Yellow Cab
Reviews and Complaints

Hi my name is Angela cox and I am about to file a complaint to say that your dispatch is very rude and unprofessional because twice when I have called him (Mr Ried) to ask and confirm my car service he has just started yelling and screaming at me and hang up the phone the second time he did it my husband was listening in the background and got to upset that he was about to get on the phone and give him a piece of his mind and anther issue is that my job require for my self me Angelacox to be at work by 3am so then every day when I would call to make a reservation for 3am in the morning 🌅 they would bust my chops and give a hard time by telling that they can not abominate by that because they only have 2 or sometimes no drivers available please listen help me on this issue because this is very serious and important to me and I am about to lose my job and be come homeless by get my self evicted for not being able to get to work

September 4, 2020

Virginia Walker

I called a yellow taxi cab at 213-627-7000 at approximately 11:30 a.m. from 5824 So. Vermont Ave. Los Angeles, CA, Superior Market. The cab arrived at approximately 12:20 p.m. I believe the cab number was #365 or 635; I am not sure. When I arrived home at 122 1/2 E. 65th Street. I removed my groceries out of the back of the taxi cab and paid the driver. As I was going back to the car to pick up the water I left in the car, I asked the driver if there were anymore groceries in the back of his car and he said no.

I paid $12 for some fried chicken I bought from Louisiana Fried Chicken that was in the back of the taxi cab with the rest of my groceries. I put the groceries up after entering my house and the fried chicken was missing, so I called the Yellow Taxi Cab Co. about 12:48 p.m. and I spoke with Anita about the missing chicken. I told Anita that I asked the driver before I went into my residence if there was anything else in the back of the car and he said no, but my chicken is missing. Anita called the driver and she said that she called him at least three times and he would not respond, so I asked her to please ask him to bring my chicken back before it spoils in the back of his car when she could get in touch with him. I called back in a few minutes and I spoke with Vanessa; I told Vanessa what I told Anita.

Vanessa said she would call the driver. Vanessa called the driver and she said that he said there was no food in the back of his car, but I know there was because I had my own cart, we took the food out of my cart when we were at Superior Market, 5824 So. Vermont Ave., and put them in the back of his car along with my shopping cart. Everything we put in the back of his car, I have at home but the fried chicken I bought from Louisiana Fried Chicken is missing. I would like the chicken back that I believe he kept, or I would like to be reimbursed for it please.

In all my years of taking a taxi cab, I have never had anything like this happen to me. I bought the chicken for my dinner and now I must buy more dinner because the chicken is missing.

You may contact me at [protected]; my address is 122 1/2 E. 65th Street, Los Angeles, CA 90003, and my Mailing Address is P.O. Box 470802, Los Angeles, CA 90047; my email address is [protected]@sbcglobal.net.

Cab driver 1104 I saw almost run into the back end of my neighbors car and flick her off and then follow her around the block and come back again. This lady should be fired. Watch out for this lady dangerous! We are filing a police report be careful of her! All while using company car now i'm. It sure how yellow cab works but be very careful about using this company.

It's not a complain, probably I want to appreciate them for the effective service which usually they used to give me. I have booked a taxi at a peak time of about 20 mins before from Croydon to Heathrow. I haven't booked it earlier as to how every time I used t book in advance, based on their service I thought they might provide me on-time but they were late by 10 mins. At last, the driver was of good nature with a smooth journey I reached to the airport. Finally, I just want as same as how I used to get earlier.

