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4.4 31 Reviews 1721 Complaints
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Wells Fargo Complaints 1721

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12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wells Fargo what the hell?!

Please someone help me for it has been over a month and a half that Wellsfargo had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state .

Well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about 1500.00+ that is still missing and been charged as overdraft fees yet i know this for a fact that my savings and checking acct are not directly put together for reasons and i had been on phone with a pmi banker at 1200am on wed and she is lieing to me and saying that i have debited out of my savings acct when i never have been able to and also said that i have no protection to my savings acct so what did the bank do (and this is a nother reason i am still overdrawn) said that i took out 300.some odd dollars when i never had the funds availble out of savings and took it upon themselves to take it from checking which put me overdrawn more so and said that i had not had the money in eathier acct to cover withdrawes so if i had no money why did they let me take it (witch i didnt) now i also have a returned check to a food store that they say they cant find and said are you sure that i did it with that acct. when what the hell come on now that i have no where to turn cause i have been living in az for 6+ years but opened my acct originally in calif and no one at all will help me dont get me wrong they have reversed a lot of it but not nearly what i lost due to them holding cash that was dep. and a check and still charging me but the min i get a little bit of help they say they can only reverse so much cause it sets off a flag and they have to report it as to why they did the reversal EVEN THOUGH THEY ADMIT THEY ARE WRONG SOME ONE HELP ME CAUSE I CANT EVEN FEED MY BOY.

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E
E
$elizabeth68
US
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Nov 03, 2024 5:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am having a hard time getting any info and funds as a beneficiary to a log standing account holder. This is hetting maddening ! You told me to contact Epiq and then they refer me back to you . All my papers are in order at tbe estate center.

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lorrie olson
US
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May 20, 2024 8:17 am EDT

I was looking for a deposit I made in 2021 on a closed account. Sylvia Sanchez of your Losee office North Las Vegas NV was able to retrieve the deposit information without having me go into the branch.

What super service.

L
L
lorrie olson
US
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May 14, 2024 2:22 pm EDT

Excellent service.

K
K
Keith Logistics LLC
Elton, US
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Apr 01, 2024 11:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a victim of ID theft I notified wells fargo of the problem so they could secure the account they failed to do so and now my account was closed with a negative balance and the funds that were there are now gone and I am having trouble recovering those funds.

Z
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Zackery and Lyndsey Dunn
US
Send a message
Sep 30, 2023 12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Atm is down yet again in two weeks...Last time it almost took them two weeks to fix.

Call the number at the branch is a joke!

i called 24 x's and guess what ... Nobody hears the phone and doesnt answer

V
V
Vincent Vasquez
US
Send a message
Aug 27, 2023 10:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a customer of Wells Fargo for several years August 12,2023 my wallet was stolen I requested a replacement ATM/debit card your branch office located at 4701 Peoria street Denver,COLO 80239 denial/refusal to log in new pin number please investigate.thank you.Date of action August 21,2023 time 9:15 am.

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Tony singh
US
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Jul 11, 2023 4:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir I am completely debilitated and on dialysis since the past one year.please make sure all my cards are running and the accounts are kept perfect.

A
A
arlenesab42
US
Send a message
May 28, 2023 8:53 pm EDT

I only applied for credit cause i have a preapproval . I was turned down . my complaint is why send me pre approvals to get turned down. only to bring my credit score down

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myother
peachtree city, US
Send a message
Jun 09, 2023 11:06 am EDT

Ya. I've received those also. It seems that they really mean you are pre-approved to apply for the CC. Funny games marketing plays.

B
B
bonniesac
Tamarac, US
Send a message
Feb 28, 2023 6:29 am EST

I went to access box fo first time in several years. My keys would not work. What changed? these are my only keys.

B
B
Barbara Samardich
Reno, US
Send a message
Feb 18, 2023 2:34 pm EST

I would like to strongly state my view against digital currency. I see this as a step closer to complete government control and abuse of our Constitutional protections. Digital currency = One world government = communism.

Barbara Samardich

Reno, Nevada

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About Wells Fargo

Screenshot Wells Fargo
Wells Fargo is a renowned American multinational financial services company that has been providing banking, investment, and mortgage services for over 160 years. With its headquarters in San Francisco, California, Wells Fargo has a strong presence in the United States and serves millions of customers across the globe.

The company has a rich history that dates back to 1852 when it was founded by Henry Wells and William Fargo. Since then, Wells Fargo has grown to become one of the largest and most respected financial institutions in the world. It has a strong reputation for providing reliable and trustworthy financial services to its customers.

Wells Fargo offers a wide range of financial products and services, including personal banking, small business banking, commercial banking, wealth management, and investment services. The company's personal banking services include checking and savings accounts, credit cards, loans, and mortgages. Its small business banking services include business checking and savings accounts, credit cards, loans, and merchant services.

Wells Fargo's commercial banking services cater to the needs of large corporations, middle-market businesses, and small businesses. The company offers a range of services, including treasury management, international banking, and commercial lending. Its wealth management services include investment management, trust services, and private banking.

Wells Fargo is committed to providing its customers with exceptional service and support. The company has a team of experienced and knowledgeable professionals who are dedicated to helping customers achieve their financial goals. It also offers a range of online and mobile banking services that make it easy for customers to manage their finances from anywhere, at any time.

In addition to its financial services, Wells Fargo is also committed to giving back to the community. The company has a strong corporate social responsibility program that focuses on supporting education, community development, and environmental sustainability.

Overall, Wells Fargo is a trusted and reliable financial institution that has a long history of providing exceptional financial services to its customers. With its commitment to customer service, innovation, and community involvement, Wells Fargo is well-positioned to continue to be a leader in the financial services industry for many years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Wells Fargo. Make it specific and clear, such as "Unauthorized Wells Fargo Account Charges" or "Wells Fargo Mortgage Application Delay".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The type of service or product you were using from Wells Fargo.
  • Specific issues with account access, transaction problems, customer service interactions, or any other grievances.
  • Chronological order of events, including dates and times, if possible.
  • Any communication with Wells Fargo representatives, including phone calls, emails, or in-person visits.
  • How the issue has personally affected you, such as financial loss or stress.
  • Steps you have taken to resolve the issue and Wells Fargo's response or lack thereof.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, receipts, or statements. Be cautious not to include sensitive personal information like social security numbers or full account numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what resolution you are seeking from Wells Fargo, whether it's a refund, apology, or another form of rectification.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is reasonable and clearly stated.

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Overview of Wells Fargo complaint handling

Wells Fargo reviews first appeared on Complaints Board on Aug 18, 2006. The latest review Business checking account was posted on Nov 18, 2024. The latest complaint Refi of home mortgage. was resolved on Jan 23, 2021. Wells Fargo has an average consumer rating of 2 stars from 7547 reviews. Wells Fargo has resolved 624 complaints.
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  1. Wells Fargo Contacts

  2. Wells Fargo phone numbers
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    Wells Fargo Online
    More phone numbers
  3. Wells Fargo emails
  4. Wells Fargo address
    420 Montgomery Street, San Francisco, North Carolina, 94104, United States
  5. Wells Fargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Wells Fargo contacts
Wells Fargo Category
Wells Fargo is ranked 3 among 414 companies in the Banks category

Most discussed Wells Fargo complaints

what the hell?!
4
(opinions to this review)

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