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Western Union Complaints 345

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1:55 pm EDT
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Western Union cannot cancel arrangement

I have sent some money from UAE to a citizen of USA on 16th Feb 2011. twice she went over to collect the funds - she was told that she was not entitled to it. I spoke to the counter (in UAE) about it - and they claim she has not visited the WU office in her locality.

Please help me cancel the deal so that I can get the money back. Can you email me on [protected]@gmail.com

Thanks
Hubert

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Mrs. Sheikh
Bolton, GB
Jul 04, 2011 11:03 pm EDT
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Don't just request for a refund Hubert, make sure they give you the full refund inclusing the transfer fee since its not your fault and never ever transact with Western Union in the future!

I was told the same when my husband send me money from the UAE 2 days ago and I have just registered a complaint. I dont even know if its of any use.

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9:15 pm EDT
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Western Union money transfer

Received an e-mail saying if I want to cancel the transfer of 694.50 Euro's click the below link. This is a copy of the e mail I received:
Dear customer,

Thank you for using the Western Union Money Transferў.

Your money transfer has been authorized and is now available for pick up by the receiver.

Transfers to certain destinations may be subject to further delay or additional restrictions.

Your Money Transfer Control Number [MTCN] is: [protected]

Date of Order: Thrusday, 22 April 2017 8:23:41

Amount Sent: 694.50 EURO

Receiver: First Name : Anna, Last Name : Miles, Address: 36B Ranuid Rd, City : Aukland, Country : New Zealand

If you have not authorized this charge, click the link below to cancel the payment and get a full refund :

http://wumt.westernunion.com/WUCOMWEB/transactions/HomePage/cancel.php?session=&mtcn=590575482&summ=94.50&date=

SERVICE : Western Unionў Money Transfer Service.

Thanks

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Once Bitten Twice Careful
Perth, AU
Nov 25, 2012 7:22 pm EST
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Funny how you only hear about how bad a product is only after you get bitten!
Like many customers I have lost some money sent overseas from Australia through Western Union. It is a very familiar story, they said they have paid the money to the right person and that he has shown some ID. Of course, they cant check if it is a valid ID. Since, no one else knew of the transaction, there is a strong indication that it is an internal job. Of course the company conducted its internal "investigation" that failed to investigate that the driver’s license produced was fake. It took a friend just one hour to find that out in the overseas country!. The story has a happy ending. I took the matter to the court and of course on the 11th hour they were willing to settle the claim. It costed me a little money and many many hours to document the case. But it was sweet victory indeed. I wonder how many people bother with pursuing their grievance in the courts. No wonder, many online services do not accept payment through Western Union.

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zasmin
IN
Jan 31, 2010 3:24 am EST

I am Yasmin from Chennai (India) . My Uncle Tajudeen from Dammam (saudi) was send some amount to me by Western Union last weak to name of feroz khan but we can't receive that money because id proof is miss match and after that my uncle change the name in to yasmin and send it to me but till now they are telling the name is not changed there
so you can't receive the money.

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Yogeshvar
IN
Sep 03, 2012 1:53 am EDT

I sent money to India. The commission of western union is already the highest in the market. They never asked for phone and other details before. But this time they asked for the phone number and address. I thought it was a new rule and I had to return again with all the details sourcing it from India. This wasted a lot of time and effort. Then In the end I get an extra commission of 7.2RON, for which the agent had no clue. She tried the customer care ( in the middle of peak banking time in BCC) and found that it was for sending sms to the reciever. This service is optional and was free before, now it is chargeable. I can send free sms from Internet. Why should i pay such a huge commission for sending one sms? They had no warning or optional clause while filling up the details. On top of it Western union has no customer care section in their website were I can write a complaint. Money gram is way better.

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Gerhard_K
DE
May 26, 2013 3:16 am EDT
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ATTN: Mr. Attorney General of the United States Eric H. Holder
Ref: Western Union

Dear Mr. Attorney General of the Untited States of America

I am very worried not having heard from you to my Internet statements about Western Union I furnished your person wit:
- billion of illegal exported Euro to foreign countries (Money that is exported to get frauded is illegal exportation! and so has to be refunded by law) -
- millions of frauded population worldwide -
- building up criminal organizations in foreign countries that all is very well known in the american departments of governmental justice -

should be enough reasons to start investigations by your office.

So it is also very mysterious but explainable why this Western Union is accepted by 42 Attorney Generals of the United States – as they get this money partly as “breaking law fees” from Western Union and without acceptance, for example, the participation in fraud of Western Union (59% between USA and Canada!), this money also will be lost for the U.S. Countries. But this is washing money and using it for making the boarders to Mexico safer is abusing the money that still after all is in legal ownership of the Money Transfer Senders and no one else, even not the US Countries can get ownership of it!

As I did not get any resonance from you, you know I am akso victim of these frauds, within this incident Western Union had to confirm that the fraudster himself was Western Union, and again a willingly refuse from Western Union to do the payments, they now stopped the contact not answering any longer to my legal rights, also a sign of governmental justice, so that I will gp within next week to Court also to get a jurisdiccion about FBI behaviour covering the crime methods of this criminal company. And when I get no answer from your side it also must be discussed this before Court and in the public that will be informed on the biggest severe News Sites in Internet what will be the same day when I go to Court next week.

