on the back side of the holster. One side is white, the other blue. Maybe it's the Chilean flag, maybe it's the Texas flag, might just be some spare red, white & blue kydex they had lying around.

Overall, it's a decent holster. Shipping and customer service are terrible. Quality control is nonexistent. The constant bombardment of 2-3 emails every day advertising WTP's products is highly annoying.

Will I be a WTP customer for life? Don't count on it.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Customer Service Experience with We The People Holsters

My recent experience with We The People Holsters (wethepeopleholsters.com) has been less than satisfactory, despite the claims of excellent customer service on their website. I reached out to them regarding a holster that I had purchased but soon realized that it needed to be replaced. However, instead of a quick resolution, I was met with multiple phone calls, 14 emails, and 12 replies, 10 of which included pictures of the issue at hand.

I feel frustrated that even after submitting numerous pictures, they are still asking for more documentation. It seems as if they do not intend to fix the problem at all. This has made me feel like my concerns are not being properly addressed, and I am left feeling unsatisfied with my purchase.

Furthermore, I am disappointed that their customer service did not live up to the high standards advertised on their website. It is essential for a company to have excellent customer service, especially when dealing with such specialized products like holsters. It is crucial that they have knowledgeable staff who can assist customers with any questions or issues they may have.

In conclusion, my experience with We The People Holsters has been less than satisfactory, and I hope that they take steps to improve their customer service in the future.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointed with We The People Holsters: Delayed Delivery and Unprofessional Customer Service

Let me begin by saying that I ordered two items from We The People Holsters (wethepeopleholsters.com) on November 27th. To my disappointment, only one item arrived before Christmas, leaving me to explain to my loved one that their gift would be delayed. Understandably, I was frustrated.

In an effort to rectify the situation, I reached out to customer service via email. To my surprise, I received a response almost immediately despite the late hour. I was communicating in real-time with a representative named Angela Morris, who initially seemed empathetic to my concerns.

However, the conversation quickly took a turn for the worse. In what felt like a moment of drunkenness, Angela made what I can only describe as a dismissive and rude comment about the delayed delivery. I was taken aback and disappointed by her unprofessional behavior. I couldn't believe that a company like We The People Holsters would allow their employees to speak to customers in such a disrespectful manner.

To add insult to injury, I still have yet to receive the missing item, and the company continues to hold my money. I'm disappointed that I had to have such a negative experience with this company, especially when their products and overall mission appear to be so promising.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters' Customer Service and Shipping - A One-Star Review

I recently made a purchase from We The People Holsters and unfortunately, my experience was quite unsatisfactory. I placed my order on December 1st, with the intention of receiving it in time for Christmas. However, a week before Christmas rolled around and my order hadn't even been sent out yet.

Naturally, I felt a bit of frustration and decided to reach out to their customer service team. I spoke with a representative by the name of Angela, who I found to be quite rude and dismissive of my concerns. She even hung up on me when I mentioned wanting to cancel my order altogether.

Despite my negative interaction with their customer service team, I decided to check back on the website on December 28th to see if there was any progress on my order. Unfortunately, I found that my items still hadn't been sent out. I was pretty disappointed, as this was quite a long wait for an order that I had placed over a month prior.

Due to my frustration and disappointment, I decided to leave a one-star review on the website, hoping that my feedback would be heard and taken into consideration. However, when I submitted my review, I was told that it would need to be approved by staff before being published. Given the high ratings We The People Holsters has received from many other customers, I am not convinced that they will publish my honest review on their site.

Overall, I cannot recommend We The People Holsters based on my own experience. While their website may boast high star ratings and positive reviews, my interactions with their customer service team and lack of shipping progress have left me feeling quite dissatisfied with the company.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Unsatisfied with We The People Holsters - Poor Quality, Terrible Customer Service, Possible Offshore Ownership

When it comes to choosing the right company to purchase products from, it's important to make sure that you choose a company that takes your concerns seriously and provides quality products. Unfortunately, We The People Holsters (wethepeopleholsters.com) did not meet these standards for me.

I placed a large order with the company, but was disappointed with the quality of the mystery shirts that I added to my purchase. The shirts were featured in black in several places on the website and on my purchase receipt, but when I received them, they were not what I expected. I tried to contact customer service about my concerns over ten times, but I never received a response. I felt that they didn't care about my satisfaction as a customer.

