WebMinds’s earns a 1.1-star rating from 21 reviews, showing that the majority of software users are dissatisfied with their digital solutions.
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No Confirmation Email or License Key Received for Easy Duplicate Finder Purchase - Is This a Scam or Just Bad Support?
I bought Easy Duplicate Finder from WebMinds and I haven't gotten any confirmation email or license key yet. I checked my PayPal and it says I bought it, so what's going on? I sent two support requests but haven't heard back yet. I did get a promotional email from them though, so they can definitely reach my inbox. I'm starting to wonder if this is a scam or if they just have really bad support. Maybe they have someone in an offshore support center who makes you wait a week or more before sending the key.
Update: I'm happy to report that my issue has been resolved through this site. I'm raising my rating from 2 to 3 stars.
WebMinds Review: Disappointing Customer Service, But Decent Software
I gotta say, I was pretty disappointed with my experience with WebMinds. I tried reaching out to them through email and phone, but didn't get any response. And get this, the phone number they had listed wasn't even theirs! What a mess.
But, I will say that the software I purchased actually worked pretty well. The only issue was that I was expecting to pay $39.95, but ended up having to fork over $69.95. That's a pretty big difference, if you ask me.
After some digging, I was able to find their real phone number (it's ***225, in case you were wondering). And, turns out, the items I purchased were checked just like they said they would be. My bad for not realizing I was buying more than I thought.
Honestly, if WebMinds had just responded to my messages, this whole thing could have been avoided. But, alas, here we are. I ended up changing my rating to two stars, since the software did work, but the lack of communication was a real bummer.
WebMinds Charged Me for Unwanted Bundle - Terrible Customer Service
I only wanted to purchase the duplicate photo cleaner from WebMinds, but when I checked my bank account, I noticed that they charged me for a bundle that included a download for something I have no use for and don't even know what it is! They took ?59 out of my account instead of the $39 that I was expecting. I'm not sure about the exchange rate, but it seems like they have taken more money than they should have. This is not fair and I feel like they have stolen my money.
I have been trying to get a refund for the item that I did not order, but they have started ignoring my messages. This is not acceptable behavior from a company that I trusted to provide me with a service. I feel like I have been cheated and I won't let it rest until I get my money back. It's frustrating that I have to deal with this, but I won't give up until I get what I deserve.
I cannot recommend this company to anyone. They cannot be trusted and their customer service is terrible. If you are thinking about using their services, I would advise you to think twice. They might take your money and not provide you with the service that you paid for. I hope that I will receive my money back soon, and if I do, I will update my review. But until then, I cannot recommend this company to anyone.
WebMinds: False Advertising and Hidden Charges - My Experience
I gotta say, I was pretty ticked off when I saw what WebMinds did to me. I mean, come on, they advertised a sweet deal - 75 or 79% off an app, plus two freebies. I was all over that. But then, somehow, my $9.95 order turned into a $36 charge. And they're trying to tell me it's my fault? That I signed up for some two-year contract? I don't think so.
I don't know what's going on over at WebMinds, but they need to get their act together. I read some reviews of their apps and they were not good. So I deleted them all and I'm not gonna give them any more of my hard-earned cash. It's a shame, really, because I was excited about the deal they were offering. But I guess it was too good to be true.
I'm not saying that WebMinds is a total scam or anything. Maybe they just made a mistake. But they need to own up to it and make it right. And they need to be more transparent about what they're offering. I don't want to feel like I'm getting ripped off every time I buy something from them.
All in all, I wouldn't recommend WebMinds to anyone. There are plenty of other companies out there that offer similar products and services, and they don't try to pull a fast one on their customers. So save yourself the headache and go with someone else.
WebMinds Refund Nightmare: Don't Do Business with This Company
I been waitin' for a refund from WebMinds since September. I found the program too hard to use so I asked 'em to cancel it and give me my money back on the same day I bought it. But all I got was a bunch of emails goin' back and forth askin' me why I wanted to cancel. I kept tellin' 'em to just cancel it, but they kept sayin' there would be a restockin' fee for the CD. But I never got no CD! I cancelled the order the same day I ordered it. Then they said I activated the program. Well, of course I did! I wanted to use it! But they could just deactivate the key. I already uninstalled the program. All I want is my $69.80 credited to my Paypal/Chase account. My advice? Don't do business with this company. They ain't worth the trouble!
