A & G Auto Service and Repair’s earns a 4.5-star rating from 15 reviews, showing that the majority of customers are exceptionally satisfied with their service and repairs.
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Steve and his team at A & G are a class act, they are true professionals
Steve and his team at A & G are a class act, they are true professionals. The shop is very clean, with complimentary drinks and snacks, and free wifi.
Top notch service, they treat you like family, very hospitable
Top notch service, they treat you like family, very hospitable. I'm from Louisiana and we know 'bout that southern hospitality. Fair pricing and they deliver on their promises.
This place is amazin'!
This place is amazin'! I highly recommend it to everyone I know. Everythin' they do here is honest and transparent, and I appreciate that a lot. They've always taken care of me when I need it.
Totally dissatisfied with the very costly service
Totally dissatisfied with the very costly service. Not all repairs had prior written or verbal approval. Non OEM parts were used for repair as per agreement. The business needs to establish a written and signed agreement before doing any work on any vehicle or at least call for verbal approval.
Mr. Reynolds,
I want to thank you for using my facility for your automotive servicing needs BUT, both your statements cannot be true Sir; Can we establish which is correct?
a) "NON OEM PARTS WERE USE FOR REPAIR AS PER ( AGREEMENT)".
b) "THE BUSINESS NEEDS TO ESTABLISH A WRITTEN AND SIGNED AGREEMENT BEFORE DOING ANY WORK ON ANY VEHICLE OR AT LEASE CALL FOR APPROVAL"
Best,
Steven, owner of A&G Auto Service and Repair.
Mr. Reynolds,
I thank you for visiting my facility for your automotive servicing needs BUT, the two statements can be true..., "Non OEM parts were used for repairs as per AGREEMENT" then, In your next statement..., "The business needs to establish a written and signed agreement before any work on any vehicle or at least call for verbal approval".
Which one is right as, they cannot be the same?
Best,
Steven, owner of A&G Auto Service and Repair.
This shop has helped me and my car so much, I have never felt safer on the road with this shop making sure my car is road worthy!
This shop has helped me and my car so much, I have never felt safer on the road with this shop making sure my car is road worthy! The amount of time and heart from this shop just says it all, the customer service and representation of this repair shop is spectacular! Thank you A&G for making my Subaru feel like a brand new car! Recommend them 100 times over!
This shop has helped me and my car so much, I have never felt safer on the road with this shop making sure my car is road worthy! The amount of time and heart from this shop just says it all, the customer service and representation of this repair shop is spectacular! Thank you A&G for making my Subaru feel like a brand new car! Recommend them 100 times over!
This shop is super clean and run real professional-like
This shop is super clean and run real professional-like. The Owner & Staff know their stuff and are ASE Master Certified. The equipment they got is top-notch, even better than them fancy Dealerships in some ways, and the prices are real reasonable.
We got some fancy cars, like Mercedes-Benz & Land Rover, and let me tell ya, Mr. Steven and his crew always take care of 'em real good. They keep 'em in tip-top shape, just like them high standards.
Thanks a bunch.
Steven and his mechanics at A & G Auto Service and Repair are the best
Steven and his mechanics at A & G Auto Service and Repair are the best. They rebuilt my hotrod engine and made it run like new again. I trust Steven because he's a veteran, and his mechanics are highly skilled and certified by the ASE board. As a veteran myself, I appreciate Steven's straightforward approach. He makes sure everything is done right the first time he works on my vehicle. He doesn't waste time or beat around the bush. I recommend him to all my friends and family.
A & G Auto Service and Repair is a really good place in Hernando County
A & G Auto Service and Repair is a really good place in Hernando County. They have the same fancy technology as the dealerships in Tampa, and all the technicians are ASE Master Certified. That's important to me and my wife because we drive fancy cars like a Mercedes AMG and a Mass Ghibli. These guys are really good at what they do, and the shop is always clean. We're really happy that we don't have to pay the high prices at the dealership and we still get top-notch service. The owner, Steven, is a really nice guy to work with, and we love the monthly barbecue they have. Thanks a lot, guys!
