Wells Fargo

I have attachments and proof but i need an email address to attach to

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Wells fargo created false accounts for money laundering. In their culture of fake accounts and fake poa's, i have enough to make them beg to settle. They have been hiding from me for a decade as wells fargo does a lot of money laundering from iran as there are over 1 million iranians in ca.

My husband was one of only people who pointed to iran at the 911 hearings in the us senate. See the emails from the 911 case on iran in ny at the back.

Dear mr. Christensen:

It all sounds complex but it is not. Vakili’s father was convicted in iran for stealing my father’s money and moved to the us. His son is fayegh vakili who has a foot doctor’s practice in la, used his business as a front. It did no real business that could generate that money. His business was in a bad part of town. His family had no real money except for what they stole.

My mother is part of the same network and was blackmailed to do this operation. She died in 2005 but they kept the accounts open to continue the operation while wells fargo blocked any attempts retrieve the money.

The poa of my mother is fake to launder money in iran and a local notary republic company in la claimed my mother was there is create it (Enclosed). My mother’s passports(I have them ) have no trip. The signature does not match the one on her passport (Also enclosed). They illegally sold my land in iran and blocked me from going to iran. I did take court cases in france and belgium. France stalled me to exhaustion and belgium refused to hear the case on jurisdiction grounds. I never go a penny the land was in my name. They had two people sell the land there with fake poa. One was convicted and my mother used another fake poa to sell my land as well. The pakravans and the vakilis did the laundering. Apparently vakili did this operation for several people under different names with his address. Just ask the banks (2 statements are enclosed.

Naturally, he owes his ‘stealing’ to iranian government so it is a security risk as well. If the iranian government told him to help a terrorism or risk jail for his family, you are going to be ground zero.

Enclosed are certified translation of the death and probate

Account numbers document of 2 separate accounts and her checking account (There may be more account i do not know).

Stagecoach checking account number [protected]

Market rate saving account number [protected]

Checking account number [protected]

My mothers social security is [protected].

My social security number is [protected]. My name was changed from roya

To margaret roya in 1984 when i became a u.S. Citizen. I can not copy my citizenship papers legally but had a affidavit done last week at the us embassy in malaysia as they verified my citizenship paper and passport.

Enclosed is 2 fake poa ‘s of fayegh vakili to steal my money via wells fargo

1) my mother never went to los angeles except to lax in a stopover. She never lived at the address of vakili. Vakili has no id of my mother. I have them all.

2) the poa were created in los angeles signed ‘h’. We have all my mother’s passports and signatures until 2003. Why is ‘h’ a signature? She had a full signature and her passports had her full signatures on them. Who approved these accounts at your bank? Copy of passports enclosed.

3) my mother was not in the us when this poa was created. The last time my mother was in the us was 1996. She never returned to the us. In theory, the poa was signed by a notary in los angeles in 1997.

4) vakili later claimed he wired the money to paris as she was dying. She died in iran and not france. He knew it was my money. I refused to join these criminals. He took the money. Again, we have her passport to prove it.

5) vakili’s penthouse in la is worth over a million dollars. He has accounts with wells fargo

I contacted the irs and they did not seem to respond earlier. Recently, i have gotten the proof of the money laundering operation. They used fake power-of-attorneys in iran and the united states. I have enclosed a copy of that poa and prove my mother was not even in the united states(I have her passports). My mother was involved, is now dead and they did not report the death in 2005 as they were still using her social security number in the u.S. (Account information enclosed) and accounts in paris. They used a fake uncle (30 years her junior and never heard of him even though i am the only person on the probate) to collect the body in the end. They have ties to iran. I believe the irs forced wells fargo to close the account in 2008 without giving us compensation.

Again

The poa of my mother is fake used at wells fargo to launder money in iran and a local notary republic company in la claimed my mother was there is create it (Enclosed). My mother’s passports(I have them ) have no trip to the us. The signature does not match the one on her passport (Also enclosed).
Dubai pu prosecution

My mother never lived in wilshire blvd and has never been to la. (Ss [protected]). I did contact well fargo several times and they hide. Wells fargo watch is a joke

Earlier

--- webmaster wrote:
> this acknowledges receipt of your email to the
> financial crimes enforcement
> network(Fincen).
>
> you will receive a response shortly.
>
> original e-mail:
> ___________________________________________________
> from: [protected]@yahoo.com
> date: 7/26/00 4:04:21 am
> subject: re: request id [5633]: money laundering
>
> my wife cousin in california (The doctor) address and
> tel
> address:
> fayegh vakili
> 10535 wilshire blvd
> ph2 la, ca 90024 u.S.A.
>

