Menu
Write a review
File a complaint
CB Online Shopping Zulily its been over a month and I still haven't received my order
Zulily

Zulily review: its been over a month and I still haven't received my order ( 12 comments)

C
Author of the review
3:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Terrible! Its been over a month and I still haven't received my order. I emailed customer service, and got a generic answer back saying "my order will ship in 12-16 days and I will get an email with tracking.. blah blah blah. When they sent that it was past the 16 days to begin with..

I order online a lot and this is by far the longest it has take to ship. Never again!

12 comments
Add a comment
C
C
Christina Golden
Hampton, US
Send a message
Mar 29, 2013 6:51 pm EDT

I wish I would have read about the shipping complaints. I will not order from them in the future. I was looking forward to having my son's shoes before our vacation. The one time I think I'm ahead of the game and I pick Zulily!

A
A
annelizabeth
Binghamton, US
Send a message
Oct 27, 2016 8:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything I have ordered always came as picture. First time with a problem

E
E
Ellen Rohrbach
East Wenatchee, US
Send a message
Apr 02, 2017 6:09 pm EDT

Three of the four glasses arrived broken..

B
B
Beverly Thomas
Enid, US
Send a message
Aug 20, 2018 10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought 2 pairs of sandals size 10 I paid 46.53 they were way too small send back got a 31.60 store credit I paid cash through PayPal this is just stealing companies shouldn't be allowed to take peoples money and to give a store credit that's rediculous

N
N
Nawhee
Levelland, US
Send a message
Sep 01, 2018 10:16 pm EDT

Tried to use my Zulily credit card but it wouldn't except it. I have never used it before so it can't be over the limit. It had my information on my credit card but it just wouldn't work. I had two pairs of clogs that I was trying to buy. Why send me a credit card if you are not going to let me use it. I was really bummed. Nancy Nielsen :C

N
N
Nancy H Hughes
Ludlow, US
Send a message
Oct 15, 2018 5:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Size was way off. cost to return exorbitant.

J
J
Jenniyyyyyyy
Lenoir City, US
Send a message
Oct 21, 2018 4:46 pm EDT

I ordered from Zulily over 2 weeks ago and have still not received my items even though they said it would be here a week ago...a million times! Never ordering from them again! Worst experience ever! Do yourself a favor and don't even bother with this company.

B
B
bev codner
Kalispell, US
Send a message
Oct 22, 2018 7:33 pm EDT

just got my order and its similar but not the same color as advertised and really poor quality . color is a lot lighter and its paper thin.

View 0 more photos
N
N
Nancy Love
Bothell, US
Send a message
Nov 05, 2018 2:22 am EST

They came with holes in the sheets ! I contacted them several times with pictures the never got back to me. Rip off company.

View 0 more photos
E
E
Ellen Rohrbach
East Wenatchee, US
Send a message
Nov 05, 2018 3:02 pm EST

Three of the four glasses arrived broken.

L
L
Lacy Megenhardt Walker
US
Send a message
Nov 06, 2018 2:03 am EST

there is a stain or something on the front of the tunic.

A
A
annelizabeth
Binghamton, US
Send a message
Nov 15, 2018 12:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased # [protected] Cardinals on Holly Ornament and it was broken! Would like a new one or refund. Thank you, Janet A. Towner Email :tbernardjanet@stny.rr.com

  1. Zulily Contacts

  2. Zulily phone numbers
    Click up if you have successfully reached Zulily by calling +1 (877) 779-5615 phone number 0 0 users reported that they have successfully reached Zulily by calling +1 (877) 779-5615 phone number Click down if you have unsuccessfully reached Zulily by calling +1 (877) 779-5615 phone number 3 3 users reported that they have UNsuccessfully reached Zulily by calling +1 (877) 779-5615 phone number
    Click up if you have successfully reached Zulily by calling +1 (206) 724-0500 phone number 1 1 users reported that they have successfully reached Zulily by calling +1 (206) 724-0500 phone number Click down if you have unsuccessfully reached Zulily by calling +1 (206) 724-0500 phone number 2 2 users reported that they have UNsuccessfully reached Zulily by calling +1 (206) 724-0500 phone number
    Click up if you have successfully reached Zulily by calling +1 206 724 0500 ext:4805 phone number 2 2 users reported that they have successfully reached Zulily by calling +1 206 724 0500 ext:4805 phone number Click down if you have unsuccessfully reached Zulily by calling +1 206 724 0500 ext:4805 phone number 4 4 users reported that they have UNsuccessfully reached Zulily by calling +1 206 724 0500 ext:4805 phone number
    Advanced Analytics
    Click up if you have successfully reached Zulily by calling +1 (888) 202-5829 phone number 1 1 users reported that they have successfully reached Zulily by calling +1 (888) 202-5829 phone number Click down if you have unsuccessfully reached Zulily by calling +1 (888) 202-5829 phone number 0 0 users reported that they have UNsuccessfully reached Zulily by calling +1 (888) 202-5829 phone number
    100%
    Confidence score
    Zulily ABC Hotline
    Click up if you have successfully reached Zulily by calling +1 (747) 288-6406 phone number 0 0 users reported that they have successfully reached Zulily by calling +1 (747) 288-6406 phone number Click down if you have unsuccessfully reached Zulily by calling +1 (747) 288-6406 phone number 0 0 users reported that they have UNsuccessfully reached Zulily by calling +1 (747) 288-6406 phone number
    Zulily ABC Hotline (Outside US)
    More phone numbers
  3. Zulily emails
  4. Zulily address
    2601 Elliott Ave STE 200, Seattle, Washington, 98121, United States
  5. Zulily social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 24, 2025
  7. View all Zulily contacts
Zulily Category
Zulily is ranked 33 among 1440 companies in the Online Shopping category