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Zara.com

Zara.com review: customer service 42

M
Author of the review
11:19 pm EDT
Review updated:
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Today I was at the Zara in downtown Vancouver. I am familiar with many of their ### sales ladies, today was no exception.

I was trying on pants in the kids department because being petite, those are the only pants at Zara that are the right length for me. I say, "excuse me" to a sales lady, she eyes me haughtily so I clarify, "I have a Question". This medium height, brown straight hair pulled back in a ponytail, striking red lipstick- witch raises her eyebrows as if it is causing her pain to acknowledge me. "How much does Zara's denim stretch?"

"I don't know because I don't buy stuff from the kids section".

The other times I've shopped at Zara on Robson, the short large-nosed and dyed hair Persian girl that always works at the fitting rooms on the first floor has consistently without fail been one mighty ###. "Make sure you bring everything back on hangers". She says this while looking like she wants to rip your head off and tear it into shreds.

Most of the other sales people at Zara on Robson (DT Vancouver) look pretty murderous. My apologies to all these poor girls for being so sad and miserable. If all you are shooting for is a dead-end job, then do something you actually enjoy.

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M
M
Mrs j Hawkins-Brown
Knightsbridge, GB
1 comments
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Feb 26, 2024 2:37 pm EST

my wife came into your Knightsbridge store on Thursday 15/02/24 and how she was treated and spoken too was appalling, then when i went in today i have the same experience. I am absolutely disgusted. I spoke to one of you supervisors how said '' oh ok, there is a QR code my the door if i want to give feed back'' i want a response to this!

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Zara.com Category
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