Richard Tyler has been harassing myself as well as my children and my boyfriend while using the company yellow cab . He has appeared at my place of work entered and made threats. He has pulled up in the cab and yelled threats outside of my boyfriends job. He has appeared at my sons job and made threats as well as called my workplace constantly threatening me .
He has also used the company to extort income . He receives social security and claims to make only $300 a month with the cab so that he can maintain social security benefits and dodge child support . He says the company gives him no evidence of income . However he posts that he makes $1, 000 a week on the cab and also uses it to traffic marijuana . I suggest to protect your company from further liability you have a talk with your employee . I have an attorney already investigating all aspects of this case. You can reach me at [protected]@yahoo.com for comment . Thank you

On Oct 3 2019
Pick up # [protected]
Car #1495
Driver # 24523
Pickup time 11:44 am

I Jo Anna Adams called for a cab at 11:44 am to 6620 Main St. Driver was at least a hour to two hrs late he stated he got loss when he arrived he started the meter which was already at $4.00 and some cents I told him I didn't think that was fair which my house was only 4miles away he said quote (with all the traffic this time of the day it was going to cost more about time we made it home the total was $11.00 +the $6.00 I pd w credit card
His hygiene was terrible and the white T-shirt was on the wrong sideThis the Worse experiences I ever had

Taxi cab K227 was dangerous near a scooter nearby.
When I moved in out of the way he went by me and yelled get the [censored] out of my way. This happened on September 18 6:30 PM in the San Francisco Embarcadero ferry building area 1 Market St. I was traveling down market Street after work and the cab decided to go around me. I saw him in my rearview mirror and had no other place to pull over so I sped up to get in front of him so I could get over to the other side when doing so he went by and yelled explicatives to me as previously mentioned. This is rude and unprofessional it really sets up a bad situation for public riders who ride bicycles and scooters so they could be looked at as targets. There was a time when you could call the business owner or company and complain about a driver service. Now that they are individually least yellow cab gets to collect their share of the price and does not monitor their drivers behavior or care about how they represent themselves to the company. This is not the first rude yellow cab driver I have encountered.

Dear Service Center Manager,

I am sorry that I have to complain about the service your company provided to me on 07/25/19!

I was riding a taxi with a license plate of 23372U1. The driver was asked to send us to S Van Ness from SFO. In the process of delivery, the driver constantly switched lanes, which made us feel very unsafe. We had to remind him that we were not in a hurry! But he still went all the way.

What's even worse is that he took the 280 instead of 101, This not only delayed the time we got home, but also made us pay dollars more. We paid 52 dollars. Usually from the airport to 140 S VanNess only costs about $35. If he did it on purpose, what is the difference between this and stealing or robbery?

When we asked him why he was detouring, he actually answered 101 had a big car accidents. But the fact is, 07/25/2019 noon from 12:08 to 12:49, there is no car accident on 101! This dishonesty is disgusting.

We are complaining about this matter with the trust of your company. We hope that your company can take corresponding measures and compensate us for the loss in this service. Otherwise, we will go to the Consumer Association for further complaints!

Thank

Hello. I am a security guard located at12171 a Katy Freeway filing a complaint in regards to the cab driver in unit 1501. the individual pulled into our parking lot and stopped. when one of the officers in question approach the vehicle she refused to cooperate and was very negative and rude towards this officer. when asked what was going on with her vehicle on the property she refused to cooperateor comply with being asked to leave the premises as she had no business in the area. she also refused to give her name but we got the number off of the side of the vehicle that she drove off. all this took place around 4:57 a.m. I am hoping some form of disciplinary action is taken against this individual as it is very unbusinesslike to have people riding around with your namesake giving a negative impression of your company. thank you for your time.

On 6/20/19 @ 9:50 p.m., the above Yellow Cub Pizza Co. is operating without any water supply. This is very unsanitary & not safe to all workers & customers. Accdg. to staff named Gen - there was a water interruption since 9 p.m., but there was no emergency water supply available. You should have closed this pizza parlor once you've learned of the water interruption. You can have a CITATION from this incident.

After missing every bus I called a cab to pick me up cab number 404 to be exact, he racially profiled me and went to the extent to call yellow cab dispatch many of times just to not bring me home, he asked for my personal information I told him I would give him, my ID and my phone if he did not trust me, he refused and left me stranded even after confirmation of my workplace.

