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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

248 comments
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Sakthivel P
US
Aug 20, 2018 1:57 pm EDT

My email id is sakthivelp91@yahoo.com

I forgot my yahoo mail login password and iam not having details like childhood dood name, born town et.

So please do some thing to reset my password..

Kindly reply to this email id: sakthivelphase@gmail.com

Thanks in advance.
Sakthivel P

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advertisers
US
Aug 20, 2018 3:24 pm EDT

Hi:Ive noticed in the past few weeks that when I GO ON A WEB SITE THAT SEVERAL ADVERTISERS WILL COME ON (OVER) THE ONE THAT I CHOSE.HOW CAN I SET MY COMPUTER SO I DONT GET THIS?dhei752160@yahoo.com.ill be on menards and whatever im looking at will have several other advertisers come on about the subject matter that I am searching for

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Shannu Raj
IN
Aug 20, 2018 3:32 pm EDT

Hi team

My mail id is not working from past 2 days.., my profile is not opening i am not able to check my mails or any of the details from my account...
the account shows like
"Oops! unable to load messages. please try again later"

mail id - info.djshannu@yahoo.com
contact num - [protected]

kindly check and do the needful.
Regards
SHANNU RAJ

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Peter Olsson
US
Aug 20, 2018 3:50 pm EDT

Yahoo new privacy and terms ( (Yahoo is now part of Oath)is not allowing me to get into my emails.
I have selected I Accept and the icon goes grey and nothing else happens effectively locking me out of my emails.
What are you doing to resolve this issue?

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sajjad2252
PK
Aug 20, 2018 4:08 pm EDT

I am not receiving any email on my mail address. Due to this i am facing much loss of time and potential. I request you to kindly tell me what the hell is going on, and resolve this issue
Email address under problem:
hussainsajjad1993.@yahoo.com

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Dolly Tomar
US
Aug 20, 2018 4:22 pm EDT

Sir actually I forget my Yahoo account password that is tomar_dolly@yahoo.in . In my account I also set account key but which number I added in account recently I lost my mobile . So because of that I can't recover my account please sir help me it's very urgent I totally depends on my mail account it's very important for me

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Ammar Ali
US
Aug 20, 2018 4:28 pm EDT

I can't access my mails.
There is an Error Temporary 2.
Please Solve my problem.

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pananthu
IN
Aug 20, 2018 5:19 pm EDT

in the mail page, I choose a mail and click to delete. but it does not delete ?

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contrefort
CA
Aug 20, 2018 5:35 pm EDT

Hi!

My yahoo username is Contrefort.

1/3 of the time I log my browser get "jack" by a "red Page" asking me to send all my password...

This page come only when Im log in my yahoo account.

Can u help me prevent this fishing scam please?

thanks
Jean-Sébastien Houle
jeancbastien@gmail.com

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Mragaret
US
Aug 20, 2018 5:51 pm EDT

It would be nice to see some of the good things President Trump does instead of constantly badgering everything he does. News is suppose to be bias. Your just a bunch of Trump hating liberals. Your going to end up like a lot of other outlets that crumble because people are tired of the bull.

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Rimantas Venckus
US
Aug 20, 2018 6:22 pm EDT

Opens pop up " Before you continue", at the bottom OK and MANAGE buttons. If I press any of them I got "Oops, something went wrong" and button " Start again",
and again the same story. It is loop of errors. can't even get to login page. [censored] !

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Styles231
US
Aug 20, 2018 6:40 pm EDT

This guy, called Donald wood that uses the yahoo mail, threatened someone with criminal persecution beacuse he wouldn't stop sending him e mails, iam not mentioning names! Something also must be done about Jeremy reuling!

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A A Films Mumbai
US
Aug 20, 2018 8:06 pm EDT

my static ip is. 103.68.16.121 blacklist from your site please free my ip as soon as possible . issue is i open yahoo web site but not open email

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Srushti Jain
US
Aug 20, 2018 8:33 pm EDT

Hi Team,

I am not able to use my yahoo mail. The website is not at all functional. only the page is loading with today's mail, other date mails are blank. also the buttons and search bar and hovers are disabled or something. Please figure this out soon. I have important work to do.

I hope you resolve it to earliest.

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Uko Bassey
US
Aug 20, 2018 8:42 pm EDT

A fraudulent act of hacking my yahoo account
joemjane@yahoo.com
and replacing my recovery phone with his mobile
thereby gaining access and sending illicit mails
the mobile number is [protected]
kindly block access thanks

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EVCY cy
US
Aug 20, 2018 8:58 pm EDT

Dear Yahoo Team,

Your new yahoo mail updates really confusing me, why do you remove function for change languages, for your info i'm already used to English language but current email use malay. I hope that you can provide solution for me cause it really sucks.

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Rakesh Chahota
IN
Aug 20, 2018 9:52 pm EDT

My yahoo mail account rkchahota@yahoo.com was hacked on 17th April, I changed the passwords and introduced additional security feature to my yahoo account. But now this account not functioning properly. mail are going but inbox is not showing any incoming mail. Please restore my yahoo account. with best regards.

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Cj Gelatine
US
Aug 20, 2018 10:20 pm EDT

This is to Complaint that YAHOO A/c - contact@cjgelatineproducts.com Not Working SINCE 26/7/18. Complaint EMAILs Sent To YAHOO, No Revert Since 3 Days Now?