Disappointing Customer Service: My Experience with WebMinds Refund Process
So, I was trying to do some computer stuff and I think I messed up and bought two of the same software from WebMinds. I only needed one, so I reached out to them to see if I could get a refund for the extra one. They said they saw that I bought two and they would give me a refund for one of them. I was happy to hear that, but then I waited and waited and didn't see the refund on my card. I wrote to them again and they said that refunds can take up to 10 business days to process. I waited some more and then wrote again to see what was up. This time, they didn't even write back to me. I waited even longer and then wrote again, but still no answer. I never got my refund and I'm pretty bummed about it. I don't think I'll be using WebMinds again.
Disappointing Experience with WebMinds: Unable to Activate Program and Lack of Response from Tech Team
I downloaded and registered the program from WebMinds (webminds.com) and received the activation code. However, when I tried to activate the program, I was greeted with an error message that read ERROR #***. I was quite disappointed and frustrated with this error message, so I decided to try activating the program via email. I received a couple of responses from the tech team, but unfortunately, none of their suggestions worked. I kept emailing them, explaining that their fixes were not working, but I received no response after that.
I was quite upset with the lack of response from the WebMinds team, so I decided to ask for a refund. However, I still did not receive any response or answer as to how I could activate the program. It was quite disconcerting to me that there was no phone number available, and the person (assuming there is one) never responded when I told them that their fix did not work. I even sent pictures of the error message and sent many emails detailing the problem, but still no response.
Overall, my experience with WebMinds was quite disappointing. I was unable to activate the program, and the lack of response from the team was frustrating. I am now considering leaving a negative review on Sitejabber to warn others about my experience.
WebMinds Review: Terrible Customer Service and No License Key Provided
I recently made a purchase from WebMinds and I didn't have any problems with the transaction. However, I did encounter an issue when I received my invoice but didn't receive a license number to activate the shredder. I tried to contact them through their ticket system, but in the meantime, I had to give up because I needed to use the product urgently. It wasn't because of anything illegal, mind you. I ended up using another company instead.
Later on, I received a reply from WebMinds with what seemed like a standard response. They apologized and said that they had sent a duplicate invoice with the license key. Unfortunately, it was too late for me at that point. I asked for a refund, but I didn't receive any reply from them. I sent them 12 or more messages, but still no response. I even told them that I'm 70 years old and not very tech-savvy, but they didn't seem to care.
I'm now at the point where I'm threatening legal action against them. It's a shame that a company like this would just take your money and forget about you. I don't even know if the shredder is any good, but one thing is for sure - their service is appalling. Shame on them! I have all the screen shots of my tickets just in case proof is needed.
Overall, I wouldn't recommend WebMinds to anyone. Their customer service is terrible and they don't seem to care about their customers at all. If you're looking for a reliable company to do business with, I suggest you look elsewhere.
WebMinds Review: Terrible Customer Service and Unauthorized Charges
I was using my computer and suddenly a pop-up appeared on my screen. It was from WebMinds, and I thought it was part of the program I was using. I decided to order their package for $59.95. However, the next day, I saw an $89.95 charge on my PayPal account. I was confused and decided to contact them through their "contact us" area. Unfortunately, I never heard back from them. I waited for 10 days and wrote to them again, but still no reply.
I was frustrated and decided to file a grievance with PayPal. To my surprise, a rude person from WebMinds called me and said they had no email address, so I couldn't have emailed them. I was shocked and confused. They were also charging me for a duplicate photo remover, which I never ordered. I didn't have any keys to use either program, but PayPal said I must pay because WebMinds claimed that I ordered it. What a mess!
I searched online and found pages of documentation about how lousy this company is. It's sad that a company like this is allowed to bilk the public when there are legitimate businesses out there who make an effort. Despite all this, they continue to send me their propaganda. As if I would ever give them a penny!
In conclusion, I would not recommend WebMinds to anyone. Their customer service is terrible, and they charge you for things you never ordered. It's a shame that they are still in business.
Burnt by Easy Duplicate Finder: Confusing UI, Daunting Deletion, and Expired License
I bought Easy Duplicate Finder from WebMinds a few times, hoping to finally get the benefits promised and clean up my files. They promised all updates for the program during my subscription, which sounded great. However, the user interface was confusing and deleting files forever was a daunting task. The program dug deep into my files and displayed an overwhelming amount of duplicate files, which was impressive but also scary. Choosing what to delete became a point of no return, like "Sophie's Choice". It was hard to decide which file to delete forever or keep. It wasn't easy at all.
After deleting 10 files, the program redirected me to the WebMinds website and asked me to re-enter my User Serial number and License Number. When I did, it told me that my license was expired, even though I had paid for a year or two and had all the documentation to prove it. I was locked out of the program and had to contact their tech support. I sent them my bill of sale and American Express transaction, but they still insisted that my license was expired. I was frustrated and disappointed.
