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Hello my name is Smith I placed an order online the order number is [protected] at 11 am on May 24, 2024 with wingstop Chicago Harrison (#537)
12 E Harrison St
Chicago, Illinois 60605
[protected]
I never got the order and when I called to check the status the male on the phone became very hostile and combative as follow:
1. Refused to give his name
2. Began yelling and screaming if you didn’t get your order call them and they will refund your money.
3. Hung up the phone
Now I had no idea that there was a problem with the order I told him I did not understand what he meant call, call whom when I asked him who did I was supposed to call this is when he hung the phone up. Now I’m a manager of a large company and I know that is not how it should have been handled. I would like my full payment refund back to my account. You do not have to worry about any order coming from this business in the future.
Claimed loss: $27.98 on May 28, 2024
Desired outcome: Want to be reimbursed
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The hostility and refusal to provide basic information from their staff is disgraceful. You deserve a full refund and an apology for how you were treated. Make sure you keep pushing for your money back and let them know that their behavior has cost them a customer. Your time and money are valuable, and it’s time they realize that. Stay strong and demand the respect and service you deserve.