Wipro
Reviews and Complaints

We are a retailer. And we bought the product on 2014 from a wholesale dealer Mattathil Agencies Kurvilangad Kerala 686633. Now we have situation that we have sold the product on 2016 and the customer replaced the product on 2017. Now the customer is under warranty but the wholesale dealer is not replacing the product and they are saying that the product is not under warranty. And also they are saying we cant sell or purchase wipro products anywhere from kerala. So I need a immediate report against this.

Hi There,

I worked for Wipro from August 2015 until Dec 2016 on contract in Vancouver BC. The client was Kit & Ace. For which I was paid without problem. I was then given a 3 month extension from Dec 2016 until March 2017. Even though I was given a contact for the extension I have not been paid. The contracting and hiring personal are:

manjunath.[protected]@wipro.com
sachin.[protected]@wipro.com
jayaprakash.[protected]@wipro.com

Manju (Manjunath DVS)
Wipro Technologies, One Bellevue Center, 411, 108th Avenue NE, Suite 1900, Bellevue, WA 98004
Work # +[protected]; Mobile # +[protected]; Fax # +[protected]

These people have promised that the contract will be paid but they have missed every deadline set by themselves. I am now in the process of suing Wipro Canada for unpaid work. On top of the unpaid fee I am asking for a daily interest percentage and charging for all my time to recover the monies owed.

Basically I will be paid and it will cost Wipro more than the original fee. That is the penalty for not meeting your obligations.

Please contact me if you need details. If it's just lip service and nothing is actually going to happen then I will take my chances with the courts as they can force action.

WIPRO HR & Senior Leaders can be very fickle-minded & capricious even uptil the penultimate stage in hiring, so please tread with extra prudence when applying there & don't forget the adage "Many a slip 'twixt the cup and lip".

Facts:

I had 20+ yrs of relevant experience in IT-ITeS org (bellwether as well as startups) at the time of this incident. My successful career has been based on a bedrock of consistent outcome-based, client-appreciated hard-work, backed by a scintillating academic past in school-college.

May'2016 = I was at a cusp, taking a much-needed sabbatical from work & actively looking for a new role with career growth
Jun'2016 = I received an initial call from Wipro for a Senior (GM level) position with a specific vertical, account, role
Jul'2016 = I was called to BLR from DEL for a day-long visit to attend a series of final interviews with Sr.Leaders & HR
Aug'2016 = Correspondence related to my hiring were proceeding smoothly, early date of joining discussed, docs submitted
Sep'2016 = My hiring process slowed down mysteriously, citing delays in "internal approvals"-still no offer letter issued
Oct'2016 = Sr. HR SPOC resigns & no intimation is shared that my hiring has been put on hold, after 4 mths of waiting
Nov'2016 = I try making a few enquiries & realized that I've been left high & dry, after nearly joining formally
Dec'2016 = I file a greivance addressed to Sr. Leadership of Wipro + Ombudsman with all details, chronology of events
Jan'2017 = Wipro Ombudsman lawyer reverts after internal investigation that business requirements are dynamic
Feb'2017 = Wipro HR (Jr) level reverted to me that the episode was regrettable & I will be contacted if any requirement

Having known from the beginning of the recruitment process that I was urgently looking out for a job with steady income, that I had pressing personal financial factors to address (home-loan EMIs, sustaining my family) on just my life's savings upto that point, WIPRO HR could have handled the matter with due sensitivity, clarity, transparency, expeditiously and with a less cavalier attitude.

The WIPRO VP to whom I was to report upon joining and who had called me daily at one point to urge me to be ready to join at a short notice in Aug'2016 should not have abandoned me suddenly (as was done), avoiding my calls & mails without a professional update. I had a couple of other offers that came during July-Oct'2016 which I rejected thinking that WIPRO team was so gung-ho about my candidacy and the chances of joining shortly were very promising. I'm still jobless & the career gap has grown - much to my disadvantage and only due to 3-4 ruthless Sr. folks with no accountability & low conscience.

I highlight my plight with a hope that the mental trauma, waiting-in-vain, frustration, disillusionment, disenchantment and disappointment that I endured all these past months should not be a recurring phenomenon for another senior professional applying to WIPRO. If business requirements are so fluid that even Sr. Level hires can be stalled / shelved overnight ad-infinitum, then why raise anyone's hopes by leading them on, inviting to BLR for final F2F talks, explaining the JD, role, responsibilities, delivery-expectations in minute detail?

Very insensitive, unprofessional, unbecoming behaviour coming from an IT major of our nation. I had expected lots more professionalism, accountability and sensitivity from an esteemed org of such repute, with such highly touted standards of business ethics and corporate governance.

