Zicom.com
Reviews and Complaints

I had a flight for last night with AA i called them to try to cancel because i was unable to flight because i was sick. the guy that answered me didnt help me at all he just wanted to charge me 350 dollars more for changing dates. So i had to go to my flight sick, i made it to the airport 1hr before my flight departure but they wouldnt let me check in because they say the flight was closed 15 mins ago. i wait for the supoervisor of aeromexico (the flight was from aeromexico but american airlines bought the ticket from them) i talked to the aeromexico supervisor, she told me since i was sick she would change my date flight to another day, but since american airlines bought the tickets she couldnt do much, she gave a phone number of AA and told me what to do.
i called this morning to american airlines i talk to a incompetent girl that made wait on the phone for over 1 hr and 30 mins to tell me at the and that i have to pay 270 dlls. i think in not fare they want to charge me that.

I would really appreciate if u can help me.
thanks

I had cancelled the following ticket from the Ranchi Airport on 9th Novemeber, 2010 as my connecting Jet Airways flight from Ranchi to Kolkata was delayed. The refund amount is send back by the airlines to this booking website (easemytrip) and they are in turn liable for the refund.
Airline PNR:IT-JMLFBY Flight Number KingFisher Airlines IT – 3432
The Airlines( Kingfisher) said that they have made the refund to this website in January itself.But whenever I send any mail or query to easemytrip regarding this, they say it’s still in process.

It’s more than 6 months since I made this cancellation, but they are not responding.

Ezeego1 is fraud company. I had booked a ticket Ezeego1.com, Here is my details:

Booking Reference No : EZR-[protected]/A
Flight Datails : JetLite S2 145
Your PNR No : S2-JWC0D
From : 12 Nov 2007 Dept 10:50 Indira Gandhi Airport Delhi
To : 12 Nov 2007 Dept 12:55 Hyderabad Airport (HYD), Hyderabad
Total Amount : 3159.00 Rs

When I reached Delhi airport then Jet lite executive not allowed me to check in with given ticket. They told me this is not valid ticket, there is no such class mention in ticket and when I again request them to check on you system then they find this ticket has been canceled. My hole day waste for finding due to this negligence. I tried to contact ezeego customer care, but no response, I called many times after that and send mail, but no result, I always hear same message ‘all our customer care executives are busy on other calls’.

I send mail to all their mail alias, but no reply. Then on 20th Nov I canceled my ticket from ezeogo website, so that I can get refund. But online dispatch status always showing ‘InProcess’. This is the worst experience and completely ridiculous way to handle customers and is fraud being conducted by this company.

I have booked an international ticket from make my Trip (Delhi to Arizona - Phoenix Booking ID - MMT P814311) for which I never got any confirmation via email. However the amount got debited from my account. After four follow ups and repeated promises of being called back (never kept), I finally was put on hold for 10 minutes and told that the ticket has not been booked. The toll free number as usual doesn't work at all, so it cosed me around 200 bucks extra. I have to reach US on 11th Aug and on 4th they inform me that my ticket has not been booked. Now I need to pay a much bigger amount for no fault of mine. Also I haven't been refunded the amount of more than 35,000 till date. Please advise.

Regards,
Shreyans.

I booked two ticket with the the ref no EZR-[protected]/A. This ticket is from Delhi to Pune on 17th of Jan. I booked it on 2 Jan 2008 but till now I did not get any PNR no of this ticket. I called in the call center 20 of time for 30 min each but I did not get any PNR no till now. Each time they say their concern persone will call in 2 hour. But I did not get any call till now.

Yes, After registered my complains in some website and with ICICI i got full refund.
though my experience was very bad,they cannot return my that day but still I am happy that i got full return(Ticket Amount),