Wells Fargo
Reviews and Complaints

I had to go through their "Collections" department to deposit a money order in euros from a Bank in Italy it took 6 weeks to process and they charged me 100 in fees. Now my friend wires me the money and Gee they only charge me 25 in fees but B of A is worse.
Other banks have gone under we are stuck here.

I happened to "google" Wells Fargo cheating customers and was referred to this site. After reading the comments by others, I am convinced not to do business with Wells Fargo.
Over the past few years, my father sends a check for Christmas and B day. This thoughtful gesture had no major issues, since it was a US bank account, with US currency...in a well reputable Canadian Bank. In January of this year (2008), both US currency checks from both family members were returned to me by Wells Fargo with a brief message that I could no longer use the deposit ATM at the bank, I had to actually see a teller. Which of course, they never know what to do and have to get someone else, everyone in the bank looks at me like I am some criminal...which is why I started going to the ATM onsite with Wells in the first place. So after some teenager verified I wasn't pulling some Nigerian scam, deposited the checks into my account..case closed. Now this past week, I went into a Wells Fargo bank to deposit a $100 check from the National..same US account. They do it (it took 3-4 times to train the same branch) and tell me that I should NOT have been charged the $1.50 fee as before since there was no currency exchange. On May 28th, the amount showing was deposited, on May 30th, they withdrew the money back out, and stated on my account as "Fgn Check Adj.", so I guess dear ol'Dad sending $100 has now cost me $101.50 in total. I made calls, the first guy named Glen, hung up. The second person was unable to do anything and they took the fee but never gave me the "foreign" US cash from Canada. By the way, there was no issue of insufficient funds for Wells to try and pull that scam. So, we have to wait until Monday for my father to go to his bank and see whether he even got his cash back from Wells Fargo...hopefully those idiots sent it back in US currency!
At what point does the Federal Government get off their rear end and start placing some laws and control over banks such as Wells Fargo who are becoming more of an immediate threat to our daily lives.

STAY AWAY FROM WACHOVIA! They will gouge and cheat you and abuse their banking power!
I opened my first account in 1980!
They have treated me like filth!

STAY AWAY FROM THESE CHEATING, LYING, PEOPLE!

Visit our site and see join the hundreds of stories that are like yours. There is power in numbers and we are growing with complaints! www.wachovialied.com

Hey, If you want to complain about Wachovia Bank ?
forget about there banking practices and check in to whos' building there banks and doing there fixture installs.

They are built and, Bank fixtures (Teller Lines, Ect) are intalled by some llegal iImmigrants . Wait untill Bill Oreilly gets this news

Copter Davis

Don't ever use this bank if any one is looking for one go to a credit union or use cash! They suck so bad!

I also have had similar problems with wells fargo, they are a very proud to be a "NO CUSTOMER SERVICE PROVIDER" and I believe that they take great pride in this label, they work so hard at improving it every day and have made great strides at being the best in the industry. I am now for the third time involved in the Wells Fargo Un- Merry- Go round of no call backs, no fax backs and empty promises of : I am truly sorry for your problem, I know how you must feel, just give me a few moments to talk to my supervisor and I will... DO NOTHING! MY ADVISE TO ALL THAT WILL LISTEN: GO AND FIND A LOCAL BANK IN YOUR AREA, HOPEFULLY THERE IS ONE JUST STARTING UP SOMEWHERE CLOSE, AND OPEN AN ACCOUNT OR ACCOUNTS AND YOU WILL BE ABLE TO DEAL WITH A REAL PERSON WHO REALLY CARES BECAUSE HIS LIVELYHOOD DEPENDS ON MAKING THAT SMALL BANK GROW! I HAVE ALREADY DONE THIS AFTER 21 YEARS OF NO CUSTOMER SERVICE AND IT IS AT THE VERY LEAST BEEN SUCH A GREAT BENEFIT TO MY OVERALL HEALTH, ESPECIALLY MY HEART AND MENTAL WELL BEING. TELL OPERATORS LIKE WELLS FARGO TO KISS YOUR BUSINESS GOOD- BYE- YOU WILL NEVER REGRET IT.

My payment was due on the 7th of July, which was wierd because it has always been due on the 12th before. I did not recieve my bill until the 15th so I just repeated Junes payment of $100 on the 1st because I was always paying $10-12 extra and figured my minumum was still $84 and $100 would easily cover that and keep me out of the realm of high bank fees. Not only did the Wells Fargo change my due date to trick me into paying late, (which didn't work) but they had changed my minimum to $101, leaving my payment short $1. They understood the mistake and that the bill was hung-up in the mail and came late but I still lost $39 because the payment was short $1, it makes the payment LATE. They probably get odd stories from disgruntled customers all day but my payment of $100 should have made some impact in the believeability department. Is it any wonder I don't want to see ANY bank bailed out for making bad decisions?...most of their bad decisions screw the consumer. What a bunch of dis-honest hacks.

I had an issue with Wellsfargo Auto Finance where I went and paid my bill for my mountaineer. In cash230.00 had paid on the 15th of November. I just received a bill in the mail that was generated on the 19th of November and showed a $0.00 amount due for Dec. SO I happily didn't make a payment because Wellsfargo sent me an INVALID INCORRECT statement! I got about one hundred freaking harassment calls to me, but when I tried to call them I was either put on hold for 30 Minutes or hung up on!

Well, needless to say, the reason that my bill was incorrect was an error of Wellsfargo. One of the tellers that I had handed my payment to posted it twice, so when the bank figured this out, they had already sent me a statement saying that I didn't need to make a payment, but here is the part that makes me sooo MAD!

I got a hold of a real nice young woman, who, was attempting to fix the problem that she admitted the BANK made, not the customer. I was then put on hold for 15 minutes and then the phone started ringing and the line went silent... the call was lost. I then called customer service again only to be transferred to a man who was arrogant, rude and must have thought that I was an idiot. This WELLSFARGO representative didn't even give me two seconds to dispute my problem before he rudely demanded my bank account number because I was "past due" on a bill that I had right in my hand stating that I didn't owe anything. I asked him why he needed my bank account when I was disputing a billing error. He rudely said "YOU NEED TO LISTEN TO ME,I AM TRYING TO HELP YOU! GIVE ME YOUR BANK ACCOUNT NUMBER." I was soo angry by then I requested to speak to a superior. The man said "ok just one moment." This representative didn't even bother to put me on hold while he told his co-worker my problem out loud where he said "she is just angry about her account, here talk to her." He must have handed it over to his neighbor thinking that a woman would make me submissive to his rudeness.

This woman continued to give me the go around about how this error was my fault and then continued to talk to me like I was an idiot. She said to me " you CANNOT tell me that you didn't know that your statement was an error. Wouldn't you think to call if your statement was like that? YOU KNOW that statement wasn't right so YOU should just know to pay it." My response was that regardless of what she thinks, Wellsfargo sent incorrect info and that Wellsfargo is a financial institution and I shouldn't have to question it. She then snidely stated "well, a manager will tell you the same thing." UMM wait a minute didn't I directly request the man for a SUPERRIOR? Yea I thought so... I asked this woman if she was IN FACT a SUPERVISOR she said "um, NO". I then begun to raise my voice and yelled "I BLAINTLY REQUESTED A SUPERVISOR, WHY AM I BEING PUSHED AROUND, I WANT YOUR SUPERIOR NOW!"

