Menu
For Business Write a review File a complaint
WeGotLites

WeGotLites review: Scam 23

M
Author of the review
12:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After purchasing an expensive chandelier for $2500 on eBay, it was discovered that WeGotLites.net was selling the same exact Chandelier of the same type for $500 less. When approached on the subject, the owner Joshua told us the $500 extra was eBay fees. We challenged him on this but he stuck to it. Scam and outright fabrication instead of admission of mistake. It's all about he money.

Buy at your own risk from these people.

23 comments
Add a comment
S
S
Shannon36535
Foley, US
Send a message
Oct 10, 2009 12:44 am EDT

How bout you do some research before buying something online.

sounds like you are just whining about being a fool and not checking around.

if something is more expensive at one site you dont try to get someone else to match it unless it is there policy. and although i dont know anything about this company... ebay fees are expensive.

A
A
andrenewyork
new york, CA
Send a message
Nov 03, 2009 11:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

wegotlites is a scam. the sold me a used fixture as new. Joshua is always in China and can never take calls. I would never buy again from this company.

R
R
reddy18
New York, US
Send a message
Nov 08, 2009 8:37 pm EST

Guys these guys are big time scammers...they sell fake and fraudulent merchandize...to unsuspecting customers, the reason Joshua is in China is because they buy worthless glass from China and sell it as genuine swarovski merchandize...PLEASE, PLEASE, PLEASE for heavens sake stay away from this vendor...they sell fake and counterfeit merchandize...Joshua Marshal goes by several names...I think his real name is Joshua Goldstein and his Father's Name is Brian Goldstein...these two guys are big time scammers...please report them to BBB in NY...God help you with your money...

G
G
Good Samaritan123
Las Vegas, US
Send a message
Nov 09, 2009 4:07 pm EST

Shannon36535 - You are so ignorant. Just because you have never been scammed don't take other for granted...it is only a matter of time..I did not realize until I got scammed...by this vendor :-(

Dear MesaLady - $2500 for a chandelier is quite a lot of money, please make sure you got "Real Crystals" for that money...this vendor is known to be a scam...selling Fake China Crystal as genuine Swarovski or European Crystal...there are ways to find out what is genuine crystal...call up Swarovksi in NY, report them to BBB...etc...I hope you did not get fake stuff...god bless you...

Deal with this vendor at your own risk

G
G
GreyMatters
Burlingto, US
Send a message
Dec 13, 2009 7:34 pm EST

You are complaining about it being a scam? Seriously?

If I bought a $300 jacket at a store, and later saw the same jacket at a discount store for a lot less would that be a scam? No, it would be called not doing my freaking homework before shelling out megabucks on a product.

It is a businesses right to charge whatever they want for products and your right not to buy them.

In this day it isn't even work to compare prices for items...its called the internet. Make it your friend, and it will save you a lot of time, and money. Otherwise do not complain when your lazy butt was too preoccupied to actually search and see if you were paying too much for something. Save these boards for actual scams..and not human stupidity.

wegolookfan
wegolookfan
OKC, US
Send a message
Jan 21, 2010 12:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

There is some great news regarding auction item fraud- a nationwide company with over 1, 500 agents launches February First. They will go, in person, to verify an auction item for you to make sure it is legitimate and they will even take the item to UPS or Fed Ex to ship it to you! The company is called Wegolook.com and here is a general description of them:

WeGoLook is an online service that provides visual confirmation and a personalized report, completed by a real person, to verify a prodcut, person, place or thing. WeGoLook customers will be better informed, avoid costly surprises, plus benefit from unbiased confirmation without having to travel.

It might be helpful to you and others to utilize their services before getting scammed- especially high-end auction items.

M
M
michaelga
US
Send a message
Aug 01, 2010 11:26 pm EDT

Wegotlites is a scam. They sell cheap glass and call is Swarovsky. They will attempt to bill your credit card on multiple occasions. Beware!

M
M
michaelga
US
Send a message
Aug 01, 2010 11:27 pm EDT

Wegotlites are scammers. They sell damaged goods and glass from China, claiming it is Swarovsky.

S
S
shoptodrop
US
Send a message
Aug 14, 2010 8:49 am EDT

I was just about to order a chandelier when I say this website. Thank you! I did not order and will go elsewhere for my chandelier. Thanks again!

Q
Q
qwert12345
tampa, US
Send a message
Oct 14, 2010 4:13 pm EDT

I ordered from them, they sent the wrong order and then YELLED at me that. Crystals dont look swarovski, they are all chipped. Dont buy from them!

Q
Q
qwert12345
tampa, US
Send a message
Oct 14, 2010 4:15 pm EDT

Please, dont buy from them!

S
S
Shannon36535
Foley, US
Send a message
Nov 09, 2010 5:45 pm EST

darling if you buy something from walmart, get it then find it for a buck cheaper at target you dont go back to walmart and ask for your dollar back. Grown up . you got ripped cause you didnt do your homework.

Dont be mad at me for it.

B
B
budsky
montreal, CA
Send a message
Nov 30, 2010 5:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Had a problem with a fixture and wanted to return it, , , ...Brian the owner got on the phone ..yelled at me ..basically called me stupid...Very abusive ..Very unprofessional..I was shocked that I was speaking to the owner
STAY AWAY FROM THIS VENDOR AT ALL COST!

C
C
Concerned Investigator/Shopper
US
Send a message
Apr 29, 2012 1:02 am EDT

Almost purchased a chandelier from We Got Lites. Thank you so much for saving me much stress!

