Menu
For Business Write a review File a complaint
Activision Customer Service Phone, Email, Contacts

Activision
Reviews and Complaints

www.activision.com

Learn how the rating is calculated

4.3 26 Reviews 356 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
ADVERTISIMENT

Activision Complaints 356

ComplaintsBoard
M
8:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Activision False advertising

Activision and Treyarch recently release Call Of Duty: Black Ops 2 with an offer that if you pre-order you will be given access to a map called Nuketown 2025. After this weekend they have removed the map from being playable, with no warning or explanation except for it will be back "On special occasions" I say this is False Advertising to and deceptive, it makes people pay more then they should by upgrading to a bigger edition of the game when in reality the extra money is not needed.
At no point during Activision’s promotion of the Nuketown 2025 pre-order bonus did they mention that the popular Black Ops map, re-imagined in a 60′s depiction of the “Model Home of the Future”, would only be available for a limited amount of time. There is a disclaimer on the Call Of Duty website that players will need to download Nuketown 2025 to access to Double XP Launch Weekend but nothing regarding it’s limited appearance. This has caused millions to spend extra money that they didnt need to.
I personally feel robbed and fooled by them. Needless to say i wont touch another product which bears their name.

Read full review of Activision
View 0 more photos
Hide full review
ADVERTISIMENT
ComplaintsBoard
M
9:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Activision False Advertising in Australia

Good Evening,
Kindly accept this email as a complaint about your stokers/retailers who sell to consumers like myself.
My 6 year old son is into Skylanders as many children are at his age.
He has been waiting for months for figurines to arrive in Australia and also Adventure Packs.
My complaint is that your retailers, the like of Big W, Target, Kmart, and JB Hi-Fi are advertising in catalogues Skylanders in stock. They are advertising them in sale catalogues wherein sales have not even begun.
Upon our arrival to numerous stores today at our local Shopping Centre/Mall, my son was utterly shocked and disappointed that these advertised stores actually were falsely advertising that they had stock wherein they actually never had stock at all - when I asked them about their stock, I was told (with my son standing alongside me) that all stock had already been sold out. The sale did not even start until today yet all stock was cleared off the shelves.
Can you imagine the disappointment and grief that my son experienced today. All he could so was cry and say "its not fair mummy".
I would like something in writing from you by return email on how you as the product provider/supplier is going to rectify this ongoing issue.
My son is absolutely gutted.
Kindly reply to this email to [protected]@bigpond.com
My postal address is: M Griffin, PO Box 2969, Burleigh 4220, Queensland, Australia.
I look forward to hearing from you by return.
Regards,
Maree Griffin

Read full review of Activision
Hide full review
ADVERTISIMENT
ComplaintsBoard
M
3:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Activision Defective USB Receiver

I purchased the starter kit for the Skylanders Wii, the portal worked for 6 hours, my husband immediately went online and requested a new usb receiver. It took 8 days for us to get an email from them saying they got our email. A label had been created but nothing had been shipped, soon it will be two weeks since we turned in our issue.
Activision if you are going to make a toy/game that is wanted by everyone, and they are willing to drop 70.00 for just the game, the portal and three little guys, a replacement part should have been overnighted to the consumer. There is no excuse for two weeks to pass and not have the piece that they need in order to play the game.
I have bought many of activisions games, but after this i dont know.

Read full review of Activision
Hide full review
ADVERTISIMENT
ADVERTISIMENT
ComplaintsBoard
K
3:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision World at war hacking

world at war is my favorite game ever and now i cant even ###ing play it cause of this god mode people do now. i think activision and treyarch need to go through this and black ops and infinity ward with the modern warfares and get rid of all bugs and hacks and ban everyones accounts for atleast a month that has a hack. im tired of the ###. people cant get a ###ing kill without hacking. its ###ing ###. they need to ###ing do it or theyre gonna keep on losing all their customers when they come out with new games. it needs to stop. its ###. its un###ing fair. people need to learn how to play a game on their own.

Read full review of Activision and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
K
K
kevin81
clarks, US
Mar 26, 2013 1:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have several clan tag names that are hacking . can u help us at all ?

D
D
daniel543213
CA
Feb 18, 2013 3:47 pm EST

how do i fix my waw saying i have to be level 1 to play how do i fix

M
M
myeyeshavebeenopened
Kennewick, US
Dec 17, 2012 6:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

those ### wont refund anything. I bought black ops 2 it destroyed my xbox. they wont even refund the piece of ### game. gamestop and xbox live our just as accountable for this bs. i cant wait tell video games end up in a giant dump just like what happened with atari these companys like activison our ensuring that the cycle of people getting fed up and saying to all video games, consoles etc is going to repate itself and soon.