I received daily emails from WebMinds about their other products with new and improved features, but I didn't want to waste any more money or time on "Crap-Ware". I bought the program to clean out duplicate files, but it didn't work for me. Maybe it will work for others, but I was dissatisfied and felt burnt by this company. I hope this review helps others avoid falling into the same trap. I won't waste any more time chasing this company. I'll get more satisfaction by unsubscribing and blocking their endless emails than I received from their worthless program, "Easy Duplicate Finder". Buyer beware!
WebMinds Complaints 11
Duplicate file/photo deletion software
I see they have ten unresolved complaints here, but I guess I'll try anyway. Bad experience with the software and then when I requested a refund I got lectured about the "tone" of my email. It did NOT take out all the duplicate files and I immediately started having weird problems in my computer and I had to call tech support. Customer service claimed they...
Read full review of WebMindsWebMinds Review: Terrible Software and Customer Service - Stay Away!
So, I was looking for a way to clean up my photo collection and stumbled upon WebMinds. I decided to give their Duplicate Photo Cleaner a try, without really checking out the site first. Big mistake! When I installed the software, it seemed to be working fine at first. But then, it got stuck at 99% and just wouldn't budge. I waited for days, hoping it would eventually finish, but no luck.
I finally decided to reach out to their tech support team for help. And boy, was I disappointed! All I got was a short, five-word response that didn't really help me at all. I tried to follow up with them, but they never responded.
Honestly, I feel like I got scammed by this company. The software didn't work, and their customer service was terrible. I would definitely recommend staying away from WebMinds and their products. Save yourself the hassle and find a more reliable option.
Beware of Expiration Dates and Malware Warnings: A Review of WebMinds Software
WebMinds is a software company that offers a variety of programs to help with computer maintenance and organization. However, be warned that some of their programs have an expiration date that is not clearly stated before purchase. This can be frustrating for users who have already invested in the software and then find out they need to purchase it again after a year.
Additionally, some users have reported receiving a Malwarebytes trojan warning when trying to access certain pages on the WebMinds website. This can be concerning for those who are worried about the security of their computer and personal information.
Despite these issues, WebMinds does offer some useful programs for those looking to clean up their computer and improve its performance. Their software can help with tasks such as deleting duplicate files, organizing photos, and managing bookmarks.
Overall, if you are considering purchasing software from WebMinds, be sure to do your research and read reviews from other users. While some of their programs may be helpful, it's important to be aware of any potential issues before making a purchase.
Is WebMinds Legit?
WebMinds earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
WebMinds has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Webminds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Webminds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- WebMinds's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
- We conducted a search on social media and found several negative reviews related to WebMinds. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Beware of WebMinds: A Scamming Software Sales Company
WebMinds is a company that you should be careful with. They have a sneaky way of selling you things that you don't need. They will bundle your promo with other useless utilities, and before you know it, you will be paying three times the price that you thought you would be paying.
If you think that you can get a refund, think again. They promise refunds, but they never actually give them. It's a scam, and they are the worst bunch of software salesmen that I have ever dealt with.
I lost a lot of money dealing with WebMinds, and it was a hard lesson to learn. They are just one example of how salesmen use the internet to steal from unsuspecting people. Be careful when dealing with them, and make sure that you read the fine print before you agree to anything.
WebMinds CD: A Pricey But Effective Solution for Computer Problems
I got this thing from WebMinds a few months back, but I didn't get around to putting it on my computer until just now. And let me tell you, I wish I had done it sooner! My computer was getting all kinds of pop-ups and it was driving me crazy. I took it to a tech place and they said there was all kinds of bad stuff on it. But luckily, I had the WebMinds CD with me and they were able to use it to clean up my computer.
Now, I gotta be real with you, the CD was a little pricey. I paid $70 for it, which is a lot of money if you ask me. And on top of that, I had to pay for the tech assistance to get everything fixed up. But honestly, it was worth it. My computer is running so much better now and I don't have to deal with all those annoying pop-ups anymore.
The only downside is that I tried to get a refund from WebMinds and they didn't respond to me. That's a bummer, but I guess it's not the end of the world. Overall, I'm really happy with my purchase and I would definitely recommend WebMinds to anyone who's having computer problems. It might cost a little extra, but it's totally worth it in the end.
Beware of WebMinds: Sneaky Charges and Poor App Performance
Watch out, folks. This company, WebMinds, has a download app that costs $9.95 US dollars, but they sneakily add other things you didn't ask for and charge you $36 US dollars. I fell for it, and so did Berni C. We both tried to get our money back, but no luck. Another reviewer even had trouble with the app itself - it deleted important files from his hard drive! So, if you do decide to keep the app, be careful.
