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1.8 685 Complaints
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ZestAds Complaints 685

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4:43 pm EST

ZestAds acupuncture insoles

These things are a joke certainly not something anyone would knowingly pay $32.24 for the ones I received are evidently for a very small foot and the pressure points are certainly not placed in any way that would be helpful for anyone with a large foot. Consequently, the only purpose they serve in garbage can fillers.
Also, I noted many other complaints and many are pertaining to these same inserts.

Edna M Trawick
[protected]@gmail.com

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1:14 pm EST

ZestAds magnetic insoles

I would like a refund because these magnetic insoles hurt our feet. I ordered 2 pair

Payment sent to ZestAds Limited
October 17, 2019 at 10:50:02 PM PDT
Transaction ID: 3VA96291YA323272D
Payment Status: Completed
Shipping Status: Shipped
Payment Type: Mobile Payment
Gross amount
-$86.89 USD

United States
Order details Quantity Price Subtotal

[B2] STP-142-02
1 $76.94 USD
$76.94 USD

(5) Warranty
1 $9.95 USD
$9.95 USD
Purchase Total $86.89 USD

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7:08 pm EST
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ZestAds order #c56d413796 - product received defective and used

I ordered the Done X Pro and when I received it, there was no original packaging...the unit has been used and there are several broken parts. I also purchased the warranty. $135 US equals $187.90 down the drain!
One of the toggles on the control unit is sheared off, the battery's USB port is not useable...crushed. There is no warranty information, only vague instructions. I have provided 2 pictures to show the battery damage and the packaged as received. Please refund my money or send me a NEW DRONE X that has warranty. Very very disappointed!
June Alwood
PO Box 1186
Fort St James, BC Canada
V0J 1P0

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Eoin Healy
US
Nov 14, 2019 5:52 am EST

This is what they sent me when I ordered a DroneX Pro. What they sent is worth about $20! PayPal dispute opened, but I doubt these guys even care.

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Laurie CHETTER
AU
Nov 09, 2019 10:23 pm EST

I ordered a Drone X Pro off this crowd through a FaceBook paid for it with PayPal 3 months for delivery what turned up was a KY 610S Drone nothing like what was ordered about $40 worth, I paid $135 US over $200 Ossie, I have not been able to get any assistance from either Zest or PayPal for this rip off these people should be barred from the Internet they are scammers Face book should tske up this case because i am shure there would be others that not found out they hsve been Scammed .
Laurie Chetter Rockhampton Qld Australia 4701

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6:44 pm EST
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ZestAds slimming patches

I ordered my slimming patches on the 1st of November. I paid for priority shipping and still haven't received it. I didn't receive and email about the product or the delivery or anything! I have my receipt from PayPal but that's it. I'm now expecting a refund of $38.35. I have my transaction ID Number to hand. I hope I actually here for I'm you soon or I'll be getting in touch with PayPal.

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10:01 pm EST
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ZestAds (up#1) buy 5 - ti-0057-05 mintlyfe™ (50 pie

I did not order this. I only ordered as described below...
[B2F1] TI-0057-03 MintLyfe™ (30 Pieces)
$30.80 USD
VIP Customer - Prioritized Order
$4.95 USD
Total $35.75 USD
Which was ordered on November 1st 2019 and have no received it even though I paid extra for the prioritized part.

On top of that at the end of purchase I was also charged the Following:

Buy 5 - TI-0057-05 MintLyfe™ (50 Pie
Total. $53.90 USD

I only wanted the
[B2F1] TI-0057-03 MintLyfe™ (30 Pieces)
$30.80 USD

I want a refund for the following:
VIP Customer - Prioritized Order
$4.95 USD
&
Buy 5 - TI-0057-05 MintLyfe™ (50 Pie
Total. $53.90 US

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Update by Miki05
Nov 06, 2019 9:48 pm EST

I ordered this product and Prioritized it and still haven't received it. I would like to talk to a person now please.

I want all the items canceled or I want to know where this stuff is at.

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8:57 pm EST
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ZestAds slimming mint patches

I ordered on November 2, 2019. PayPal has sent me a confirmation letter. Zestads, nothing. I honestly feel I have been scammed out of 50 dollars. I will never order another product from this site. I should have investigated things more. How do I get my money refunded? What company is allowed to be bogus? Cant the government do something about these fake websites. Not only do I believe I got scammed, they used by credit card for another charge to buy audio books online. Seriously? I want my 50 dollars back.

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7:38 pm EST

ZestAds watamin

I have not received any confirmation and its been 2 weeks already so I want my refund. It is a total of $37.90. I do not want be scam as I try looking up to find the link but I can't find it anywhere now like it doesn't exist. I got it through a Fackbook ad by someone name minimalist under their link that they advertise because of the rating and comments of the product but not I don't even see any comments or likes. I do not want be scam.