To make matters worse, when I did finally speak with a representative, they were unhelpful and dismissive. I felt like the company didn't value my business or my opinions. So, I made the decision not to give them any more of my hard-earned money. I believe that this company cares more about making a profit than providing quality products and customer service.

Furthermore, I have concerns that We The People Holsters may be owned by an offshore company. I would advise others to be careful when considering this company for their purchases. My experience with them left me feeling dissatisfied and frustrated, and I don't want others to have the same negative experience that I did.

Overall, I cannot recommend We The People Holsters based on my experience with them. In the future, I will be looking for a company that values my business and provides quality products and customer service.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: A Review

I recently ordered a gun belt from We The People Holsters during Cyber Monday on November 29th. Unfortunately, it took a while to receive the product with it being delivered to me on January 6th. It was quite frustrating to receive excuse after excuse regarding the shipment. However, I understand that the company may have had a larger volume of orders than anticipated, which can happen to any business during the peak season.

This was not the experience I had with other companies I ordered from during the month of December, including Tacklewarehouse, FishUSA, TackleDirect, Groove Life, Crossbreed holsters, American Legacy Fishing, Monster Bass, Karl's Mystery Box, Amazon and Best Buy. All of these companies were able to deliver the products I ordered before Christmas except for We The People Holsters. Groove Life, for instance, which I ordered on the 17th and had it shipped to another state, arrived on time.

Nonetheless, We The People Holsters did take care of the issue by sending me a coozie as a remedy, albeit I don't drink alcohol nor carbonated drinks. Overall, I was disappointed with the experience and I hope that the company takes a closer look at their operations and improve their customer satisfaction in the future.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Mixed Experience with We The People Holsters: Great Product, Poor Service

As an owner of an S&W M&P Shield, I was in the market for a holster that was of good quality and would fit my gun perfectly. After some research, I decided to give We The People Holsters a try. I must say that while the holster itself was of great quality, there were some issues with their service that were disappointing.

Firstly, the shipping of my purchase took a longer time than expected. The wait was quite frustrating, and I was eagerly anticipating the arrival. Unfortunately, when the holster did arrive, I found that the claw, which I ordered, was not attached. The company's reason for doing this baffled me - they claimed it was for customization purposes. Honestly, it seemed like a lazy excuse to me.

The way the claw was designed and seemingly flimsy single point attachment made me feeling wary. To add to the frustration, the claw that was sealed in a package was missing parts. I reached out to customer service, but getting a timely response was like counting a hen's teeth. Obtaining replacement parts had been a difficult task.

All in all, while the quality of the holster was commendable, the after-service aspects of We The People Holsters was lacklustre and quite frustrating. I wouldn't recommend this company to others.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Order Cancellation Ignored and Unfair Refund Policy

I recently had an experience with We The People Holsters that left me feeling disappointed and frustrated. After placing an order on their website, I realized a couple of hours later that I needed to cancel it. According to their website, cancellations can be made within 24 hours of placing the order - so I quickly submitted my request.

However, to my dismay, We The People Holsters proceeded to process and ship my order even though I had attempted to cancel it. I reached out to their customer service team to explain what had happened and to request a refund. While they responded to my email, the resolution they offered was not satisfactory. I was informed that I could return the item for a refund, but that I would be charged a restocking fee.

I was confused by this response, as I had attempted to cancel the order within the allotted timeframe and had not opened the item once it arrived. It didn't seem fair that I should be held responsible for their mistake and charged additional fees as a result.

Despite my frustration, I followed their instructions and returned the item for a refund, emphasizing that I expected a full refund and should not be charged for a restocking fee. However, despite my best efforts, I was disappointed to discover that I was in fact charged for both return shipping and a restocking fee.

All in all, I was very unhappy with my experience with We The People Holsters. It seems clear to me that they prioritize their profits over customer satisfaction and are not willing to take responsibility for their own mistakes. I would definitely caution potential customers to think twice before placing an order with this company.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Disappointing Customer Service Experience with We the People Holsters and Review of their Holster Quality

At first, I was hesitant to write a review about my experience with We the People Holsters because I understand that mistakes can happen, but after speaking with their customer service representative named Christine, I feel like I need to share my experience. Unfortunately, my interaction with Christine left much to be desired - she was quite rude and unhelpful.

