Menu
For Business Write a review File a complaint
YRC Worldwide Customer Service Phone, Email, Contacts

YRC Worldwide
Reviews and Complaints

yrc.com

Learn how the rating is calculated

2.6 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YRC Worldwide Complaints 22

ComplaintsBoard
H
1:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YRC Worldwide Incompetence

Just cancelled a long-awaited furniture delivery because these folks, who promised it would be here by noon today (a Sunday) haven't delivered by 2 pm. and can't tell me when or even if they will get it here. And their customer service rep had the temerity to joke about the fact that I'm a working stiff who can't take a day off during the week to wait for a delivery such as this.

I hope all manufacturers and retailers learn that this so-called "service" is a deal killer. My $1, 600 purchase is being returned. I'll hop in the car and buy locally.

Read full review of YRC Worldwide and 3 comments
Hide full review
3 comments
Add a comment
M
M
mommykerry
Atlanta, US
Apr 20, 2012 6:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YRC in Marietta is the WORST company I have had the displeasure of association with, EVER! Do not hire them to move anything for you as they do NOT stand behind their drivers to fix their mistakes. I spoke to no less than 3 managers at the facility after their driver ripped the power meter off of the side of my house while backing down our street while I stood and watched in my driveway. Not a single one of them would admit the wrongdoing and seek to remedy it. Meanwhile, I was home with my 2 small children, alone, without power for 6 hours scrambling to get an emergency electrician, on my dime of course ($255), to reconnect the power meter, pulled off by the truck, so the power company could restore our power. This company should be ashamed of their cowardly behavior! Leaving a single woman with her children in the dark and in the hole $255! I am confident this negative karma will catch up with them and soon.

H
H
Hopey33
US
Jun 01, 2011 10:59 pm EDT

Yep, same thing happened to me. Husband stayed home to receive furniture delivery. Half way through the day he called them to follow up and was told that the truck had broke down the previous day and they don't have another truck with a lift gate! What! So they knew the day before they wouldn't get to us, but didn't bother to call and how do they only have one truck with a lift gate? They are a delivery company! My husband has been ping ponged between 3 different people and nobody can give him a straight answer. Very terrible service and management! This was the branch out of San Bernardino CA.

C
C
citizen freight
US
Jul 22, 2010 1:03 am EDT

They did the same thing to me, without out an ounce of remorse, never showed up for their window or called. Disorganized, incompetent, disrespectful. Do they understand how easy it is for customers to talk to each other in the digital era? I'll never use them and will recommend all customers and vendors stay away.

ComplaintsBoard
D
2:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am currently in the midst of dealing with my shipping woes from YRC. I placed an order several weeks ago which was shipped through them. No problem. I downloaded and printed out my bill of lading and tracked the order. Again, no problem. I was informed that I had to schedule a delivery time. Fine and dandy, did and done. I scheduled the delivery for...

Read full review of YRC Worldwide and 26 comments

YRC Worldwide Reviews 0

Looks like YRC Worldwide has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent YRC Worldwide, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of YRC Worldwide complaint handling

YRC Worldwide reviews first appeared on Complaints Board on Mar 2, 2010. The latest review YRC freight was posted on Nov 4, 2022. The latest complaint Just a joke was resolved on Jan 15, 2014. YRC Worldwide has an average consumer rating of 3 stars from 22 reviews. YRC Worldwide has resolved 9 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
93 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YRC Worldwide Contacts

  2. YRC Worldwide phone numbers
    +1 (800) 610-6500
    +1 (800) 610-6500
    Click up if you have successfully reached YRC Worldwide by calling +1 (800) 610-6500 phone number 0 0 users reported that they have successfully reached YRC Worldwide by calling +1 (800) 610-6500 phone number Click down if you have unsuccessfully reached YRC Worldwide by calling +1 (800) 610-6500 phone number 0 0 users reported that they have UNsuccessfully reached YRC Worldwide by calling +1 (800) 610-6500 phone number
    United States
    +1 (877) 330-3321
    +1 (877) 330-3321
    Click up if you have successfully reached YRC Worldwide by calling +1 (877) 330-3321 phone number 0 0 users reported that they have successfully reached YRC Worldwide by calling +1 (877) 330-3321 phone number Click down if you have unsuccessfully reached YRC Worldwide by calling +1 (877) 330-3321 phone number 0 0 users reported that they have UNsuccessfully reached YRC Worldwide by calling +1 (877) 330-3321 phone number
    Canada
    +1 (913) 696-6100
    +1 (913) 696-6100
    Click up if you have successfully reached YRC Worldwide by calling +1 (913) 696-6100 phone number 0 0 users reported that they have successfully reached YRC Worldwide by calling +1 (913) 696-6100 phone number Click down if you have unsuccessfully reached YRC Worldwide by calling +1 (913) 696-6100 phone number 0 0 users reported that they have UNsuccessfully reached YRC Worldwide by calling +1 (913) 696-6100 phone number
    More phone numbers
  3. YRC Worldwide emails
  4. YRC Worldwide address
    10990 Roe Ave., Leawood, Kansas, 66211, United States
  5. YRC Worldwide social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.