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Westgate Resorts review: class action lawsuit 24

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9:05 pm EDT
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I would like to join a class action lawsuit against Westgate Resort Gatlinburg TN . Westgate Resort lied about the details of the timeshare that I purchased. They have also lied about an offer that they made to me to do a "Voluntary Deed Buy Back" . Now they are using a lawyer to contact me with threats of a lawsuit against me for non payment . This has been an ongoing nightmare since 2013 . Please let me know of any advice that you might have for me . Thank You, Was Dumb

24 comments
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Rick72 Lisa77
US
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Mar 20, 2017 7:54 am EDT

Paying for a burned down timeshare in Gathering so I'm paying for the air there

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TNRockyMom
US
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Mar 27, 2017 12:30 pm EDT

We checked in on November 27, 2016. Security beat on our door at 8:10pm and told to "get out now." Westgate spokesman on Feb 1, 2017 owners meeting claims Fire Department only gave them 20 minutes to evacuate some 1400 guests...no way! I'm looking for a class action lawsuit against Westgate. Gatlinburg Fire Department is refusing to say when they told Westgate to evacuate..Just no comment!

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Steve Hutton
US
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Sep 21, 2020 6:44 pm EDT

I am interested in the law suite for I was forced to go other location and when I was able to return to
Gatlinburg but not in what I paid for two years in a role and the first year with fire I had to get a motel when they were allowing guest to stay there. I had to pay annual fees but no stay

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WonderingWhatGives
US
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May 28, 2017 7:48 am EDT

We purchased our timeshare at the Westgate Smokey Mountains Resort back in the early 2000's. I have always paid my maintenance, property taxes, and insurance fees on time. Well our first stay, we found out that we didn't get what they showed us and were pretty upset, so they told us at that time, that we could request to stay in the cabins and not the lodge. So, we waited two more years and gave our week as a wedding gift to our daughter, and they stayed in the cabins. Two years later we requested our week to stay in the cabins and they told us they were no longer doing that, we now had to stay in what we purchased, another upset week. We finally accepted what we had and went up to stay for our week and all of a sudden with our reservation they didn't have any room in the lodge and put us in the 3000 series with people above us and below us and the place was smaller. We were kept up until 3 am every night except the last two with me calling security who did nothing. Then we finally decided to upgrade to the cabins we originally thought we had bought, because we had paid off the lodge, and they burned in the fire. They have not even started rebuilding them but are still underway with building all of the ones on top of the mountain where we don't own. What is the insurance I am paying for, and how many years will we have to wait? Can this be filed in a lawsuit?

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Handyman275
US
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May 16, 2018 4:15 pm EDT

We purchased into Westgate Travel Club, while vacationing in Gatlinburg. We were never told that we only had 3 days to cancel, if we changed our mind. By the time that we returned home from vacation, it had been 5 days. after doing some research into this companies reviews, I immediately e-mailed them stating my desire and intention, to cancel my contract. I was told that I couldn't cancel now. What kind of chicken mess is that. And sadly enough, we were on our honeymoon, and told them so--three times. All they see is that bottom dollar.

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Jeff1gil
US
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May 26, 2018 3:52 pm EDT

I would be interested in entering into a class action lawsuit against Westgate. I have been trying to fight them regarding their maintenance fees. They increase their maintenance fees significantly every year to the point where you could stay in a hotel for a week for the same price, without having to buy the timeshare. They also did claim things in their sales process that they never did, like adding a water park at their River Ranch location.

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rep_all
US
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Sep 26, 2018 9:31 am EDT

I purchased a Westgate timeshare in Orlando about 20 years ago. It has long been paid for but now I would like to get rid of it. You cannot give it away. Westgate will let me deed it back for $1200.00
When I purchased it I was told it was a good investment. They are only interested in what they can get out of you. If the timeshare was worth anything they would take it back without any fees. It has been paid for many years.
The only way they can sell it is with high pressure sales tactics which caused them to lose a lawsuit in Tennessee.
As fraudulent as they are, I am surprised that there are not more class action lawsuits.