To give you some context, I ordered a holster but ended up deciding to cancel it just a couple of hours later. I emailed the company to request the cancellation and received confirmation the next day that it had been processed. However, a week later, I was surprised to receive an email notifying me that the holster had been shipped. When I asked the company about this, they told me that I would need to wait until the holster arrived and then pay for shipping to send it back in order to receive a refund.

To me, this didn't seem fair. I was punished for doing everything right and sticking to my original decision to cancel. When I explained my situation, Christine was instantly hostile and unhelpful, and her attitude made me even more frustrated.

Aside from the customer service experience, I must say that I was also disappointed with the holster itself. It felt cheaply made, and the metal clip on the side was single point, which didn't feel secure at all.

In my opinion, it would be worth spending a little bit more money to go with a company like LAS or another that has a better reputation and won't drop the ball when it comes to straightforward order cancellations and refunds.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters Unreliable Holster Brand: My Experience with We The People Holsters

As a gun owner and retired military service member with over three decades of experience carrying a firearm, safety and reliability are of utmost importance to me. So when I decided to purchase a holster from We The People Holsters for my Glock 42, I had high hopes.

After just one day of wearing the holster, I was pleased to discover it was quite comfortable. So, I decided to order two more for my other Glocks. However, my enthusiasm was short-lived when one of the clips broke while I was wearing it the next day. We The People Holsters did send me a new clip, but unfortunately, it only lasted a day as well. To add insult to injury, one of the clips on the holsters I had ordered earlier was already broken when I received it.

At this point, I called We The People Holsters to voice my displeasure and tell them that I would be returning all of their products. As someone who has served in law enforcement and the military, I know that I cannot trust a poor quality holster that could put someone's life in danger. Unfortunately, it seems that We The People Holsters is a cheap, unreliable brand that should be avoided at all costs.

When I sent the holsters back, I was later informed via email that the company had only credited me for a portion of the purchase price, claiming that I had to pay for the return label and handling. This only added insult to injury. It's disappointing to encounter such poor customer service from a company that is supposed to be committed to protecting its customers.

In my opinion, We The People Holsters needs to use higher quality materials to ensure that their products are safe and reliable. A metal clip, for example, would be a step in the right direction. Hopefully, if enough customers raise their concerns, the company will listen and improve its products. Until then, I will avoid doing business with We The People Holsters and suggest others do the same.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

We The People Holsters My Disappointing Experience with We The People Holsters: Poor Quality and Rude Customer Service

I recently had an experience with We The People Holsters and I wanted to share my thoughts with others. While I cannot speak for everyone, I can only speak for myself and my personal experience.

I called the company and provided them with very specific specifications for my glock 35 with the streamlight attachment. I also ordered a magazine holster as well and the price of $80 for both items seemed fair. However, upon receiving them, I was disappointed in the quality of the holster itself. It felt flimsy and not as sturdy as I was hoping it would be. Additionally, the company sent me a holster for a streamlight attachment that did not match the specifications that I had asked for. To further add to my disappointment, the magazine holster was a completely different color.

Unfortunately, due to the holster not working for my weapon, I had to send it back for a replacement. However, the waiting time for my order to arrive was already quite long at three weeks. When I called back in and spoke to a representative named Desiree, I was shocked by her rude and unhelpful attitude. She informed me that if I wanted a replacement, I would have to pay for shipping twice - even though the mistake was due to their error, which was clearly recorded on our phone call.

Frankly, this experience left me feeling frustrated and disappointed. It seems clear that We The People Holsters does not value their clients and may not place a high priority on the quality of their products. While this may just be my personal experience, I would advise potential customers to exercise caution and consider other options before investing in this company.

Read full review of We The People Holsters and 1 comment
Hide full review
1 comment
Add a comment
C
C
Chino Moreno
US
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Ordered a holster as a Christmas gift on 12/11/2023. They finally shipped it 1/11/2024. Says it arrived at my house.

Nothing ever came and no response.

We The People Holsters Complaints 21

ComplaintsBoard
M
1:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Refund

I placed an order and they claim it was delivered but it was not. We have 8 cameras recording 24/7 on our property and the date they claim it was delivered, nothing was recorded. I have reached out to the NINE (9) TIMES via Phone and Email and they have ignored me every time... I got fed up with them and called my credit card company and they advised me to dispute the charge, so I did and received a fell refund and they charged them back and blocked them from attempting any new charges! I also reported the to the BBB and they ignored them as well... This company is nothing but a SCAM... I am going to do everything I can to spread the word as to haw bad they really are...! Don't waste your time or money or they will screw you as well...!