I gotta say, I'm pretty disappointed with WebMinds. I thought I was getting a good deal, but instead I got ripped off. It's not fair that they can just add things to my purchase without my permission and charge me more. And then, when I try to get my money back, they ignore me. It's just not right.
I hope this review helps someone else avoid the same mistake I made. Don't trust WebMinds - they're not looking out for you.
Scammed by Duplicate Photo Cleaner: No License Key, No Customer Service
I bought the upgrade from the trial version to delete duplicate photos. I got my payment receipt but no license key. I opened 2 tickets and asked for 3 links to access my account but haven't heard anything back. No link resets, no tickets answered, no license key. This company doesn't reply to any requests but they're quick to take your money. Their customer service is very bad. I feel like I've just been scammed. I'm really disappointed with their service.
WebMinds' Duplicate Photo Finder: Overpriced and Unwanted Bundles
I bought the Duplicate Photo Finder software from WebMinds and they charged me $69.85. They also bundled it with other programs and a two year license that I didn't want. I tried to get a refund, but they ignored me. When I complained to Discover, they argued with them. I didn't have the time or energy to keep fighting, so I gave up. I never even got to try the software, so I can't say if it's good or bad. All I can say is that you should avoid doing business with this company.
WebMinds Software Review: Overpriced and Ineffective
So, I bought this software from WebMinds for $40, but they charged me $70. I was pretty upset about it and contacted their support team right away. Luckily, they did give me a refund, but it was still a hassle.
After that, I tried using the software to clean up my files. It was supposed to find duplicates, but out of 30,000 files, it missed 6,000. I was pretty disappointed and asked for a refund again. They told me to try a second scan and said that 80% is "pretty good" for a first scan. But I don't think that's good enough for $40.
I asked for a refund again, but this time they refused. It's frustrating because even PayPal didn't help me out. I wouldn't recommend buying anything from WebMinds. It's just not worth it.
WebMinds Review: Products Don't Work & No Refund Response
I've been trying to get a refund from WebMinds (webminds.com) since December 25th, 2022 because their products just don't work for me. But it seems like they're ignoring my messages and not responding at all.
One of the biggest issues I have with their product is that you can't use the keyboard to quickly check or uncheck files. Instead, you have to search for each tiny checkbox with your mouse cursor, which is a huge pain. And even worse, you can't review the files and select them with the space or enter key.
Overall, I'm really disappointed with my experience with WebMinds. It's frustrating to spend money on a product that doesn't work and then not be able to get a refund or any kind of response from the company. I wouldn't recommend this product to anyone.
WebMinds Review: Terrible Service, but Issue Resolved with Refund
So, I had to open up another ticket to get my issue resolved with WebMinds. I was so frustrated with their terrible service that I decided to write an honest review about it. I mean, come on, I shouldn't have to jump through so many hoops just to get my problem fixed, right? Anyway, I made it clear that I wasn't going to let the matter drop and that's when I finally received a reply from them. They promised me a refund and I have to say, it was a speedy reply.
Now, don't get me wrong, the service was still dire and I shouldn't have had to go through all of this just to get my money back. But, I am happy to report that the money owed has been replaced in my bank account. So, I guess I'll give them 3 stars for finally resolving my issue.
Overall, I wouldn't recommend WebMinds to anyone. Their service is terrible and it's just not worth the hassle. But, if you do happen to have an issue with them, just be persistent and don't let them get away with it. Eventually, they'll have to do the right thing and fix the problem.
About WebMinds
The company offers a wide range of software products that cater to different needs and requirements of its customers. From PC optimization tools to data recovery software, WebMinds has a solution for almost every problem that users face in their daily lives. The company's products are designed to be easy to use, efficient, and effective, making them popular among users worldwide.
WebMinds has a team of highly skilled and experienced professionals who are dedicated to delivering top-quality software solutions to its customers. The company's developers are constantly working on improving their products and adding new features to keep up with the changing needs of the market. They use the latest technologies and tools to ensure that their software is up-to-date and meets the highest standards of quality.
One of the key strengths of WebMinds is its commitment to customer satisfaction. The company values its customers and strives to provide them with the best possible experience. It offers excellent customer support services, including live chat, email support, and phone support, to ensure that customers can get help whenever they need it.
Overall, WebMinds is a reliable and trustworthy software development company that offers high-quality products and excellent customer support services. Its commitment to innovation, quality, and customer satisfaction has made it a popular choice among users worldwide.
Overview of WebMinds complaint handling
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WebMinds Contacts
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WebMinds emailssupport@webminds.com88%Confidence score: 88%Support
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WebMinds social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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