> tel.: [protected] (Home)

[protected] (Office) is involved.
>
> please email me the suspicious activity report form.
>
> barry lanza
>
> --- webmaster wrote:
> > thank you for bringing your concerns to fincen.
> we
> > have passed your
> > information to our counterparts in belgium and the
> > netherlands.
> >
> > original e-mail:
> >
> ___________________________________________________
> > from: [protected]@yahoo.com
> > date: 6/1/00 4:10:51 am
> > subject: money laundering
> >
> > we have a case of money laundering of stolen
> > property overseas.
> > we are taking one person to court in
> > belgium and they are trying to dodge it on
> > jurisdiction grounds. A lot of the money is being
> > laundered to los angeles and we know who, how and
> > where. Who do we contact as we are in europe. It
> > is
> > an open and shut case but these people have
> > protection
> > of networks in the government.
> >
> > barry lanza ([protected]@hotmail.com)

911 trial iran nyc

From: [protected]@wigginschilds.com
To: [protected]@hotmail.com
Date: thu, 21 jul 2016 12:23:35 -0500
Subject: re: 911 and the ny building - want results...

Mr. Lanza,

Where do you live? I ask because i would consider meeting you in person. These emails are a little hard to follow sometimes. Thank you.

Timothy b. Fleming, of counsel

Wiggins childs pantazis fisher goldfarb pllc

1850 m street nw, suite 720 ∙ washington, dc 20036

Direct: [protected] ∙ fax: [protected]

[protected]@wigginschilds.com ∙ www.Wigginschilds.com

From: barry lanza [mailto:[protected]@hotmail.com]
Sent: thursday, july 21, 2016 3:11 am
To: timothy b. Fleming
Subject: fw: 911 and the ny building - want results...

Dear mr fleming

You need to show the iranian double - dealing between shah's people and rafsanjani's people.

You need a household name like the hessabys, and you need it all in writing.

Get me starting and they will beg for a deal. However, you will need to someone who can drag in lockerbie, 911,

Land in iran and money laundering, an austrian govt investigation as the us stepped on anyone who did not say

Bin laden (Ever though the fbi cleared him quietly in 2007.

And you need it in writing.. Obama will recognize iran after the election...

Then they will stall you until you die of old age...

Barry lanza

From: [protected]@wigginschilds.com
To: [protected]@hotmail.com
Date: wed, 9 dec 2015 14:51:02 -0600
Subject: re: 911 and the ny building - january is coming..

Mr. Lanza,

I am unlikely ever to say fu to someone who is trying to help. I am very busy at the moment, but i will look at this when i am able to do so

Timothy b. Fleming, of counsel

Wiggins childs pantazis fisher goldfarb pllc

1850 m street nw, suite 720 ∙ washington, dc 20036

Direct: [protected] ∙ fax: [protected]

[protected]@wigginschilds.com ∙ www.Wigginschilds.com

From: barry lanza [mailto:[protected]@hotmail.com]
Sent: tuesday, december 01, 2015 1:56 am
To: timothy b. Fleming
Subject: 911 and the ny building - january is coming.. You become a loose end

Hello mr. Fleming

Regards

Roya hessaby lanza, no.3, jalan sci 3/6, garden villa sunway city, ipoh, perak malaysia 31150

[protected] email: [protected]@hotmail.Co.Uk

[protected]@hotmail.com

Avoid this mortgage company! Bad enough Wells Fargo is in the midst of a scandal but it turns out they use Sterling Appraisal Group to appraise properties, this appraisal group is involved in a felony federal tax evasion arrest! Simply Google this appraisal company! Why would these people use this company? Avoid Choe Hung and Marie Viray who work for Wells Fargo mortgage in Pasadena! This branch is full of incompetence, inept practices! They go out of their way to devalue your property! Avoid! Do not allow appraiser Michael M. Collins anywhere near your property! He is an inept appraiser. Appraised my property $50, 000 below value. Disgraceful shady operations here! Avoid!

