CB Banks Wells Fargo Unauthorized transactions, unauthorized, accounts, failure to cooperate with law enforcement

Wells Fargo review: Unauthorized transactions, unauthorized, accounts, failure to cooperate with law enforcement 1

MasekLB of Roberts, US

Nov 14, 2023 8:36 pm EST

Verified customer

Review updated: Nov 27, 2023

Featured review

Wells Fargo opened unauthorized accounts, unauthorized transactions after I reported fraud. Wells Fargo refused to cooperate with law enforcement even after they were served a warrant. Wells Fargo mailed my personal and banking information to someone in a different state and denies doing so. A person was arrested at the address I reported as fraud on my accounts, holding the personal and banking information Wells Fargo denies sending to them. Wells Fargo has cost me an unrepairable identity theft. Wells Fargo claims they paid me back the money that was taken out of my accounts but they actually gave it to the person who opened new accounts. Wells Fargo has made my life a living nightmare, my once credit of 980 is now thready at 450. Due to my identity theft caused by them everything I own has been stolen. I have hundreds of credit cards, loans, cars, rental units, and i don't even know all of it. Police reports were filed they refused to cooperate with law enforcement. Had they done that the person who was arrested at the address my accounts kept changing too. He would have been arrested a year or more before he was. Wells Fargo will not take any responsibility even after they received 3 letters from the OCC telling them my case is factual.

Claimed loss: 180000 plus 4 yrs of this mess to get someone to help the lower class . I can provide all documents to support my allegations.

Desired outcome: 4 mil dollars for the 4 yrs of hell and no end. plus the 180000 they stole from me

Helpful? 7 0

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Regina42758

1 complaint

1 comments

Regina42758 of US

Nov 27, 2023 10:52 pm EST

Verified customer

I was home on my phone at 3:07pm EST On November 11, 2023 Veteran's Day. When I had received an email from Wells Fargo thanking me for updating my phone number & opening a new checking account. Then a Zell recipient BRENDA ENRIQUE & her phone number was added. She is on facebook & is a Senior Cybersecurity Analyst. Next they transferred balances from my business account credit card & my personal account to the new checking acct. Finally when I called Wells Fargo to tell them what just happened. They had to remove me from the Mobile app to stop any further FRAUD. While I was on the phone with Wells Fargo. I got another email confirming the E BILL person they were sending a $1000 to on 11/13 was a Sheldon Ableson in Ny. A DEAD MAN that died in 2019. I verified & skipped traced both of these people. Yet today Wells Fargo sends me a letter stating this was not FRAUD. Case closed!

Tonight I called to get back on mobile app to check my cc Balances & pay them. But I was HUNG UP ON by the FRAUD dept after being on hold for 1.5hrs. So, I is am going to now file a complaint with the Better Business Bureau & the FTC… I AM SO GLAD I CLOSED MY CHECKING ACCOUNT 6mths ago. I want NOTHING TO DO with this CORRUPT BANK

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Wells Fargo phone numbers

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Wells Fargo emails

wfscustomerservice@wellsfargo.com

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Wells Fargo address

420 Montgomery Street, San Francisco, North Carolina, 94104, United States

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Oct 28, 2024