Activision
Reviews and Complaints

My Activision account email was hacked and change to one I do not own and they will not take action when I request support. I've sent multiple emails and support tickets and still nothing. this started on 07/23/2021 when I started the first support ticket and I did not get a response instead they closed the case without resolving my issue. Their support number hangs up on you when you try to reach out for this specific issue, they will tell you to write a support ticket. they then write the response of that support ticket to the email that I am trying to get changed and do not own instead of my actual email. I cannot change anything on the account without a verification email which is sent to the email I do not have. I have looked into the email domain and it does not even exist. they have no other way for me to get in contact with their corporate office or even speak to a real person.

the email that my account should be under is [protected]@gmail.com instead it was changed to [protected]@mailfa.org. I have been in an excruciating battle with Activision on trying to get this resolved and to no avail. thank you for your time and I hope I am able to get this resolved.

Hello, I am trying to unlink my Xbox account from my Activision account, but I realized the email associated with the Activision account is not accessible to me, so I'm unable to get a code that I can input so I can unlink the account. I am very frustrated that I can't get on the phone with someone to help me with this issue, all it is now is automated voices and your support page that doesn't help me one bit. This is also the same problem I have with my PlayStation account. If you would like more details my Gmail is [protected]@gmail.com or if that does not work, try [protected]@gmail.com

I've been playing for 40 years and never cheat never cheat nor do I know how! Tired of being Shadow band just because players report you when they died out of rage. Check & you will see ! I would like a full refund for all of my call of duty discs! Will never be buying an Activision game ever again! Thanks, genuine player My gamer tag is...TATT2U513OG if u wanna recheck! 🙄

My child (Zack Armstrong) made these purchases without my knowledge. I just realized this once I got my January bank statements. All purchases were made in January ($780.00) for cod points through Google play with the gmail [protected]@gmail.com and I did not authorize these purchases nor did I have knowledge of this until now. I would like a refund of all purchases if anyway possible. This has never happened before and I don't see how or why someone didn't flag these purchases but I seriously need this money back. PLEASE HELP

Ever since the game came out and even now me and my friends could never get into a zombie match. I mean it works for multiplayer and every other cod except this one and I'm assuming it hasn't been reported since it is still happening. Please do your best to try and fix it.

Hello

I am writing to complain about the self deleting of the game modern warfare. I enjoy playing with a few friends on my days off and it is becoming impossible to play.

On this passed weekend I had to delete and re-download the whole game again (for the fifth time) and this normally enables the game to run fairly well for a month or so. Tonight I turned it on and it has already deleted the whole multiplayer AND compatibility packs.

This download is fairly big for my internet and takes a LONG time to complete. Why does it happen? and why does it happen so frequently to a point that I cannot ever enjoy playing it as I play a roulette for if its deleted itself or not.

I would really appreciate a fix of the current problems that have plagued this game for a while, rather than the constant and ever growing updates that the game requires, and I am definitely not alone in this request.

The profile name is: Darbinator1#3420476

I was accused of unauthorized software and manipulation of game data however this is BS my software is purchased as well as my upgrades and i have no clue what manipulation of game data means all i do is play online here and there i don't speak to anyone and im suspended my user ID is VampirellaChik#5169688

They not only lost a customer but these people are crooks and should be canceled by everyone

The game is great! No doubt about it.

Problems are:
-Aim assist for console gamers (controllers)
-No anti-cheat of any kind(We live in the 21st century - stop being lazy)
-Bugs that were here from the start of the game still exist
-Multi-million company and all they do is re-mask the map
-Only bothered to do make skins that will actually make them dollars.

It is fun to play... but come on. Do something about these issues.
I just want to say to ppl to stop buying stupid skins... Only then they will snap out of this and do something about the actual game.
Be smart all! Stop wasting hundreds of euros for 1 game.
They are taking out of every one of you at least 100 euros every season.

Activision! SNAP OUT OF IT!
Nerf the aim assist at least a bit for start...
Make a controller and mouse/keyboard meta different. It's all mathematics.

I was permanently banned for supposedly cheating I myself do not I live around people an I have people come over I found the culprit that did this to me with my pc my nephew which is a teenager did something on my pc me myself don't even play the game very much I have a .86 kd I don't even play it as much anymore myself I play mostly other

I bought modern warfare on Xbox to play video game and have fun but instead I get killed by cheaters hiding inside walls I reported someone and I'm hoping the get ban forever because people like him should not be allowed to play and stop people like me from hAving a good time ! It's been too many times I come across cheaters like this and it really makes me mad because I bought this game to have fun and clearly that's not what is happening.