Wells Fargo is now charging $3.00 for check images fees for viewing online. When you go to your online account and you click view to see a check you are now being charged $3.00 monthly fee. What's next? Charge for viewing your statement. This is so wrong. I thought the purpose for paperless is so we wouldn't receive our statements and checks through the mail now you want me to pay a fee to just to look at my check. Wells Fargo is being greedy.

Sent from my ipad

Begin forwarded message:

From: [protected]@aol.com
Date: september 29, 2015 at 4:24:15 pm edt
To: [protected]@aol.com
Subject: fwd: looking to take on wells

Hi,

i have been a victim of fraud. back in nov. of 2010 i received a phone call from wachovia about refinancing my mortgage, it seem like a very good idea, since i was in a pick a payment loan with a negative amortization. we decided to take wachovia's offer and refi. they they told me that it would be a better idea to modify my mortgage. i was on the phone for about an hour, providing them with all the necessary information. they told us that it would take 2 to 4 weeks before we would get modified,
3 weeks went by, since i did not hear anything from wachovia, i decided to call them for an update. finally i spoke to a representative (dan) and he told me that i was missing some documents. (bank statements) i told him that i had faxed over the bank statements 3 weeks ago.
Neatness to say i faxed over the documents again, by then my mortgage was due, so asked dan, do i pay my mortgage or do i wait for you to call me. he said that i was modifying and i did not need to pay the mortgage, it was going to be added on to the new mortgage. but i did need to keep continuing paying my 2nd mortgage.
By jan. 2011 i received a letter for wachovia stating that i did not pay my mortgage. and i could be facing foreclosure. i immediately call wachovia about this letter. the funny thing about wachovia, i could never get the same person on the phone. now, they told me that i was missing documents, (most recent pay-stubs) now i started to certify all letters to wachovia and fax them also.
By the end of feb. i received another letter in the mail, this time it said that i was going into foreclosure, by now we had enough of this, so i called wachovia to tell them that i did not want to participate in there games, and that i needed my original loan! until they said that i own them $18000. how can i owe you that much in 3 months! when my mortgage was only $1600. a month.
By now i was very scared, so wachovia left me with no choice but to continue with this nightmare
Again they asked me for more documents, by now there was no way out for me and my family, wachovia was running the show and we had no control of our life's. but we wore still paying our 2nd mortgage.
I spoke to so many wachovia representative, (have a record of) every month they would ask me for the same things. i have $478 of certified letters. it was always something they need it, but the funny part about it, they would never call me, i would always have to call them, and of course, i would never talk to same person!
This nightmare went on for over a year, by now my credit was ruined, the humiliation from our families and friends was too much to bear, people would knock on our door all day long. take pictures of our house. so our marriage was also ruined. i suffered depression, taking 3 types of medication for anxiety and depression, nervous break down.
Finally i winded up in the emergency room.
in mid 2012 i was finally approved. they gave me 40 years on my mortgage. i only had 24 yrs left, now i have 40 yrs. thank you wells fargo.

I am looking for someone to help us get compensation for what wells fargo (wachovia at the time) did to me and my family. i have a hard time making a living due to my credit.

I purchased a car over the weekend. I did the loan, signed all papers and left the dealer with a car. On Monday when i got a call from the WF Dealer they told me that they "know" and "assume" that my daughter is going to drive the car and that they can not do the loan anymore. No where does it state that, no where does any other name appear, but yet they refused the loan. I have asked and spoken to Telli who insisted that she knew my car was going to be driven by someone else. I have explained that I BOUGHT THE CAR, I WILL MAKE THE PAYMENTS AND I'M SOLELY RESPONSIBLE. I have no received any formal letter or calls other than the dealership itself telling me that they will give me another loan with an increase of 5% interest, higher payment and no other explanation what so ever.

I was looking to refinance my Home, I have banked at Wells Fargo for about 30 years. I inquired at a couple different banking institutions, Wells Fargo insisted on getting the Appraisal Fee up front, Well we went with another Bank that offered a much lower rate, called Wells Fargo and informed them that I would not be going with a different bank, The loan officer Brian was rude and said it would take 4 weeks to reverse the charge for the appraisal fee and this was standard. I have called my local branch, the loan officer Brian (called and email several times), called and left numerous messages with his boss ( Dillon Long) and I have yet to get a call back. This customer service is why they lost the refinance, that and 30 years and a credit rating of 805 should have rated a lot better refinance.

