ZRS Management review: No communication from office, removed from lease, won't send renewal request, possible federal violation with fair housing laws.

My sister and I have lived at 1020 at Winter Springs for 6 years. We started off in different apartments, but eventually decided to move in and share a 2/2.

1) the office staff of Jocelyn and Sierra have greatly failed on all levels of communication. We have requested our lease renewal but all requests are being ignored. They have also mysteriously removed me from the lease with no explanation.

2) my sister and I are 61 and 59 years old. Technically considered senior citizens. We have many health ailments with no energy to move. I believe the office is targeting the elderly.

3) a disabled senior resident that has lived here longer than us, wheelchair bound, goes to the office daily to generally "complain," and has been told by Sierra that "when she sees him coming, she is going to lock the door.". Residents are entitled to voice their opinions and concerns, but Jocelyn and Sierra don't want to hear it. Instead, they threaten to break your lease instead if you don't shut up!

4) this property has become smoke free as of 10/1/23 as told by 2 office staff members, Joshua and Sierra, yet when I complain that my adjoining neighbor is still smoking, triggering daily migraines, Jocelyn is now saying its in " transition," and to break my lease if we're not happy.

There are so many other items, but these are the main concerns of retaliation against the elderly and those that dare to complain.

Please help. We just want to live in peace and if the cannot provide that, then pay to move us and the new security deposits.

Copies of all communications available on request.

Thank you!