Confidential Information Hidden: This section contains confidential information visible to verified We The People Holsters representatives only. If you are affiliated with We The People Holsters, please claim your business to access these details.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
R
11:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters We The People Holsters Review: Cheaply Made and Not Worth the Money

So, I recently purchased a We The People Holster for my Glock 19. I opted for the carbon fiber color, which looked pretty cool in the pictures. However, when I received the holster, I was disappointed to find that it was nothing like the pictures. The plastic felt cheap and flimsy, and as soon as I tried to tuck it into my belt, it became impossible to put my gun back in the holster without it getting stuck or sandwiched.

Needless to say, I was not happy with my purchase and decided to return it. Unfortunately, on top of the return shipping fee, they also charged me $5 for handling fees. I felt like I was being scammed, especially since they had offered me a bunch of discounts to buy their holsters in the first place.

Overall, I would not recommend We The People Holsters to anyone. Their holsters are cheaply made and not worth the money. Don't fall for their discounts or their 100% Satisfied Guarantee, because it's all a bunch of $#*!. Save your money and invest in a better quality holster from a more reputable company.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
R
10:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Customer Service and Shipping Delays - My Experience with [Company Name]

I've been waiting for my belt and t-shirt to ship since March 1st, and it's still in the "processing" stage. I understand that a holster may take some time to ship out, but something that they should have on a shelf should be going out as soon as possible! I've emailed them a couple of times, but I haven't received any response. So, I decided to message them on Messenger, and that worked better. They wrote back right away (live). They pretty much said that they're doing everything they can and wished me a nice day. Their customer service and shipping methods are going to be the death of them! I'm not happy about these wait times, and I probably won't be buying from them again.

Read full review of We The People Holsters
Hide full review

Is We The People Holsters Legit?

We The People Holsters earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds We The People Holsters to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, We The People Holsters is known for their high standards and safety. If you're thinking about dealing with We The People Holsters, it's wise to check how they handle complaints.

We The People Holsters has claimed the domain name for wethepeopleholsters.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Wethepeopleholsters.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We The People Holsters as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for We The People Holsters have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up We The People Holsters and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Wethepeopleholsters.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While We The People Holsters has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website associated with We The People Holsters sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Be aware that We The People Holsters's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.
  • We The People Holsters has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
M
9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters We The People Holsters: Satisfaction Guarantee Not Honored, Disappointing Experience

satisfaction guarantee but they won't honor it. I'm so disappointed with We The People Holsters.

I was really excited to try out We The People Holsters, but unfortunately my experience was not great. While they do offer a 100% money back satisfaction guarantee, I had a lot of trouble trying to return my item. I had purchased it less than 2 months ago, but when I tried to initiate the return process, I was blocked and told it was too late. This was really frustrating, especially since the guarantee is supposed to be for a full year.

To make matters worse, the customer service I received was not very helpful. They were rude and unresponsive, which only added to my frustration. I had also paid extra for expedited delivery, but my order still took longer than expected to arrive. When I reached out to inquire about the delay, I was told that there was no guarantee on delivery time, even though I had paid extra for it.

Overall, I was really disappointed with my experience with We The People Holsters. I had high hopes for this company, but unfortunately they fell short. I really wanted to return my cheesy holster and get my money back, but it seems like that's not going to happen. I definitely won't be ordering from them again.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters We The People Holsters Review: Disappointing Customer Service and Refund Process

Yo, so I gotta tell you about my experience with We The People Holsters. I was stoked to order a shirt from them for only 10 bucks, but when I got my bank statement, I saw that I was charged over 20 bucks! And then, to make matters worse, I got hit with another charge for over 10 bucks. I was like, "What the heck?!" So, I hit up their customer service right away to get my refund. They said they could process it if my order hadn't shipped yet, so I told them it hadn't. I mean, I was on top of it, contacting them within minutes of the charges showing up on my bank statement.

But, here's the thing. It's been almost 2 months now and I still haven't gotten my refund. Every time I reach out to them, they just tell me it's been processed and that some other department is handling it. But, they won't give me any info on how to get in touch with that department. It's super frustrating, you know? I mean, I'm trying to be patient, but it's been a long time and I still don't have my money back.