I am a new customer and opened 5 accounts with Wells Fargo last week. I went to make my first paycheck deposit at the ATM on a Thursday (8-4-16). Come to find out they have placed a hold on my paycheck until (8-15-16) That is almost two weeks with no income. They did however put a small portion in my account which wont even cover my daycare bill. I have no money to get groceries and will be late on several of my bills including my truck payment. I value my credit and praise myself for always paying my bills on time or even early and now I am going to be late on several. I am not happy about the customer care or service due to no body would help me in trying to remove the hold and all they could tell me was that since it was a new account that is why there was a hold on the check. Now I should add my husband has made four deposits since last week in his account and all of his checks have cleared the bank either the same day or the following with no problem. We opened our account on the same day and time. That I find funny since it is stated that the hold is because it is a new account. Way to go Wells Fargo that is how you show your new customers your awesome customer care and welcome them to your company by not giving them their money. Looks like you will be losing me as a customer cause I am not staying with someone who holds my money on the first deposit. I hope that other people reading this thinks about it to and closes their accounts as well. Very poor customer service and would not recommend to anyone.

My wallet was stolen and therefore need to replace cards for my 2 accounts. Due to the wallet being stolen I also do not have an official drivers license. I went to my local branch I have been doing business with for 13 years and was told due to not having the state issued drivers license they would not issue an insta debit card but they would allow me to get $100.00 cash out of the account. I would have to wait the 5 to 7 business days to receive a card in the mail. I'm sure everyone knows it takes a good 2 full weeks or more to receive the replacement and the one time $100.00 withdrawal they gave me won't last that long. I proceed to go back to the branch the next day to try and encourage them to give me the insta card for I happen to have a photo copy of my valid drivers license. It is a very clear photo copy yet they would not accept that except that either. The branch personal banker, Andrew Batiz had a superior attitude towards me the minute I sat down at his desk. I showed him my perfectly clear photo copy of my state ID and he refused it which I know is the direction his superiors say to take. I requested to speak to the branch manager and ended up with the assistant manager Dina Marrowquin. She just restated the same thing he did. I brought to their attention the bank has set precedence by giving me an insta card once before when this happened. She still refused and stated to me "You don't know how much fraud we see everyday" Now I feel as if I am being accused of trying to commit fraud. Very disappointed with the branch customer service I proceed to call the customer service phone number. I explain the situation and was elevated to the top level of customer care and there at least I received some help. They are expediting the shipping of my new card I will have it in 2 days instead of 2 weeks. I am very please with the customer care service I received by Dee. However, the South Pasadena CA. branch located at 1000 Fair Oaks is the absolute worst for customer care, I have been in retail customer service myself and have a very clear understanding what is expected to help customers feel valued. Wells Fargo makes customers needing help feel like criminals. I will be removing all my accounts from this establishment unless I receive an apology from the Assistant branch manager.

In May 2016 we closed escrow with Wells Fargo Bank, escrow #[protected]
and were due a $125.00 refund from overcharge on Appraisal. The Loan
officer sent me an e-mail stating the refund would be sent and as of this
date we have not received the money, they also never return my call about
what followup is being taken to get us the money. They sympathize with
us about the delay but do not followup to let us know when we can expect
the money to arrive. The Manager I have left messages with and has never
called us back is Steve Franklin at [protected] (I.D. #459624) and the woman I have spoke to that keeps saying she doesn't understand the delay is Shelly McWilliams at [protected] x7544, Wells Fargo Bank in
Calf. We just want our refund and move forward.
Regards, Sandra and Bruce Ebelherr
8350 Vineyard Dr, Paso Robles, Ca 93446
[protected]

I paid my credit card payment with bill pay at wells fargo to merric bank for 50.00 and Josh Oneail at Wells Fargo bragged about making me struggle and I want be paid 200.00 cash in sevice charge for interest and actual pay out and time of thought and struggle. I heard about them laughing about stelling and trying to dive me insane because of my race and my ex marital statious.Rumore has it there draining because of a arine queen and I cant afford a queen this year, Im disabled and I am struggling and I need mercy this very time.
Thank You for filling for me
Connie Lee Woods
Phone number [protected]

To whom it may concern,

On June 30, 2016, I had one of the worst customer service experiences today at a Wells Fargo location in Austin, TX. The address of this particular bank is 2028 E Ben White Blvd.

