More than 1000 reviews matching “telus”

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TELUS - poor customer service Response Even now ... years later ... NOTHING has changed. TELUS' customer service continues to be absolutely appalling. Try calling them !!! The "higher than average call volumes" they experience are...

TELUS - 101 45787 redirect Response Even now ... years later ... NOTHING has changed. TELUS' customer service continues to be absolutely appalling. Try calling them !!! The "higher than average call volumes" they experience are...

TELUS - poor customer service Response We recently moved to Creston, BC and have had nothing but service issues with Telus. Apart from lengthy waits just to talk to someone (30-45 minutes on hold), their follow-up on service issues i...

American Home Shield [AHS] - refund from cancelled home appliance policy Complaint Plan #[protected] 292 Vista Royale Circle West Palm Desert, CA 92211 We sold the subject home on January 4, 2019. I contacted AHS shortly thereafter, advised the property was sold and requested a...

TELUS - crooks Response these guys are completely phony. The irony is that Darren Entwhistle has received a host of awards for Telus, many for cor[porate sustainability-type qualities which in my view are completely...

TELUS - poor customer service Response This is the letter I have written to the contact us site on Telus Website. Still I have not received any response after the letter being sent twice. Please see below: To: Darren...

TELUS - very, very unhappy customer! Response My husband and I had 3 different cell phone accounts with Telus Mobility. Although we paid regularly on our accounts we had an unfortunate lack of income as my husband is truck driver. Even though we...

TELUS - bad service Response On Oct 11, 2009, Telus has a promotion on Telus TV. it is a good deal (I have to say). Before I sign the contract with telus tv service, I asked the sales several times: "I also need a Internet...

TELUS - horrible customer service Response I have just been through Telus hell. I was trying to move my business line and I was told that the location that I was moving to had a line installed and hookup would be easy. (I have been sending my...

TELUS - very, very unhappy customer! Response My husband and I had 3 different cell phone accounts with Telus Mobility. Although we paid regularly on our accounts we had an unfortunate lack of income as my husband is truck driver. Even though we...

TELUS - very, very unhappy customer! Response Our son had a two year contract with Telus beginning on June 17th of 2008. It is now November 2010 and we are still receiving his Telus bills here. I have tried a couple of times to call (and Telu...

Cell Phone Man - Cell phone plan does not exist Complaint I have dealt with www.cellphoneman.ca twice before with no issues. The company sells existing cell phone customers plans with lower rates than what a customer can get through the big cell phone...

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TELUS - terrible service and rip offs! Response As a Telus client, when you have a warranty for your phone you are referred to the product care centres to see if repair is feasible. If your phone is broken due to physical damage, your warranty i...

TELUS - billing errors! Response I changed my plan last year, I had to phone them three months in a row before finally get corrected. My add on my plan is the Telus to Telus nation wide allow me to receive or place a call to any...

TELUS - terrible service and rip offs! Response I have been a customer with Telus since 1997, and have always been pleased. Last February (2007) I bought a Nokia phone and signed a three year contract. Unfortunately it was a lemon. It completely...

TELUS - misleading advertising Response I am a telus customer and i have been happy with the services provided i bought a new house and gave lots of notice to have everything hooked up knowing that things may not be the way they used to be...

TELUS - internet rip off Response Telus charged me $120 for breaking a contract after I decided a couple of months later, after verbally agreeing to use their high speed wireless service, not to continue using Telus' IP service. I...

TELUS - charging money when they shouldn't Response I have just been ripped off by Telus too. I got a new blackberry storm from Telus store here in Grande Prairie Alberta. The first phone i got was bad from the first day: Voice problems. service...

TELUS - very, very unhappy customer! Response I have been a clearnet client then Telus took over. I had glitch and other bad CS experience which is to be expected from big companies. Now a year ago i decided to go with smart phone, which i wa...

TELUS - cell phone contract is a rip off! Response It depends upon whether you signed your Telus agreement and if the terms of the agreement were properly explained. Most provinces have consumer laws that require sales companies to provide an...

TELUS - very, very unhappy customer! Response AVOID TELUS LIKE THE PLAGUE! The absolute worst phone company I have dealt with! The customer service wait line is horrendous-- expect to wait for at least 20 minutes to be greeted by snobby...

TELUS - customer serivce Response We have had Telus for just under 6 months in Alberta and have had nothing but problems. We had pixelization on the TV as well as it cutting in and out showing nothing but a black screen. Program...

TELUS - terrible service and rip offs! Response OMG the same thing happened to me with that store! i will never give them my business EVER again!! i bought a blackberry pearl, as i needed it for work. the back was lose when they sold it to me so i...

TELUS - poor service Response I have been dealing with Telus to get my home phone line working for 21 days and I have been "promised" and "assured" and "guaranteed" that the problem would be sorted within various times. I hate...

TELUS - terrible internet connection Response I have been on a contract with Telus for 2.5 years. Not once have they held up their end of the bargain. I hate contracts and when I was looking at signing up with Telus I had a long talk with the...

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