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meme123456
US
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Oct 16, 2018 11:25 am EDT

I am very interested in a lawsuit with Westgate. Please contact me at cmicro2017@hotmail.com if anyone knows of one that is going on that has to do with the ridiculous rise of maintenance fees.

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Angela0982
US
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Oct 26, 2018 5:45 pm EDT

We are definitely interested in the class action lawsuit. The more we get the better our chances of shutting them down. I’m tired of the lies and so much pressure was put on us to get the timeshare. Almost 5 hours. Then when we went to use our week it was almost $900 in maintenance fees. Along with being threatened to be physically thrown out if we didn’t quiet down. That was our first warning also. Not to mention we were forced to go to a meeting to discuss how we liked the place and was forced to listen to another sales pitch for 4 hours. May24mary@gmail.com. Angela

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Carrie Borowski-Ludwig
US
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Nov 04, 2018 8:22 pm EST

I am interested in a class action. PLease notify me carrieludwigfnp@gmail.com
I own at Orlando I need to get out, sick spouse I am unable to pay. Any info or guidance will be appreciated
I think I will stop paying this month but am hopeful there is something I can do. I have not used the resort yet due to illness. I am ok with walking away from what I have spent but can afford this no more.
Thanks all and God bless

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Tmelfi
US
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Nov 07, 2018 4:16 pm EST

I purchased my time share in Gatlinburg Tennessee 2017 i was told i can use it anytime in 2019 so i tried to schedule my time now so it would be available at the time i wanted to go when i called it was a different story they told me I could only go in jan who in their right mind would pay 8500 for something they could only use in the winter then someone called me about putting it up for sale which was another 1800 so i was scammed twice altogether with this timeshare i called the women who sold it to me and explained to her that they said i only get it in jan she said thats not right call back i did and they still gave me a run around

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janetsue
US
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Apr 03, 2019 1:23 pm EDT

i am with you i first purchased one in Gatlinburg in 2004 and then one in orlando, and was told it was worth more but told they would sell it to me for 65, 000 and i have it paid for and deeded to me, why oh why did i do this, why you ask welll i was pressured, so pressured, i had gotten a call in the middle of the sell of my best friends death and tried to leave numerous times, never could salesman even followed me downstairs and to the restroom and had a woman salesperson bring me to get something to drink and to the table to calm me and then they both started to pressure me. i felt like i could not get out of it. after hour and hour finally four or so i signed just to get out, and when i went to the next office it was the same way and the next i did not think i was ever going to leave the place, i have not paid in two years health conditions, now they are sueing me. they wont let me deed it back want money, they wont let me sell it back nothing and they say it was worth more than what they sold it to me for. what is up with that. and they also say you have to make 50, 000 and be married and all that stuff to buy, bull * i am single and on ss. they are full of you know what lets all get together and go after them. Janet

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Moni26
US
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Aug 08, 2019 1:37 am EDT

I am interested in a class action lawsuit please reach out to me ! lovemoni26@yahoo.com
Las Vegas flamingo resort is a joke I’ve been paying for 3 years and haven’t even seen the resort! I was sold something that doesn’t exist!

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AliSteph
US
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Sep 11, 2019 3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am interested in a class action lawsuit. Westgate in TN everything they tell you is a lie. They lie about the buyback, they don't explain things thoroughly. I can't even make a reservation bc they always full with new people that go there to tour the place. Stay away from Westgate.

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chris g768
US
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Sep 11, 2019 9:39 pm EDT
Replying to comment of AliSteph

I'm going to be contacting the law office that handled the case in Tenn. to find out if they have any interest in a sue against west gate in Fl. or a firm in Fl. that they would recommend. The fraud / lies and high pressure sales tactics are used at the town center to the extreme. They said "we need to make a copy of your license" but don't give it back. So you can't leave, even after five hours of telling them "No, I can't afford that."