I arrived at the bank around 11:05 or 11:10 (if memory serves me correctly). I added my name to the list of people requesting to see a personal banker before making a withdrawal up at the front with a teller. The teller was extremely helpful and efficient. When she asked if she could assist me with anything else, I told her I needed to speak with someone about my savings account. She asked if I had put my name on the list, to which I responded with a yes, and she told me someone would be with me shortly.

There were only 1 or 2 names before mine on the list. The lobby was under construction, so I milled about for a few minutes. Then, I waited in the doorway between the bank and the building's lobby for a few minutes as well. There were 2 parties waiting out in the chairs of the lobby of the building. When they were called back, I went and sat in the vacant chairs. I kept an eye on the 2 personal bankers at their desks to ensure I didn't miss my name being called.

The lady who seemed to be the manager was greeting people as they walked in, about 3 feet away from where I was sitting. I made eye contact with her multiple times. Time passed. After about 20 minutes, I began to get impatient. I got up, went into the bank's lobby and made a point to check the list to see if my name had mistakenly been crossed off. The manager was right behind me as I did this.

There was a female personal banker who appeared to have no client in her office and was making small talk with the manager as I was sitting a few feet away, clearly looking for someone to help me. More time passed. A man came in and the manager quickly went over and asked if all his needs had been met. And continued to ignore me. More time passed. Finally, the male banker had finished up with the couple he was working with, and I was sure he would go to the list, call my name, and it would finally be my turn.

He got up, milled around the lobby, talked to the manager, and went back to his desk. The list was never looked at. I was never acknowledged or asked if I needed assistance. My name was never called.

A man entered the bank and wrote his name on the list. The male banker quickly jumped up, went over to him, and told him to come back to his desk so he could assist him. After I had been waiting for nearly forty minutes at this point, I was fed up and refused to wait any longer, be blatantly ignored by the manager, and come second to customers who had just arrived. I got up, scratched my name off the list (which apparently none of the bankers know how to use) and told the manager I could not wait any longer. She proceeded to tell me that she "didn't see me over there", which is hard to believe since we made eye contact many times, and she seemed to have no problem "seeing" customers leave and enter just a few feet from where I was sitting for almost an hour.

I've been with Wells Fargo for almost 7 years and I am normally very satisfied with their customer service. However, I felt incredibly disrespected by and irritated with my experience today. I highly doubt I will ever be returning to that branch again, as I can't afford to waste my time while management chooses to ignore waiting customers.

I know there is nothing you can really do about an upset customer. However, as someone who used to work in customer service, I would never want my customers to feel the way I do right now. I hope that branch and its manager learn how to treat all customers equally and ensure that no one has to wait for forty minutes without being helped (or at the least: acknowledged).

On June 27th I went online to my auto loan information through Wells Fargo Dealers services and paid my loan monthly payment. My banking information usually pops up automatically.

For some reason the payment went to someone else's banking account.
I know this because I looked on the website and saw that my payment is still due along with a reversal fee of $25.00.

I have looked at my bank account information and do not see a stop payment or insufficient funds fee from my bank.

The CSA at Wells Fargo said she could not see what bank reversed the charges and I would need to provide proof that it did not come from my bank. She also went as far as to tell me that I refused the charges at my bank. I have always paid my bill on time from the same account.
I have often heard people say what horrible service they experience from Wells Fargo. Now I can concur because the lack of resolution to my issue is terrible.
Good customer service would have been to reverse the fee due to bank error and HIPPA violation.

My house was sold on March 14, 2016, the prospective buyer filed for a mortgage with Wells Fargo Bank (Seaford Delaware) shortly thereafter.
Papers were filed, settlement date set for May 11, 2016. Two days before this scheduled settlement we were contacted by my real estate broker that they wanted to come out and appraise the property for the week after settlement should have taken place. Obviously this office is not very well organized. Settlement was rescheduled for May 27th. Again Wells Fargo wanted to schedule an appraisal of the property, mind you the first appraisal had already been done. As the appraiser was at my home (2nd appraisal) she was called and told to cancel the appraisal, the appraiser and myself were stunned to say the least. No appraisal completed this time but the mortgage lender at Wells Fargo decided that the client needed to change from FHA financing to conventional. Again settlement was rescheduled for June 6th. It had now been 3 months since the initial loan application had been submitted. Still no settlement. I as the seller have now acquired numerous expenses for furniture storage, repairs, and inspections required for the mortgage to be processed. Finally in complete exasperation the buyers were forced to change lenders and re-apply with another lending institution. Again I wait still with no firm settlement date.
I now have lost the option to purchase my new home and have been forced to forfeit the earnest money ($1000.) that was submitted with the contract. All of this because of an inept mortgage broker at the Well Fargo Bank.
I find this to be extremely bad business practice and now wish to lodge a formal complaint regarding this company. I am sure that I and the mortgage applicant are not the first persons to be treated this way by this company.