Regards.

Hi Team,
This is Suha Fuawad and I have worked with Wipro Ltd in Noida for 24 months as a customer services associate for TalkTalk process .
My employee ID was 613425
and company's employee ID was suha.[protected]@wbpo.com
I have left Wipro on 31Aug'16 with 2 months notice period. While submitting notice period wrong email address was updated by mistake on my resignation which was submitted on wipro portal. I requested my manager, CCM and HR to help me with this so can get my reliving details on time after 31st Aug'16.
HR asked to send details to the wpbosettlement.[protected]@wipro.com which I did. I called HR help desk too for confirmation of my request but I received no response.
And now here I'm still waiting for response. It's been almost a month there is response I received.
Please help me with this otherwise I would have to take this this Labour Court to get my experience details.
My contact no. [protected]
Email address : suha.[protected]@gmail.com

About my service @WIPRO: ================ - I joined WIPRO as a WASIAN at 2007 and have been working for WIPRO for the past 7+ years and would always continue to work for WIPRO.. - I am proud to share that I was always billed from the date of reporting at Chennai. Please refer my previous appraisal document/rating starting from WASIAN period. - There was no issues/escalations raised against me at WIPRO. - I always ensure that there was no impact to project deliverable from day one even during the maternity period. - Just to quote, an year back, one of my batch mate who was working in my project got a better offer and she switched to another company. But i stood by WIPRO even though my package was comparatively less as i was more passionate about WIPRO, who gave me this opportunity to start as WASIAN. People Involved: ========== - Myself (Umamageswari Devarajulu] - Pujarini Mitra [HR] - Settlement Team [Finance] Description of the issue: ============== - During the beginning of the year 2015, I had to take leave to travel to USA temporarily (as a unplanned trip) to accompany my son. - I did got the approval for the leaves as I was just moved to free pool, hence no impact to any deliverables. - During my vacation, i was checking my email all the time and ensure that i was never remote for any communication. - After coming to US, unfortunately my husband project got extended and I had to continue my stay at USA. - Considering my interest to continue to work for WIPRO, I applied for EAD [Employment Authorization Document], so that i can work for WIPRO. - Again, unfortunately the EAD process took its maximum time to get approved - During this time, i reached my cap on the leaves and got an automated email to report to work. - Hence, I reached out to HR and explained my situation and my willingness to work for WIPRO from onsite. Also, I updated my EAD status to the HR and requested to extend my leaves hoping that my EAD will be approved at its expected maximum time. - But, HR denied my request and did not even care about my willingness to continue to work for WIPRO. She forced me to submit my resignation to complete the process. - With hard emotions, I submitted my resignation after confirming that [Oral discussion over the phone] I don't have to service for my notice period due to 2 reason: #1 - I was in free pool and have no impact to any project; #2 - Not allowed to work from USA as EAD was in processing. This was the reason to set my last date on my approved leave date. - Though the resignation was in progress, I came to know that EAD was approved and I reached out to HR again to consider/revert my resignation request. But again, with no respect the request was ignored. - I mailed and called HR several times explaining my situations but my requests were ignored and was not ready to provide any solutions. Even HR told me that she cant help and nobody from WIPRO can help me on this. I was really hurt after hearing such sort of words. I dont think i deserve such a sort of treatment from WIPRO. To be honest, i really begged for this many times. But the way i got a response was unacceptable. - All these days i was always reachable through email and never was non-communicable. Disrespect for the Service: ================ - After all these communications, one day (after 2 months) I got an email from settlement saying that I owe 1.5 lakhs as "notice period recovery", which is a huge shock for me, when i was expecting some PF settlement. - I was never given an opportunity to continue to work for WIPRO again, but the process of settlement took 2 months after my resignation. I would have been very happy, if I was allowed to continue my job at WIPRO rather than taking more time to process the resignation. - This is the first time in my 7+ years service with WIPRO, i felt disappointed for not recognizing my service at WIPRO. Neither the HR nor the WIPRO settlement team heard my concerns. - I am ok to give away my PF. But asking huge amount of 1.5 lakhs as a "notice period recovery" does not look like WIPRO treating its employee [x-employee] fair. In my case, it was mutually agreed that no notice period is necessary, besides receiving the letter to pay huge amount was really shocking for me. - On top of it, though i am in USA, I am not doing well financially to even pay out the big amount, which is not fairly calculated. Conclusion: ======= - I hope WIPRO will consider my dedication and sincerity as an Employee of WIPRO and would investigate my case. - Please waive-off the "notice period recovery amount", which was un-fairly charged. OR I would be more than happy if you consider taking me back to WIPRO. I dont want to complain about the HR or Settlement team on this anymore. I raised this issue here to get a better solution and deal this in a fair way. This is my last hope. Thank you! Uma