After waiting again for 15 minutes I got a woman who claimed to be a supervisor by the name of CAROL in the collection/finance department (who knows if she was REALLY a supervisor) she then told me that they made a double post of the payment that I made in cash and then reversed it on the twentieth. WELLSFARGO SCREW UP NOT MINE but continued to blame it on me. I got no where.. NOW I OWE LATE FEES!

Just todaY 12/15/07 I got a call from the collections department demanding payment over the phone, with a ten dollar fee..hum kinda funny charging fees to punch some buttons in to a computer, so hard and time consuming that it requires a fee! I refused the phone payment and said that I was visiting the local bank to file a formal complaint with Wellsfargo Auto Finance and that I was submitting a complaint to BBB. That was when I was told that I had a "code 48,41" On my account which the lady told me was Insufficient FUNDS... ON WHAT? A CASH PAYMENT THAT I MADE IN PERSON? IMPOSSIBLE IF I DIDN"T WRITE A CHECK! So warning to any one who disputes a bill... Wellsfargo will deny any mistakes they make on your bill... Customers and consumers are not alway or ever right, these big FDIC insured BANKS are..they chew you up and eat your money... You will never win a dispute against a FDIC bank... END OF STORY!

This mother fu¢^ing company is the REASON the Do Not Call list was invented!

Yet filing a report there does ABSOLUTELY NOTHING. I must have filed around 50 or 60 now for this company, each and every time they call I report it, and the calls still just keep coming.

I installed a caller ID zapper on my computer just for this friggin company and it has been hangin up automatically on them after 1 ring for almost 2 solid months now, and they STILL don't take the hint! Look, here is just a sample of what I have to put up with (this is as big as I could make the screen for the screenshot. It is the log of calls from the program I mention):

http://img98.imageshack.us/img98/9579/0010du4.jpg

No one on this household has any business with this Wells Fargo Company. I'm seriously considering hiring a lawyer. There has to be some way of suing this place for harassment.

I had to call them to find out when and where to even make my first payment. It was due the next day and I sent it immediately. It will be paid off next week, as I will NOT deal with their rude employees calling me all the time. There is nothing their calls can do to make the check arrive any sooner. They have even called my employer without my knowledge or permission. Never again will I ever do any kind of business withWells Fargo and I wil surely tell everyone I can about this experience and these sites that list the complaints about this company.

I can not stand these critters at wells fargo. I admit I have been late on car payment, but never over 2 weeks. I called Wells Fargo and told them that I would be late, and the day after it was due, I received a call from collections. I explained that my payment was due yesterday, but would be paid in two weeks, 9 calls later and telling my story 9 times more, and it continues between 7-11 times per day for the last 12 days. [protected]. I am seeking legal advise to stop the harassment. I am up to 89 calls now!

They did the same to us in (3) Months lies and destroyed our credit, And they lie professionally, try to get them to help you can forget it, all should form a class action LAW SUIT

Wells Fargo be careful on the way up on the latter because you will meet us all when you fall off the latter

Yes the great AMERICAN Government states what Banks do not want you to know about home modifications.

I started with them having my FULL MTG PAYMENTS paid 2 mnths in advance before I lost my job & became DISABLED

We bought a homerowner's policy from Balboa in Bay St. Louis Ms. We bought the policy because an excursion if your house explodes due to wind you are covered. Katrina took our house it was proven to be wind..our wind & hail paid in full. Balboa sent some one out who never contacted us and we recived a letter stating our house showed edvence flood . Well our house wasn't there I don't know where the were but it wasn't where my house use to be. We call, sent letters they never returned a call. We seen we were getting no where we hired an attorney. In 2008, it was placed in front a judge and we had a case and before the settlement conference they have appealed. I'm glad we had oyher means or we would be homeless.

Wells Fargo has not addressed my specific complaint to the September 21, 2017 Hurricane Irma relief email they sent to me (I have original Email). They keep going to a July 2017 disaster help that I DID NOT USE. There was NO hurricane inn St. Johns County Florida (St Augustine) in July 2017. They are also stating that they tried to contact me with an out dated phone number. I have had the same phone number since 2013 and included this number in emails sent (I have original emails with phone number included). On October 2017 I received email from Kylie Jones saying they were my new loan officer, I responded with email and NEVER was contacted by her. Wells Fargo states they tried to contact me on Oct 24, 31 and Nov 3 and 9, again I have had the same phone number since 2013. I was not contacted via email or message left on my phone. On January 24 2018 there was no such trial payments discussed with me. The information sent to me in July 2017 is null and void due to the fact there was NO HURRICANE IN JULY OF 2017 in St Augustine Fl. I did not use the disaster assistance until Sept 2017 for hurricane Irma that hit in Aug/Sept of 2017. I was contacted in Feb 2018 by Alisha Pierce and or Ashley Green telling me I was in foreclosure because I didn't pay November 2017 payment and that my option was try for loan modification or short sale. I applied for loan modification and was approved. I had WF do an automatic withdraw for the three months of payments. Shortly after talking with Alisha I received a large package of paper work that I did not understand. So I tried calling Alisha Pierce to ask several questions. I called May 1, 8, 11, 16, 22, 25 and the 27th. Without getting a return call to my knowledge. There were NO messages left on my phone. If she made these calls there was no massage left for me to return her call. In reference to the June 5, 12, and 18th calls, still no message left and the paperwork was due back by June 1, 2018. Sometime in June 2018 I heard fro Sam Morgan, the newest loan officer assigned to me, this now makes the 5th one in less than a year. He informs me that the modification has been tossed out and all I can do is sign house over for short sale. I tried the loan modification again thinking that I had just been approved, he told me a few weeks later i was NOT approved. During this June/July 2018 time frame my June 2018 payment was sent back to me. When I ask Sam why, he told me it wasn't the full 3 months in 2017 that I missed and all payments I tried to make would be sent back to me and for me to stop making that payments. And I listened to him. I kept trying to give WF five thousand dollars to get caught up and Sam Morgan told me it wasn't enough. Now I don't know why because I only missed three payments of 746.00. I paid Jan, Feb, March, April, May and June. So I don't understand that either. I do not believe that this should be closed. None of what Wells Fargo did to me was correct. I have had to sell my house to try and get out from under the stress from this. My loan amount was 115, 646.42. I sold my house for 142, 000.00. Wells Fargo added so much crap to the final payment that I ended up paying them over 134, 000.00 and got NOTHING absolutely NOTHING for the sale of my house. I'm not done with this.

I like your comments...but, I don't want to loose my home. However, after seeing all these complaints, I'm not alone that's for sure.

My question is...What in the world is Wells Fargo doing with all these properties they're stealing?

I have one right next door that is a WF property and it's been sitting empty for 2 1/2years.
Now that's good for the neighborhood!