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e_fustrated
US
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Sep 13, 2019 7:31 pm EDT

I am very interested in a lawsuit with Westgate. Please contact me. If anyone knows of one pertaining to HOA's and maintenance fees please contact me ASAP

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Mrs. Boiyd
US
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Sep 17, 2019 7:46 am EDT

I am very very interested in any class action lawsuit against Westgate. After several hours of high pressure tactics I signed in December for a timeshare. The cost is outrageous and the maintanance fees are over 1300.00 every other year. When I tried to cancel they said it was too late and that I could not. I am Canadian and this is costing me a fortune and for what I pay I could stay in Orlando for 2 or 3 weeks instead of one week every other year. Then they have this cruise and travel company call every month asking for 379.00 for membership fees. This is the worst decision of my life and I just want it overwith. To much strong arming tactics with Westgate. Please contact me at mscane@gmail.com if you can help. Thank you so much

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Mrs. Boiyd
US
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Sep 18, 2019 8:06 am EDT
Replying to comment of Mrs. Boiyd

mscane@gmail.com is my email if you can help mscane @ gmail.com

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Jim and Virginia
US
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Oct 29, 2019 7:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My wife and I are also interested in joining any Class Action litigation against Westgate. We can't seem to give away the Orlando site, that we never use and are $20K into. I find it sad that the founder of Westgate has embarked on building the largest residential home in the USA (85, 000 square feet - seriously!?!?!?!), instead of doing right by their customers. Please count us in.

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Frank1951
US
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May 02, 2020 4:37 pm EDT

My wife and her ex purchased a unit and lockout in Orlando for Christmas week every other year and paid around 28, 000 for it. Same thing. Told it was a great investment and could always sell at a premium. In fact, they were told that they could get assistance from Westgate as they have buyers lining up to purchase. LOL. There is a special place in hell for those salespeople and their evil CEO. The ex deeded it over to her. Smart guy. Any way we have rented it out successfully and made more than the HOA, but, I want to be rid of that POS. I would join any class action suit against them. If you get it going or find one, post the info here. Thanks.

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Quishana Woodley
US
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Aug 22, 2020 5:51 am EDT

Want to be apart of Westgate class action suit my email is Quishana1@gmail.com.

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joseph m sheridan
boron, US
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Nov 05, 2020 3:12 am EST

i would like for an attorney to contact us about another class a lawsuit against Westgate refusing to sell a 3rd party the timeshare as we cannot afford it anymore. We have never got to use it because they lied about the usages and times ava. etc. not only that but they told us when we bought it that if we ever wanted to sell it that there would never be a problem well again they lied. instead of them letting us sell it they would rather us have a foreclose and then they will get the property to resale to another idiot. in two years we have not gotten to use it and when we called they said its not ava. those days and then if there was any days ava.it would cost us $ 350 to stay there 4 days. what the hell are we paying monthly mortgage fees then. Anyhow i would like to start a class a action against Westgate for not allowing a 3rd party to pay off all expenses' owed to Westgate for this unit and to buy the timeshare of the offer they gave us at $36, 750.00.the money is currently in a account ready to be disbursed as soon as the timeshare deed is Available. the contract the buyers sent me has already been signed and ready to go . Westgate however will not allow this sale to be completed. PLEASE contact me asap.
my contact is kickjoeboxer@yahoo.com
Thank You
Joe

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Travis Ervin
US
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Jun 28, 2021 6:50 pm EDT

traviservin868@gmail.com. my girl and i just bought a timeshare.. It didn't take long for us to figure out something wouldn't right.. Its all a lie... A scam.. My girl is a school teacher.. Im a detailed..We worked hard for our money.. Im def.. Not goin out easy... Im down for a class action lawsuit.. I see there is a few people just like us an no telling how many more to afraid to speak.. We gotta do something... Not just for us... But for the other potential families that could be trap in this.. Maybe we could all bring our resources... Our knowledge an strongwell together an fight this... Please get in touch with me... traviservin868@ gmail.com

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Danielle Carrell
US
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Apr 07, 2022 4:40 pm EDT

They lied and mis lead me and put me in a old out dated place when I visited Orlando. They said I could Airbnb at anytime was a lie. I want out and my money back.

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