On 2015, I gave an interview in wipro bps. It was for the process Talk Talk Tech (talk talk telecom - uk). Took 14 hours for completing an interview. Wipro bps rule (As informed by wipro bps ) - whoever is joining wipro bps have to complete 18 months to be eligible for applying in Wipro technologies and/or wipro infotech as per domain. (Which is a fake promise to candidates). I am studying B.Sc IMS from Kolkata. My classmate told me that one of his friend is in wipro bps for 2 years and still working in Wipro BPS division only. But my own point is, I am not interested about Wipro at all. Every day they sends me un necessary Wipro BPS job opening mails and sometimes calls too. I Informed them over phone more than 10 times not interested in Wipro. They are so shameless, still mailing everyday. On 14-Jan-2016 again sent a mail- Dear Candidate, Dear Candidate, ... MENTION ***ARPITA LPT*** ON THE TOP OF THE RESUME. Greetings from Wipro. Here is a great opportunity to appear for an Interview with us. Please Walk-In to grab this excellent opportunity with a print-out of this email. Please refer to the details mentioned below for other relevant documents. ... Job Description (Hardware & Customer Support Voice Process): ... *International Voice Hardware Support & Customer Service Process *Troubleshooting & Remote Support to International Clients over the phone *Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.) *Inbound premium opening (No Outbound Scam or Sales) *Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process *Candidates should be ready to work 5 days/week with 2 Week Offs (rotational) *Should be flexible to work in Night Shifts, as per business requirement ... Salary: Gross Annual Rs.1, 50, 000 to Rs.2, 00, 000 Lac (Lucrative Incentives + Both side Pick & Drop) Job Location: Kolkata Interview Location: Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee Interview Date & Time: 15-Jan-16 & 16-Jan-16(11am- 3pm) Interview reference: ARPITA-LPT Documents Required: *Updated, Printed Resume *1 Passport Size Color Photograph *Photo ID & Address Proof in Original, Along with 1 Photocopy each *Educational Qualification & Work Experience Documents (If Any) In Original *Print-Out of this Email ... Desired Candidate Profile: ... *Fresher & Experienced candidates (18-45 years of age) *Undergraduates & Graduates, both are eligible *BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible *Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred *CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible *Candidates pursuing any regular course or any of the above course are NOT eligible *Candidates pursuing or completed Distance MBA/PGDM are eligible *Ready to work in Night Shifts ... *Please ignore the e-mail incase not relevant to you, or if you are not interested *Please forward this e-mail to your friends / someone you know looking for a job Arpita Chakraborty Wipro Business Process Services Contact +[protected] / [protected] e-Mail arpita.[protected]@wipro.com and I replied - "Every single day i receives this kind of disturbing mail from wipro bps. In spite of informing them over phone, still receiving this types of non-required emails. my profile is registered in job portals doesn't mean you have the authority to sending mail to anyone in the name of mass mailing and disturbing them. I have already left Wipro and have no single interest in Wipro. stop disturbing me. Stop sending me these kind of unnecessary emails. " On the same day again sent me an email. The person who is sending- her name is arpita chakraborty and her email address is arpita.[protected]@wipro.com. She is not the only one. Various person from hr team send emails without proper profile verification. They have my profile details in their system. I had submitted my resignation letter before leaving wipro. I do not understand one thing - a company like Wipro can be so shameless. What do they think - they have the authority to do what ever they want? stop sending me those emails.

I have attended interview at Wipro and got selected. Now its almost 8 months over, but still I didn't get the offer letter. I called them to know the status. They said right now they have some internal conflicts. Then why the hell you have conducted interviews. Its absolutely time waste They dont have any plan or nothing. they also told me that they cant assure that I will get offer letter. Dont ever attend interviews conducted by wipro. it looks like for time pass they conducted interviews

Go ahead and work in a grocery shop or work in a small company BUT DONT EVEN THINK OF WORKING IN WIPRO. I have worked in 4 org in total in 12 years of my tenurity, Trust me. They have nothing good to speak about except infrastructure. Mr. Premji has become lazy and may be that’s the reason their employee has also become lazy. I worked there and was on of the top performers and have maintained good conduct. Worked extra if company needed me(off course I didn’t get paid for those extra hours) Most disappointing part is I am trying to get all my documents from the company, I called them from one month but I was not successful though each time I was getting charged for my call as they have some automated caller system(which is useless as it connects you to no one). I got tired and got in touch with my with whose help I got the email address, trust me it has been 5 months and the issue is still not resolved. Reason: no one reads that emails. I have even escalated the case to so called escalation team but again they also don t work. After all you are an ex employee and we are not giving them business to them so no one will bother you. Trust me its worst than any other company. I have never seen this much delay. After sending 20-30 emails I get reply asking for the same information which I sent them 5 months back. Oh god what did I do? I wasted my 2 years in the company. I DONT RECOMMEND THIS COMPANY TO ANYONE. IF I WOULD HAVE READ THIS BLOG 4 YEARS BACK I WOULD NOT HAVE FACED THIS ISSUE.