P
P
payusback
Lincoln, US
Send a message
Jun 08, 2012 3:57 am EDT

I bought Spiral Design 28-Light 86'' Gold or Chrome Chandelier with European or Swarovski Crystals SKU# 11374 from wegotlites and I could not be happier. It is a stunning chandelier and even though wegotlites is not a well oiled machine, they are very helpful and sincere to solve your issues. They sent me replacement parts when I showed them that some crsytals were missig. I had access to the owner who was very helpful.

K
K
Kimberly9
US
Send a message
Jul 13, 2012 8:45 pm EDT

i bought two lamps from WEGOTLITES and when they arived, found the colors to be very different than what the web site had. Returning tham would be $50.00 out of my pocket do to me having to pay return shipping and their 25% restocking fee. Not worth it. they are not bad looking lamps, I just cant use them in the room I bought them for. Very dissapointed. Would have been happy if they offered me a full refund, even if I had to pay return shipping (which by the way, they insist on FedEx or UPS). Wont do business with them again. Too many others to choose from at cheeper prices.

C
C
copernicus27
Dix Hill, US
Send a message
Sep 04, 2012 2:36 pm EDT

I agree that this place is a scam! I ordered 3 crystal pendants from them about 2 years ago. One blew out and stopped working after a year. I sent it and and they fixed it, but a 2nd one stopped working about a month afterwards. The product is obviously of very poor quality. It is too coincidental that 2 would stop working. I called them to complain and they told me to send it in. They now want to charge me $75 for them to fix it...unreal! They have my pendant and I just told them to send it back to me. I will not give this company another dollar. I rather throw the whole set in the garbage...what a waste of money. I am waiting for the 3rd one to break any day now. The manager on the phone was also very rude and blamed the blowout and using an incorrect light bulb rather than their product, which is not true. I would never buy anything from them again!

F
F
FURIOUS IN FL
Key West, US
Send a message
Jan 24, 2015 3:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DO NOT ORDER FROM THIS COMPANY! I JUST RECEIVED 4 OUTDOOR WALL LAMPS THAT ARE COUNTERFEIT! I JUST PLACED A CALL TO THE MANUFACTURER OF THESE LAMPS TO REPORT THIS COMPANY. I ORDERED BRONZE LAMPS AND THEY SENT ME PLASTIC LAMPS IN A BRONZE COLOR! WHEN I CALLED TO SEE WHAT WAS TAKING SO LONG (14 DAYS) TO RECEIVE THEM AND I WANTED TO CANCEL ORDER. THE LADY TOLD ME THEY WOULD CHARGE A 25% RESTOCK FEE. I ORDERED WITH AMEX AND AM REPORTING TO THEM TOO! DO NOT ORDER FROM THEM!

B
B
bertwarne
US
Send a message
Dec 21, 2015 10:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This store is amazing. The prices are great and the sales people are very knowledgeable
I have been to other local stores and they have nothing compared to this one.

B
B
bertwarne
US
Send a message
Dec 21, 2015 10:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This store has the best prices of all I will shop nowhere else!

A
A
adamjimmy
US
Send a message
Dec 21, 2015 10:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Best Store for variety of crystal lighting. Will recommend.

M
M
MissLasVegas
US
Send a message
Jun 06, 2016 8:33 pm EDT

I purchased this beautiful bagel design Crystal chandelier on wegotlites from Joshua Marshals collection. what i can say that, i had many crystal chandeliers from different brand name, but crystals of this chandelier is The BEST! Shining like a DIAMONDS. Quick tip, if you want to get better price call them or find a coupon codes

View 0 more photos
N
N
Neil's sister
US
Send a message
Sep 14, 2016 9:00 pm EDT

I have to say my husband and I went to WeGot Lite (to the store) the lady in the front was super nice! The owner is just a pleasant guy with a nice smile helping us and made sure we found what we came for, we will deff come back oh and BTW the prices are amazing! And His pieces are stunning!

More WeGotLites reviews & complaints

WeGotLites - Fraudelent Merchandize
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
WeGotLites - Item received was not as described
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. WeGotLites Contacts

  2. WeGotLites phone numbers
    +1 (866) 415-4837
    +1 (866) 415-4837
    Click up if you have successfully reached WeGotLites by calling +1 (866) 415-4837 phone number 0 0 users reported that they have successfully reached WeGotLites by calling +1 (866) 415-4837 phone number Click down if you have unsuccessfully reached WeGotLites by calling +1 (866) 415-4837 phone number 0 0 users reported that they have UNsuccessfully reached WeGotLites by calling +1 (866) 415-4837 phone number
    +1 (718) 317-6263
    +1 (718) 317-6263
    Click up if you have successfully reached WeGotLites by calling +1 (718) 317-6263 phone number 0 0 users reported that they have successfully reached WeGotLites by calling +1 (718) 317-6263 phone number Click down if you have unsuccessfully reached WeGotLites by calling +1 (718) 317-6263 phone number 0 0 users reported that they have UNsuccessfully reached WeGotLites by calling +1 (718) 317-6263 phone number
    +1 (800) 282-5505
    +1 (800) 282-5505
    Click up if you have successfully reached WeGotLites by calling +1 (800) 282-5505 phone number 0 0 users reported that they have successfully reached WeGotLites by calling +1 (800) 282-5505 phone number Click down if you have unsuccessfully reached WeGotLites by calling +1 (800) 282-5505 phone number 0 0 users reported that they have UNsuccessfully reached WeGotLites by calling +1 (800) 282-5505 phone number
    More phone numbers
  3. WeGotLites emails
  4. WeGotLites address
    360 Industrial Loop, Staten Island, New York, 10309, United States
  5. WeGotLites social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all WeGotLites contacts