Monkeytype’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of typists are dissatisfied with typing test experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Typing website
Hello! In 2024, Monkeytype (the website https://monkeytype.com) banned me from using Monkeytype without a reason. The ban is my IP address, not my account. It doesn't say a reason why I was banned and does not mention how long I was banned. However, I did contact support (by email) but they never responded. Here is the response from what is happening here (note that anything that is underlined represents my IP address that I will not share) and I'll have a few pictures below (that is edited to make sure I don't share my IP address and stuff like that) (this is what happened in Sep 8, 2024 at 9:29 AM (PDT)) (anything styled like "[ example ]" with the brackets represents that I edited it because of a few reasons):
Me (Sep 8, 2024 at 9:29 AM (PDT)): Hello, it is [my username from GitHub] from GitHub. My IP got banned by the way and this started yesterday
Monkeytype support (Sep 8, 2024 at 9:31 AM (PDT)): Whats the ip
Me (Sep 8, 2024 at 9:32 AM (PDT)): [provides the banned IP address]
Monkeytype support (Sep 8, 2024 at 9:35 AM (PDT)): You got banned because you kept creating rooms on dev.monkeytype.com with profane names.
Me (Sep 8, 2024 at 9:36 AM (PDT)): I didn't do that. That was someone else. How long is the ban by the way
Me (Sep 8, 2024 at 9:39 AM (PDT)): By the way, it is the home IP address and I only live in my home IP and I did not do that
Monkeytype support (Sep 8, 2024 at 9:43 AM (PDT)): Your responses coupled with your weirdly aggressive past emails makes me pretty certain. Enjoy the ban.
Me (Sep 8, 2024 at 9:44 AM (PDT)): For how long (the ban)
Me (Sep 8, 2024 at 9:51 AM (PDT)): Again, I need you to let me know how long is the ban
Me (Sep 8, 2024 at 10:03 AM (PDT)): If you have time, how long do I get banned.
Me (Sep 8, 2024 at 4:19 PM (PDT)): How long is the ban (for [my banned IP address]) in Monkeytype because my friend is concerned because my friend uses Monkeytype everyday and sees a banned message
Me (Oct 25, 2024 at 1:29 PM (PDT)): How long is the ban then?
Me (Oct 30, 2024 at 9:19 AM (PDT)): I can sue you for bad support. So how long does IP bans always take
----------
There was no response from Monkeytype after that. Also, I did ask a question on why I was banned on Monkeytype on GitHub at https://github.com/monkeytypegame/monkeytype/discussions/5861 and they asked me to send a email (I didn't send a email to that before placing it on GitHub. I asked the same question again in the same place (not emails) at https://github.com/monkeytypegame/monkeytype/discussions/5908 but then, there was no response and just banned me from using GitHub Monkeytype (not sure if it's the correct term by the way). As of 2025, it is still banned on my side and I haven't gotten a response from them. If you look at the pictures below, I provided the thing that is true
Confidential Information Hidden: This section contains confidential information visible to verified Monkeytype representatives only. If you are affiliated with Monkeytype, please claim your business to access these details.
When I contacted the same email again including the emails that are provided on the right side, I haven't gotten a response in 2025 either
Is Monkeytype Legit?
Monkeytype earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Monkeytype.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Monkeytype.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Monkeytype have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Monkeytype and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Monkeytype protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with Monkeytype has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
Overview of Monkeytype complaint handling
-
Monkeytype Contacts
-
Monkeytype emailscontact@monkeytype.com100%Confidence score: 100%jack@monkeytype.com99%Confidence score: 99%
-
Monkeytype social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Most discussed Monkeytype complaints
Typing website
Silverware Software
8 reviews
Realbyte
9 reviews
Nordcurrent Welcome
2 reviews
Synium Software GmbH
2 reviews
TheWiSpy
6 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!