M
M
myeyeshavebeenopened
Kennewick, US
Dec 17, 2012 6:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

actvison is ### company the dont care about us they got there money. DO NOT EXPECT THIS COMPANY TO BE ACCOUNTABLE FOR THE PRODUCTS

TheldrakisCS
TheldrakisCS
US
Jul 18, 2012 12:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

you all seem to be missing something. when a expansion comes out there are flaws in it that are unforseen to a company. it happens. the code in waw was changed in mw2 and caused gaps that hackers exploited. as for refunds read the terms of service for the system you got it for. xbox live states there is no refunds. if it was in store then you need to return it within 30 days. if it was from activision themself its 30 days. hackers are in every game. as for wii mess up sounds like you interupted the update. i cant say more cause i dont play mw but it sounds like your just letting off steam for new updates.

i recall when wolk and cata came out there was a hacker cry out but it wound up to be that the ones who "were" hackers had a expansion the others didnt buy. now im not ligitimizing those who use exploits they find that were not intended by the company. those i agree should be punished, but telling a company who may be dealing with the problem the best they can to pay a refund for a product because your unhappy months later [or in this case i belive a year some of you have had the game] is just crazy and asking for trouble.

S
S
sdafasdfasdff
place, US
Jul 27, 2011 8:20 pm EDT

WaW used to be the one of the best multiplayer games i have ever played. Now ever since mw2 came out hackers and moders have plagued xbox live. i will not buy another call of duty franchise game if this is not taken care of and i encourage everyone else too as well.

C
C
Ccampbell23
Fall River, US
Jun 28, 2011 2:09 am EDT

I played w@w today with a friend... it was unplayable because of all the hackers. This is THE first COD game that I will trade in for a different game.
This is a shame, and I for one, will not stand for it. W@W is my favorite COD game and I am done putting up with this. I took pictures with my cell phone of all the people hacking as we tried to play. We didn't get ONE single game in over an hour searching.

They need to fix this asap... the sad part is, they CAN but seem to refuse to. I have always been on the companies side throughout the years, and have spent a LOT of money with them. I want a full refund for the game and the map packs! How dare you treat the consumer this way! Activision and Treyarch need to stop bowing down to these little kids who ruin the game for everyone else... because they are afraid of losing their business... well, their parents business.
I am so upset about this, that I will no longer purchase anything by these companies again! Everyone I play with has also agreed to boycott them. If this problem is not remedied quickly, I will start a massive campaign to make things very awkward for Activision. I know they could care less about me, but that is exactly their problem! Where are your spines?!
You spend a lot of time and money making us all want to buy the games, then once you have out money, you just ignore our pleas and let us down over and over again. I really feel as though we are pathetic fools to you! We sit here playing your crap, making you all rich, and when we BEG for a tiny ###ing crumb of support, we get NOTHING! Just more of the same empty rhetoric and ### lip service. Who the hell do you think you are? It is, after all, just a damn video game... If I ran a small business that way, I would be out of business faster than Sarah Palin could screw up a historical reference.
So you know you "got us" eh? so you think we are just sheeple, that will consume whatever you put out? Unfortunately that is fairly true for the majority of consumers... which is why I am assuming that none of you (Activision, Treyarch etc) will do a damn thing about it! ### us, I suppose. "Thanks for the money suckers, now get ready to buy our next severely flawed, moderately updated, version of the same game" I suppose you think. right? Am I wrong? Did I go too far? Well prove me the ### wrong then!
Don't be THAT company... the one who screws over its loyal followers. We are the reason you have a damn multi billion dollar a year corp to begin with. How about a dose of ###ing respect and humility for what we do for you? Thanks for the games guys, but please stop slapping me in the god damn face after my credit card gets approved.

I love the COD series, and the companies involved in making them... I know things aren't easy, and trying to make everyone happy is difficult... not to mention the pressure you all are under trying to make your Corp. profitable and relevant to today's consumers, but we are not talking about something as difficult as all that, we are talking about stopping people from ruining your work and reputation! You would think you would WANT to make yourself not look like a ###! If I were in charge over there, I would be ashamed of myself for what your letting take place with your work.
Perhaps you don't care... or perhaps you are blissfully unaware of what the MAJORITY of us are going through while trying to cope with your product. Either way, it is a travesty, and in my opinion borders on fraud!

I am calling for everyone who feels as upset as I and my friends do, to DEMAND a refund for Call of Duty World at War and the Map Packs, RIGHT NOW unless something is done!
FIX it or man up and compensate us for your LEMON of a game! Since its release, this game has been plagued with problems and exploits and hacks that make it almost unbearable for us to play without needless stress and frustration! While the majority of us sit here and wonder WHY no one does anything to support us.
Battlefield 3 is coming out soon, and I know a LOT of folks who will be switching brands come October is nothing is done. We all WANT to buy your games. We all WANT to love the, and play them as often as possible.. we WANT to give you our hard earned money for a great product and spend years talking about it, and you, as "game changers"
The only thing we can say at the moment is, you are becoming "Game wreckers"
The COD franchise deserves better than this. We deserve better than this. Show us you care, even a little. Prove to us that you don't think of we are just sheeple. Give SOMETHING back to the folks that MADE you, for the love of God!
I want to play COD for years to come... overall I Love the games, as they give me and my friends a platform to interact and socialize. My friends and I have formed valuable relationships because of this series. I play with people from the USA and England. Some of which are actually flying out here in October to spend their holiday with me, and experience the US for the first time... all because of Xbox Live and Call of Duty. This is bigger than just a game. Lives are actually altered because of what you do, no matter how silly or over the top that may sound, it happens to be true.
All we ask is for a tiny show of support back. Please?! I honestly would hate to stop buying and playing your games, but we will. It has gone on too long now.