Hi my name is Payel, I worked in Wipro BPO for seven months, Kolkata location for United Health Care Group- Claims Processing. After my Job confirmation I had been harrasaed mentally & threaten by my senior SME (Subject Matter Expert). He played some tricky games with me & tried to get into my personal life, his intention was to exploit me & he created a falls phone call (imitating my voice) to my Boy Friend, to destroy our relationship. I was insulted by the SME on the work floor everyday. I infromed all the senior people & HR team about these incidents they did not give any importance to my words. I had no vaid proof against the SME (he made all those nuisence by tricks) so Wipro did not take my problem as a serious concern. More of all as I could not serve the notice period after resignation due to insecurity now Wipro has terminated me from the service.. I need justification for it..

Dear Sir,
Most humbly and respectfully I would like to state that after waiting too long for my Provident Fund, I have received lesser amount, the total amount received even does not eqalizes to my PF contribution per month till 3years with my last company. The amount received is lesser than the accurate figure.
My PF account number is DL2371971707. I worked in the last organisation for 3 complete years (30th July, 2007 - 22nd september, 2010)
Kindly look into the matter and remitt the remaining amount into my account as mentioned in my PF form respectively. I would be really grateful for your help.

Thanking you,
Your's Sincerly,
Shivani Sonal

I am with this blood sucking company for last 4 yrs...not that I am too happy with the company...
but I am looking for the right opportunity for moving out...though 4 yrs is a long enough period...I
haven’t thought of joining another BPO...seems the blood sucking DNA is in the genes of all the BPO’s in India..
& hence I have thought of changing the industry for good.
This is a company that gave increment about 2 yrs back when the industry was in recession, boasting that it is the only company that has done so despite recession & also announced they had huge reserves & hence can afford a pay raise for its employees...however now, after 2 yrs when the industries all over are getting back to normal ...this is a company that says they cannot give a pay raise because of recession that happened 2 Yrs back...
Yes, guys it has been close to 2 yrs now, that no employee in Wipro Bpo has gotten any pay raise...Can you beat that.
It is really surprising to see people being hired for as low as 7500/- a month in an international BPO...but this Wipro, so it is possible...

They pay you around Rs. [protected] for referring a friend, but I am proud to have not spoiled anyone’s career by referring them to this hell of companies..
I would never do that...

So guys, think umpteen times before even landing for an interview with this company...
You will be disappointed, later if not now
Join this company only if you are not finding job anywhere better..
& don’t fall prey to their claims that Wipro BPO is a gateway to Wipro IT...that doesn’t really happen very often...
At the max they would transfer you to the another division of their BPO business with Microsoft...that is again being on calls & speaking to the American nitwits over the phone...
There are some who would wanna join this BPO for the incentives they offer, or should I say used to offer, but not anymore...they have drastically reduced it from 8000/- to 750/-, saying this was done b’coz of the increasing rupee value...but that wasn’t true...its was just another way of making sure some more exploitation of its employees was possible.

Only the high ups are earning here, with the bonuses n all they get for sucking other employees bloods.
Azim Premji, the head of this sham organization is the ringleader, who inspite of being amongst the richest doesn’t know the use of money (Maybe, he needs to learn some lessons from Vijay Mallya).

He so efficiently fooled people into thinking that he is one of the biggest philanthropist India has ever had by donating 10000 crores for Charity...but a very few know that even 85% of Wipro is owned by a Charity arm of Premji & this donation could be just another way of evading taxes.
Charity, when you are not raising the pays of your employees terming recession the reason is in itself so doubtful...Premji is a Tax evader & Wipro has many illegal operations one amongst them is to import cheap chinese CFL bulb parts & then assembling them in India & selling them as Indian...Even a case was filed against the company a while back by the government...but, this is India so you know what would happen to the influentials.

I’ve said it all, Guys think before you leap to death by joining this company...
Death of your career...
Death of your growth...
Death of your ambitions...

