WildTangent review: unauthorized charge / difficulty cancelling 25

Wild tangent has been charging me for $6.99 monthly despite making a one-time payment to purchase a disc. This appears to be fraudulent and quite misleading. Are there no checks on this company? I am getting quite frustrated

Same for me. I bought JUST ONE game and there wasn't written anywhere I would have to pay every month ( I have screen prints to prove it). I told them and they said "Plans" were monthly charged while "Packs" are one-time charged, but I bought a "Pack"!

I can't cancel this, it's just a big Rip off!

I have been completely messed up by this company and I am so glad I am not the only one. My daughter wanted one of these games on this website so I agree to buy it for her which was suppose to be a one time payment. A couple of months went buy without me even notcing that they were charging me, until my account went overdrawn on a very tough financial month for me. I didn't understand it so I looked and there it was a $6.99 charge from wildtangent. I didn't even remember what it was! I looked it up on the internet and promptly found out who it was. My daughter played that game for like two minutes, it was very stupid and not worth a cent! We had long since deleted it from the computer because it caused a virus! So watch out! I have also looked at other game sites and they have the same games that this wild tangent company (if that's what you want to call it) for free! I am furious about this and I will go to the depths to make sure that these people are put in their place! I have since filed a complaint with the better business bureau but that will take weeks to get a response! Next step filing a fraud complaint at my bank if that doesn't help I 'll have to close my account and get the law on their behinds! I will not stand for this, the customer service is very rude and will not return my questions, they are completely ignoring me and that's got to tell you something. Oh, by the way they did tell me the first time that I spoke with them that they would cancel the account if I paid them $19.99 for the game whatever! Not worth $20.00. They then sent me an e-mail saying that the problem was resolved. I did not resolve this with them I promptly sent them back a return e-mal and I have done this almost every other day until today and no return response.They are taking food out of my daughters mouth, I am own a fixed income now because my husband is in the middle east and I had to quit my job because my daughter was coping very well with her father leaving so this is not going to sit well. I know it is just $6.99 a month but, we don't even use the game or the website so that is $6.99 that is being taken out of my account for no reason they are just gaining money fraudently! I mean I can buy food with that money! Can everyone who has had a problem with this company file a complaint also to the Better Business Bureau, they say they are a member but they want be for long! As long as we stick together and get the ball roling! Thanks for reading!

My daughter who is 16 signed up for this service without our knowledge and she did not know what she was doing. So after being charged 6.99 two months running, we tried to cancel and were told we would have to pay the 69.99 remaining to buy out her contract.
I have come up with the solution to cancel her debit card and let these people try and get the money from us in which case we will sue them for defrauding a 16 year old.

My advice for people playing these games and using a credit card online. Either sign up for paypal and download their plugin which allows you to create one time use credit cards to use online. The catch is that these cards have a $1000 limit, so as soon as you use them you have to go online to paypal and cancel the remaining balance.

Another solution is to buy a $20 prepaid card from the grocery store and use it for these services. You can charge off the 6.99 and then use the rest on gas money or whatever.

I too fell into the fraud of this company. Apparently they don't send out anything in the mail and their charge is very ambiguous as "support.wildgames.com" If we have enough parents and customers affected, we should file a law suit!

[censor], i have a HP, played trial version in HP & paid $6.99 by paypal since so cheap. While the download link doesn't work and received a confirmation email that it's monthly plan, need pay balance to cancel the account.

I removed credit card from paypal afterwords. really fraud!

hate it, although only 6.99, feel bad!

U [censor]! UZ ARE STEALING MONEY U [censor]ING [censor]! I AM SOO MAD THAT EVERY MONTH MONEY GETS STOLEN OUT OF MY ACCOUNT!

DOES ANYONE KNOW HOW I CAN STOP THESE PAYMENTS FROM COMMING OUT? PLEASE HELP ME! I HAVE BEEN TRYING AND TRYING TO GET IN CONTACT VIA TELEPHONE WITH THE WILDTANGENT COMPANY AND I JUST CANT FIND THEIR CONTACT DETAILS ANYWHERE ON HERE! THIS IS THE ONLY SITE I GET LED 2! SOMEBODY PLEASE HELP ME!

monaro_snowden@hotmail.com

I have been a member of Wild Tangent for a few months. When I tried to cancel my membership, it said i had an invalid password, so clicked on the link to reset it. They were to email me a new one, did this several times and I never got the the mail.
So HELP, I want this cancelled and can't log in. What a rip-off!

I want to cancel the monthly charges of 6.99 I purchased one game and was told by mistake I had signed on for a year, A year is up how do I make this go away?

I see I am not the only person to get scammed by this shady outfit that calls itself Wild Tangent. I am pissed that HP has partnered with such a fraudulaent and misleading company. My new laptop had their [censor] games pre-loaded. My son wanted to play one of them so he used the free tokens provided. After using the freebies I looked to buy a few more for him and thought I was purchasing 50 more for $6.99. It did not indicate that this was a monthly charge over a 12 month period, cause I never would have agreed to that! This is a simple case of misleading people and once getting thei rcredit card information, fleecing them for as long as they can. I think a class action lawsuit is in order.

This scam has to stop! Come on government this is one of the reason why people are getting poorer. There are so many company thieves and WildTangent is one of them.

Stop this scam! WildTangent is one of the Companies who are thieves.