B
B
Becool
NO
Jun 24, 2011 1:14 am EDT

it´s been awhile since i played waw, but now it´s almost unplayable 1 of 20 matches there was an hour without noticing peps in unfinite healt mode or flying around. i am getting ###ing annoyed, many of these peps using hacks have youtube channels with adresses over the whole friggin screen, well almost, i went into one and guess what half of their watchers had the tumbs down, they hate em, so why do they keep cheating and ruening all the experience. i agree with most here except one month banning, permanent banning is more like it, but then again if you got one team cheating and the other dosent then someone have to stand up and cheat or loose, well anyway not cheating here. hope those ###ing ###s that can´t play the game get banned. i urge everyone to go to the hackers youtube channel and describe if you can on their channel what they do and report their video as garbage or send a complaint to youtube. then they cant win anything on their channel if they try to commerca their website or whatever. waw hackers if you read this, you are a bunch of ###s that suck in waw.

C
C
cbrinks
Bawmur, US
Jun 15, 2011 4:55 am EDT

I agree man I tried to play today for the first time in months and it was unbelievable how many people had used that stupid god hack. Unfortunately Activision and Treyarch dont give a ###. They're going to make hundreds of millions of dollars off of the new modern warfare and thats that. Its just poor company integrity on their part.

ADVERTISIMENT
ComplaintsBoard
M
8:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision X Box 360 Game Quality Issues

Think twice before buying any games made by Activision!

We purchased an X-Box 360 for our sons on Christmas, along with a number of games, including Call of Duty: Black Ops and Modern Warfare 2, both made by Activision.

Last week, I noticed small cracks radiating from the center of the disks, making them unusable (see links below). As background, our sons have always taken care with their games, putting them back in the cases when finished and taking them out of the cases correctly. Since our first game system in 2004, a Sega Dreamcast, through a Nintendo Gamecube, a Wii, and now the X-Box 360, we had never experienced a disc with cracks like these. Now, four months after buying these games, and paying a premium for them, they can't be used. A number of other X-Box 360 games, made by other manufacturers and purchased at the same time as the cracked discs, are fine.

I suspect, although I have no way of verifying this, that the MW2 and COD disks are more brittle than they should be, and I've also noticed that the disc cases are a little rough on the inside of the disc when you snap it in place. This is not acceptable for a game that people pay $70 for.

As per Activision Customer Service: "Unfortunately we cannot replace any physically damaged discs without the $20 per disc replacement fee. The limited warranty on the disc is only 90 days, and will not cover cracks."

Yeah, it's unfortunate, unfortunate to me to have to pay for these discs again. I find it interesting that Activision is running a profit center that benefits from a potentially defective product.

I will probably spend the $40 for replacement, because my sons really miss the games, and because I have no other choice. If they were manufactured at a level of quality corresponding to their high prices, the games would still be working. Activision refuses to acknowledge that there is a problem. All I'm asking is that they exchange my discs at no cost, and look into the matter. I guess it's not cost-effective to listen to your customers, is it?

I will avoid Activision in the future when I can.

http://farm6.static.flickr.com/5064/5648521744_9f7d6a4400_b.jpg

http://farm6.static.flickr.com/5229/5647958569_d684476e18_o.jpg

Read full review of Activision and 1 comment
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
L
L
Lazypages
Houma, US
Feb 13, 2012 1:55 pm EST

did you but them used? if so they you should have expected it. It's not Activision's fault.

ADVERTISIMENT
ComplaintsBoard
S
12:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision Software steam

Where do I start...STEAM a program designed to connect players with other players across the internet for online gaming...RIGHT..well... nope thats F'N WRONG !

What a load of horse ###... this software is much the same as a virus and ad warez all in one.

Don't purchase any software that requires you to use this software(STEAM). It controls your game. It also controls you being able to play the game without unnecessary updates and it also crashes the game, MAKING THE GAME LOOK BAD.
I've come to this conclusion " It is a useless piece of ### made to piss users off." Controlling Dictating Software that not only disrupts the great games that use this stupidly made software "STEAM" to run, but also forces you the user to put up with many problems.

WHY? the game companies use (in my opinion) a out of date system is beyond my comprehension. The only semi logic reasoning I see is they need to make more money that's simply GREED. We use to get these games with full control, map makers, and when updates came out we also had the option to use them or not. We also had dedicated servers that could be controlled by the end users to suit there own common interests.