I made Western Union an intermediate offer already since a long time (1 year!) but when they do not answer the short confirmation time is their problem and the time of the Attorneys’ General as well as their admi9nistration justice.

Awaiting your swift reply
Best Regard

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poora91
Newark, US
Apr 22, 2011 9:59 pm EDT

and? what your complaint here/ did you not send money/ if not, it is likely a scam, and do not reply to that email, call western union directly.

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9:33 am EDT
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Western Union verify my compensation amount by nigeria government

Hello Dear,
I want to ask about it.
Dear M.Zeeshan Shabbir

I am Mr. Anthony Carmelo of the Western Union Head Office Department here in Lagos Nigeria. Yes, you have an outstanding payment with Western Union here in Lagos Nigeria and it is ready for you to pick up at any Western Union Branch anywhere in the world. I would like to remind you again that this payment is coming to you as a compensation from the Nigerian Government to you because you have been enlisted as one of those who have been defrauded directly or indirectly by Nigerian Citizens. You are to receive a total of 4, 000.000.00 Pounds Sterling.

i got email from by Mr. Anthony. i want to confirm is it true i listed for above amount or not. rep mee sooon

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mrspenguin
Winona, US
Apr 23, 2011 8:49 pm EDT
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This is a common internet scam. NEVER ever give credit card or bank account info to someone that you don't know, unless you have initiated the contact yourself and it's a known, trusted company. Think about it...why would you have money in Nigeria?

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7:11 pm EDT
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Western Union repeated emails

I keep getting repeated emails similar to this one. There is no opt out option or way to stop this harrassment. I've tried email "stop" to them etc.

Attention:,

How are you today, I write to inform you that we have already sent you $10, 000.00 US dollars through Western union as we have been given the mandate to transfer your full compensation payment total sum of $1, 500, 000.00, via western union by our Government. I was calling your telephone number to give you the information through phone but you did not pick up my calls throughout that yesterday even this morning. Now, I decided to email you the MTCN and sender name so that you will pick up this $10, 000.00 to enable us send another $10, 000.00 today as you know we will be sending you only $10, 000.00 per day.

Please pick up this information and run to western union to pick up the $10, 000.00 and call me back to send you another payment today, My direct phone line is; +229-[protected] or 00229-[protected], payment officer MR.JOHN GOMEZ Email:( [protected]@voila.fr ) call or email me once you picked up this $10, 000.00 today.

Here is the western union information to pick up the Money;

SENDER'S NAME:Jacob Paul
MTCN : [protected]
AMOUNT:$10, 000.00 US DOLLARS
TEXT QUESTION:WHO?
TEXT ANWSER:ME

I am waiting for your call once you pick up this $10, 000.00, Please email me your direct telephone number because I need to be calling you once we send any payment for the information’s.

Thanks
MR.JOHN GOMEZ
Payment Officer Western Union
Benin Republic

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1:40 am EDT
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Western Union scam

Attention Beneficiary...‏
3/29/11
Reply ▼
Dr Lee Yung Add to contacts
From: Dr Lee Yung ([protected]@hotmail.com.my)
Sent: Tue 3/29/11 11:58 PM
To:

Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
Wait, it's safe!
You were awarded $1.5 Million USD from UN/Western Union. Email Dr. Lee Yung on:
[protected]@aol.com
for claims or call +[protected] for further details.

Regards
Western Union Malaysia.

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Ricardo Contreras
EC
Aug 19, 2011 9:43 pm EDT

Malaysia

Dear Valued Customer,

I am in receipt of your mail. We have been waiting for you to contact us in respect of your Eight Hundred Thousand Dollars deposited with us for transfer to you byUn (United Nation Trust Funds Organization). Your Email Address was the only information given to us by UN for us to have the deposited funds transferred to you as I have been informed that you are the beneficiary of the Lottery Fund. Please be informed that this lottery is being held to promote the use of world wide web and also encourage e-mail users all over the world.

Note: As your remittance agent/transaction director, I personally advise that you use the funds judiciously. However, we need your information as stated below to commence the transaction due process:

1. Receiver's Full Name: 2. Receiver's Address: 3. Receiver's Country: 4.. Receiver's Telephone Number: 5. Receiver's Occupation:,

With the requested data above, we will commence the facilitation of your funds transfer to you.

Mr. Mark James

Transaction Director
Direct line: +[protected]

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7:57 pm EST
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Western Union transfer of funds to my favour

The scammer has been using the name of Western Union to scam peopl
by sending emails concerning inheritance money from Bank of Africa.
I have noticed that these scammers have sent numerous emails incl. to me. However, I am able to find out easily that this is a scam email by tracing their IP Address, which locates in USA.
To those who received these scam emails, please do not think twice but simply use your commence senses and logic and ask yourselves this simply question to yourself: I dont have any African relatives and how in the world someone come into my email address and telling me about inheritance and using Western Union to transfer the daily funds? This is just too good to be true, that the scammers have asked you for your complete details . And do not even bother to reply to this email because you have handed over your data to Nigerian Scammers. Last but not least, there is always a catch to their message: you need to transfer administration costs prior to receiving the Funds...what a silly scammer...only the Fools would believe it!
Here is the current scammer email received and ones are able to read that the sender is an absolutely uneducated person, poor English and grammar, and have no idea what the meaning of Fiscal year...!
Last but not least, please remember this: No Banks in the World would be using EMAILS as a method to communicate but only with FAXES and/or Official letters. So to prevent yourselves being scammed, please GO GOOGLE and find the IP Address first.