Steven and his team at A&G are really smart, they fixed our Maserati Q4's electrical stuff super fast
Steven and his team at A&G are really smart, they fixed our Maserati Q4's electrical stuff super fast. We like that they're all ASE Master Certified, and the price was good 'cause they fixed our car. The shop is clean and we saw the whole diagnostic on a screen on the wall. We never saw that before, good job Mr. Steven for being clear with your customers. Thanks a lot for your service in the U.S Air Force. We really recommend A&G to everyone. 5 stars!
A & G Auto is amazin, I have had lots of unexpected repairs and repair bills with my 2010 Audi A6 and A & G Auto always been there to provide
A & G Auto is amazin, I have had lots of unexpected repairs and repair bills with my 2010 Audi A6 and A & G Auto always been there to provide honest, family-like, fair and quick services. When the repair bill(s) can get overwhelming, the owner Steven will go out his way to work with you and have your back with a payment plan or more cost efficient way of tackling a problem with your vehicle. This company understands every customer and situation is different and they'll always go over and beyond to fix your vehicles' problem. If you're lookin for band-aid services DO NOT GO HERE! but if you're lookin for true diagnostics & repairs THIS IS YOUR PLACE! Free condiments and WiFi too.
A&G was a life saver; I got stuck in Brooksville by accident when my car decided to give me trouble
A&G was a life saver; I got stuck in Brooksville by accident when my car decided to give me trouble. Im so glad I found A&G! They were able to get me in ASAP and the front desk staff were extremely nice. The owner Steven helped me and found out what was wrong and what needed immediate attention. He showed me instead of just telling me, so I could see the damage. They got it done fast so I could get back on the road home to tampa. During the wait they were great with my 5 year old and gave her a couple snacks while putting on PBS Kids for her. I really appreciated the patience with my bored child. I really recommend this place if you need your car checked out by an honest, quality mechanic. I will even drive back out here when I need repairs in the future!
Thanks *** ❤️
The shop is very clean and the people at the front desk were very kind and knowledgeable of what the information they shared with me
The shop is very clean and the people at the front desk were very kind and knowledgeable of what the information they shared with me. I brought my vehicle in for a diagnostic because the transmission was not shifting right and I knew I needed a full tune-up on my Land Rover and my wife's Mercedes Benz. I did some research online as I am new to Spring Hill from California, where our vehicles only got service at the dealerships. However, these technicians at A&G are ASE Master Certified. James in particular, while he is very soft spoken, completed a brilliant diagnostic on my Land Rover and corrected all the challenges I was experiencing. The technology this hometown facility has surprisingly was not a common thing to see in an independent shop. They have the right stuff and while it was not cheap, it sure was not what I would have paid at the dealership. So in closing, I highly recommend A&G Auto Service and the owner Steven is quite a personable and trustworthy person. He has a long military service, which we truly appreciate as members of the US Army Services. Services: Engine repair, Transmission, Battery, Brakes.
Awesome Mechanic and they are all ASE Certified
Awesome Mechanic and they are all ASE Certified. they got my truck up and running when 2 other shops in the local area could not; I really like how clean the shop and lobby is maintained. they have drinks and snacks, and a beautiful jack Russell puppy.
Professional and Honest
Professional and Honest. WILL NOT compromise for profit. Had a major problem with my Sebring. Two dealers and other service shops didn't know what was wrong let along fis it. Steve and his employees made it a mission to fix my car no matter what. They called every step through the process to discuss what was going on and would not just spend my money. End result? After four and 1/2 days, my car is properly Fixed, period. In this area, I REFUSE to have anyone else touch my vehicles after this.
A & G Auto Service and Repair Complaints 1
I had my vehicle serviced at A & G Auto Service and Repair on 2/23
I had my vehicle serviced at A & G Auto Service and Repair on 2/23. When I dropped it off, Elsa took down my information, including the phone number and account number for my warranty company. I specifically instructed Elsa that the warranty company needed to be contacted before any work was done. Elsa understood this instruction. However, they failed to contact the company before proceeding with the repairs. As a result, the warranty company is refusing to cover the charges that A and G Auto Service and Repair billed me for. This mistake was made internally and should be the responsibility of the business, as they took in a customer with specific instructions and disregarded them. If I had known this would happen, I would have taken my vehicle to another mechanic. On 2/26, I spoke with the owner, Steven, who acknowledged that he has internal issues with his staff and is working on resolving them. Today (3/1), I spoke with him again and he asked me what would make me satisfied. I explained that I would need $350 to make up for the difference caused by his employee's mistake. However, he only offered to reimburse me $150.