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6:57 pm EST

ZestAds drone x pro

I ordered Drone X Pro online. They delivered a used item, the items were not even properly packaged. There was no instruction manual, no charge cord, and there were only 3 landing gears instead of 4. I sent them an email last week stating I wanted to return for a full refund, they have not replied back to me. I asked Paypal to intervene. Don't buy from this company!

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Herdt
US
Nov 11, 2019 1:57 pm EST

I also order a Drone XPro it took a long time to come. It does not work. I phoned PayPal filed a dispute, was told I would have to go online. I followed instructions and never heard from PayPal. Called PayPal again they gave you a case number and told me it could take up to a month.
I received an email from PayPal stating I have to send back the Drone before I can be refunded.
UPS told me it will cost 131.00, the Drone was 135.85 with warranty.
UPS also told me I could try USPS but once it reach the border (Where ever that is) USPS will not be able to track it and that will cost about the same.
Next day I received an email from PayPal stating they closed my case because I did not give them a tracking number for proof of return. I phoned PayPal and asked why they didn't give me a tracking number to return it, as I explained to them I received no paper work when the Drone arrived. PayPal will not reopen my case or drop ZestAds Limited Hong Kong as a customer. How is PayPal a secure and safe service to use? I still want my money back

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GK Ward
US
Nov 07, 2019 11:16 am EST

I made two orders on Sept. 17, 2019 (one was for one drone Xpro the other order was for two more Xpro drones) & I only got the first order of just one Xpro drone. I emailed the company and was told all orders were delivered. I started a dispute with PayPal who contacted ZestAds Limited which sent the tracking and delivery information to PayPal. Paypal then closed the case in favor of the seller because they procured the tracking "evidence". Apparently no one from PayPal even looked to see WHERE they were delivered because it did show the one was correctly delivered to Georgia but the other order was clearly delivered "on the front porch/door" in Baton Rouge, LA. NOT where the delivery address on the order said for it to be delivered in Georgia. After chatting with a representative from PayPal this morning, they agreed to reopen the dispute and give the seller 10 days to respond. I tried to get the order canceled and ZestAds Limited never responded. Now I have to wait 10 days to see if the seller responds before I can get my refund.

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Fiona Vaughan
US
Nov 07, 2019 7:41 am EST

Bought an drone X pro October 26th. Have not received it yet, nor been given a tracking number to state it was posted. Very shady company. Buyer be aware! If I don't get my product in a week or so will get PayPal involved.

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2:01 pm EST
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ZestAds drone

Transaction ID: 55L642876N294884J

I never received the drone I ordered or even got a confirmation from you. Purchased via PayPal. My email is [protected]@gmail.com so please look into this and send the drone or refund my money please. The drone is
[B1] PR-331-01 DroneX™ Pro
$105.90 USD 1 $105.90 USD

Thank you for any assistance you can provide. I have also notified PayPal on this issue.

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9:16 am EST
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ZestAds slimming patches

I ordered by 2 get 1 free and only received I pack. Send me my other packs please as i have paid for them.
My name is paula whatmough
My order no is :3283 a d I ordered on 7/10/20019

I was looking forward to using these along with my diet and exercise regime. If you cannot complete my order, please would you refund me half of what I paid as I think your site is unprofessional by not completing orders correctly.

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3:54 pm EST

ZestAds Drone x pro

You guys are scammers!
Refund me my money!
You are stealing people's money and falsely advertising product you don't even sell!
I will continue to post that you are frauds on all your facebook pages everyday to warn others of your deciet!
You, hotproductssale.com, zest ads, refund me my money!

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12:04 pm EST

ZestAds hearing aid

I ordered a hearing aid on Oct. 1. It never arrived. It is now Nov 4. The money was subtracted from my bank via PayPal. I checked the tracking number provided, but there was no record of it. I looked at the URL provided but it no longer exists. I e-mailed the address provided but got no reply so far. The domain name expired on Oct. 1-same day as my order. Clearly a scam.

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12:27 pm EST
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ZestAds lifebit watch.

I ordered 2 of these watches on October 5 th and I have not received them as of yet. I found this page by trying to find a way to track them. I am not too happy with this company as it seems like they are a scam. Everyone needs to report this company to better business bureau. I am requesting a full refund. I am very disappointed with this company and I think they should stop trying to scam people out of there hard earned money.

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10:05 pm EDT

ZestAds cobbinsole

I ordered a pair of cobbinsoles, i then had an upsell order added that I do not want and do not know how it was added, I only want the first pair of cobbinsoles I ordered I do not want the upsell pairs, can you please please rectify the situation and refund me the upsell pairs to my pay pal account, I want the single pair not the upsell pairs
Kind regards
Jamie Ryan
Po box 709
Mt Barker WA 6325
+[protected]

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josephine loh
US
Nov 07, 2019 11:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am interested to buy a pair of cobbinsole. Can you explain what is 'upsell pair'? Any reviews by customers who bought cobbinsoles? Will appreciate for a quick reply from your company.