Gone is the basic respect for gamers and its all to easy for companies like Activision say stop ya ###'n you gamers just put up with it. WELL F**K YOU GAME MAKERS, no more I SAY F**K YOU ALL. DOWNLOAD PIRATE COPY DONT GIVE THESE ###ERS ANY MONEY FOR INFERIOR SOFTWARE. F**K EM>:(

I will not be buying any game platform that requires STEAM to play on line. You fooled me once with black ops and that will be the last...I say class action law suit against the ACTIVISION game makers for making us install virus software on our home PC systems.

..an example: AND this is only MY last found problem with Steam as of 26th MArch 2011

What they are doing now is forcing the PC user to download 6gig of contents that isn't required unless you want the new maps --but wait there's more they are going to force the user to PAY for this unwanted update. So even if you will never use these new maps you still have to download the components required taking up your download time / limit + hard drive space etc etc and ...EVEN F'n worse you cant play the game because STEAM is in control while you wait for this download...you may think its petty but it is a infringement on me the software owner that now I cant even access this software for 3-6 days while the game updates. WHAT A POT OF HORSE ###. And dont say get a faster connection as I have ASDL 2+ which alows 1000+Mb/sec...thats right the game makers cant even give you enough download speed to get a game update...even small updates take longer than should be required.

SO dont buy any software that requires programs like STEAM... there will be more out there i'm sure just dont buy that software get software that is MADE for the home user NOT MADE FOR the companies...greedy wankers.

Read full review of Activision and 5 comments
Update by SirBrick
Mar 28, 2011 11:23 pm EDT

Lol, well so far there's a hole 1 person in this class action suit, Wheres all the Activision haters?

Game download has now extended to 20 days+ before use... what can I say...I've said it all really. There must be 1000's or hundred of thousand downloading this and experiencing this problem, but no other Aussies here to confirm.

I still think Steam has to take some blame as they allow these companies use there platform.

Update by SirBrick
Mar 28, 2011 1:34 pm EDT

Game ready to play in Aprox 10 days and 21 hours...FFS what a F'N joke these ### must be laugh'n there heads off right about now. I could download a 3xpirated virsions of the game quicker and play that..so why is it I purchased the origional...got me FArKED. bring on the cracked servers.

Update by SirBrick
Mar 28, 2011 10:57 am EDT

OhwowReally, you seems that you love your steam and that's fantastic for you if steam is a working program. 4 years now I've only used it for approx 6months and sick of it and black ops...I'm real keen on getting other Australian users experiencing the same problems that have taken screenshots, documented errors and forced to download software contents not required to play the game...with a CLASS action law suit against the game makers and or steam... hopefuly some one else can start this and I'll sign up...I'm ready to put it in the bin(or burn the disks) and document all this from instalation thought to the burning of the disks into a doco, which may even reach a national level..at least here in Australia...but most people dont care enough they like having ### shoved in their faces from big companies and pollys...simply they all need a big cup of HTFU.

3 days now that I have not accessed the software Black Ops... still downloading. Steam crashed today and didn't download anything whilst I was at work. I restarted it and got things up and running again but seem to have lost some of the content that i downloaded. lost approx 600+Mb of downloaded data somewhere in lala land. When I left, the steam message stated "UPDATING STEAM PLATFORM FILES..."?wtf...more proof that steam is still in control and pissing me off.

One question I have for you Mr WOW is you have more than one game that requires you to use steam..I assume. Does this mean that whilst you wait for an update for one game you cant play any other that use steam. Coz that is how it looks from my experiences here. Just remember I only have the one game that uses this Steam software and I'm super reluctant to try any other software that use this platform...well as I've stated I wont be using any software that requires steam. just a question out of interest as you have used it for 4 years and seem to love it. I STILL HATE IT.

Update by SirBrick
Mar 27, 2011 2:19 pm EDT

OhWowReally, you could be right about Activision and that it may not be Steams fault but because of all the problems I have encountered with steam, I still blame Steam and Steam is far from awesome. So maybe its the perfect software if you use an Xbox or PS2.. I wouldn't know, but as a PC user its ###.

Now I have to repeat myself in someparts but...

The way I see it, is simple:
In a short Definition a computer virus is a computer program that can copy itself and infect a computer. So probably not a virus but very similar... Steam is an unwanted program that controls Black Ops. Ok it doesn't copy itself, but it is an unwanted. Yet a Required program to play Black Ops. And by Infect sure I can stop the downloads etc, but then you cant play the game(until updating finished) so its a simple case of put up with it if you want to play the game(A 6 Gig update could take some users months before they can play there game). So it is infecting my game play by infecting the original coding updating and not allowing me to use the software, while I wait for updates.

Again your probably correct in the fact that its not steam itself that is updating, but it is in direct control of the operation of the game...so bring on the crack and hacked servers and I will switch to that...### Activition and ### Steam for letting Activision use this poorly designed software platform and well... make people hate them both. USER CONTROLLED SOFTWARE not COMPANY Controlled Software. IS THE MAIN POINT HERE.