Went into the branch to make a deposit for a locally own business and Bridgette the agent who was assisting me thought it was funny to start off a conversation by asking if I worked for a Bikers club since the name of the company sounds funny and ethnic. In no way I found that to be humorous . I just looked at her in shocked as she laughed in my face . I was appalled by her comment because first of all, the company is own by a minority and second I work for the company so I felt that the agent was being highly condenseding by bluntly speaking her thought when not asked.

am writing this, because of all the complaints and situations going on with Wells Fargo bank in general. Now I understand why the employees at Wells Fargo are "Used Car Salesman". I went into a Wells Fargo near Tuckerton, NJ. I tried to cash a check and they kept on pushing me to open and account. They kept pushing and pushing. I finally said no and left with my check. I have never been bombarded like that in my life. I am literally afraid to go in there and cash a check. I thought it would be easy and then they made me sit down at a desk. I am like, I just want my money. I have another bank somewhere else that I am happy with. I do not care about the small fee you are charging me. They would not let go. Kept pushing and pushing. I recommend not going in there. From what I am told about that location is that employees are always leaving.

Hi wells fargo stole my home, no missed mortgage paymants, acount in credit of $8k emptied my escrow acount, sent 3 large checks to my home owners insurance when it was already paid ? funds never came back to me, wells fargo then closed the mortgage acount saying in forclosure, then they forced home owners insurance at 3 times the amount but already insured, miss sold pickapaymant mortgage, fradulent forclosure, and wait for it wells fargo have lied, and cheated, altered and doctored evidance and falsified documants, preadatory lending 50% property value then steals it with the help magistrate judge TED Coleman orange county court orlando florida in cahoots with wells fargo bank he should be jailed withe the ### that work at wells fargo this is going international i have made over 14 CFPB complaint casses against wells fargo supreme court also county court orders for compensation including the latest FHA insurance fraud this bank is being shadowed by the govermant into letting us think that justice is being done and i dont believe that any of these compensation are going to the consumer and how mutch ? $ wells fargo bank stole in excess of $ 275 k from me and my family this is apremeditated act to decieve by means of theft and that is a criminal offence and also perjury committed in court why have the directors of this crooked bank not been convicted if you stole $ 10 dollers from this bank you would be prosecuted in court i ask you all consumers whom has been decieved by this crooked bank lets close this bank down and hold all responsable for there actions, LEESA WHITT-POTTER senior vice president has not answered any of my complaint questions since 2013 till 2016 full compensation on about 10 county court orders to pay compensation to consumers who have deliberatly been ripped off by deception CLOSE WELLS FARGO DOWN {CROOKS} thanks for listening to my numerouse complaints about wells fargo bank mortgages LPW

On june 1, 2016, I received an insurance check to repair the flooring in my dining room/kitchen / breakfast nook after a minor water issue. The check was issued to both wells fargo and myself. After 12 or so phone calls to wells fargo and multiple conflicting answers regarding the process of funding the repair, I was finally directed to the wells fargo insurance claim department. The first representative I spoke with could barely form a proper sentence and was reading from a script, one that did not pertain to my situation. She would not answer my questions and was extremely rude. I asked to speak to a supervisor and was told one was not available. She stated my phone call would be returned in 2-3 business days. I asked her to fax the paperwork explaining the process and she stated it would take 5-7 business days (To fax?). I then asked to speak to a different representative and she said that was not possible and I would have to call back to get a different rep. I called back 3 times and received her again the first two then finally got through to an alternate rep. Though the new rep was much more professional, she proceeded to read from the same script. When I stopped her to state it did not pertain to my situation, she would pause long enough to listen to my question, and then proceed with her script. Once again, I asked to speak to a supervisor and again was told one was not available (Hmmmmm…). This time I was told I would receive a call back by the end of business that day (By now it was 9:15am on a friday). I again asked for the paperwork to be faxed and she stated she would fax it then. By the end of the day, no phone call or fax had been received.

