86daigou.com
Reviews and Complaints

Really bad company
I should have read these negative reviews before placing my orders from 86daigou.com. My mistake. They have the following negative issues :

1. A lot of hidden costs: they show you the low price for the products. Once a product has been ordered, they will ask you more money for packing cost, shipping cost, insurance cost for shipping. If you don't ship soon enough, they will ask you to pay warehouse storage charge. There is no way for you to find out the shipping cost beforehand.

2. Very bad customer service : they replied to your email promptly but make things very difficult for you. I sent 9 emails to ask for refund after finding out there are so much hidden cost involved. They use all kinds of reasons to delay the whole refund process. At the end, they tell you order can't be refunded anymore due to exceeded the refund time limit. So, they advise you to pay the shipping (very expensive), so they can deliver the item.

3. Dishonest refund system : on their website, they show how they can refund you if you are not happy with the product. But, the fact is the refund $ will be sitting in your account and not paying you cash. It's another painful process to request for drawing out this refund $ from your account.

So, at the end. I ask them to keep the products and the money. Not to contact me anymore to ask for warehouse fee everyday.
My advise : never use them at all.

I just received a survey request from 86daigou and they mentioned in the email, they will give reward after I answer the survey. Either choose to get discount coupon or they direct transfer to our paypal. However, after I answered, they just replied that they will give discount coupon to my account. When I ask to transfer to paypal, they just ignored...If that, how I dare to purchase from them?

I bought something from this store and had the worst experience ever, I highly don't recommend 86daigou!
I paid an expensive delivery fee for fast and safe shipping and my item arrived completely broken. Not only it was in a terrible condition but it also took a lot of time until it got here.
They offered me a replacement and told that I have to send it back at my own expense. I did that and later got another charged. Contacted them to ask what was the matter and they said that I was charged a replacement fee. I never heard of that kind of fee. I'm sure everything they said was just a lie and these scammers were after my money from the very beginning. Never trust or buy anything from them!

Avoid it ! Do not get lured by their free shipping for first time customer promise.
They lured customers with free international shipping free for first time customer but using all excuses to not honor their promise. And their shipping weight is inflated and the the shipping charge is much higher than any company we normally use. Plus they charge various "fees".

They do not care the customers' interest- it is very obvious that their main purpose is to milk more money from the customers.

I do not think such kind of company could last long.
Most customers would be just "one time" customers who would never do business with them again. But I just want to warn new customers- do not be lured to buy from them!
It is not a honest company that you deal daily in United State.

This Chinese company should be facing criminal charged!

I placed an order on this Chinese 86daigou.com website for item on Taobao.com. The item is priced at 9.9 CNY. On their website said free international shipping, before I paid it said 9.90, without clarifying it is US dollars or CNY. but since the item only costs 9.90 CNY plus free shipping, I assume it is CNY. But when I got my credit card, I realized they charged me 9.90 US dollars for the item costs only at 9.90 CNY. What a cheated crime. PLus I have order for more than 45 days without receiving my order.

Avoid these scammers at all costs! I have ordered an item from this fraudulent Chinese website and even paid extra money for the delivery and never ever received anything! When I contacted 86daigou they said that my order was on its way and asked me to be more patient. Next time I contacted them they said that my order was not in stock and promised me a refund. What a scam! They hardly spoke English and everything they said was nothing but lie! This place should be shut down!

I placed the order on www.86daigou.com in the middle of July. Now it is September already, but I still haven’t obtained my order. WTF? I sent tons of the emails to the staff from this company, but they didn’t react and avoid all communication with the customers. Maybe, anyone knows how to get money from these liars and thieves. Post your ideas and offers.

People, the company www.86daigou.com is really bad and deceiving. I placed the order and checked if the delivery was for free. It was, but when it came time to finish the purchase, I received the note that I wasn’t qualified for the free delivery. I decided to cancel the purchase, but it was already impossible. I didn’t want to pay $25 for the shipping, so I tried to contact the seller. All my attempts failed.