Honestly, I'm being pretty generous giving them 2 stars. I mean, I was excited to try out their products, but this experience has left a bad taste in my mouth. I hope they can get their act together and start taking care of their customers better.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Warning: Serious Issue with We The People Holsters for Springfield XD 40 Cal Sub Compact - Pistol Falls Out During Bathroom Breaks

I gotta say, I ain't here to bash We The People Holsters, but I gotta warn y'all about a serious issue I had with one of their IWB holsters for my Springfield XD 40 cal sub compact. Now, don't get me wrong, the fit was spot on and it was real comfy to wear. But here's the thing - if you gotta hit the john and drop your drawers, that pistol is gonna fall right out. And I ain't just talkin' about a little wiggle, I mean that sucker is gonna come flyin' out even if you're just runnin' a bit. Tightenin' up that one screw ain't gonna fix this super dangerous problem, neither.

Now, I ain't sayin' all their holsters are like this. I got a leather holster for my Glock 43x that's the bee's knees, if ya know what I mean. But if my 40 cal had gone off accidentally, I reckon I wouldn't be here today to tell y'all about it. So, if you're thinkin' about gettin' one of these holsters, just be aware of this defect and make sure you're extra careful when you gotta take care of business.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Poor Customer Service and Long Wait Times

I gotta say, I'm pretty disappointed with We The People Holsters. I mean, I don't wanna be too harsh, but their customer service is just plain awful. I don't even know how they got all those 5 star reviews on their website, 'cause my experience has been anything but positive. I ordered a bunch of stuff from them over a month ago, and I still haven't received anything. Like, seriously? That's just ridiculous.

And don't even get me started on their customer service. When I tried to email them about my order, all I got was some lame automated response. And when I finally did get a real person to respond, they were super rude and unhelpful. I mean, come on, guys. Is it really that hard to be polite?

Honestly, I'm starting to wonder if this company is even based in America. 'Cause the way they're acting, it seems like they don't really care about their customers at all. And if you're thinking about ordering from them for the holidays, forget about it. You're not gonna get your stuff in time for Christmas.

All in all, I'd say you're better off ordering your holsters and patriotic gear from somewhere else. Don't waste your time with We The People Holsters. And if you're like me and you've already ordered from them and haven't received your stuff, I'd recommend filing a fraud claim with your bank. 'Cause these guys are just not worth it.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: A Review

I recently ordered a holster and security device from We The People Holsters, and let me tell you, the wait was excruciating. It took a whole three weeks for my order to arrive, and I had to send two emails just to get an update on when it would be shipped out. But finally, it arrived! However, to my surprise, they sent me a left-handed holster instead of the right-handed one that I had ordered. The envelope and description outside clearly stated that it was a right holster, so I was pretty disappointed.

Luckily, I know how to draw a pistol with both hands, so I was able to make do with the left-handed holster. But it was still frustrating to have to deal with this mix-up. I was really hoping for a smooth and easy experience with We The People Holsters, but unfortunately, that wasn't the case.

To be honest, this experience has left a bad taste in my mouth. I was hoping for better customer service and attention to detail, especially since I take the second amendment very seriously. I don't think my experience represents the level of customer satisfaction that We The People Holsters should be striving for.

Overall, I'm not sure if I would make another purchase from this company in the future. The quality of the holster itself seems decent enough, but the customer service and shipping process could definitely use some improvement.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Late Delivery and Poor Customer Service

I ordered a holster from We The People Holsters on 12/3/2022 as a Christmas gift. Today is Christmas and I still haven't received it. I contacted them a week ago and was told that my order was sent over to be shipped, but it hasn't happened yet.

I've read some reviews about this company and it's pretty sad to see how they operate. There are a lot of complaints about their holsters, which I'm still waiting for. When I finally receive it, I don't care if it's good or bad, I will never do business with this company again. Why pay for faster delivery when they take forever to ship?

I wish I had done more research on this company before ordering from them. They got me this time, but they won't get a second chance. It's sad to say, but I can see why so many things are bought from China. This company gives "made in the USA" a bad name. They're a pathetic company.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: A Review

I recently ordered a gun belt from We The People Holsters during Cyber Monday on November 29th. Unfortunately, it took a while to receive the product with it being delivered to me on January 6th. It was quite frustrating to receive excuse after excuse regarding the shipment. However, I understand that the company may have had a larger volume of orders than anticipated, which can happen to any business during the peak season.