Shame on them...I'm not giving up

see complaint about wells fargo listed by allen hall
the big problem is this-the banks have laws to protect them regardless if thier wrong.
you can fight them all you want and you will go broke and they will win-end of story
i made my mortgage payments, the bank lost in court and i still lost the house-the big problem being that the forclosure att took his sweet ### time to resolve anything which he didn't.screw the bank. if the banks keep going at this rate they will be all out of business.
the gov can only bail them out so many times. people need to learn to manage thier money better. forget the credit card companys. 90 percent of people with credit card debt have nothing to show for it. pretty sad. the only reason people go to banks is because they have
no money. to buy what? a car thats worth squat when you drive it off the lot. pay all kinds of taxes on it and its still worth squat. as far as houses go- well the bank took mine- good for them. its not in the greatest town to begin with-welfare up the butt-crimnals that have more rights than good people. lets face it the house is only worth so much. let them
sell it. there out of control but the gov allows it- credit cards 50 percent-gas 4 dollars a gallon. and this is the american dream? being a slave to debt to buy ### at
walmart or home depot or some other china outlet and thier all outlets for china.banks
love this stuff because the banks as well as the gov know most people are stupid with thier
money. wealth is created by saving every week . forget the investments, the stocks, the financial advisors. think im wrong ask people who had money in bernard madoff-now
thier peniless. its all a crock. and you think the gov is going to do anything about this?

good luck with that one

wells fargo stole my car when I fell 1 1/2 payments behind. I paid 900.00 a month 4 two years . I called them to try and work things out, maybe they could defer a payment for me or extend the loan to drop the payment for me. I had a cut in pay and 900.00 a month was very hard to pay for my car. A service rep said they didnt do that. Wells fargo called me day and night, several times a day.
They ruined my credit and now I drive a car I paid 800.00 for from a friend. thank God for friends or I'd be taking the bus. Can anyone give me any legal advice? jdolighthouse@yahoo.com

I can't believe after 18 months of paying my car loan they decide to jack my interest up over 4%. I know by making my payments on time that my credit has gone up. They started me at 16.8 and now all of a sudden because they going broke they make it 20.45% Is that even legal? This company was forced on me along with the insurance when I first bought the car. I didn't even want the car and tried to take it back the same day.

With in the first year of making my payments Wells Fargo lost 2 of my payments. They wanted to say I never sent. There is nothing like that 8:00 phone call from an angry Wells Fargo employee saying they have yet to receive a payment. Boy I love being awakened early on my day off for someone angry to tell me that I didn't pay a bill when I did. I love even more when I'm telling them that they need to stop calling me until they find my money. You want to know what I love the most? When they call me a liar and tell me I have until this date to send in my payment and to not get "jazzy" with them because all it takes is a click to send my account to collections. I said that's cute and all it takes is one call to get your boss on the line. By the way I"m waiting.

Yes I had proof and I told them if they did not find my money for the payments that I would not be sending any more payments until they did and that they would not be taking my car. I work too hard to pay my bills to be treated like I am just another number.

One of the lost payments I actually had paid by money order and tracked it and new the date that it was cashed. Yes the calls still came. I told them I spoke with a manager and that they were going to be investigating. My co signer for some reason still gets my mail and it is still in his name when it should be in mine. I already told them to stop calling him and asked them to make the changes to the account. If they can't even correct a name and address with phone number, what makes me think they even have the brains to handle my money.

If they are going broke or in debt, how bout they get rid of some of the rude customer service people? Seeing how I have talked to 7 in the past 18 months and 5 were just plain rude I really thank it would be a start to saving money. You want to know something even more helpful un merge with wachovia cause your giving them a bad name. Every morning I see them do to a work account and they ask me a couple times to get an account with them. I have to say no thanks I heard you guys merged with Wells Fargo and I have enough issues out of them losing my car notes.

I know my story is by far not the worse one but it really pisses me off to see how they treat people. I will tell everyone not to go to them just like I tell every one not to go to SOUTHERN MOTORS HONDA! DO NOT GO TO WELLS FARGO! THEY RUIN LIVES.

They are doing the same thing to us. They got all their bailout money and then turn around and do this. In our case they actually sent back 4 months worth of payments that were made on time and for $30 extra...along with a foreclosure notice! They are out of control.
I have been emailing the white house every day since they sent that money back, and I plan to continue to email every day until they do something about this clueless, greedy, horrible company.

Wells Fargo is a horrible company. Every department!

i have not had that many problems with wells fargo as many others have. but i do believe that their costumer service could be a lot better. i am in the military and there are not many wells fargo banks overseas so just by that alone i might want to bank with another military friendly bank.

I'm sorry you went through that. I was looking for my old mortgage company on here and dont see them, so they must have changed their name after the 1 BILLION DOLLAR FINE imposed by the usgovt.

They were known as HOUSEHOLD FINANCE CORP.
They copy paste text into new docs and put signatures on new ones. They shred all originals and microfisch everything, so a court cannot verify with accuracy. They opened a credit card attached to the house, like a line of instant credit, then put a document fee on it, at $22, and the scam is, if they never send a bill, and you never know it exists, they WILL get your house, its just a matter of when.

I sued them, and I won. Well, to be more clear, it was a stalemate, they had to reverse the loan, which to me, meant I won. They paid all legal costs. They say I have to keep my mouth shut. I say SUE ME!

I recommend anyone to research at the local courthouse of all foreclosures and find the common thread.

Also, look at laws that were challenged and won in real estate loans. I looked at every document for 2 years, everyday, and found racketeering beyond the corporte level. The govt wont stop this, they need the money it generates.

I absolutely sympathize with you! The very same thing happened to me only with COUNTRYWIDE...

I am having to work 3 jobs and do not feel good most of the time! I would not reccomend Wells Fargo or Countrywide to anyone! I have a checking acct. with Wells Fargo... Wells fargo was just fine to me until I had to declare bankruptcy.. then.. even though I did nothing wrong or did not abuse any priviliages... I no longer have my direct deposit advance option... it was taken away without even telling me!

Go to your bank and STOP all auto payments to Wells Fargo Dont let them take it from you accounts. Your bank can stop this . Dont let ANYONE do automatic pay from your bank accounts. Go to your bank and disallow it. Pay your payments by check, via the mail. dont do phone payment by check.