Now as for the "store front" how much more evidence can I show you there's ADWAREZ right in your face. Adware, or advertising-supported software, is any software package which automatically plays, displays, or downloads advertisements to a computer. Sound like steam to me. If I want a game or software I'll go get it from a game site provider of my choice not one shoved in my face, from software (like STEAM). It's in your face when you use the steam interface. Nearly as bad as the real Internet. Wait isn't this a game conecting program for users to interact and playgames...AAhhh no it there to make money and lots of it...
I can still play other older games and connect and update at my leisure, without it controlled by ### software like steam or ### software designers like activision(or how activision has now become) .

But one thing Im glad you reminded me about is Infinity Ward and Tryarch...I'll be thinking twice before purchasing software from these companies in the future as well.

Update by SirBrick
Mar 26, 2011 4:33 pm EDT

wetgreyt you wanker. I'm gonna order a heap of stuff from your site ...like ### I am! your and IDIOT! I have added your site to my block list.. good work looser.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
M
M
myeyeshavebeenopened
Kennewick, US
Dec 17, 2012 5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

not realted to these post im just stating my absolute hatred of Activison. you know that company at one time was ran by developers that made the company because the loved video games. look how far they fell. i just got ripped off by activison for 60 dollars when i bought the new black ops 2 game. i does not play and it destroyed my xbox. 60 dollars may not sound like a lot, but i get paid minum wage and can barely pay for gas. so 60 dollars plus 24.99 for xbox live is a lot for me to put down. i did bring the game back does not work. i try to contact activison as told to me via xbox live customer service agent, it took two weeks of emails and they never responded finaly i call them after waiting for 1 hour on hold and guess what they tell me. "not our problem" So just want to inform anyone whos considering to buisness with this crap company beware! if you get a lemon from the company and it destroys your property dont expect to even get a sorry from the company. after all they have billions of customers they dont give a ### if they ruin one persons life. ( again beware this company does not care about indviduals all they see is dollar signs and take no accountablity for any of there products or services.

O
O
OhWowReally
US
Mar 28, 2011 4:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

To answer your question, if I have a game that requires an update, I can play any other game while said update is downloading and installing. Again, your experience is with Black Ops only, which is put out by activision. I refuse to purchase or use any of Activision's software on Steam or PC (same goes for Ubisoft) because of the requirements involved.

As I said, I'm only going off my experience of using Steam's US and Canada interfaces, which could be vastly different than the one in Australia. Also, having read about the Activision issues, I've never purchased an Activision game on PC. I do wish you the best of luck if you get the class action suit together against Activision. They need to be taken down a few pegs.

O
O
OhWowReally
US
Mar 27, 2011 7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just to be clear, I use Steam on PC. As far as I know, and I'm speaking for the US and Canada, Steam can only be used on PC and MAC, not on Xbox or PlayStation.

My guess here is that Steam for Australia is different than the Steam we use in the US. There is absolutely no Adware, Malware, virsus, or anything like that on our Steam. I've been using Steam for over four years and have never once experienced any issues such as these. Granted, I refused to play anything on my PC put out by Activision because of all the craziness of their requirements. Again, this is why, at least in the US, Steam is trying to have their contract with Activision voided. They do not support what Activision requires of their players.

I'm just giving my opinion here. Again, since I don't use the Australia interface, I cannot comment on what goes on. All I can comment on is that in the US and Canada, Steam is a fantastic program that is helping to bring PC gaming back out of the ashes since most retailers only carry the top ten PC titles, and that is it. I've discovered countless awesome indie games because of Steam and will keep using it.

O
O
OhWowReally
US
Mar 26, 2011 6:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

By the way, I will agree with the MrBrick about Black Ops being a total and complete piece of crap. That is what happens when Activision fires everyone at Infinity Ward (developers of the Modern Warfare series) and brings in an subpar company like Tryarch (developers of World at War and Black Ops) to develop their games. Of course, if you look at the course of events over the last five plus years with Activision, it reads like "A Complete Guide on How to Be a [censored]bag Company."

O
O
OhWowReally
US
Mar 26, 2011 6:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wow, I don't know where to even start with this bat crap crazy ramblings.

First, Steam is in no way, shape or form virus software. Steam is awesome in every single fashion. For those of you that play games on PC and don't use Steam, you are totally missing out. You know how you will boot up a game, and then you will get notification of an update or patch that requires installation? Well, Steam will automatically download and install these updates as they arrive, which means you don't have to waste time when you would rather be playing the game.

Second, their storefront is amazing. They always have specials, access to games you can't get in stores anymore, and a fantastic community so you can connect with friends, even see what they own so you can buy games you know you can play together.

Basically, SirBrick's beef is with Activision and the fact that Activistion (not Steam) is forcing players to buy map packs and updates in order to play the game. Believe it or not, Valve (owners of Steam) has actually been trying to break contract with Activision because of Activision's practices, such as the ones you are talking about above. As far as the virsuses go, I don't know where you got those, but I say with 100% confidence, it was not through Steam.

