Truworths

I was registering for school and this was on one of South Africa's University / College websites - and Truworths Advert shows up and I end up registering to open a clothing account instead of registering, anyways I deleted everything and shut down the entire system with hopes that I my personal details didn't go through to Truworths.

Unfortunately Truworths phoned me to congratulate me and again I told them the entire story and asked them to remove my details but ofcourse they don't listen to us because this was in January 2023 and today I got another message from them to come and shop and again I phoned to ask them to remove my details, "I have concluded that they don't know how to remove my details or they would have, so if anyone wants to assist me kindly let me know because the past is going to repeat itself." Extremely Poor Service Delivery Truworths."

my e-mail is : [protected]@gpu.co.za

Thank you.

We waited 10 minutes in a queue while there were 2 cashiers assisting. There were 8 customers waiting and waiting. No one seemed to care that customers stand and wait. Only after I demanded service did a 3rd cashier eventually arrive. Improve your pathetic, apathetic "customer service".

I never really shop at Truworths, mostly Edgars or Foschini but the store looked nice. I went in and smelt the new colon I was interested in. The floor assistant was very help full at first. I told her I'm just having a look but then I decided to buy some mascara. The power when off and the lady behind the till said she doesn't know if the sale when through or not. I told her the card machine said authorized. She said no, she must check the cash register. If I can walk around a bit. I said yes, its fine. I went to Fossil where they also had a similar problem, but I waited patiently for the customer to finish as I wanted to send my watch in for repair. Then when to Duesouth and did some more shopping. I thought now let me go get the mascara and go home sins my worker is waiting for her pay. When I got back to Truworths the cashier did not even check if the sale when through. I was so disgusted that they just left everything and did not bother to check yet. I ordered coffee to pass some more time. Then waited a round I bit more in store... The floor assistant asked if I'm okay and I explained to her that I was not okay and that they are wasting my time as checking a sale cannot take more than an hour. After waiting so long they told me that the sale did not go through but this morning when I checked my bank it proves otherwise. Did they even Check? I am so disappointed in the cashier (staff) working at Truworths Clearwater due to there don't care attitudes. I am not a regular customer and will never be. PS: keep the mascara as I will not have you waste anymore of my time.