--- Forwarded Message ----
From: Jonathan Conahan.
Sent: Tue, March 8, 2011 6:14:00 PM
Subject: CONTACT THE WESTERN UNION AGENT INCHARGE OF YOUR PAYMENT
Dear customer,
This is to inform you that your name and your contact details was given to this office in respect of your outstanding payment owed to you which you have not been able to receive despite your considerable effort to receive your payment and after been cleared by the authorized financial regulatory bodies, it was also discovered that some unscrupulous individuals aiming to frustrating all your efforts have removed some vital documents from your payment file.

After much strict scrutiny on your payment file, we discovered that some top government officials especially in banks are working against your interest in this case.

So to forestall any further atrocious act against you, we have decided to settle your payment through western union money transfer, which is the latest instruction from Economic Community of West African
States (ECOWAS) the western union agent in charge of your payment will be sending to you $4800 per a day until your total funds is completely transferred to you, so if you like to receive your fund in this way, please contact the western union agent in charge of your payment - dr. Samson ego on his contact details below.
Therefore, in order to receive your fund through western union money transfer, you are now required to contact the western union agent in charge of your payment-Dr. Samson ego on his contact details
Below and also send him your following information as listed below

Your;
1. Full name,
2. Phone and fax number:
3. Address
4. Age:
5. Occupation

We have been mandated by the WCOWAS parliament to issue out us$3.7m dollars in your favor this fiscal year 2011.

Also for your information, you have to stop any further communication with any other person (s) or office(s) to avoid any further hitches in receiving your payment.

Note that because of impostors, we hereby issued our code of conduct, which is (209) so you have to indicate this code when contacting (dr. Samson ego) the western union agent in charge of your payment By using it as your subject.

Here below is dr. Samson ego (the western union agent in charge of your payment)'s contact details, you have to contact him now and supply him your contact details as listed above for him to start sending
Your funds to you $4800 per a day without any delay;

Dr. Samson ego
E-mail: [protected]@ciudad.com.ar
Tel no: +[protected]
Western Union Agent.
Cotonou, Benin.

You will also have to send them the tax clearance charges of $127usd as per the instruction from the international monetary fund (I.M.F) office.
Please contact dr. Samson ego ASAP and send him the fee for him to send you the pick up information for your first $4800 payment.

Mr. Jonathan Conahan
For the management of bank of Africa,
Cotonou, Benin.
Tel:+229-[protected].

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8:06 am EST
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Western Union scam inheritance

Here is another email sent from malaysia. why me...?
For: western union payment service malaysia

Subject: (western union payment) contact lee yung via [protected]@aim.com for payment
Date: thu, 3 mar 2011 10:02:29 +0000
From: [protected]@recordeuropa.com

Western union money transfer
Malaysian pay-out center

Attention beneficiary,

We wish to inform you that the united nations (un) has taken over the inheritance/prize winning payment issue which you currently or previously had with your transaction agents. your funds was withdrawn by un on your behalf based on the fact that you where subjected to too many processes that will make you spend more money before receiving your funds.

Your inheritance/winning payment was paid out to the united nations organization, and they have succeeded in depositing your funds with us. they have ordered western union to take full responsibility in the transfer process of your funds, and we have received your application for the first installment of $7, 600 usd from the total amount of $1, 500, 000.00 usd, one million five hundred thousand united states dollars.

For some security reasons, we need you to reconfirm your name, address, age and phone number before receiving the mtcn for the first installment, and we will email you others after 24 hours of receiving each payment.

E-mail dr. lee yung @ [protected]@aim.com

Or call our 24 hours helpline @ +60.149.423.902 for any inquiries on the above message.

Important message: your details for payment must be sent to dr. lee yung @ [protected]@aim.com

Yours truly,

Miss. laine ruus
For: western union payment service malaysia

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Seashells
US
Nov 16, 2016 7:59 am EST

I get the above email at least 3 times a week sent to me in northern England G.B. Thank goodness I know it's a scam an of course will not be interacting with these idiots ! (Wish it was true though)🤓

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RAK0001
ZA
May 18, 2016 10:00 pm EDT

I also received one of these to-day in my inbox...what a laugh...