Here is the direct numbers for the people in charge . keep notes of time day, and what they discussed. They will try to play you, don't take it. Look at the Fair credit reporting act, to see what they can and cannot do. You will see they do alot of things hey shouldn't and legally cant. report them!

will coakley VP Collections
[protected]
e-mail. willcoakley@wellsfargo.com

Alex Alverez
direct number [protected]

e-mail alexalverez@wellsfargo.com

if this doesnt resolve your issue ( it won't, they are VP's cause they are better liars) report them to

If your complaint is with a national bank (has the word “national” in its name or the letters “N.A.” after the name), please contact:

Customer Assistance Group

Comptroller of the Currency

1301 McKinney Street, Suite 3710

Houston, TX 77010

Telephone: [protected]

E-mail: Customer.Assistance@occ.treas.gov

Internet: www.occ.treas.gov

I recently became involved with Wells Fargo Dealer Services and it has been nothing but hell since. The employees are incompetent and rude, they will say anything to degrade you. They don't try to work with you on anything and act like they are doing you a favor. They rep-remand you like a child and put your character in question with every phone conversation you have with them.Please when considering dealing with this company to keep in mind their uncivil tactics of business. Try at any cost to avoid Wells Fargo

I feel your pain. People beware, do not use Wells Fargo for your mortgage. The amt of stupidity and incompetence is unreal, I have never been treated so shoddy especially by people who are getting my money. They have been making us jump through hoops for months although we have a perfect application. I know it is age discrimination but of course I can't prove that . Wish there was a way to let the world know what a dishonest organization they are

I've twalked to more than ten employees sat Wells Fargo Home Mortwge about my loan with it. Wells Fargo has constantly to jack up my mortgage payments with hocus pocus excuses. THE PROBLEM IS TO STOP WF from admitting its mistakes, let alone making corrections. WF is also using such excuse for not cashing my monthly losn payments and entered it as [deliuent]! What a small-time losan shark!

Please contact the Better Business Bureau and the Comptroller of the Currency for National Banks. Doing this will get the banks attention and they will work more diligently to resolve your issues. This will also help others.

wells fargo cash on demand loans beware ! Isn't there anyone that can stop this company from hurting peoples credit ? I reported a loan that was taken out in my name without my concent and the use of MY SS# without my concent . I shortly after that had a brain injury ,I have all the medical reports and a police report # to prove all this is true . I called after I was recovering and they told me they would do nothing about the problem to much time had passesd . I now have a credit report with an unpaid loan on it and that there is somewhere around 1500 dolars owed . I will except any help I can get with this matter . One last note I have been on ss disabilty for around six years now. My yearly income is 7000. dollars a year .I see about 5000. of that because I have to pay medicaid 1200. a year and another 1200. is used for over the counter drugs not covered by madicaid . Hard to believe I know please help me regain my credit back .
Thank you and may god bless.

Wells Fargo has a flaws in there automatic deducted car payment program . My car's loan payment was suppose to come out of my checking accout automatically on the 15th of each month and when they failed to take the money out I had ediots calling me on a regular basis . I have since paid my car off and will never do business with this company again . I complained about this to many people to no avail .

IrvinC. Knight - West Chester, Pa.

We had a similar instance and got behind on the car payments and these people are very difficult to deal with. People can say pay your bills but when you have to choose due to financial layoffs and things a house is more important than a DAMN car.

I had pretty much the worst buying experience ever in dealing with WF... They are the worst complany I have ever dealt with. The lie to get you in the door, make you wait for hours, and then act like you should have known all the details before you got there. Also the automatically put Road Side assistance on the loan, and when I declined, I had to wait another hour for the paperwork to be printed. WILL NEVER DO BUSINESS WITH THEM AGAIN.

I agree with the other posts here 1000%...

WFB routinely bends the rules, crosses the line, lies, makes misleading statements ... need I say more?

My Mom bought a vehicle for my older brother, and he agreed to make the payments, but being the unreliable less than responsible people he and his wife are, they are never on time with the payment it seems...

WFB calls here 2, 3 or more times a day when they are late, and I record all the calls - and I inform WFB that the call is being recorded as required by law...

The same (male) individual has threatened my Mom with arrrest, and threatened to expose her to the neighbors as a dead beat...

Where can I write a cease and desist letter to stop these calls? When I've asked WFB for the address they start back peddling and say they don't know, etc...

wells fargo is the worst company in captivity. there should be some kind of watch dog group that investigates and then closes this place down . no consumer should be harrassed the way these people do, if you're one day late customer service(big joke) is calling with threats for repossesion. all consumers who have had any problems with this horrible company should get together to file a class action suite

I was avictum of Identity theft. I made every attempt to get together all the facts that it was someone else whom toke out the loan. They didn't care they put it on my credit report as nonpayment. They then added on extra fees late fees ,over the limit fees etc.. I now can't get any credit at all that I try for. I am at my wits end.

Wells Fargo lost my first three months payments and reported to the credit company's that I was past due, They finally found my payments after 3 weeks and will not take the late postings off without me sending a letter requesting it.

A vehichle was lease thru Well Fargo from 2004 thru 2008. It was trade in back in 4/08, 5 months prior to the term of the lease. I was never late on my lease payment to the bank. However, the problems stated when I informed Wells Fargo that I was trading the vehicle and leasing something else thru another bank. They were so rude and kept calling me as to why the did not receive payments. I explain to them that the vehicle was already traded and gave them the contact name of the new leasing company. The calls kept coming in all hours of the day. I decided to asked for a supervisor and she was so NASTY AND RUDE. Her response was "what do you want me to do". I explained to her that I want the calls to stop because I no longer have the vehicle because it was traded for something else and that the new leasing company owes them the balance. She hung the phone up in my ears. I dial back and complain about her, but of course they could not locate who she was. Anyway, the calls stop. I contacted my new leasing company who told me Wells Fargo as posssesion of the old vechicle. Six months later I decided to check my credit report and to my surprise, Wells Fargo as noted that the vehicle was repossessed by them. I have filed a claim thru Equifax to have this investigated and clear from my report. Because of the harrassment, rudeness and now FALSE doucmentation from WELLS FARGO BANK, I will NEVER due business with them every again. I do hope that something can be done to WELLS FARGO for filing false information and trying to ruin my credit. Also, i do hope they can employed better people to respresent their company than the nasty ones they have currently employed. I too will be contacting and filing a complaint with Wells Fargo to have this rectified. I am hoping that my present experience with Wells Fargo will be better than my past. I will comment on the outcome of this investigation.

I totally agree with you. I hate these people. Even though I'm upside down on this vehicle, I will sell it and pay the difference just to get these idiots out of my life. They've lost payments, harrassed me, and nearly caused me to loose my job over their stupidity. THEY lost the payment, not me. And then they try to make it seem like you aren't a responsible adult when they call and harrass you. I hope they go out of business. They S*CK!

I have continually called and spoke to WFFB to correct my account. The account was taken out on May, 2006 with a balance of $3, 500. The amount that they are saying today 10/24/08 is still @ $3.282.60. I have asked repeatedly for WF to review my account and send me documentation of all of the payments that I have paid. I requested that insurance payments be removed from the account over a year ago, and they would not remove the insurance even though I was not able to use it when I needed it. I have had this account over three years and it will not go away. My contract state a $10.00 late fee, they automatically increased late fees to $39.00. Other fees was added to advanced charges that I was not responsible for. I am unable to get the company to correct the problems associated with my account. I can't even get them to give me a fax number to fax the letters that I have written to them with no satisfaction. This account should have been paid up by the payments that I have made, however the balance is showing like I have not paid any payments on the account. I can not get any response from the company to give me an reasonably payoff amount.

Sincerely,

Marilynn McRae

They are taking advantage of people in trouble. They should be closed and sued...

At the parker colorado branch, managers are fully aware of the gaming and unethical practices and encourage and reward it.