This was not the experience I had with other companies I ordered from during the month of December, including Tacklewarehouse, FishUSA, TackleDirect, Groove Life, Crossbreed holsters, American Legacy Fishing, Monster Bass, Karl's Mystery Box, Amazon and Best Buy. All of these companies were able to deliver the products I ordered before Christmas except for We The People Holsters. Groove Life, for instance, which I ordered on the 17th and had it shipped to another state, arrived on time.

Nonetheless, We The People Holsters did take care of the issue by sending me a coozie as a remedy, albeit I don't drink alcohol nor carbonated drinks. Overall, I was disappointed with the experience and I hope that the company takes a closer look at their operations and improve their customer satisfaction in the future.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Mixed Experience with We The People Holsters: Great Product, Poor Service

As an owner of an S&W M&P Shield, I was in the market for a holster that was of good quality and would fit my gun perfectly. After some research, I decided to give We The People Holsters a try. I must say that while the holster itself was of great quality, there were some issues with their service that were disappointing.

Firstly, the shipping of my purchase took a longer time than expected. The wait was quite frustrating, and I was eagerly anticipating the arrival. Unfortunately, when the holster did arrive, I found that the claw, which I ordered, was not attached. The company's reason for doing this baffled me - they claimed it was for customization purposes. Honestly, it seemed like a lazy excuse to me.

The way the claw was designed and seemingly flimsy single point attachment made me feeling wary. To add to the frustration, the claw that was sealed in a package was missing parts. I reached out to customer service, but getting a timely response was like counting a hen's teeth. Obtaining replacement parts had been a difficult task.

All in all, while the quality of the holster was commendable, the after-service aspects of We The People Holsters was lacklustre and quite frustrating. I wouldn't recommend this company to others.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Lack of Responsiveness and Follow-Through

I recently had a less-than-stellar experience with We The People Holsters, a website that sells holsters for concealed carry firearms. Unfortunately, the product I ordered never made it to me, and despite my best efforts to reach out to the customer service team for assistance, I was left disappointed and frustrated with their lack of responsiveness and follow-through.

After placing an order on the website, I eagerly awaited the arrival of my holster, only to find that it never showed up. I reached out to the customer service team on multiple occasions, both by phone and email, in an attempt to rectify the situation and get some answers. However, despite my efforts, I found that the representatives on the other end of the line were less than helpful - and outright dishonest, in some cases.

Not only did I fail to receive my order, but I was also never able to get a refund or any sort of compensation for my wasted time and money. I felt as though the company was not taking my concerns seriously, and that they were more interested in getting me to go away than in actually helping me find a solution.

As someone who values transparency and integrity in my dealings with companies, I was extremely disappointed by my experience with We The People Holsters. I can only hope that other customers who choose to do business with this company have a better outcome than I did. If you're in the market for a holster, I'd recommend looking elsewhere - there are plenty of other options out there that are more reliable and trustworthy.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters We the People Holsters: A Disappointing Experience

After recently purchasing a holster from We The People Holsters, I must say that my experience was less than impressive. While they certainly put in a lot of effort in their spam campaigns regarding anti-democracy, unfortunately, the same attention has not been paid to the quality of their holsters. In fact, I found the holster to be of low quality and rather generic in nature.

It’s always disappointing when you purchase a product only to realize that what you received simply does not live up to the hype. This seems to be the case with We The People Holsters. While their aggressive marketing campaigns may draw attention to their brand, the be-all-end-all is the product itself. Unfortunately, in this case, the product did not measure up.

At a time when customer satisfaction and quality should reign supreme, it’s a shame that We The People Holsters missed the mark. And while I understand the need for a successful marketing campaign, the product still needs to speak for itself. In the end, all customers want are products that are high quality and long lasting. And unfortunately, this particular holster simply did not fit the bill.

Perhaps We The People Holsters will take this constructive criticism to heart and strive to improve the quality of their holsters going forward. As it stands now, there are likely better holster options available on the market. Don't fall into the trap of buying based solely on marketing hype - take the time to do your research and choose a product that offers both quality and innovation.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Poor Quality and Customer Service: My Experience with We The People Holsters

the sweatshirt and exchange the tumblers. From a human perspective, shopping at We The People Holsters was certainly not a positive experience. In fact, I would unfortunately not order from them again.

