Web.com Group review: Unauthorized payment from web.com

I hope this email finds you well. My name is Leila Yousfi, and I am writing to request a refund for a purchase that I did not make. I recently noticed a transaction on my PayPal account that was processed through web.com, and I believe it is an unauthorized charge.

Here are the details of the transactions:

First transaction :

Transaction Date: 11/07/2023

Transaction amount: 1,95 USD

Transaction ID: 8DD66386K58619407

Second transaction :

Transaction Date: 11/08/2023

Transaction amount: 22,49 USD

Transaction ID:1HC20016UV3646326

Third transaction :

Transaction Date: 11/09/2023

Transaction amount: 1,95 USD

Transaction ID: 1G4586665E269072G

I have attached a screenshot of the PayPal transaction details for your reference.

I have not made any purchases or authorized any payments to Paddle.com for the mentioned amount. This leads me to believe that my account might have been compromised or that there has been a mistake in processing this transaction.

I kindly request that you investigate this matter promptly and initiate a refund for the full amount of the unauthorized charge to my PayPal account as soon as possible. I also request that you provide me with a confirmation of the refund once it has been processed.

To assist in your investigation, please let me know if you require any additional information from me.

I take the security of my financial information seriously and would appreciate your urgent attention to this matter. I look forward to a swift resolution to this issue.

Thank you for your prompt assistance in resolving this matter.

I can be reached at leila.[protected]@gmail.com or +[protected] if you need to contact me for any further information.

LEILA YOUSFI

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