I am a former employee as well

I can also relate to the other former employees with the frustrations of this job. I was very excited when I graduated college to be working for such a prestigious financial firm but within my first month I realized how terrible this job is. You are taught to lie, cheat and steal your way to the top. You sit behind your desk all day calling angry people at their homes and work trying to solicit debt consolidation. I'm not sure how it works in other regions but in mine the only "benefit" needed to qualify a loan being sold was that it benefited Wells Fargo. OF COURSE every loan benefited Wells Fargo, no matter how horrible it was. I was told that if anyone asked me detailed questions in the loan closing to only answer in a way that would continue to benefit the company. Naturally, having morals, I was not good at this job. If my boss forced me to bring someone that I knew the loan was not helping I would sit them down in the booth and tell them this was not the time for them to look into this certain type of consolidation program, and I was sorry I had wasted any of their time. The funny thing is, in the long run, this practice actually benefited me because a few months down the road, when these customers had paid off some of their debt, they were more than happy to use Wells Fargo for their consolidation. Although I considered this a good business practice, my management thought otherwise, ridiculing me for not being a good enough salesperson to sell the loan the first time around. Most of my time spent there I was trying to decide if this is how the business world truly is or if there are still good companies out there.
I think the worst part of my entire experience there was the things I saw others do. There was one credit manager who would slip the credit card contract into FHA submittal paperwork or a vehicle loan just to get a product. This was appalling to me but of course everyone was patting him on the back, our compliance person was even based out of my office and did NOTHING about the practices being done! Eventually, I was asked to resign or get fired, in which being young and stupid I chose resignation. I am currently making my way in another sales job and am enjoying being able to sell ethically.

For those considering doing a refinance with Wells Fargo keep these in mind:
1. Doing a loan is this person's JOB. There are very few of cms, ams and sms that actually have your best interest in mind.
2. ASK QUESTIONS, read every line of the paperwork presented to you. Again these are salespeople, take control of your loan, if you don’t like something don’t hesitate to ask even if they pressure you. Some of these consolidation loans are beneficial to the customer if you have questionable credit and payment history. If you are an average person who pays their bills on time with good credit you can do better somewhere else.
3. If you don’t want them contacting you for any other loan options say WORD FOR WORD: PLEASE PUT ME ON YOUR DO NOT CALL LIST OR DO NOT SHARE LIST don't say "don’t call me anymore" because legally they can still contact you legally unless you use the exact words, sleazy right?

I dont think the company as a whole is necessarily this terrible, I'm young and still remain optimistic for the future of the financial industry but I hope that something is done about these despicable business practices.

**Former Employee**

I worked at WFF for about a year and can relate to a lot of the comments I have read do far. To be balanced a lot of the customers we worked with had credit scores below 630, so in some cases the intesrest rates and fees were good for them because every other place had turned them down. In most cases though there was never a benefit of doing business with that customer other than knowing that they will be back in six months in more debt and getting a product added to my tally.
Management pushes you really hard to sell these products and reach these goal that are almost impossible to reach. I worked there right as home equity and layoffs started to really spiral downward so getting people with good enough credit or equity in a home for a refi was a chore in itself. Base salary for a credit manager 30k. The only way you could make more money was to reach these incentives for three months in a row and then get approval from the DM and RM. The incentives were 3 real estate refi's 4 auto loans, and and at least 8 credit cards or cod's. This is all in a month. Imagine refinancing 3 real estate loans with the housing market like it is. Needless to say hardly anybody reached these bonus incentives. The bonus for a credit manager was 2500, while a senior credit manager (who's base pay is the same) would get 10, 000 if they reached their incentives. In the year I was there one person was able to reach the bonus goals in my branch.
It was frustrating. Granted with it being a glorified telemarketing job it was difficult dealing with a lot of customers day in and day out. In the office we would make fun talk bad and joke about them all the time. My manager was probably the worst of us all. We were told not to lie but to basically mislead a customer to get them in the office to sell them a ridiculous plan. Even when a plan wasn beneficial it took forever for approval and had to go through a bunch a b.s. to get the loans done.
Our district manager's job was on the line because her district was last in the region, would come in like a dictator and basically tell us how terrible we were at our jobs and make us feel like the littlest people on earth. It was like a big high school, every branch in the district talked crap about other branches and bad about other people on a daily basis. We would have stupid contest to see which branch could sell the most credit cards in a day, so we would basically con people into taking something (usually with a 20% rate) they didn't need just to get a number.
I worked my butt off there but would always come up a product or two short of getting the monthly goals. You see you can sell 10 auto loans a month and 20 credit cards but if you don't sell at least 3 real estate loans, you don't qualify for the bonus. Not to mention you had to meet a new money goal. It was exhausting.
I would not recommend anybody with decent credit to go to WFF or anybody in the job market to work for them. You'll hate it after a month. Turnover is extremely high. Every three months we had another person being hired at a branch because two had quit or were fired. Stay away, it will be a waste.

I worked for WWF for a few months. I had to leave because I was disturbed at the level of lying, misrepresentation, and means that my co-workers would go through to sell a loan. They would do things such as... telling people that a credit card application (they did not tell them it was a CC app) was a part of the application process for getting a home loan, they would fail to disclose prepayment penalties on a home refiances when they applied (3% of the loan, eg. 100k loan = 3k prepayment penalty fee), next, they would leave out terms and conditions on auto loans unless the customer really pushed to know, sometimes they would claim that first the customer had to sign (thereby accepting the loan) before knowing the terms. They would leave out as much paperwork as possible at signing and then include it later. They would hang up when someone asked not to be called, they would not remove wrong numbers, and they would not check the do not call list. Additionally, my manager told me on three seperate occations that compliance did not matter unless the compliance guy was in our office observing us and he and my co-workers often refered to our customers as idiots, ###s, stupid, etc. I could not report this up the chain. I tried to call HR and ask them about it and they would not even speak to me without my ID number. My DM was just as bad, durning phone training he would say anything to get them in the door, ANYTHING, and did not even know the process to verify that a number was on the do not call list. Although personally I have no moral problem with ignoring the do not call list, I do feel that the 6k fine per infraction is something to pay attention to. All and all I am glad not to work there and recomend never to do business with them. If they call you, ask to be put on the do not call list. If they say they did and they call back get down the date, time, branch number, credit manager's name, and branch manager's name. Then threten to tell the FTC, federal trade commision, on them, be sure to inform them that ignoring the do not call list is a 6k fine per occurence. If they call again report them.

What the people who write this comment left out is that their credit score is probably in the 500's and 18 is all they could qualify for. Nobody ever qualifies for what they think they should, otherwise everyone would have 0% on everything. Fix your credit score and then you will qualify for something lower.

Bill,

Just imagine how many other people fall for these type of scams, CONSIDER your self lucky that you understand how INTEREST RATES/TERMS work. We sold these type of loans on peoples homes that also as you had great rates and 10-15 years left on homes/Cars

I worked for them, Do not accept any loans unless your lawyer reads the "fine prints"...We were taught to lend more money to people that couldn't afford to pay back such high rates or confusing terms, we were taught to target Blue Collar, African American, older people and people that lived further out in Rural areas. We lied about the "ARM Mortgage Loans", as well as the aggressive auto loans. We made clients take cash advance on Wells Fargo credit card charging clients 25% + 3% fee, so we can paydown a mortgage to make sure that wells fargo has 10k in new money as a tangible benefit..Upper Managent as well as HR knew this was going on and now they are being investigated by the Federal Government.