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Goh Jeremy
US
Apr 18, 2016 12:38 am EDT

Today I was using western union service at klang branch Malaysia, I was sending 5000 to Vietnam, I count the money twice at home with my gf and 1 more time in front of the counter, then I separate the money to 5 part that's 1000 each but after that fat Indian lady take all the money into the counter and mix all together then 'puff' like playing magic, money is 4950 left, I try to ask her to recheck then she throw all the money back to me, seriously I'm not going to use any of your service ever again and I notice that a lot ppl had the same problem I had, money go into counter n go missing like magic, I dunwan to accuse that she stole the money because I had no proof but no more western union service again

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Tonya Logan
US
Oct 15, 2015 4:53 pm EDT

Can someone tell me what I can do or who to
contact, I have these scams all over my email

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BigTTTTT
US
Jun 30, 2015 5:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This email was sent to me on 20/06/15
> Subject: RE:Ref Number: WUMT-MY7653***/2015
> To: milingos@hol.gr
> From: milingos@hol.gr
> Date: Fri, 19 Jun 2015 08:44:05 +0800
>
> You have won $1, 500, 000.00 USD (One Million Five Hundred Thousand United States Dollars). in their on going United Nations (UN) Poverty Alleviation Program 2015 and we have been instructed to start sending you $7, 600.00 usd daily using our Western Union System. send details full name, address, and phone number to Mrs.Franca Lee. for more information on your transaction status or call our 24 hours helpline +[protected] for any inquiries.
>
> Yours Truly,
> Barbour Susan.
> Western Union Malaysia.

On following up on these scams as I am often interested to do, this ends up with the following:

Be advised that without your payment of $367.00 USD for your activation fee, your name can not be activated as the receiver of the funds. the reason you were ask to pay for activation is because you will be receiving 196 installment payment to avoid any problem.

Note: Be Informed that no deductions can be made from your funds as we where not authorized by U.N to do so. Your complete $1, 500, 000.00 USD (One Million Five Hundred Thousand United States Dollars) was deposited to Western Union by the Attorney General of the United Nations Organization, and the funds must reach you in its fullest.

I had previously told them to deduct the fee from the first transfer they sent me.

From my experience, these emails which offer inheritance or other monies always end up with you paying an "activation fee" or some type of upfront payment before any monies can be sent. No doubt, if you are silly enough to do this it will be the last time you will hear from them!

Thank you for using Western Union!

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csmabe
US
Aug 21, 2013 1:52 am EDT
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Big freaking scam. Every time u send them money to release it another so called "problem" arises and they need money for some other reason! Yet they won't take any money out of all this money their suppose to be paying you. The crazy thing is that they are using western unions name and have real MTCN numbers. I'm really surprised western union is allowing them to use their name this way! BE ADVISED THIS IS A SCAM! DO NOT SEND MONEY! YOU EILL NOT RECIEVE ANY MONEY FROM THESE PEOPLE! How could you when money from a country that you have never even been too and a lottery that you never entered. But people fall for it and they are making a ton of money from honest hard working people. These scams should be a Capitol offense!

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lalhnag
PH
Apr 24, 2013 5:17 am EDT

why does that western union in malaysia tailer was so dull my money until now wasn't receive just because of that wrong receiver name..and it was already change why till now...it doesn't appear in the Philippines that it was change already...hate it..?

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steve is smarter yo!
Alvinston, CA
Feb 01, 2013 1:52 am EST

i just got an email that state's that i will receive 7, 800 per day if i send 238$ for activation! i guess the united nations feels that they wan't to give me a million and five hundred thousand cause i'm so sly and cunning and that i would never fall for such scam!LOL...[edited].. ya folks if u have to send any money first its a big scam k!

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binbin1979
ID
May 28, 2012 10:24 pm EDT

Date: Tue, 24 Apr 2012 11:39:02 +0800 [04/23/2012 10:39:02 PM CDT]
From: Western Union Malaysia Add noreply@westernunion.com to my Address Book
To: Recipients Add noreply@westernunion.com to my Address Book
Reply-To: wumtaccess44@aol.comAdd wumtaccess44@aol.com to my Address Book
Subject: Final Notice! $7, 600 USD Daily Payment For You..
Priority: High Priority 1 (High)
WESTERN UNION MONEY TRANSFER
MALAYSIAN PAY-OUT CENTER

Attention,

You are entitled to receive a total sum of $1, 500, 000 USD which has
been successfully deposited at the Western Union Payment Center, Malaysia
by the United Nations. This payment is in conjunction with the Social
Responsibility Cash Aid Programme of the United Nations in which e-mail
addresses are selected randomly by the Topaz Balloting System.

The Management of the Western Union Payment Center, Malaysia has designated
that the amount be remitted to you via our Daily Limit Payment of $7, 600 USD.

Please provide your Full Name, Address, Age and Phone Numbers to
Western Union Co-ordinating officer:
===========================
Dr. Lee Yung
wumtaccess47@aol.com
+[protected]
===========================

Thank You.
Miss Mariana Amir
For: Western Union Payment Center, Malaysia

ITS ###IN' SCAM !

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fithc
MO
May 03, 2012 3:54 pm EDT

i chatted to a guy who name alex and now he plan to come here in macau according to him he can't come to macau because he put his money more than $10, 000 usd he said he need to produce a certificate that he have money on luggage so i been calling him because he said 5pm is his arrival to macau and we plan to fetch him in the macau airport and its already 8 pm i didnt recieve any text message or call from him so i tried to call his number saying that there is a problem the custom don't release his luggage till he dont pay $ 500 dollar so i told him i have only $ 200 dollar here in my wallte he said i need to help him her mum will send $300 dollar and i send $ 200 so i do send it now, i think this is a scam but i will know it later.