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gunsagar
US
Aug 21, 2018 12:23 am EDT

I was trying to open mail but can't open it . This issue is from 3 to 4 days.

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Brittney Galvan
US
Aug 21, 2018 12:46 am EDT

Every time I delete my mail it goes right back from where I deleted it from.

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Prashant Sharma
US
Aug 21, 2018 1:10 am EDT

dear sir yahoo id not open
This site can't be reached

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salesqualityadvisors
IN
Aug 21, 2018 3:43 am EDT

Dear Sir

our mail id is not able to receive and send mail

id
operations@qualityadvisors.in
sales@qualityadvisors.in
accounts@qualityadvisors.in
jaiprakash@qualityadvisors.in

It is continues problem

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Johnyoung
GB
Aug 21, 2018 4:16 am EDT

Ive had an email account with yahoo for alot of years now im hapoy with the service i get but not happy when i cant get into my emails i cant get to change my number it keeps bringing up my old number please can you help.

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ktkuruvilason
IN
Aug 21, 2018 6:00 am EDT

Hi,

I can't click on REPLY, FORWARD, SEARCH AND SON ON FUNCTIONS ARE NOT WORKING.

These functions are not working in my yahoo mail account.

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Khurram Sheeraz
US
Aug 21, 2018 6:42 am EDT

hello sir i m hvaing a mail id of sheeraz_khurram@yahoo.com is not open from past 3 days...plz fix this issue as soon as possible..

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MightyJJ0017
US
Aug 27, 2018 4:49 am EDT

My mail is jjhurreea@yahoo.com with correct password and recovery mail is jjhurreea@uom.ac.mu but this mail has been deleted, so i have no way of entering my mail.

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Steve Sanders
US
Aug 28, 2018 9:25 am EDT

It seems all the stories in the news feed requires a subscription to finish reading them. This seems like another consumer rip off. I know that not using Yahoo as my home page will do no damage to your company but I am sure I am not alone. Continuing this practice will have an affect in the future. Too many choices to put up with your nonsense.

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matasarub
RO
Aug 28, 2018 12:32 pm EDT

Hello!
I just lost all the emails from my Sent folder.
I don't know how it happened - I know I didn't delete them myself.

All I can say is that I swapped between the new and the old email apearence.

the email is matasarub@yahoo.com

Thank you for your help!
Bogdan
[protected]

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Amoldhwl
IN
Aug 28, 2018 1:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

the time when i removed my number and time showing on my pc is didfferent.

the difference is of 1 day.

Kindly refer attachment.

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Peed of
GB
Aug 28, 2018 7:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm disgusted by the way the I cannot even use the comments section on the news
The cursor is all over the place the format keeps changing.

Can you guys please get your act together and sort these issues out.

Thanks

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Harbinger
US
Aug 28, 2018 8:51 pm EDT

I wished to opt out of certain options Yahoo / Oath system is NOT GDPR compliant. For example, Opt in versus Opt out. When I tried to complain on-line, in order to do so, I HAD TO ACCEPT THE DEFAULT ILLEGAL SETTINGS.
Does nobody in authority check these new GDPR processes?

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Lil Little
US
Aug 29, 2018 2:48 am EDT

I have an account I have used for 20 yrs.where I keep my scanned ID&certificates.I didn't notice recover . I lost my all ID.To recover new ID, government needs a copy.Now I cant access yahoo.Phone&email recoveries 've been deactivated some mths ago.I can provide phone# &mail accounts, old security questions, certificate data

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Puven
MY
Aug 29, 2018 6:48 am EDT

I can access to my mail but can't get any messages in my inbox my email add m_puven@yahoo.com

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ertre
US
Sep 01, 2018 7:28 am EDT

ur [censored]ing answers page won't let me ask a question
ur [censored]ing help page took me 25mins to actually send it I
still havent recieved anything back from the help after 2 weeks!
so ur whole [censored]ing website sucks!

blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah!

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Tin2X
US
Sep 01, 2018 9:36 am EDT

Reposted an article from Newsweek with 4-letter language without warning.
https://www.yahoo.com/news/trump-pence-taken-down-russia-191804132.html

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Gregory Lim
US
Sep 01, 2018 11:06 am EDT

In the midst of all the sexual harrassment complaints, why are websites etc above still flood the internet?

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Don woods
US
Sep 01, 2018 11:28 am EDT

Tony gilmore, of white plains New York is a pain! This is not a cyber crime so don't call the fbi or the police we must hold a meeting! Also about Alex Newman from greenburgh.

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IDST Bangalore
US
Sep 01, 2018 12:18 pm EDT

Dear team my mails are miising i didnt deklete it but it is missing from 15 sep to 27 sep 2017
i need it so badly

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Rodriguez A Ernesto
US
Sep 01, 2018 3:27 pm EDT

This article is why I am done with Yahoo, to have a picture of President Trump on a Harvey Weinstein Article is slanderous. Watch out you don't get sued. I am done with you all.

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Cathy Meyers
US
Sep 01, 2018 3:49 pm EDT

You have a like button, why not a "dislike"? I am so sick and tired of the Kardashian news. I don't want them - ANY of them on my home page. Why can't I CONTROL MY OWN HOME PAGE?!?!?!?!?!

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  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
  4. Yahoo! social media
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    Nov 20, 2024
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