Wells Fargo are rude, inconsiderate and lyers. Yes, they always lie to you and they con you to try to sign loans saying "you get long term benefits" Which is not true. They plainly lied about the rates for CD. Some junior said they were low after saying they were good when he was question. Basically, their customer service is untrained, but purely trained to lie to you to get you in the door to try to sell you want you DO NOT need. Makes car salesmen look good..

Be aware of Wells Fargo. We are in he process of transfering our entire portfoglio away from those idiots...

Wells Fargo Auto Finance is a big bag of wind. They tell you what you want to hear. Yes we will work with you, yes we are willing to help you in this tough situation. ITS A LOAD OF CRAP! They want there money. They don't care if you lost your good paying job. They don't care if you have kids. They don't care if you have cancer. They don't care if you need food or have a roof over your head. They are the worst customer service people in the whole world. They call from 5 ~6 different numbers daily. If I had the money, I would pay them just to shut them up. life is hard let alone dealing with babbling idiots who think they know how to deal with real people with real hardships. I told them all I need is a lower payment. The only way they would help me is if I picked up a "second" job then they could add my 2 months current to the back of the loan. Truthfully honest citizens how does that help? Help me? Heck know you just add stress on a marriage and you supposedly being a "big bank" (ITS ALL IN YOUTR HEAD OF COARSE), will in know doubt have to be bailed out by the government, cause you didn't do it right again. Huh. Jokes on you...See you on the unemployment line AND IT BETTER NOT BE IN CUSTOMER SERVICE CAUSE YOU SUCK AT IT.

I have had the exact same difficulties and more; being charged illegally for insurance (but it is not really insurance, I guess, and then when I asked for documentation there was not any, and I have submitted my proof of coverage to them over 5 times)...and they continually call my place of employment (the car is in my husband's name, not mine) despite my requests/demands to staop and my explaining that I have been reprimanded as a result of their harrassment. What can I do? They are not a 3rd party debtor so I am not covered by the FDCPA..? Help...they are EVIL!

I would certainly like to make a complaint. My husband has financed a car through Wells Fargo as well.
What a mistake it was! He is getting harassing phone calls, and has even told them that he is unable to
make the high payment each month. They have refused to come and repo the car. They are now
threatening him with wage garnishments, and he is so stressed out! This has put a strain on our family-
and our marriage! I keep telling him to just do what he can, and that they will just say whatever in order
to get money out of you! As the old saying goes, "you can't get blood from a turnip!" My advice to everyone:
stop making the payments. Wells Fargo is so bombarded right now with -brand new- auto loans because of
the "cash for clunkers" crap. Put your money into a saving account, and avoid all calls. When things clear
up a bit, I am sure they will be willing to work with customers to get things straightened out. What other
choice will they have?

UGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I hate these people sooooo much i wish they woul just lay off my back!

I hate wells fargo this is a terrible economy and even trying to work with them sucks! MY husband has been layed off, and trying to keep up with payments, but still wants to repo! I think they should kiss my butt!

I agree with everyone my husband got laid off and is collecting unemployment and they totally tried to tear him down as a man with the harrassment, I even saved a message on my voice mail, of some of the things they said this has got to stop I have listened to the way they talk to him and the things they say and it is horrible, they need to be put in the hall of shame and took to the news or something cause it is not right for them to keep doing this to everybody.

Wells Fargo has continued to harrass me 4, 5, 6 times a day. On my cell and home phone.
I made arrangements for deferrment and even though it was 99% approved x2 the calls kept coming in.
When I answered again the rep told me the deferrment was not apporved. I let them know when I would make my payment and the calls continue 4-6 times daily.
I am wondering if anyone out there has done something to stop harrassment.
Understand I owe the money but have just struggled the past couple months/
These calls are causing my stress level to go high and blood pressure is out of control

This the WORST Auto Finance company I have ever been with. We have had NOTHING but problems. First the forced paid our insurance for 8 months when we faxed them our coverage information 30+ times. We finally got that cleared up after 8 MONTHS! then I made an online payment and they lost it. I have faxed them my bank statement 20+ times requesting them to clear it up with still nothing. We have continued to make our monthy payment but they continue to harrass us with phone calls stating we are late. When we ask bout the missing payment they tell us to just pay it and they will credit it back to us late. I REFUSE to do this as I know we will never see that money again. Now they are again stating we don't have insurance when we DO! They are liars, and cheats. They harrass us with 5+ phone calls a day and are so rude. They told us we were lying and that all of our problems on this account are because WE aren't listening to what THEY are saying. Someone has to do something about this Company! I think we need to get a class action suit going, it's apparent that this is their business practice and it's illegal and immoral.

TO STOP WELLS FARGO from calling from their 800 or 888 or 877 or any other number that they call from.

First IT IS ILLEGAL FOR WELLS FARGO AUTO FINANCE TO BE MAKING THESE CALLS and you can tell them this.

In the meantime...Step 1- After the caller identifies his or herself as from Wells Fargo Auto Finance tell them that it is Illegal for them to call with these harrassing calls.
Step 2 - IMMEDIATELY AFTER YOU HANG UP FROM THEM
Dial [protected] ~ this must be done immediately after the call, you may have to do this a few different times because they have multiple lines., but this might help.

As soon as I am done with this Auto Loan I will NEVER EVER USE WELLS AGAIN!

Wells Fargo does this all the time. I have tried to cash my paychecks there two times the first time they had me there for over 30 minutes and called to verify employment, called the doctor I work for on the weekend twice and did not cash my check. The manager told me that if I had an account there I would not have this problem. The second time 1 year later they did the same old ###.

### WELLS FARGO AND THE HORSE THEY RODE IN ON!

You're a complete idiot. When you trade in a car, the company you finance it with will probably only give you the face value of the car. Kia's have a horrible depreciation rate. Why do you think that trading in a 1.5 year old Kia will offset the cost of a Honda? People like you shouldnt even be on credit. You're bringing the national avg of FICO scores down by the day.

Wells Fargo wasn't even the company the lease was originally with. I have been stuck with an exorbitant lease for 72 months. I have paid more than double the value of the vehicle already and now this company wants another $4000.00 at the end of the contract (including taxes, which I have already paid every month). I tried several times during this torturous lease to ask them to repossess the vehicle, but they refused. They threatened to sue me if I took it back to the dealership. This lease wasn't even signed by the dealership. Originally , it was with Trans Canada Credit, and then one fine day, I received a statement from Wells Fargo, who I never dealt with in the first place. They have been hounding me ever since. I have paid because they keep threatening me, however the final straw is this $4000.00 they want at the end of the lease. The car isn't even worth that much and I have already paid $30 000.00 for a $15, 000.00 car. Thanks for reading this!