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I recieved this email the other day coincidence: Subject: (western union payment) contact lee yung via [protected]@aim.com for payment Date: thu, 3 mar 2011 10:02:29 +0000 From: [protected]@recordeuropa.com Western union money transfer Malaysian pay-out center Attention beneficiary, We wish to inform you that the united nations (un) has taken over the...

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Western Union web site fraud

The fake diploma review forum - superiorfakedegrees.com – www.creativediplomas.com www.diplomaxpress.com
Scam-scam-scam-scam

Superiorfakedegrees phony site, scam web site, phony, phony
Owner/operator or who's reall taking your money jared nolan & denise nolan

Owns an operates
Fakediploma-review.com
Fakediplomareview.com
Www.askthetrainer.org close due to scamming

Www.diplomaxpress.com

Superiorfakedegrees.com & fakediploma-reviews.com
Fakediplomareview.com www.creativediplomas.com
Www.diplomaxpress.com

Aka’s or others sites

Diplomaservices.com legally shut down
Superiordiploma.com – legally shut down
Bestfakediploma.com legally shut down
Diplomaxpress.com (sill scamming people)

Fake names used to respond to customers:

Brian quinn – phony name
Brad nolan – phony name
Brad smith – phony name
Frederick donald – phony name
Nolan conor – phony twisted name
Matt dave – phony name
Brad johnson – phony name
Khaled mahmoud – phony name
Jared c. nolan – him self/owner
Denise nolan/his wife
Conor nolan/his son
Has a daughter also?

Please note that subject may be using phony id to pick up western union payments. payment are picked up our of his home town from york, new market ontario etc.

Subject is now attempting to use bank account to get people to eft or bank wire transfer to his bank account under:

Jared c. nolan

Paypal account: frozen for fraud!

Last address/last scam company!

Sky-high printing
Www.askthetrainer.org
Jared nolan & denise nolan
444 terry carter crescent
Newmarket ontario canada ley 961
5/30/06 last know recorded phone number now disconnected
1+ [protected] (old number)

This is just one example of a great online scam whereas the site claims to be some business operating for 10 years which is one big lie. the owner/scammer jared nolan is not knew at scamming people on the web. you see jared nolan use to own/operate another scam site www.askthetrainer.org also know as skyhighprinting. well jared closed the site after scamming so many people and of course so many online complaints he had to create a new site and scam to continue with www.superiorfakedegrees.com. he promises the world with highly detailed emails using phony names like brian to convince spoobs to send money via western union (and you get nothing in return). truth is he has nothing, creates nothing just creates a web site and scams hundreds until the site is burned out due to online complaints.

Jared nolans new trick is to create phony and fake blogs with the title uncovering the truth behind superiorfakedegrees complaints. this is a not new tactic used by scammers to throw the heat on someone or some other to as we know scam more people and keep the web site superiorfakedegrees alive and scamming.

Jared nolan the real owner and operations behind superiorfakedegrees of canada is looking for the next stupid person that somehow believes that he really has a product? nope you get nothing.

Now jared nolan the true real owner on superiorfakedegree not a brian (his phony name) is using his son a conor nolan to accept free money or the payment stupid uneducated people send.

He owns www.fakediploma-review.com

The site www.fakediploma-review.com is owned and operated by superiorfakedegrees or the owner jared nolan of canada. hook line and scam sinker is to rank superiorfakedegrees.com (has now stop complaits) first to fool people into buying from superiorfakedegrees.com. jared nolan/canada the true owner of www.fakediploma-review.com operates this phony fake review site not only to bolster sales sending the dumb uneducated will believe anything person to his site superiorfakedegree.com.

For a scam it's pretty good running a phony review site as jared knows first hand how to scam.

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8:12 pm EST
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Western Union ripped off by agents diverting mtcn to their own use.

I have been receiving every type of scam e-mailed in the last 7 years from all over this planet. My info has been splashed from North to south and east to West. I was an easy MARK until I stopped being taken in by the GODless heathens out there trying to steal their way into eternity~! Now I tell them all where to get off. Right now, I have about $75 Million USD equivalent in Various and Sundry Banks and Western Union Offices all over this SCAM WORLD, accessible from the wwweb or phone. They call me and start shouting GIBBERISH back at me when I ask for their Name, then they get madder when I insist I don't HAVE the scam fee they insist I have to pay to get my multi-million dollar fund out of their Bank. I have insulted them by insisting I am NOT GOING TO MOVE it, and they better not let any impostor steal it by bringing false documents that purport to be from the HIGH COURT, and shoeing pictures of my FUNERAL with Micheael Jacksons kids in one of the photos. This Scammer/ Bank Fraudster had photos of M.J' Kids, his coffin and my Ca. Drivers license with this white Caucasian (with snow white beard} at 74 years of age, and he is claiming it is my Funeral. The Banker that called me was flabbergasted, but he claims he got the guys arrested when they came back the following week. If anyone wants a good laught, Google my profile- It will amazeYOU!
Howard Leroy Hays.

