Yard Works
Reviews and Complaints

Hi,
I bought a yardworks battery operated cordless lawnmower. I've been looking for a battery replacement but it is not sold any longer, everything else is in working order so it's frustrating that I have to buy a whole new lawnmower.

I bought is wheel barrel a few years ago I need to replace the barrel or cargo area on it The problem is where do I buy this? I works great and I love it. Its easy to use and holds a large amount.The problem is it is rusted out in the corners. That's why I want to buy new cargo or barrel for it. We should be able to buy parts .
This dumping wheel has four wheels with a lock on them. Nice feature .
What can I expect you to do to resolve this problem.

I have bought 3 long wands since last summer Two of them started leaking and subsequently water burst out of side knobs where the off and on lever is.I now am using the 3rd one that I bought about 2 weeks ago and have used it approx.5 times and this one is starting to leak from the same place. I always keep my receipt but I
I simply can't find it and Canadian Tire will not replace without a receipt. I am beyond mad-please do something for me -I can't afford throwing money out the window. Sandi Greco -me e-mail is [protected]@outlook.com. Phone# [protected]

Can I get some help with a new battery... or refurbished one for my mower?
I have had to buy 3 so far, and it's far too expensive for me. I really like mower, and
altho it's very heavy, my young helper does too. I have had to store it for about 3 years and use another mower till I can afford a battery.

Any chance of finding one of those old-type batteries? The item number of the MOWER is 270 1241

Thank you
Judi Erickson
1104 East Av. N.
Onalaska, WI 54650

Purchased a Yardworks Nozzle for my hose. Worked for about 3 weeks then leaked out the side. Took it back to Canadian Tire they replaced it with an identical one. Used that one about Twice same thing. Went back again lady at service desk says do you have your receipt I told her that it was at home but I just wanted to exchange this for a better model as this one leaked again. She said sorry no can dow without receipt even though it had a Two year warranty. She talked to a manager same story. I left the store in disgust as it was only a 20 dollar item. So please note to everyone who buys stuff at Canadian Tire Keep your receipt at hand because no matter the price they need it otherwise they may go under

Just purchased these 265-4057 shears for my husband for Father's Day and on Saturday we were trying to trim a small bush. He had snipped off six wispy branches and they wouldn't close all the way. After looking at them I can see no reason for them to stop closing. They come within an inch of coming together. They were working perfectly as this was the first time out of the packaging. Needless to say my husband was less than happy with his gift. I'm left trying to replace this piece of garbage and I have a bush that looks like a child tried trimming it. Why do you continue to put out garbage products even after so many people have complained? Why don't you have a valid phone number and website to report these issues listed on your products? Most reputable companies supply all the needed information especially when they claim they have a lifetime warranty. Very Disappointed in YARDWORKS!

I need another bag for m'y yardwrorks bolwer model 60-3856-2, I have forts calligraphie service désolé offert Canadian Tire Who is the main seller store un Canada for this product, they have referred me to another service désolé Shere I was supposed to ne asnwer, they transferred me another Time to yardwrorks parts service désolé to finaly get an email back with the solution that I need to call somewhere else to being able to order the proper bag. The problem is that companie Shere I am transferred for the 4 th Times Do not delivered on Canada.

Is there à eau to simply have à replacement bah for m'y blower?

My lawn mower is only 4 years old. I have a small yard and am a senior so the mower isn't over used. The starter switch broke so I can't turn the mower on. My son opened up the switch assembly box to find that a "plastic" part had broken. I took it to a repair shop who told me it would cost more to replace the switch assembly than the mower was worth. I called the toll-free helpline and was told they only had 10 of those parts left. The part cost $15.00 plus another $15.00 for delivery. Then I would have to pay a flat fee labour cost of $60.00 + tax at a repair depot. I bought this lawn mower on sale for $100.00 so spending another $100.00 to replace the switch assembly, with the same plastic parts (which will break again) is not an option. I feel it was on sale because it was defective so Yardworks wanted to get rid of them. When I checked online for the part, all sites said that all parts were n/a. I will have to purchase another mower, but I guarantee I will never purchase a Yardworks product again. There is no place in my area that even repairs Yardworks . The toll free line gave me the name of a place that does repair them and when I called, I was told that they do not. So it seems that even Yardworks doesn't know who repairs their products. So I guess the phrase "buyer beware" applies here. Next time I will check out the reviews before making a purchase.

I bought a lawnmower 3 years ago and one more used one one year ago so now I have 3 batteries and two mowers and all of the batteries do not keep their charges it is frustrating when you try to be green and the product do not last I bought it at canadian tire and now this is it I will switch to gas this week end first week of june and not at canadian tire I had enough problems.

Back in May I purchased a yard works gas powered grass trimmer. We used it for approximately 2 months and it quite working. We took it back to the Canadian Tire in Orangeville and they kept it to fix it, and when we went back to pick it up they had lost our weed eater, and gave us another new one to replace the one that they lost, which was just on Monday, August 15th, 2011. When we had it assembled and went to use it, this weed eater also feel apart like the first original one, so when we took it back to the store, the manager wouldn't help us out because we didnt't have the receipt - which they kept when we made the first transaction. The weed eater cost us with tax $155.92. I can't believe that a company like yours likes to take advantage of their customers, especially when the problem is their fault selling faulty products. We also had 3 trips to Orangeville and they could care less about that as well. I have the original box and bar code that it came in, but no no no you have to have the receipt. What kind of company are you running, can you not stand behind your products when you sell them defective! Would like a new WORKING weed eater, or my money refunded. Preferably the last - and will go buy where the store will care about their customers.

I purchased a leaf blower at the east Windsor Canadian Tire store some years ago. I just got it out of the shed to use around the yard and the zipper on the bag literally fell apart. I tried to repair it but couldn't get the zipper tab back onto the zip. I went to the store to get a new bag and they tell me that it was discontinued and they can't get me one. Why buy a product if you cant fix it when it breaks. What do you expect me to do? Must I buy a new leaf blower just because the bag is now useless..The blower itself is perfect...Now what?

Went into Cdn Tire today to get a simple replacement belt for the Auger, low and behold they no longer carry the Belts, ( But I can take it to there repair Depot ) kinda funny that the sales rep didnt tell us the will no longer support the products the are trying to sell... ohya my bad, they still got 20+ of the same macine sitting on te floor...