ADVERTISIMENT
ComplaintsBoard
P
9:04 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision Lawsuit

What the ### is wrong with you ### holes. Every time i play any game by activision it crashes and sucks. dont get me wrong i love black ops and MW2 and gutair hero but if your going to make a game make it right. Fix the crashes and the bugs or else i will never buy another game from activision agian. treyarch and infinty ward and other companys are great but activision needs improvement and if activision dosnet do better than they can say good bye to their company because their not going to get another penny from anybody if they dont fix their problems.

Read full review of Activision and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Celts
US
Nov 03, 2020 11:31 am EST

Right on Bro you tell em ? We are going to just that take these scum to the High Court wish us luck we plan to take them for 4-Billion and give the money to the UK Government to build new BLM centres with built in playstation 5 rooms with free internet all the best take it eay boy

ADVERTISIMENT
ComplaintsBoard
R
10:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision unauthorized bank withdraw

My name is Richard Wampler Jr. I am contacting you in reference to a withdraw from my checking account for $65.54 on Nov. 29 that I did not authorize ! My statement read as follows : POS W/D DRI*ACTIVISIONSTORE / ORDERFIND.COM MN STORE / ORDERFIND.COM MN $65.54. I have already contacted my bank in reference to a fraud case. I need someone I can speak by phone as soon as possible.

Read full review of Activision
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ADVERTISIMENT
ComplaintsBoard
S
1:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On my Guitar Hero Drum set and Rock band drum set, the bass pedal broke. What happened was the wire on the Guitar Hero Drum set symbol does not work along with the bass pedal wire came undone from the pedal. On the Rock Band drum set, the bass pedal broke right above the hinge. I just thought I would let you know that the products do not last long. I only had the Guitar Hero drumset since Christmas of 2009. Thank you.

Read full review of Activision
ADVERTISIMENT
ComplaintsBoard
N
5:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision customer satisfaction

I bought one of there games and it eventually broke due to the system somehow. I sent them the game back and a 20 dollar money order. they have no record of getting my game and they said there is nothing they can do. so now i am out a 70 dollar game and a 20 dollar money order. they could at least send me a new game i have been a loyal customer and this has been my first problem and they cant do anything they said.

Read full review of Activision
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ADVERTISIMENT
ComplaintsBoard
A
10:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision 1 Month DLC, Are You Kidding Me?!

Activision,

I beg of you to reconsider re-releasing downloadable characters & missions on Playstation Network. Pleas don't punish the loyal fans of the game that actually went out and spent their hard-earned money, just because your initial sales didn't meet expectations. If you continue to add to this game, you will continue to make money. Either just a re-release the original DLC to give gamers another chance at these, since so many of us missed out the first time around. Or packaging them with new characters that are at least halfway created by being NPCs such as Bishop, Black Widow & Havok. Or at least offer up characters that were already created for select platforms like Blade, Cyclops & Ghost Rider as DLC, the work is already done on those characters. That would definitely generate some additional profits, and get people excited about the replay both online and not.

Many fans are irate over the way the Downloadable content was handled. Please make things right!

Read full review of Activision
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ADVERTISIMENT
ComplaintsBoard
M
11:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

There are so many hackers in Call of Duty Modern Warfare 2 it's rediculous. I was just in a game with 3 aimbotters. It's kinda sad when you pay over $60.00 for a game you can't even play because you're dead all the time. It totally ruins the game and I know a lot of people that won't play because they don't allow dedicated servers. They make you use the...

Read full review of Activision and 18 comments
ComplaintsBoard
M
2:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision Disgusting server problems

I want to make a complaint towards activision and/or treyarch for absolutely disgusting server performance on the PS3 / call of duty 5 world at war.
I'm about to make a petition with over 100 ready to sign but I dont see why I hsould waste my time. The game used to be enjoyable but now I cannot connect with 2 of my friends but can connect to many others. He cannot even hear me in the lobby. Then when we are in the same lobby, I join a game and he his booted everytime.

I have been playing a while and just recently have been losing every single game and Im usually a 1.06 KILL/DEATH ratio. My connection bar shows 3 usually but I am still shot with what looks like 1 bullet from the enemy, proving that they are seeing me a long itme before I see them and therefore killing me. I am an IT manager and have tried absolutely everything. My network is fine, it is 100% at the serverside, its pathetic, have they patched the game so that my connection looks high but in actual fact it isnt? Are they disguising the fact that the servers are so poor but dont want us to know?

Are certain countries taking up the bandwith or do certain areasd have priority? Either way, I am a patient person and have waited for a decent game, 10 hours of play later and it is still the same. Doesnt matter what rank they are either, even poor players are seeing me before I get to see them, the lag is atrocious and characters are jerking all over the place.

I hope you fix this rubbish before people boycott this game, especially as moder warfare 2 is coming out. Im glad they rant using your crap servers, you are obviously a bit daft not to fix this ready for map pack 4.

Trey arch SORT this crap out, get onto activisions idiot IT team and kick them in the face and get this problem SOLVED.