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janecomilang
PH
Jan 12, 2011 5:10 am EST
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whoa.. this one is crazy.. beware of scammers next time. I learned more about online money transfer here www.online-money-transfers.org

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Western Union security validation prior to release of funds

I have been attached to the OCONUS US SPEC OPS UNIT from 2008 until present. During the length of time, I have sent funds using the western union website numerous times to various locations around the world and also within the country we are based in. On a few of my transactions and my recent one, I received a message online to contact a number for validation or so that the funds can be released. For those instances, while speaking with the representatives, they have always stated my transaction cannot be processed because they are using a third party company to trace the IP address or exact location, which i think is a security issue for us based here, a waste of time and funds if western union is paying for those services, and why even partner with "Mastercard" on the final approval stage on the website. My billing information specifically state that I am deployed, I have to pass the "MASTERCARD" approval stage, and when I tell the representative I'm attached to a Spec Ops Unit in support of OEF, they say we still need to verify your location. That is completely ridiculous, you are using a third party company to accurately track or locate a US Military Unit in support of OEF, which if the location was leaked or landed in the wrong hands, could cause major problems to and for the US deployed personnel based there. I mean, all the terror threats in the media, and your representatives state we still have to accurately track your location, after I just informed them about the security issues associated with that. I think western union needs to correct that, or provide services specifically tailored to & for Personnel Deployed in support of the US interests'. It's hard enough already that we have to be away from loved ones, and then having to add the burden of trying to find a way to send funds to loved ones back home, for emergencies, or to pay for support services, etc. I greatly appreciate your time taken to read this and if there is any action taken. May you have a Happy [protected] Holidays with your loved ones, while we continue to support and show love for our country.

How do I deactivate and erase, delete, or cancel my account and information associated?

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Western Union where is my money??

I sent a sum of Chf 1237 (approximately USD $1260) from Switzerland, where I live, to my relative in Bamako, Mali in July 2009. The money never reached its intended recipient. There began my nightmarish experience with Western Union, one that has been dragging on for more than a year.

Western Union argued that the recipient had been identified by the person at the counter through a piece of identity which was validated with the photograph of the bearer. I have sent Western Union all the necessary evidence pointing to the contrary (for example, the number on the identity card of the intended recipient is clearly not the one on the form of receipt. In addition, the expiry date on the identity document presented does not match the date of validity of the identity card of the intended recipient) . This clearly demonstrates that the person who collected the money was not the intended recipient and also that none of the identification documents match that of the intended recipient of the funds.

Western Union claims on its website that its method is foolproof and that not only does the company verify the identity of the recipient at the time of collection of the amount but also that the recipient would need to have full knowledge of the transaction number, name of the sender, the originating country and the correct amount of funds transmitted.

This gets me very very worried.

The person who withdrew the money was aware of the transaction number, the sender name and address, and the exact amount of the transaction. This cannot be a coincidence. If Western Unions system is indeed as foolproof as they claim it is, then logic would suggest that the only entities aware of such intricate details of the nature of transaction could either be the sender, recipient or employees of Western Union who handle the transaction.

I recently read that a network operating this type of fraud in Mali have been dismantled, one of whose members is an employee of BDM, a partner agency of the Western Union in Mali.

Its been an more than year and I have been appalled by the callous attitude of the company. I have repeatedly tried to sort this out with Western Union through phone calls and letters (including one from my lawyer) but they just dont seem to care. They havent bothered to even get back to me. It is really unbecoming of a company this large and one that so many of us rely on to send money back to our loved ones. Till now, Western Union had a solid reputation built through more than a century of reliable service. I used to use it without a second thought. However, after this bitter experience, I will never use it again and will also strongly dissuade others from doing so. At this point, Western Union should do return me my money but the prospect of that happening is bleak. I hope they are reading this and will do the right thing.

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Western Union release money with out proper id

Hi
I'm from Canada and I here to tell you that I have scammed by the western union people in the London UK . I sent some money to my girl friend there thru the western union people here in Canada and it was recieve by someone or some scammer posing as my girl friend without a photo ID and they recieved the money I sent . My complaint was looked over by the western union people and they say it was recieved in as per there contract. I told them to show me proof that person recieving the money and I could go to the police in london to have this person checked out and arrest if possible. There answer was it was as per contract. Well my complaint is ! you'd think that london UK would have some control of the internet scammers in your internet cafa.
thks for read this f.bayley

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Update by Baycustom
Oct 29, 2010 1:04 pm EDT

anytime you talk to anyone on the internet in these cyper cafa's, there's someone mirroring anyone at anyterminal . Have found this many of time and you think that in london the UK of all places that the internet providers would be selling this services to these cafa's or warn people before they login to there e-mail accounts that someone is watching!

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pobarjenkins
Minneapolis, US
Oct 28, 2010 8:36 pm EDT
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Western union only requires knowledge of the transaction code and secret info. It's not just London.

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Western Union [protected]@westernunion.com

good day!

i just want to clarify that this web address is fake and misleading any receiver of their notice here's the address: [protected]@westernunion.com they told m that i need to send my identity info to them coz i do have $5, 000 usd as the full amount i won $300, 000... its a scam dont be fooled...

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obnoxred1
Columbus, US
Dec 02, 2010 5:35 pm EST
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I got one of those emails too... didn't send any information since last time I checked, no businesses were just handing out money, especially unsolicited money.