My Business partner took out a loan for our business, as it turned out he ended up using it for his cancer treatment
after he passed in 2009, Two days to be exact three reps from the local branch came to the shop and wanted to know who would be paying the debt. Keeping in mind it had been two days since he died. I said I would. For the last three years I haven't missed a payment.Some time later I noticed that after all the payments 2 years worth. the balance was the the same. I called the bank
and asked what could be done about the APR they told me to pay it off. I will be able to do so soon but I cant believe that the were so mean about the subject. I only asked for them to lower the APR so the $ 500.00 a month payments would bring down the principal
I was told pay it in full or to bad. I will pay this note off some day. But I promise to NEVER due business with them again
I hope that every one who reads this will join with me and never due business with Wells Fargo any where.

Where to start? Business account for more than 6 years. In transition from Wachovia to Wells Fargo monthly fees tripled. Found out we were in a cash/retail business account. We don't deal in cash. Was told they would not reverse the fees, but they could save us money in the future if we wanted to add more services. Why would I want to add more services from a company that has screwed us in the past? Just sat in the drive-through for 10 minutes with no service. Left and tried to call the bank, but of course there's no local number, just the 800 number. Pathetic. We are looking for a new bank who cares about its clients. Never have been overdrawn, never presented a bad check.

Well Fargo NA has been overcharging me on my mortgage for the past year of 2007. This was due to forced placed flood insurance. I already had insurance that covered flood and this was brought to their attention and supposedly cleared up 3 time. It never was. Now I cannot get a total on what they owe me and in trying to get this matter fixed. My mortgage is payed up and they are still sending me threating repayment plan letters. I don't get it I get letters from three different offices SC, TX and CA. Could someone please fix this and hold them responsible for actions. I have almost lost my home several times because of this. My payments are $877 a month and I have been paying $1047.00 for the past year.

This is fraud!

I had been doing business with Wachovia bank for my business for about 9 years. Wachovia is now Wells Fargo for whatever reason. I was charged $170 some dollars by Google on an ad account that was non existent or closed. I informed Wells Fargo. They offered a credit and canceled my business debit card. I was told I would receive a new debit card in about a week. I did not get the debit card in a week and checked back with them several times over the next month. All my business was done on the debit card, gas purchases, withdrawals and have still not received a debit card. WELLS FARGO HAS LOST ME AS A CUSTOMER. I hope this complaint saves others from the grief, stress and cost this has incurred me and my business. I have ran out of gas and had to walk on a busy highway in a rough neighborhood. I could not pay my cell phone without my debit card and lost my service and lost service for my wife and two sons. My damages go on and on and on and on. I will never recover my losses but hope I might save others my anger and frustration.

We purchased a vehicle and our lender was Wells Fargo Bank. We did not have an issue with them until we moved to a new state. First they called and asked for proof of insurance. OK no problem but we couldn't send it to them. It had to come from our current insurance provider. Well we exchanged info and gave them our insurance info and called our insurance agent to inform them of the request. 2 months latter our car loan bill come in the mail with a charge of $169.00 extra for insurance. It took a several phone calls and a fax and thought it had been fixed. Well it did not they are still trying to charge it to us for it. Ok I can forgive, no problem, but now we are in a phone war to get our tags done. We moved from Kansas to Oregon and her you need a title for your car sent in to get a vehicle tag. They have not done anything for it. We were suppose to send our tag fee and the tagging info required by Oregon to them. They sign it and mail it off to the Oregon DMV, and we get our tags in about 4 weeks. Well that was almost 3 months ago. We called them 3 times before we sent it to them to make sure it would not take longer. We were informed everything was in order. We were lied to. When we called them after 2 weeks to see how it was going. They told us they had to send off for a new title and that could take 6-8 weeks. What the heck. That was never discussed or even brought up as a potential issue. Now here we are our tags are expired. We called Kansas last week and guess what? They have not received anything. No letter, no title request, and not even a phone call. Needless to say I called Wells Fargo and do you know what we were told. Well maybe we needed to pay off the insurance balance to get that taken care of. I was enraged now. Spoke to 3 different customer service people at Wells Fargo. They said they sent an E-Mail to Kansas DMV. A dang E-Mail. All they had to do was sign the paperwork and send it in, or sign it send it to Kansas and they mail it in. Now we are going on 3 months of this. Wells Fargo never ever again. I strongly urge any of you to not use them. They don't know or care about there business, customers, or simply doing the right thing!

I was made a target of criminal meddleing in a act did by a black female Msm printup who started this engagements by refusing to help in the visist wasin oridinary banking proceedrual i was thereinside bank for withdrawal on acount [protected] # WellFargo acccount inthsi will resonate ordinary reason inisde of he bussise named to enggaged ina hate act towards me by the oreation of the black female named to be inquesions to acede thematterin a affray to harm towards me thsiis in the word thaa will be notwithstnding any other reaction that can be related in the premise to confront/ or confer anyother reason as regards about willsitin the viture as aas a wrong reply to this situation of merit to my the expostualtin /comaplint about the actisn of reply in harms way is to lelgl refence to stsnd inthelw as limit puton the actisn of said condidtn of thsi compalint here to show suffering -to be un due elelment at the visit to the locatin named inthis vary points as the set the truth in comaplint at this procedural that is here undr the requet to have a foraml compalint agnist the two persons nmaed, Mr.Correas, a hispinic male manger of h e location lied on at race bakeing action iin his trier to harm me. I did have my telephone cameraa I while trying to adjust the telephoen for other use i do not want a picrue of any woman this a vioaltion in thelyes to cvil right s the use at the crueal and ussal actto tryin attemps to oushish me for the visit there at the bank this was a un due act will you investigate this matterin my hopes still is to see the perosn removed for the intrusted duty of hteir emplyoment hter at the bearing lies to harm in engageemnts to a hate criem and crimainla meddling wiht intents to vioalte my civil right s for vsisiting ghe bank thisis what in questisn to this matter did take a picture of the womene ther I am live so gay thsi is civl right sin wha t vioaltion set by mendacity acts did by him in actins to bein usrpy inlying on me is limit to law in wha t e did and ther this lis prendre is I seek control for his removal from your empolyment there for lying on i will with or without tecum deceu ( upeana0 to fill the quesion to legla limits as this wil ahve to bare in atention of hat s here in thsi situaion of a hate crime being practice at me not my fault on the selelction but is in real term as given legla liimts to the conclsuipn fo law about the hate ctime act s did that si in questiosn let you veiw this carmara for contents in what is here under the lyes laid to harm becauseonhhate crime crimanl meddling at me becsue I am black in the congeris of he the balck female actiosn to make this in a point to revise to the bufulgation to to deprive inthe emannatin in wha tis not at exant to be a customerat the by acts un due in points tht were ex hibited to harm me by this named black female who did this all in the aphaty to what wil bein mileu at wha t was here point to start a hate crime at for no re the crimianl acts did if arise to my visit tothe bank bussiessod normal while visiting your bank location at Peachtree Center

Agreed. They have absolutely NO CUSTOMER SERVICE.