Over the weekend I placed a request for service, and was told that a driver would pick me up in a half hour. An hour went by, and nobody showed or even called.
I made other arrangements and will continue to do so.
Yellow Cab, you let me down.

There is no other resolution than a cash payment to me, as one is not possible because the need has passed.
But if Yellow Cab wants to pay me at least $500.00 and apologize, I will gladly accept the money. And if they ask nicely, I might even look into having this complaint removed, if it isn't too much trouble.

Other cash offers will be considered, as an offer for free service is obviously out of the question.

I was walking one day when I suddenly started to have chest pains and severe dizziness. When I was almost home, I suddenly began to faint and then passed out. I woke up and the neighbor was standing there. I was stressed out and disoriented from the fainting spell. So the fire department came and asked if I wanted to go to the ER. Well I did and they said it was from over-exertion. So once I was out, my insurance company didn't pick up, so I asked for help from my housemate who agreed to pay for a cab ride. I called and told them that I was at the Summa Akron City Hospital. They kept interrupting me and hanging up on me without letting me tell them which address I was at. My blood pressure was rising. So after about 4 times, an employee wrote down the name of the hospital (to which the representative said that I was not saying it was) and so I called again for the 5th time and didn't let them speak to tell them where I was at. The man was very rude and impatient with me and because of him, my nerves we're shot that night. I was embarrassed to use this company.

I was taking my dog for a walk and almost home when driver J602 came driving down my street at nearly 50 mph in a posted 30 residential. I shined my flashlight on my dog so that he would see us since we were on the same side of the street. This guy turns on his bright lights and slammed his brakes on as he passed us with me yelling at him to slow down, he drives down and turned around to come back and yell at me. He pulled up next to us asking what my problem was and I told him he needed to slow the hell down, he then started telling me to [censored] off. I approached his cab and told him to get out and do something about it, he picked up a maglight flashlight from next to his seat and started waving it at me, as if to hit me with it. He continued to cuss me so I picked up my shirt to display my 45 since he had just threatened me with his flashlight. After I showed my gun he called 911 and told them I was waving my gun around. I then grabbed the cab sign off the side of his car and told him I was calling his employer, he got even more irate. I took his magnetic sign and placed it on my truck, walked into my house, took the gun out of my belt, went into the kitchen and took 2 shots to calm down and went back up to the street where the cops were waiting in force (5 uniformed officers with assault weapons) I didn't even say anything to them, I just handed 1 my drivers license and concealed weapons license and waited for them.

So I told my side of the story and right in the middle of it a lady who lives down the street came up and said " I saw the entire thing and got it on video " I don't know her, the cops even asked if we knew each other.

In the end, this guy has no business driving people around with that kind of mental problems. The police told me to have a good night and handed my licenses back, I pointed at the cabbie and told him I didn't need to see him around ever again and he told me I wouldn't.

I am happy to go visit my neighbor for a copy of the video if anyone wants to see it.

Went 13 miles and was charged 80$. With normal bills it should not be more than 40$ with tips included. Please take some action so he can not scam other people like this.

And he wasn't agreeing to take any less. Being a lady I had to give him that amount. Didn't want any trouble. But feels bad to be scammed.

All I could get is his license plate number. If that is helpful.

I needed a taxi from 87 Acquarium Way Long Beach to Anaheim. Yellow can 1162 arrived and asked after I gave my destination what method I would pay. Within 12 mins of the journey he stopped the clock said he was giving a flat rate of $75 but he would keep the timer running so I see he is not overcharging. He said if there was a difference he would pay be back cash.
He asked me to pay now with my card. He also said he needed to pick up someone else in the destination area so he can make more money as it's hard to make money.
I made the payment by credit card which was approved. I asked him if it's normal to insist that persons pay before they reach their destination. He said yes.
I know he changed the route for getting me to my destination so it appeared more. The Amount on the clock when I arrived at destination was $80+. This was highway robbery and as a visitor who has no knowledge of what price is reasonable, this taxi driver is to be reprimanded. I also seek remuneration of $15.