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K
6:02 pm EDT

ZestAds watch

I ordered the life watch from them it does not work. They also charged my credit card for a warranty that i did not order. I have emailed them many times they will not respond. I contacted paypal have not gotten a resolution. I want my money back. I have sent them messages on FB messenger. Still no reply. This company is a scam they send you faulty items and do not stand behind them. Can you help me get my money back $65. I work hard for my money to have these crooks steal it from me
My email is
[protected]@gmail.com

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3:35 pm EDT

ZestAds drone

Received an ad from ZestAds Limitedi for a 'wonderful' drone... Ordered one Paid via PayPal... Immediately regretted my purchase after reading the unending list of complaints against this scam outfit. Also, ASAP filed a complaint... asked for reversal of order and refund.
(I suspect there'll be no such action, but hope others will recognize ZestAds for what they are: frauds, outright criminals.)

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11:52 am EDT

ZestAds fit toe - duplicate payment

I ordered 2 fit toe get one free but it said my order failed to process. So I tried placing order again. I went to the next page and it processed payment of $117.90! The default for the quantity checked off the highest number and I wasn't able to review my purchase before it processed my payment. My PayPal is showing 2 purchases for $31.95 and $117.90 from ZestAds. I couldn't call anyone because their contact us button wouldn't click. Still waiting for them to respond.

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7:03 pm EDT
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ZestAds fit toe

I only wanted to buy the 2 pair, get one free, but it would say my paypal would not go through. After trying for several times, I got that one through, but now it says,

OCT30 ZestAds LimitedPayment -$31.90

Oct 30, ZestAds Limited, undefined, Payment, -$31.90

OCT30 ZestAds LimitedPayment

-$117.90 Oct 30, ZestAds Limited, undefined, Payment, -$117.90

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PLEASE! CANCEL EVERYTHING! I can't find a help center on their website. I do not want this going through paypal!

PLEASE! This must be a scam!

Buy 10 Free 10 - fitToe™ (Milky White)
($5.65/Unit) - GET 50% OFF
$112.95

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11:53 pm EDT

ZestAds drone prox

This product finally arrived after a month and it is in damaged condition. I would like to return and get my refund. I contacted PayPal and file a complaint. I think the case is still open. I tried several times to contact the company by email and did not have ant luck. My address:

Mike Jones
30614 McKinney Dr.
Tomball, Tx 77375
[protected]@sbcglobal.net

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5:20 pm EDT

ZestAds pr-331-01 dronex pro

Attention... I purchased a pr-331-01 dronex pro from zestads limited on september 27th 2019 and recently received it... Upon opening it one of the motors does not work. It is a present for my son and I would like to resolve this problem so he can enjoy his gift. I am hoping this situation can be resolved with minimal complications as it not working to begin with is a very inconvenience and it also took sometime to be delivered after purchasing. Now i'm facing another delay because your product is defective. Please contact me at [protected]@yahoo.com with a resolution to this problem

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John Fitz
US
Dec 22, 2019 1:55 pm EST

same for me Daswatitdo, when it finally did arrive 6 weeks later... what a piece of junk...

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Diane o
US
Jan 10, 2020 1:13 pm EST
Replying to comment of John Fitz

Agree we all really need to report. To Facebook and PayPal not to allow these merchant to deceive us like this.

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Daswatitdo
US
Nov 30, 2019 10:52 am EST

I just made a drone x purchase on the 18th of November. Received an email saying it’s being sent out with tracking information, however tracking information doesn’t work, and several emails I’ve sent sent to perfect remains customer support have gone unanswered or responded to. I’m already expecting the worst if the thing ever even shows up. Wishing I never bought this thing from this company.

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Diane o
US
Jan 10, 2020 1:11 pm EST
Replying to comment of Daswatitdo

I actually got mine but out of five 2 were defective upon arrival. As for PayPal you can forget help. They will furnish refund but will not replace defective drones.

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Eoin Healy
US
Nov 14, 2019 5:55 am EST

That's the same one they sent me too.. I have a PayPal dispute open, but they don't seem to care.

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target1954
US
Nov 02, 2019 4:06 pm EDT

I purchased a PR-331-01 DroneX™ Pro from hotproducts.com which appears to be part of ZestAds, on 9 Sept, 2019. I was sent a drone, but not the one I purchased. The drone sent was a cheap $30.00 drone. I tried contacting the support center without luck. I was asking that I be sent the drone I purchased and not a refund. I waited two weeks for a reply, and received nothing. It wasn't till I got paypal involved that I got a reply. The reply was to send me to a different help desk. I contacted the second help desk, support@perfectremains.com, and they acknowledged receiving the complaint and that was it. I sent a second letter, again through Paypal, and this time I received a reply that stated that I could apply for a refund, after I, using my own money, paid to send the drone back, and they determine at that time if a refund would be given. This is a simple "bait and switch" tactic. IF I send the drone back, besides being out 35.00 to send it back to India, if THEY determine that there is something wrong with the drone I will get a refund, they never stated that if it was determined I was sent the wrong drone. As you can see, what I purchased is not even close to what I was sent.

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Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
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