Read full review of Activision and 8 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
8 comments
Add a comment
W
W
wiiu lover
New Orleans, US
Jun 06, 2014 11:14 pm EDT

if they dont give wiiu any new dlcs ima tell everybody dont buy call of duty ghost or black ops 2

W
W
wiiu lover
New Orleans, US
Jun 06, 2014 11:13 pm EDT

i am complainting toward wiiu with no new Dlcs. treyarc never give wiiu new dlcs on call of duty black ops 2 zombies . they only give every other system some tho

A
A
Alex rosser
Llantwit Major, GB
Aug 05, 2013 1:54 am EDT

Dear Treyarch,

It has come to my attention that the pistols on Black Ops 2 are to over powered. I am saying this because I was using the Chicom CQB
on Nuke town 2025 and i was on a merciless then a p***k comes around the corner with a Kap-40. Later on in that match another person runs through the map with a B23R and kills me when I sprayed him and i hit every bullet I fired. So i want you to Buff the sub machine guns and nurse the pistols to make the game play more realistic

I
I
iwannagohome
Winnipeg, CA
Aug 11, 2011 9:30 am EDT

dear treyarch

i would appreciate it if you could make a new update making the L96A1 sniper stronger then how youve created it. Im tired of getting hitmarkers on enemies with a sniper, if this game was realistic like it was advertised then it would be instant death, i find it hard to believe a f***ing knife or tomahawk to the foot can kill someone when a sniper rifle barely effects them and also make killcams more accurate because they do not know what has actualy happend 90% of the time, its ridiculous how when i know i knifed someone, but i die anyway and watch the killcam and it shows that i didnt do f*** all, its the most irritting thing possible, thanks for listening, hopefully you will take my advice ps: i know alot of people that have quit plying call of dutys in general because of the ### sniper strength and because you do not have an online independent host server. :)

S
S
scoto
belfast, GB
May 26, 2011 2:18 am EDT

call of duty black ops is seriousy an absolutely terrible game treyarch have embaraced themselves for distributing such a horrible creation they should be banne from making games for the next 30 years

N
N
ninja j
leeds, GB
Mar 19, 2011 1:57 pm EDT

do not contact this JD he is a idiot who sends stupid childish replies and he as hacked my playstation account, all my messages now come via him. i do not believe treyarch would employ a complete w_____ like him.

W
W
wii player
GB
Mar 08, 2011 11:41 pm EST

i think the new map pack "first strike" for black ops should be relesed for the wii. its not fair that all the other consolse get them.

M
M
mult1plewargasm
Gateshead, GB
Jan 25, 2011 12:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i have just received a 2 day ban and all my progress reset on black ops for the xbox 360 for being in a game that another player had hacked so it ranked people up quicker, i dont have a choice in which lobby i am put into so how can treyarch do this to me as i am not the person that hacked the lobby, also i have gone to my recent play list and found the idiot who done this and he has had nothing done to him, i spent 6 days of ingame play to get to my pretige 4 rank 32 and now its all gone he had spent 1 day and a few hours and hacked to 15th prestige and is still playing, where is the justice in this.

ADVERTISIMENT
ComplaintsBoard
W
4:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i brought a copy of call of duty 4 modern warfare game of the year edition 4 months ago for the sole reason that it included the extra multiplayer maps it then tells you to go to gameoftheyear.callofduty.com to enter a code for redemption of the maps since i have owned the game i have tryed near enough everyday to redeem the maps onlt to be told sorry for...

Read full review of Activision and 4 comments
ADVERTISIMENT
ComplaintsBoard
R
8:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Activision terms of use

Hackers are widespread on Call of Duty 4 Modern Warfare Online. All parties involved Infinity Ward, Activision, Sony are not rectifying the problem or even telling its customers when the problem will be fixed. I am trying to report each hacker as I come across them (there are just too many of them). Now I am getting abusive mail from them and although Infinty Ward have said they have a fix for the problem Sony is still not responding. Disgusting behaviour from players and Sony. Pictures are attached of 2 mails sent to me with abusive language.

Read full review of Activision and 2 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
modern warfare 2 player!
London, GB
Jun 08, 2010 2:34 pm EDT

yes i would agree that there are too many hackers, its getting ridiculous. I would also say that in top of all the hacking activision dont distribute the maps out evenly, you seem to get invasion more than anything elseand there are lots of other things that need sorting out with modern warfare 2. If they sorted all of the problems out (hacking, map distribution etc) then modern warfare 2 would easily be one of the best games of the year.

M
M
megadog65
US
Oct 06, 2009 12:53 am EDT

true a lot of hackers like MR_M5 cheating to be # one losers

ADVERTISIMENT
ComplaintsBoard
Y
6:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Activision Rascism to coloured and religion

Dear sirs,

I would like to submit this complaint due to the fact that there is racism involved.

The game product by activision has been cracked by a few people online and have created cracked servers where they can freely express racism towards other people.
I have proof of this and i have the usernames and IP adress of the server. It is located in the US.