I purchased this 19" Viewsonic monitor model VA903B-2 (VS11305) in June 2007. But after 1 year and 5 months of use, many of the pixels became dead. I handed it over to Viewsonic authorized service centre at Manish Plaza, NIBM Road, Kndhawa, Pune. Viewsonic admitted that this issue is not covered in warranty even though the monitor is in warranty for another 1 year and 7 months.

Absolutely useless products and customer care. DO NOT, repeat, DO NOT go for any of the Viewsonic products. Rather just go for some of the established brands like LG, Samsung or Sony. I feel Sony is the best one.

regarding my personal computer [Wipro], it's monitor HCM780M, whose serial number :- [protected] and SS. NO. 8856...has a long time problem about 1 years that, it's display characteristics in which...brightness, contrast, or other display settings...are poping up at every seconds or stable at the centre of monitor display...
sir, i have not concentrate on my work...due to this...not using my PC...and it is worthwhile...it's my humble request to you sir...please sortout this problem as soon as possible...by this...i m happily using ur company product...and giving good suggestion about your product to our friends...
thanking you...
your's sincerely,
Saurabh Jha
bhopal, +[protected]

SIR...,
regarding monitor...display block characteristics which is operated manually by buttons situated bottom of monitor is anytime coming at the centre of monitor display...
The settings block comes on suddenly and we are unable to exit from the same
sometimes the block goes off without any action and everything is fine till it is back again and it is come again and again...by all this i did'nt work on my PC...all result it's useles...please sir giving your suggestion as soon as possible...
This has been happening for the last 1 year and is a real pain
Please send some solution

MY PC IS NOT WORKING MEANS WHEN IT STARTS AT THE SAME TIME IT AUTOMATICALLY SHUT OFF.AND THE MONITORS SWITCH IS NOT WORKING PROPERLY ( MODEL NO: WLS191W)

Firstly, the advise rendered by the customer care executive (Cce) over the call was false which resulted in me recharging for certain amount which bears no resemblance to my need or the advise of the cce. Thereafter, when i called airtel customer care today, the cce who answered the call had no answers for my concern, and when requested to transfer the call to his manager, the cce disconnect the call and never returns back. Is this the service for which airtel places cce who carry the no - responsibility attitude?

The service of airtel cce is absolutely worst. The cce was not able to understand my concern but for repeating his words again and again.

I had purchased Nokia 6270 18 months back .It had lots of problem like:

1)Slider problem.
2)auto restart.
3)S/w problem.
4)Memory card lock.
5)Network problem.
6)poor video quality.

I gave for service 3 times and once they changed the software version my sound quality was also bad.There was not any permanent fix and I have got a replacement for my mobile after a month.The new mobile was working fine and i am getting many problems after 3 months.The Nokia service seems to be very worst.I very well know that nothing is going to happen writing in this complain board but still i suffered a lot investing a big amount.

From the morning i could not access vodafone.in webpage. i think the server is down. i am able to access all the other pages. I even asked my friend to try to access from his DSL connection. So this is a very big problem that we are not even able to pay our bills via this. Whenever i call customer care they simply point out mistakes on our side. But they dont even understand the problem. i am seeing a blank page whenever i type www.vodafone.in and hit enter. no process.

Please look into this matter seriously and respond to me as early as possible.

Complaints on "Airtel - Bangalore"
Read more complaints on this Company
Airtel - Bangalore
Posted: 2007-05-07 by Deepak [send email]
Pathetic customer care!

Complaint Rating:

I recharged with Rs. 210 which is a validity one.. in that the was an hidden offer which has 1 Rs rental per day..

I sent message for deactivating it on 16th April and on 20 th I raised a complaint also... for that by that stupid 198 service...
its still not deactivated..

When i wanna talk to superior.. these CC people simply hang up the call..

Then what is the sense of CC people..

Airtel --- has Servers which will be also out of service .. this is the only answer CC people says...

Pathetic support center people who disconnects the call when they don’t find any answer and there is no survey response come when they disconnect the call by their own...

Only have limited information with corrupted database and always try to be adamant on that info... I have never seen such disgusting support anywhere except Airtel Bangalore.

Please Keep Some Good Educated People...

sir, on 28 th march i have recieved an interview call from you that you are shortly opening branch in Noida. For that branch you have require ment of 25 candidates. you have also told me that you have to pay Rs.3550/- in cash / DD. I have paid that Rs. in cash in favour of Mr. Ravi Singh. from my home town. you have reply me for depositon. but you have not inform me about interview date and my courier details.
i want to know that is that mail was from your organisation and really are u going to open the brnach in Noida.
i am afraid of money which i have paid in favour of your company.
please mail me urgently or contact me on [protected]