I would like to complain over a number of things that have really put me off playing your games number 1; the fact that you do nothing about all of the cheaters in modern warfare, black ops Cold War and warzone 2; that I cannot enjoy playing warzone as there is no option to turn off cross play as pc players have an extreme advantage over console 3; the fact I have complained at least 7 times and haven't received a reply 4; that you favour YouTube gamers over casual gamers for example the fact that when a couple of content creators complain you style the game the way that they want it instead of the way that the people who actually go out to buy the games would like especially when those people do not buy your games as you gift them to them as they are "advertising" your game in there online streams I believe you have lost touch with those of us who play for fun and are not being paid to play the game like the streamers that you seem to favour above everyone else

Sick of old outdated listening servers, please update as we are in 2020! Also, so fed up with hackers, ban all players using cronos and striker mod kits! Next we console players want console only option, playstation and xbox only as p. c still have too much advantage. You make billions so put back a couple million and update your technology so we can play genuine next gen games on next gen servers and algorithms that catch and permanent ban on cheaters. regards zTEA TREEz

My activision ID was permanently banned (StrawfSTG#5827391) with no reason provided or no reason I can think of. This was a paid product to which I no longer have access to. I contacted their support team who confirmed all bans are permanent and cant be reversed and conversation terminated. This is a product I am no longer able to use and believe I have been wrongly banned and my consumer rights removed. I need to get this reversed as I have spent hundreds of pounds on this product and for being banned for no reason is disgraceful.

I am unable to make my clan tag MAGA (Make America Great Again) because it is considered profanity. I would like to know what is profane about a patriotic slogan, especially for a war game where America fought. MAGA is not an acceptable clan tag yet BLM is? It seems as if one side is being silenced while the other is able to be expressive so I would like this issue to be fixed as it takes away my freedom to express myself and my love for the country.

Feb 13

I was disconnected from the Call of Duty: Modern Warfare game and since I have received a message stating Unable to connect to online services.

I went to support.activision.com and made my way to the online support chat where I talked to an individual, his name started with a G, who told me they don't know what my issue is, but others have the same issue and they would email me with a resolution. He took my information.

Feb 20

I haven't heard from support, so I went to the Activision support site and talked to the same individual who told me the same thing.

Mar 02

I still have not heard from support so I went to the Activision support site and talked to Byron C.

Byron C stated I was banned, would not tell me why, said I couldn't talk to anyone about the issue as it's final

Mar 03

I called [protected] and spoke to the operator, her name is Nikki.

She emailed supervisors and told me call back if I don't hear from anyone in 24 hours.

Mar 04, called back, Nikki transferring me to customer service, I spoke to a supervisor who confirmed I was banned, but told me no one will tell me why I was banned stating it's a security issue and told me there was no one who will tell me why I was banned.

I still have no email why I was banned.

I'm left wondering why I feel like I was just ripped off. Because this is a software company, they apparently have the right to keep this kind of information with no hope from customers who play their game.

why treyarch has the right to change the game play in hardcore mode and did not in regular mode . I buy the game and all the call of duty since 2002 to play hardcore teamdeath match now i am force to play kill confirmed that i hate without any notice .I think that over with call since you can change game like you want.i am sorry that you let treyarch ruin a game that i play for almost 20 years

Not much needed to say except Activision and their studios have a terrible consumer business model. Consumers pay the same for a product like Black Ops 4 and Xbox/PC have to not just wait for DLC that comes to PS4 first. Now with Black Ops 4 updates are a week early for PS4. Consumers are arbitrarily getting penalized for buying their product on Xbox. It needs to stop.

Hi

Not long after I purchased MW2 from Microsoft (24/10/17) and am unable to play because game freezes when "Waiting for Other Players". Just purchased MW4 and my rank was reset to one. Am unable to move forward in the game.

Please could you advise best options?

If you are unable to help, please could you arrange a refund of both games so that I can repurchase?

Many thanks

I bought this game the day it came out, after about 2 days I had problems connecting and finding matches on multiplayer online. Once this was sorted after about a week it stoped working again it then worked for another week but now it keeps saying that there is an update. It then goes to download update but then something pops up saying ‘due to update failure (error:3 or 5) will restart' when you press x it restarts and the same thing keeps popping up. I can't play online at all due to this. If this can't be fixed or if anything else goes wrong I want my money back. The game has had none stop caused problems for me and has caused me to never want to buy an activision game again.

I have had this game almost 3 weeks with no problems. Now i cant play the game at all error codes 5 aNd 1 are showing i have deleted the game Nd reinstalled it its has taking me 36 hours doing this i have bought the season pass and game nearly 100 pound av spent but am not going for a refund i just want it sorted out immediately or i want my full amount refunded its an absolute discrace this happening to ppl this should of been sorted by now no phone numbers to speak to an adviser or nothing absolute shamble totally my name is MR PHILLIP RATCLIFFE PLAYSTATION NAME IS PHIL-RATCLIFFE20 MY PHONE IS [protected] I WANT A RESPONSE TODAY AV WAITED OVER 2 DAYS NOW. not happy at all
.