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Western Union microsoft winning notification

I received this email Friday Sept . 24, 2010. I know its a hoax and I thought of sending it to you for your info wall, I am also notifying the RCMP, computer fraud division about these clowns. I have attatched a copy of the email so you can post away.

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Sohail Akhter Siddiqui
SA
Jul 22, 2014 6:48 pm EDT

Dear Sir,
I Sohail Akhter Siddiqui live in jeddah My CIF CARD NO [protected] I visit Quraish branch at 2130LT there was very much crowed I stand up in the queue for more than 45 minute when I went to the window I came to know that my card is already expired then I went to another gentleman who was dealing card renewal and issuing new card at 2340LT he leave the chair and brought some more customer was not in the queue, when I asked him that is not fair then he show me rude attituade. I politely asked his name as I want to complaint against him then he replied that I dont have any name and because of his bad behavior I went out without renewing my card. This type of employee is really bad image of the company. I think he name is Saale. Here I would like to request to take disciplinary action against him, your kind concern in this regard will be highly appreciated.

Thanks

sohailakhter9@hotmail.com
ssiddiqui@saudiags.com
M. [protected]

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heshan
SA
Oct 05, 2010 1:14 pm EDT

send, oney to italy modena.friends name is polwatte gallage udan paminda de silva.from yesterday they were saying that they dont have money.now they say the name is wrong.he is in very bad need for money.i have the referance doc with me.the name is correct & this is not the 1st time i send to him on same location.but everytime they does this bad service.pls help my mobile [protected]

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heshan
SA
Oct 05, 2010 1:11 pm EDT

i sent money to a friend of mine who is in need very badly.his name is polwatte gallage paminda udan de silva.from yesterday he is going to collect the money from italy modena.they were saying that the name is wrong now.i send the money from western union jeddah saudi arabia.my e mail is heshanfernando17@yahoo.com mobile [protected].this is very bad.

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Western Union wire transfer

i send funding of $250.00 to my long-distance girlfriend from ghana that we met on match.com when i send the funding over there i've been told somebody else got the funding before she did. it happen twice on this now i like to know did she did got funding but lie that someone else got it since people need to sign release form plus know the secret phrase to get fund to that person.? IT DID CONFIRM PICKUP BUT WHO ; my girlfriend or someone eles? she want me to send money to replace that was supposedly been ripped off or stolen. can somone help me on this? david [protected]@netzero.net for result. or speak to local WU agent on this .THANK YOU.if any.

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Rhonda Hasselfeldt (Blaze)
Palmdale, US
Sep 12, 2010 1:01 am EDT

Dude why would you send money to someone thousands of miles away that you dont know/ We both know the answer to that. From now on dont go chasing internet waterfalls stick to the rivers and the lakes in your own town. Western Union may have some culpability but really you should eat the loss the loss being the price you pay to learn not to ever do something as transparently stupid as this. Yet you managed to do this twice. Find someone big and fat ( nice ) in your own neighborhood or neighborhood church. Not only did I tell you what happened to you I also told you how to avoid ever suffering from this type of nonsense again.

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Rhonda Hasselfeldt (Blaze)
Palmdale, US
Sep 12, 2010 12:46 am EDT

David, I'm sorry but it seems that you've been scammed. No one can pick up that money unless they know the password or phrase. If your girlfriend told you she did not have any i.d. and to send the monies under a password and someone else picked up the money then she was part of the scam. IF someone else was given the money and Western Union gave out the money to the wrong person then they are liable, but... David, it really sounds as though you've been had! I have dealt with W.U. all my life, both to send and recieve money and never had a problem. I've also sent money to prisons through W.U. Without your girlfriend giving up the password it's just about impossible for someone else to get the money. That's the long and short of it . David, you have been HAD! Do not send any more money to this woman. Make HER report the "incident" to W.U. so they can investigate what happened. I'd be willing to bet that she won't report what happened because NOTHING went wrong on her end. She had someone else pick up the money so she could double her take on you. You might be a nice guy for helping her, but now you're a sucker. Please don't fall for it again

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Western Union do not trust western union

Do not trust this company! chances are the intended recipient will not get the money.
They say it has been collected already by someone.! it happened to me..what a fraud!

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chie1479
PH
Nov 16, 2013 8:31 am EST
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yes i have been experience to last october they stole my money they have security quetion but the money they said they take him away so rigth now i will not trust to western even you sending your money to the other people you trust they because they said they have security question for valid i.d not on less is still sammer and not trusted site western union you cant trust your money..

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primadonna
SG
Dec 30, 2010 1:04 am EST
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I was to receive money from America in Singapore.The first day was told must have secret password questionWent away came back with password.Submitted form again and was told must have 10 digit number which on the official western union form says if available.It is a 13 hour time difference and now they want me to wake people up in the middle of the night for something that the official form tells me I don't need.What makees Singapore different than the millions of other Western Union offices?