First of all, the sweatshirt I ordered was made of cheap cotton material that was not flattering or comfortable to wear. It was a huge disappointment since it looked nothing like the advertised picture on the website. To make matters worse, the tumblers were not even dishwasher safe, which wasn't stated on the product description. This caused a lot of inconvenience since I bought them as a gift for a friend who loves to use them every day.

When I attempted to return the sweatshirt and exchange the tumblers, I found their customer service to be extremely poor. Not only did their representatives seem uninterested in helping me, but they were also not very knowledgeable about their own products and policies. It was a very frustrating experience that left me feeling undervalued as a customer.

Overall, I did not have a good experience with We The People Holsters. It's disappointing to see such a lack of quality control, communication and overall customer service. Perhaps, with more attention to these aspects, they could improve their business and regain customer trust in the future. However, for now, I would not recommend them to others.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Experience with We The People Holsters: Poor Customer Service and Quality Products

As someone who values quality products and top-notch customer service, I have to say that my experience with We The People Holsters was thoroughly disappointing. Unfortunately, I cannot recommend this company to anyone looking for a reliable holster.

My biggest issue with We The People Holsters was their customer service. I found them to be completely unhelpful and unresponsive, with little concern for my needs as a customer. This level of indifference left me feeling neglected and frustrated.

On top of the poor customer service, I also found the quality of their product to be lacking. The holsters themselves seemed to be poorly constructed and flimsy, which left me feeling uncertain about their capability to safely and effectively secure my firearm.

Overall, I can't help but feel that We The People Holsters is more focused on scamming its customers than providing them with a quality product and service. I strongly suggest you look elsewhere for your holster needs, as there are plenty of other companies out there with better reputations and more reliable products. Save yourself the headache and frustration by taking your business elsewhere.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointing Father's Day Experience with We The People Holsters - Lack of Communication and Delayed Shipping

As someone who ordered two shirts from We The People Holsters on June 8th for Father's Day, I was quite disappointed to find that as of June 23rd, my order had not shipped. This certainly made for a missed opportunity to show my appreciation for my dear old dad, but what bothers me most is the lack of communication or updates on the status of my order.

When it comes to online orders, timely shipping and delivery are key factors in ensuring a positive customer experience. With Father's Day being a special occasion, not receiving my order on time was a letdown.

While I acknowledge that shipping delays can happen, I would have appreciated a prompt notification and explanation from the company. The fact that I'm still waiting for any word on the whereabouts of my order leaves me feeling frustrated and uncertain if I'll receive my products in time for next year's Father's Day.

In summary, although I've had no issues with products purchased in the past, this current experience has left me with concerns about future orders. I hope that We The People Holsters can work towards improving their communication and fulfilling orders promptly.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Underwhelming Experience: We The People Holsters Review

I have to say, after purchasing two holsters from We The People Holsters, I was very underwhelmed with my experience. I ordered holsters for both my P365 and my FN 509, but unfortunately, the FN 509 holster didn't have a lock at all! Needless to say, it wouldn't be safe to use. I was really disappointed, and I definitely won't be using this company again.

Even the holster for my P365, which looked good on the pistol, wasn't entirely satisfactory. I found that it would jab into my stomach quite a bit, which was quite uncomfortable. I had high hopes for the We The People Holsters, but unfortunately, they didn't meet my expectations.

Perhaps it was just my bad luck, but my experience with this company was definitely not a positive one. I would be hesitant to recommend them to anyone else looking for a holster, unless they can guarantee they have fixed these issues and improved the quality of their products.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Stay Away from We The People Holsters: A Toxic Work Environment and Terrible Products

I highly recommend steering clear of We The People Holsters, both as a potential employee and as a customer. I had a terrible experience with this company, and I would hate for anyone else to go through the same thing.

First and foremost, the owner of We The People Holsters is not someone I would want to work for - I applied for a position there and was shocked to receive death threats over Skype messages. Needless to say, I withdrew my application. It's unnerving to think that this is how the owner handles things, and it's not worth the stress and anxiety to take a job with such a toxic individual.

As for the products themselves, I was deeply disappointed. The designs are all created by a college dropout with no real product design experience, and it shows. The quality is shoddy at best and the materials are cheap and poorly constructed. I had to return my purchase because it was simply unusable - it was that badly made.