They have a very clean shop with free snacks, wifi and awesome channels to watch. The people are very nice and knowledgeable about the vehicle clean they work on and they treat you like family they even got us lunch while we waited. We highly recommend them to all our friends and family.
Kaley
Is A & G Auto Service and Repair Legit?
A & G Auto Service and Repair earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A & G Auto Service and Repair has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Springhillautorepairs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Springhillautorepairs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Springhillautorepairs.com you are considering visiting, which is associated with A & G Auto Service and Repair, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a springhillautorepairs.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
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- Springhillautorepairs.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The springhillautorepairs.com may offer a niche product or service that is only of interest to a smaller audience.
- A & G Auto Service and Repair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About A & G Auto Service and Repair
One of the key factors that sets A & G Auto Service and Repair apart from its competitors is their unwavering dedication to providing top-notch service. The team at A & G Auto Service and Repair understands the importance of a well-maintained vehicle and the impact it has on the overall driving experience. They take pride in their ability to deliver exceptional service that exceeds customer expectations.
The technicians at A & G Auto Service and Repair are highly trained and experienced professionals who possess a deep understanding of various automotive systems. Whether it's routine maintenance, complex repairs, or diagnostics, they have the expertise to handle it all. They stay up-to-date with the latest advancements in automotive technology to ensure that they can effectively diagnose and resolve any issues that may arise.
A & G Auto Service and Repair is equipped with state-of-the-art tools and equipment, enabling them to provide accurate and efficient service. They utilize cutting-edge diagnostic tools to quickly identify problems, saving customers both time and money. With their extensive knowledge and advanced equipment, they can tackle even the most challenging automotive repairs with confidence.
In addition to their technical expertise, A & G Auto Service and Repair places a strong emphasis on customer service. They believe in building long-term relationships with their clients and strive to create a welcoming and friendly environment. The team takes the time to listen to customer concerns, answer questions, and provide honest advice. They understand that clear communication is essential in ensuring customer satisfaction.
A & G Auto Service and Repair also values transparency when it comes to pricing. They provide detailed explanations of the services required and the associated costs, ensuring that customers are fully informed before any work is done. This commitment to transparency helps build trust and ensures that customers feel confident in the services they receive.
Overall, A & G Auto Service and Repair is a reputable and reliable automotive service provider that consistently delivers exceptional service. With their skilled technicians, state-of-the-art equipment, and commitment to customer satisfaction, they are the go-to choice for all automotive repair and maintenance needs in the Spring Hill area.
Overview of A & G Auto Service and Repair complaint handling
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A & G Auto Service and Repair Contacts
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A & G Auto Service and Repair phone numbers+1 (352) 848-0500+1 (352) 848-0500Click up if you have successfully reached A & G Auto Service and Repair by calling +1 (352) 848-0500 phone number 0 0 users reported that they have successfully reached A & G Auto Service and Repair by calling +1 (352) 848-0500 phone number Click down if you have unsuccessfully reached A & G Auto Service and Repair by calling +1 (352) 848-0500 phone number 0 0 users reported that they have UNsuccessfully reached A & G Auto Service and Repair by calling +1 (352) 848-0500 phone number
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A & G Auto Service and Repair address15252 Spring Hill Dr, Brooksville, Florida, 34604-0693, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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I had my vehicle serviced at A & G Auto Service and Repair on 2/23Our Commitment
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Professional and Honest. WILL NOT compromise for profit. Had a major problem with my Sebring. Two dealers and other service shops didn't know what was wrong let along fis it. Steve and his employees made it a mission to fix my car no matter what. They called every step through the process to discuss what was going on and would not just spend my money. End result? After four and 1/2 days, my car is properly Fixed, period. In this area, I REFUSE to have anyone else touch my vehicles after this.
Awesome Mechanic and they are all ASE Certified. they got my truck up and running when 2 other shops in the local area could not; I really like how clean the shop and lobby is maintained. they have drinks and snacks, and a beautiful jack Russell puppy.