THERE IS DEFINITELY SOMETHING WRONG GOING ON. I CAN SEE THAT FOR SOME IT CAN JUST BE AN ANNOYANCE, AND FOR SOME IT MAY NOT BE WORTH THE EFFORT TO SAY ANYTHING. FOR MYSELF IT ADDS UP IN A HURRY. I MYSELF HAVE DISPUTED MANY, MANY TRANSACTIONS THAT CAME UP ON MY CREDIT CARD. THIS ACTIVITY SEEMS TO HAVE STARTED THE FIRST PART OF DECEMBER AND CONTINUES ON SPORADICALLY. DISPUTE THE CHARGE, GET IN TOUCH WITH THE CREDIT CARD COMPANY, CLOSE THE CARD AND HAVE A NEW ONE REISSUED IF YOU NEED ANOTHER CARD.
ILIKE THE IDEA OF A CLASS ACTION LAWSUIT, IT'S PROBABLY A LAWYER WHO STARTED THIS SCAM. THANKS TO THOSE WHO MENTIONED THE HP CONNECTION...THAT IS MY NEXT STOP!

I too was sucked into the $6.99/month ripoff. I suspended the payments and they took $151 debit from my account. it cost me $20 to cancel. So I essentially paid over $200 for one game. Take my advice, read the fine print and just pay the lump sum and cut your ties.

Please Cancel Guynell Lott Out of $ 6.99 Montly

CANCEL MY ACCOUNT WITH WILD GAMES >COM

Ooh Guynett...An assertive man is sooo sexy!

Wild Tangent people are thieves...literally !

I had Wildgames installed on my HP computer when I bought it 2 years ago. I don't play them, but now after a computer scan, 10 of them have serious threats. WIN32Heur. I have managed to uninstall some of them, but 2 cannot be removed. WHY?
I need to get rid of these threats, and can only do so by uninstalling all of the infected games. But I don't know how to get rid of these that can't be uninstalled the normal way.
Lesley

I've only done the free trial versions, as I felt it in my bones at first try, and therefore really glad to find this page so that I as well can complain. You see, the thing is: They freeze your pc since cookies are following all the games you download. It gives them free access to scan through your computer and ### up the whole system.
I've now had crashdowns on my computer for almost a week, really slow internet if internet at all, and so on. I contacted customer service and they were awsome, so nice, tooo nice, so I got a bad feeling then. Especially when they wanted my to buy Internet Explorer Repair Tool, and then everything would be back to normal. My as.
Luckily my neighbor have over average computer skills, so he could tell me right away NOT to buy this Repair Tool and also what they said was not even true, since they tried to convince me they had found more than 600 corrupted files. What if I had bought into this? Without my neighbour helping me I most surthenly would.
Xcuse English btw, I'm Norwegian, but hope my message has gone through, it's just so hard to explain in an intelligent manner on a different language.

My laptop was acting up and had pop ups everywhere (Even some of naked women which I did not want to see!) I got so frustrated with this I called Microsoft and let them try to figure it out. About 5 minutes later I got a call back from Microsoft saying that deleting Wildtangent would be a good start. At this time I had no idea what Wildtangent was. I never downloaded it and hadn't even heard of it! The guy said that they have multiple names and all have viruses, spyware, and malware. Even after running multiple computer scans, nothing was found. Eventually I deleted it and the problem went away. This is definitely a scam and I would ge happy to sue.

i am from india . I bought a HP laptop in October 2013 . It had these wildtangent games trial . I liked one game and went to buy some tokens online . it was at a nominal price of Rs. 50 but since then its getting debited from my account . I had no idea till date . I called my bank and they informed me that this has been debited because of this site. Their is only one option to block the card and get a new card . But this is really irritating as this would waste lot of time and efforts

I really want to cancel this . please help me to resolve this.

I have registered with Wild Tangent and have been receiving Wild coins regularly. It has been going of the same credit card as from the first time that it was payed. Now for some reason it is rejecting my credit card. There is nothing wrong with my card as I have been using it for other online shopping. I have also on various occasions tried a different credit card and still it gives me a reply of the credit card must have expired or unable to connect to server. If it was only once or twice I would understand that it may be the Internet or something. What concerns me is that when I run out of coins, I will not be able to use the games. I can also not at the moment buy any games as I am worried I will not be able to get more coins if I need some. I have looked at all my correspondence from Wild Tangent and there is no indication on whom I may contact with regard to this matter.

I am having charges from WILDTANGENT on my Direct Expresss Card and I haven't bought a game from wild tangent ever! I have played free download years ago on my pc back when I had a computer on the World Wide Web. But that's been 3 years or so. These charges just started about 3 months ago. I can't find any contact info other than a form on their website which has no option to attach anything. My only internet is my straight talk phone and I don't buy games, I've bought books but not games. I don't know what to do, this card is how we receive my Sons SSI. He is totally bedridden and not mentally capable of even talking there's no one around who has internet, and no ones had my card but I'm having charges taken off, sometimes twice or more a month I WANT IT STOPPED AND OUR MONEY RETURNED

Hi, My name is Francisco OLabrada and I live in Boll, Switzerland. Please note that my Visa Platinum credit card 54745xxxxxxxx6024 is being misused for subscription against Wildtangent [protected] US without my knowledge. Initially I took it as one-off incident but transaction of US $ 9.99.
Please gime me a feddback.
francolabrada@outlook.com