All in all, I would caution anyone against doing business with We The People Holsters. This is not a company that values its customers or its employees. The products are terrible, and the owner is a nightmare. Do yourself a favor and look elsewhere.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters Disappointed with We The People Holsters: Subpar Quality and Shipping Issues

I recently placed an order for a sweatshirt and a hoodie bullets from We The People Holsters. Unfortunately, I experienced some issues with my order. The sweatshirt took over a month to arrive, which was a disappointment. Additionally, when I received the hoodie, the strings were frayed and damaged, which made it impossible to attach the hoodie bullets as intended.

On top of that, I found the quality of the merchandise to be quite subpar. I was particularly disappointed with the hoodie, which appeared to be made from inferior materials. When I ordered an XL size with the intention of wearing additional clothing underneath, I was surprised to find that the sizing was completely off. At 5'8", I raised my arm and saw that it turned into a belly shirt, which is not at all what I expected from an XL.

As a customer, I expected better quality products and more reliable service from We The People Holsters. I hope that they will address these concerns in order to improve the customer experience in the future.

Read full review of We The People Holsters
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

We The People Holsters We The People Holsters: A Disappointing Experience & Complete Waste of Money

I had an utterly disappointing experience with We The People Holsters that left me feeling completely ripped off. After seeing a picture of a gun in a holster on their website, I decided to purchase said holster, thinking it would fit my firearm. However, upon receiving the product, I soon realized that it would not even fit my gun. I reached out to their supposed "Customer Service" department and was informed that my suspicion was correct.

To make matters worse, I was told I would have to pay a fee to return the product, which felt like a slap in the face. So to just figure out that it wouldn't work, I ended up paying $10. What a waste. Needless to say, I will never be shopping with this company again. It's just not worth the hassle.

Read full review of We The People Holsters
Hide full review

About We The People Holsters

Screenshot We The People Holsters
We The People Holsters is a highly reputable online store that specializes in producing custom-made holsters as well as other firearm-related accessories. The company has achieved an impeccable reputation among firearms enthusiasts around the world for its high-quality products, exceptional customer service, and unbeatable prices.

The company has a team of highly skilled and experienced craftsmen who work diligently to create high-quality holsters that meet the specific needs of customers. Each holster is designed to fit the customer's firearm perfectly, ensuring comfort, ease of use, and maximum protection.

One of the most notable features of We The People Holsters is its extensive range of products. The company produces a wide variety of holsters, including inside-the-waistband, outside-the-waistband, and shoulder holsters, each with its own unique features and benefits. All of the products are made using high-quality materials, such as Kydex and leather, which are durable, long-lasting, and easy to clean.

In addition to holsters, We The People Holsters also offers a range of firearm-related accessories, such as magazine carriers, gun belts, and custom phone cases. Each of these products is designed with the same attention to detail and commitment to quality that customers have come to expect from the company.

Customers who shop at We The People Holsters can also expect exceptional customer service. The company has a team of knowledgeable and friendly representatives who are always ready to assist customers with any questions or concerns they may have. The company has also implemented a hassle-free return policy, ensuring that customers are completely satisfied with their purchases.

Overall, We The People Holsters is a leader in the firearm industry, known for its exceptional products, unbeatable prices, and world-class customer service. If you are looking for a high-quality holster or firearm-related accessory, look no further than We The People Holsters.

Overview of We The People Holsters complaint handling

We The People Holsters reviews first appeared on Complaints Board on Apr 13, 2023. The latest review Refund was posted on Feb 1, 2024. We The People Holsters has an average consumer rating of 1 stars from 38 reviews. We The People Holsters has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.6
17693 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. We The People Holsters Contacts

  2. We The People Holsters phone numbers
    +1 (888) 998-6191
    +1 (888) 998-6191
    Click up if you have successfully reached We The People Holsters by calling +1 (888) 998-6191 phone number 0 0 users reported that they have successfully reached We The People Holsters by calling +1 (888) 998-6191 phone number Click down if you have unsuccessfully reached We The People Holsters by calling +1 (888) 998-6191 phone number 0 0 users reported that they have UNsuccessfully reached We The People Holsters by calling +1 (888) 998-6191 phone number
  3. We The People Holsters emails
  4. We The People Holsters social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all We The People Holsters contacts
We The People Holsters Category
We The People Holsters is ranked 13 among 73 companies in the Firearms category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.