My best interpretation of the script states that the job needs to be inspected by wells fargo at 50% completion, 90% completion and at completion. Each subsequent inspection needs to be scheduled after the sign off of the previous inspection. Each scheduled inspection needs to be scheduled 7-10 business days in advance. While this may make sense on a large job requiring a contractor and inspections, it does not in my situation. This is to simply install replacement laminate flooring and replace the baseboards; floor we initially installed with ease, but wf guidelines require a licensed contractor to install them. The flooring company has estimated the job to take 3-4 hours to complete. That would mean, at 50% completion (2 hrs into the job) an inspection would need to be scheduled. Wait 7-10 business days for the inspection and sign off. At 90% completion (Approx. An hour and a half later) schedule another inspection and wait another 7-10 business days for inspection/sign off. Then complete the project (Another 30 minutes give or take) and schedule yet another inspection/sign off. That would mean it would take 21-30 days to complete a simple, non-construction, 3-4 hour repair. They also will not release any of the funds provided by my insurance company for the claim. They will not even release the amount needed to cover the supplies to start the job.

Since I cannot get any information from wells fargo, I have spent the day interacting on many different forums/blogs trying to get information and/or suggestions from consumers who have encountered the same issues with wells fargo. The number of complaints regarding withholding insurance checks designated for homeowner repairs is astounding and the scenarios are both discouraging and infuriating.

Any information would be greatly appreciated.

I am writing this, because of all the complaints and situations going on with Wells Fargo bank in general. Now I understand why the employees at Wells Fargo are "Used Car Salesman". I went into a Wells Fargo near New Gretna, NJ. I tried to cash a check and they kept on pushing me to open and account. They kept pushing and pushing. I finally said no and left with my check. I have never been bombarded like that in my life. I am literally afraid to go in there and cash a check. I thought it would be easy and then they made me sit down at a desk. I am like, I just want my money. I have another bank somewhere else that I am happy with. I do not care about the small fee you are charging me. They would not let go. Kept pushing and pushing. I recommend not going in there. From what I am told about that location is that employees are always leaving.

Late last year, I went into a local Wells Fargo branch to speak to a "personal banker". WF holds my home mortgage, and to simplify things in the new year, I wanted to consolidate all of my accounts - business checking, personal checking, savings, and a substantial 401K. Since WF held my mortgage, I thought it would make sense to put everything there. Capital city Bank had my business account 10 years. I was satisfied with their service. My retirement was with a private firm, and I had the same adviser for over 10 years. I liked and trusted him.

The personal banker I saw that day promised me the moon if I transferred all accounts to WF. Retirement, business checking, a charge card with a small balance, and a small business loan. He said he could consolidate my debt with a 0% 15 month balance transfer, since my mortgage was already there. There were also many other offers and perks on the table, including refinancing my home.

To make a very long story short, once my 401K was transferred, all other offers were off the table. Applications and appeals were denied. I never did find out why. My "personal banker" could not or would not tell me what the problem was. I have a good credit rating, a stable work history, and have never had a late payment with my Wells Fargo mortgage. And yet, the "underwriters" didn't want me. They sure were happy with the $175, 000 401K I transferred, though.

After two months, I gave up. I am still upset, however, because I never did get an answer.

What a scam. The only reason I got the Wells Fargo credit card last year was for the insurance program for my iPhone. (https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/)
I am the Verizon Account co-owner w/ my wife and put about $450/month on the card for my Verizon bill each month. The credit card promises to provide a warranty on iPhones to cover damage. This happened to me about 6 months after I got the card when I accidentally dropped the phone: The glass cracked and it would no longer charge properly. My wife and I own this account and we have a couple kids and my elderly mother on it as well. We pay the bill. My Tel # is listed 5th, probably because I had a # change. I had Verizon explain this to the service rep via a conference call. Then I get notice my claim was denied because my phone's # was not listed 1st or 2nd. The customer has no control over where their # is listed on the bill! When I first inquired about the service, the rep told me the policy covered the Primary (which should be me) & 4 add'l lines. I broadcast this service experience to my friends on FaceBook. None of my friends could believe it. In this age of "Customer Experience Management", the industry I work in, Wells Fargo & Card Benefit Disservice rank at the bottom. I invited Wells Fargo in a customer survey to review my claim and reimburse me the $133 I paid to get my phone fixed. No one ever got back to me. I have zero use for this credit card.