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Ableton
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2.3 3 Complaints
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Ableton Complaints 3

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6:43 pm EST

Ableton Push 2

I’m simply trying to return a push I bought during the black Friday week sale but can’t get a response. I also can’t find a phone number I can call or any other way of contacting customer service except filling out the form on ableton.com (which I did twice). The website states a 30 day refund policy but without a response I’m afraid they’ll claim it’ll be too late to return.

Desired outcome: Return the item and get a refund

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8:25 am EST

Ableton Ableton lite

Purchased a Focusrite scarlett 3rd generation 2i2 interface was supposed to get Ableton free, tied 20plus times to download on windows 8.1 gets to the configure part goes through the full time and finishes but just freezes. What a con Focusrite are selling something and it does not work. I am new to using recording stuff etc but i can't see that i am doing anything wroong in the download process.

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2:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ableton Boycott the site and their products

Ableton products has done it again. they offer a free upgrade to their Live 6 LE program, only during a certain period. after that you will have t o pay for the upgrade. if i knew this was going to be the case i would have waited 2 more weeks to buy the product ... seems like a rip off to me ...boycott the site and their products.

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Mark Sobrino
US
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Nov 12, 2018 11:31 am EST

This product is a total lie. It is bundled with the Soundcraft AR12 MTK, a 14 track recording desk but only has 4 channels so it is a joke to call it LIVE! Nowhere is it advertised as only capable of 4 channels.

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Overview of Ableton complaint handling

Ableton reviews first appeared on Complaints Board on Sep 11, 2009. The latest review Push 2 was posted on Dec 12, 2022. The latest complaint Boycott the site and their products was resolved on Sep 11, 2009. Ableton has an average consumer rating of 2 stars from 3 reviews. Ableton has resolved 1 complaints.
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  1. Ableton Contacts

  2. Ableton phone numbers
    49 30 288763-0
    49 30 288763-0
    Click up if you have successfully reached Ableton by calling 49 30 288763-0 phone number 4 4 users reported that they have successfully reached Ableton by calling 49 30 288763-0 phone number Click down if you have unsuccessfully reached Ableton by calling 49 30 288763-0 phone number 5 5 users reported that they have UNsuccessfully reached Ableton by calling 49 30 288763-0 phone number
  3. Ableton emails
  4. Ableton address
    Sch?nhauser Allee 6-7, Berlin, 10119, Germany
  5. Ableton social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Ableton contacts

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