CB Web Services Web Africa Networks Worst service ever!!!

Web Africa Networks review: Worst service ever!!! 2

Arno Blomerus of US

Jul 21, 2024 4:19 pm EDT

Verified customer

Review updated: Sep 09, 2024

Featured review

I just want to warn people against the absolute pathetic service I have received from webafrica I have reported this bad installation over a month ago till today I have not received a single call or a technician to sort it out. I have been using the WhatsApp (absolute pain) communication channel and multiple agents have said someone will call me to sort it out. My issue has been escalated according to a mail sent yet still no reaction. I refused to pay my monthly payment and im being contacted almost daily to make URGENT PAYMENT yet I must be happy with crap service. I have requested them to come remove their instructions then they said I need to give a month notice plus pay R999 cancelation fee as ifim at fault. This is the worst service I have ever come across. The fact that you cant call them to speak to someone is even more frustrating! 😡 It looks like my house is being held together by pvc pypes and fiber cables... How can one be proud of this?

Recommendation: Avoid webafrica at all cost

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2 comments

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C. Gusikowski

2 complaint

10 comments

C. Gusikowski

Verified customer

You’re being hounded for urgent payments while they provide subpar service. And now they’re trying to hit you with a cancellation fee and a month’s notice? That’s a joke. They should be bending over backward to fix their mistakes, not penalizing you for their incompetence.

It’s time to go public with this. Use social media to call out Web Africa Networks. Tag them and let everyone know about their terrible service and lack of response. Demand that they take immediate action to fix the installation or remove their equipment without any additional fees. Stay vocal and relentless. You deserve proper service and respect, and it’s time they deliver.

Gasela Mlangeni

Brakpan, ZA

1 complaint

1 comments

Gasela Mlangeni of Brakpan, ZA

They are doing the same to me, a new service they couldn't get work for over 2 months, I cancelled the service and asked for all my money back, they paid me back and than slapped me with a R1000 cancellation fee.

Web Africa Networks - Cancellation is impossible 2

Web Africa Networks - breach of contract and bad billing 20

Resolved

Web Africa Networks - Cancellation of contract 1

Web Africa Networks - Billings 1

Web Africa Networks - fibre installation 1

Web Africa Networks - Extorting a cancellation fee for a service they couldn't get to work over 2 months 1

Web Africa Networks - Moved houses

Web Africa Networks - Installation clawback 1

Web Africa Networks - No response

Web Africa Networks - Vumatel fibre/ webafrica

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Web Africa Networks Contacts

Web Africa Networks phone numbers

+27 860 009 500
+27 860 009 500

Click up if you have successfully reached Web Africa Networks by calling +27 860 009 500 phone number 17 17 users reported that they have successfully reached Web Africa Networks by calling +27 860 009 500 phone number Click down if you have unsuccessfully reached Web Africa Networks by calling +27 860 009 500 phone number 156 156 users reported that they have UNsuccessfully reached Web Africa Networks by calling +27 860 009 500 phone number

General Enquiries

+27 860 009 555
+27 860 009 555

Click up if you have successfully reached Web Africa Networks by calling +27 860 009 555 phone number 0 0 users reported that they have successfully reached Web Africa Networks by calling +27 860 009 555 phone number Click down if you have unsuccessfully reached Web Africa Networks by calling +27 860 009 555 phone number 3 3 users reported that they have UNsuccessfully reached Web Africa Networks by calling +27 860 009 555 phone number

Sales

+27 214 649 500
+27 214 649 500

Click up if you have successfully reached Web Africa Networks by calling +27 214 649 500 phone number 0 0 users reported that they have successfully reached Web Africa Networks by calling +27 214 649 500 phone number Click down if you have unsuccessfully reached Web Africa Networks by calling +27 214 649 500 phone number 3 3 users reported that they have UNsuccessfully reached Web Africa Networks by calling +27 214 649 500 phone number

WhatsApp

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Web Africa Networks emails

support@webafrica.co.za

100%
Confidence score: 100%

Support

billing@webafrica.co.za

78%
Confidence score: 78%

finance

abuse@webafrica.co.za

78%
Confidence score: 78%

sales@webafrica.co.za

77%
Confidence score: 77%

sales

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Web Africa Networks address

The Boulevard Office Park, Block E, Searle Street, Woodstock, 7925, South Africa

Web Africa Networks social media
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Nov 21, 2024