Wells fargo is the worst bank I have ever banked with in my life. They have so many insane hidden charges and are a freaken joke. I can't believe people still bank with them, they must be rich and not realize their paying alot of money for nothing. They sent me an overdraft letter today and then I called because I closed my account a week ago and was unware of this. The slow unhelpful supervisor said I owed ten more dollars because I was late 2 days in paying my overdraft fee and its 5 dollars a day after the third day. They send overdraft letters late so your unaware and charge you on top of the late charges. They are insane and something needs to be done in the first place about insane overdraft charges. Im a hard worker I only make 9 dollars an hour and they want to charge almost 50 dollars in hidden fees 23 dollars on each overdraft, Americas banking system needs to change ..

I totally agree. My parents have a mortgage through Wells Fargo. The recently went through a divorce but are still paying the mortgage until the home sells. They each pay half the mortgage each month. If they are even 1 day over the grace period, the amount owed goes up drastically despite the fact that the late payment is less than $60. I continually did not understand why the payment would be so high. So today I took matters into my own hands when they called my mother. She had to give them permission to talk to me but once she did, I started asking questions about the total amount due as it did not add up. It took me 20 minutes talking to them to get an answer. They were very vague and would not explain the charges until I continually questioned them. My mother and stepfather are elderly and I am sure they did not know what they were getting into.

The answer they gave me about the extra charges is that the loan is an interest bearing account and they are adding extra interest. This might sound okay... but the extra interest is astronomical... around $170 per month in additionf to the late fee when they are late. Mind you they are never more than 10 days late... perhaps they were a little over 30 days one month when the divorce dispute was happening. One of the "extra" interest fees was $369. So please be aware, this may be where some of your extra charges are coming from.

I called our state's Attorney General's office. I urge you to do the same. If enough people start complaining about their practices, perhaps something productive can be done. The Attorney General's office is very interested in looking into this. They too felt this sounds unfair. Please call your Attorney General's office to have them investigate. You may have to fill out some forms and send them some information, but it the more people who speak out, the better. I am appalled by their business practices and by the way they harrass my parents as well. My mortgage company is wonderful compared to them. A late fee is a late fee when it comes to my mortgage... no added charges. Please help to stop the insanity.

Can understand your feelings---but you did owe the bank. And should have been aware that they would take their owed due 1st chance possible. Even if you owed a private debt it would be the same. What WELLS FARGO is guilty of is the practice of paying out the largest amount due 1st-- NOT BUY WHEN THE DUE AMOUNT COMES IN. this means if you have used your debit card to get small amounts like $3 even if there 10 or 20 debits they will take the large amount leaving your account to pay $35. [ think that is the current charge --each bank is different could be more in others] for every tiny amount you have paid out BEFORE you paid the big debit. This can lead to 100s OF DOLLARS IN DEBT! They were --or currently in court because of this--a class action lawsuit against them --by multiple people. This has happened before and banks are forced to return the monies they took. It can amount to MILLIONS OF DOLLARS. If they do it enough people that can be a huge profit.

SO----- no matter who you bank with always look at your statement--and if you see the larger amount that may have come in days later---go to the bank and demand they correct the billing so you only get maybe 1 or 2 charges.
Hopes this helps some one.

These people are a BIG RIP OFF!

how long did it take you to get your title?

I agree with each and every complaint here! I purchased my 2005 optima in Dec. 2007. After having some financial hardship I decided to completly pay off the loan. After being told what the payoff amount was by 3 cs reps. and one so called manger JOSE who was down right ignorant. The payment was mailed in fact overnighted to Wells Fargo Payoff Dept. thinking I was finshed with this company FOREVER. I recieved a letter stating that there were additional funds still due. So after my conversation with 3 more cs reps. who had no idea where this letter came from I was told that if i made this last payment my title would be in the mail. Well needless to say I didnt recieve my title and i started to recieve the endless harassing phone calls again.So, i called and spoke with a cs rep who explained my payment arrived on day after the collateral insurance was added and now that i dont have collateral with the company but they have me down for the insurance. After explaining my situation he took my info and passed on to a supervisor. Who after a week called apologized and said he would take care of it. 3 days later i get a call now i owe twice the amount I owed before and theres no notes of the conversation between me and the manger. I still havent recieved my title. This is a poor excuse for a company no one knows whats going on but everybody wants you to make a payment even if you dont owe them anything. BEWARE WELLS FARGO AUTO FINANCE THEY WILL RIP YOU OFF!

We have been banking with Wells Fargo for about six months, and we are planning to close our accounts and move them asap. They are the worst bank we have ever been involved with. They hold direct deposits from my wife's job (the county's largest most stable employer) so they can post more items and generate overdraft fees. Also, when we attempt to keep careful track of inflow and outflow, items that were not there, for example at 9am when the account is checked and a deposit is made, later in the day has a withdrawal that supposedly posted at 2am thus generating an overdraft fee because it was before the deposit. Also, I have to cash my paycheck at another bank and deposit the cash because they will hold my check as well, even though we were told that after a probation period then your regularly deposited paychecks will be credited the same day. That was a lie. In this day and age of electronic banking no bank should hold electronic funds or have to wait 24 to 48 hours to process a check. Most businesses, such as dish network for example, can electronically process your check immediately without physically sending it. If they can do it why not a large bank. Also, what ever happened to picking up the phone and calling to confirm funds if you are concerned. As a consumer, when you do not know what your funds are doing because the bank is manipulating them any way they wish, it is time to vote with your pocketbook and take your business elsewhere.

The normal withdrawal limit per transaction with my out of town bank is $800. I bank with a 'checkless bank account' through RushCard (Russell Simmon's pre-paid account where my direct deposits go into twice a month that way I don't have to worry about checks bouncing).

Every payday I withdraw $800 each time to avoid excessive withdrawal fees and pay cash for everything. This last time I went to withdraw from a local Wells Fargo bank, it processed the transaction as if it had given me the money but gave me an error stating the machine was out of money yet it still withdrew the money from my balance. I contacted Wells Fargo right away and they said there wasn't anything they could do and that I had to contact my own bank. So I did, they told me to wait 48 hours and see if the money posts back into my account which it didn't.

I sent in a copy of the Error Allegation form and ATM receipt to my bank about 10 days ago. They kept assuring me the claim was being processed and the maximum time would be 48 hours until I receive the money back in my account.

Today I found out that this is not so since the receipt from the ATM shows it gave me the money. My bank is now telling me the process can take up to 90 days. This is ridiculous. It shouldn't be that hard to figure out on their daily balance transaction at Wells Fargo, not to mention there are cameras. They can review the tape and see that it never gave me the money.

We aren't talking about $40 here but $800 and for me to have to wait up to 90 days for a reimbursement on money that is FDIC insured is completely unacceptable.

Has this happened to other consumers with other financial institutions or even with Wells Fargo? I'd like to know what the process is and time frame for resolving something like this.

Any information or assistance you can provide would be greatly appreciated.

We are casting a documentary about unfair bank policies. Looking for stories with complaints about banks. If you are cast we will pay you. If interested contact bellmartel@sbcglobal.net for more information. Casting needs to be concluded by May 1st, 2009.