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Western Union collection $120usd

With all due respect;

It is not exactly complain, rather trying and get cleared by the letter `s accuracy or lack thereof;" "" See the letter `S CONTENT LONGER DOWN" "
I ofcause much respect for the sender but also fear that it could be attempted fraud
I have had many similar mail `s not that I react to it, But now I want to know if it's something I can trust;
I should also mention that I have for a long time trying to find an independent adult who can confirm or deny these statements;

With friendly greetings
---------------------------------------------------------------------------------------------------------------------
FROM WESTERN UNION MONEY TRANSFER.
COTONOU BENIN REPUBLIC/ADDRESS 455 AGBOKOU, ANKPA ROAD
WEB SITE.WWW.WESTERNUNION.COM

DIRECTOR
(MR.VICTOR BROWN) OFFICIE INCHARGE
TELL: +[protected]
INTERNATIONAL NETWORK

Send Money Worldwide

WESTERN UNION HEAD OFFICE DEPARTMENT
REPUBLIC OF BENIN.FOREIGN CONTRACTOR PAYMENT OFFICE
TELEPHONE +[protected]
09/09/2010

Attention: Dear Valued Customer,
=====================

Thanks for your email.I want you to know that we have made all the good arrangement on how to transfer your fund to your account which you have with us but the only thing delaying us is the transfer fee of $120 and I want you to know that without the transfer fee the fund cannot be release to your account and it then become important that you have to try and have the money send to enable us get your fund to you.You have nothing to worry about as we are advise by the IMF to get the fund to you.So you have nothing to worry abou as we will transfer your fund to you within 3 hours of making the payment.So get the money send today for urgent attention to you.

Below is the information to send the $120.00 today through Western Union money transfer to make it faster and easier.

Receivers Name: Tagbo F Chuka
Country: Benin Republic
City:Cotonou
Amount to send: $120 usd
Text Question: olny
Text Answer:to day
M.T.C.N: ?
As soon as the fee has been paid, do send back to us the
Senders Name: ...
Senders Address: ...
MTCN NUMBER...

Please don't forget to send the MTCN number to me immediately you send the money and make sure that you send with this information to avoid mistake ok. Waiting to have the MTCN.

Sincerely,

Thanks For Using Western Union Office
SINCERELY REGARDS,
Sir.Jerry White
PHONE # +[protected]
NT FEDERAL MINISTRY OF FINANCE INCONJUCTION
WITH WESTERN UNION OFFICE

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Vijay Rathor
CM
Jun 17, 2011 1:37 pm EDT

Good morning dear Responsible,
Such a bad thing for your loyal clients that the department of CAMEROON is being spoil your company, s respect. Here, s all authorized bank who are availing your services are going to cheat your clients for example if we transfer money to our clients or home to other country and if some demands for data to transfer money so they release data of transaction after take a money... its not good for our bossiness and privacy, we can take a big action against this disgusting service. Now i am hardly requested to high management that please take a heavy action against these kind authorize-rs and peoples.
we, ll be thank full

Market Manager
SKT SUPER MARKET, DOUALA CAMEROON

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Western Union portuguese new id card

My mother sent me money by Western Union, she paid for the Urgency fare so the money could be available immediately because it was for a urgent situation. The Portuguese ID card was recently changed and no longer says National Identity card but Citizen Card. It has a biometric system that allows any person to use her finger print for identification. Because my ID Card no longer says National identification card, Western Union is discriminating all Portuguese people who don't carry a Passport (in Portugal we do not identify ourselves with a passport and as EU country we can travel among EU countries exhibiting our ID. As I can't identify myself, according to 4 branches of Western union in London, I can't collect the money. I wonder how they will deal with my impossibility to work next days derivate from that.
One of the ladies even told me: WE DO NOT EXCEPT CITIZEN CARDS, WE ONLY ACCEPT NATIONAL ID CARDS!
If you have a quick look through the internet you can find out that Portuguese national ID Card changed. I wonder if Portugal is being discriminated by this company. (Because I am taking this issue to the Consulate).

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Western Union fraud scam

One - Sarimah Kasamani
Contact Address: - No20: Simpang 55-14, R.P.N Kampong Pandan,
Jalan Pandan Satu, Kuala Belait KA2131
Negara Brunei Darussalam
Resident: - Bruneian
Country: - Negara Brunei Darussalam
Age: - 29
Occupation: - Royal Brunei Police Force

This citizen is a fraudster she goes about seeking for loans in various companies and she is intending to take a loan form any company and run away with their money so loan compannies be careful of this dangerous woman.

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Overview of Western Union complaint handling

Western Union reviews first appeared on Complaints Board on Feb 1, 2007. The latest review Transfer was posted on Mar 9, 2024. The latest complaint Как отличить мошенника от официального офиса по письмам? was resolved on Apr 11, 2014. Western Union has an average consumer rating of 2 stars from 346 reviews. Western Union has resolved 76 complaints.
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  1. Western Union Contacts

  2. Western Union phone numbers
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    33%
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    100%
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    +61 292 319 729
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    +351 800 2643 8750
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    +46 20 202 084
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    +90 212 375 5750
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    100%
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    Turkey
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    +86 400 819 9377
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    100%
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    Philippines
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    Saudi Arabia
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    Singapore
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    +82 798 8521 3000
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    Chile
    More phone numbers
  3. Western Union emails
  4. Western Union address
    7001 E. Belleview, Denver, Colorado, 80237, United States
  5. Western Union social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 30, 2024
  7. View all Western Union contacts

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