I as a libyan do not have activision support here in libya and there is no branch.
The game call of duty that i own is also cracked however i have decided to join this server and have been repeatedly abused by racsist words.

I beg of you to do something.
It is unfair that they freely use the word ni***er and F*** etc., I am shocked by this and i beg of you to do something, including for the african american community in the US.

They have also used terms against religion, ex F*** Allah and other extreme words.

I have the usernames and the server.
Please do something,
Thank you,
[protected]@hotmail.com

Read full review of Activision and 53 comments
Hide full review
53 comments
Add a comment
R
R
rokiet
US
Nov 17, 2024 11:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello. I would like to know why i got banned for 10 years in Call of duty mobile
i spended over 200usd for this game and i have no idea why i got banned
if you have any information about my ban please send me information to
wierzba485@gmail.com

your big fan rokiet.

A
A
17 38
ไทย, US
Jun 26, 2024 10:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Awesome inspection

View 0 more photos
R
R
ryan butts
Glace bay, CA
Jun 15, 2024 8:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Banned by the company for grinding out cammos in the zombies mode so the exp on my account is off but instead of realizing that they permabaned my account and accused me of using unlock tools as the reason why it's like talking to a toddler with thier support team they won't even tell me the reason why it was banned

K
K
kieransync
hatfield, GB
May 26, 2024 3:19 am EDT

so my account has been shadow banned for false allergations and i would like it unshadowed if possible

M
M
Mf Jordanz
US
May 18, 2024 6:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my Account MfJordanz and MfJordann is in the shadowban loop, I have did everything, reseted everything, and I still get falsely banned going on the 5th time now I need help please.

A
A
Activision Ambassador
Highland, US
May 07, 2024 3:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do you need help with a False Ban?

Stop by our Discord and we’ll guide you in the right direct to unban your account.

We are Activision Ambassadors and do not charge to do this.

https://discord.gg/WsDGpPXYBJ

E
E
Epe Taiwhanga
US
Jan 07, 2024 11:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i went from xbox with no problems to pc and now use have shadow banned me for no reason as i have no hacks or any thing and for well ova a year use have been doing this to some one that has paid for a game i cant play

S
S
Short Vuze
US
Dec 11, 2023 5:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ive been shadow banned for dropping 250 kills on hc shipment in a 4 man team grow up and un ban me as i was 16th in the world and now because of your [censored] anti cheat im 28th because all i can play against is people shooting me thru walls

View 0 more photos
T
T
T3939495
Colorado, US
Nov 06, 2023 8:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

change my e-mail on my account

R
R
ReviewTrasher
US
Nov 04, 2023 11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

they take too long to respond i have sent an email like 2 weeks ago and they still haven't responded to it and its for my account which i lost

ADVERTISIMENT

Activision Reviews 0

Looks like Activision has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Activision, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Activision

Screenshot Activision
Activision is a prominent video game publisher known for its extensive portfolio of games across various genres. The company's product lineup includes a range of titles from action-packed first-person shooters to strategy and adventure games. One of their flagship franchises is Call of Duty, a series that has become a staple in the gaming community for its intense combat gameplay and immersive multiplayer experiences.

In addition to blockbuster series like Call of Duty, Activision also manages other well-known properties such as the Spyro and Crash Bandicoot series, which offer platforming fun for players of all ages. The company has a history of developing games that cater to a diverse audience, from casual gamers to hardcore enthusiasts.

Activision's services extend beyond just game development and publishing. They also provide online services that support multiplayer gaming and social interaction, allowing players to connect and compete with others around the world. Their online platforms are designed to enhance the gaming experience with downloadable content (DLC), regular updates, and community events.

The company's products are available on multiple gaming platforms, including consoles, PC, and mobile devices, ensuring accessibility for a wide range of consumers. Activision continues to expand its reach by exploring new technologies and trends in the gaming industry, aiming to deliver engaging content that resonates with its audience.
How to file a complaint about Activision?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Activision. Make it specific and clear, such as "Unresolved Billing Issue on Call of Duty Account".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Activision. Mention key areas such as customer service interactions, technical problems with games or services, billing and payment issues, or any other relevant concerns. Include specific details about any transactions you've had with the company, such as purchase dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any errors or problems encountered. If you attempted to resolve the issue, outline the steps you took and the responses received from Activision. Explain how this issue has personally affected you, whether it's through lost time, enjoyment, or money.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, emails, screenshots, or correspondence that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Activision. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, an exchange, or any other form of rectification.

7. Review before submission: Review your complaint thoroughly for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Activision on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately and provide additional information if requested.

Overview of Activision complaint handling

Activision reviews first appeared on Complaints Board on Jan 21, 2009. The latest review Black ops cold war was posted on Nov 13, 2024. The latest complaint I'm emailing you to passionately ******* that you allow for Shoot-the-Ship to be a permanent option in Multiplayer was resolved on Feb 18, 2024. Activision has an average consumer rating of 1 stars from 1917 reviews. Activision has resolved 12 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.1
1914 reviews
ADVERTISIMENT
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Activision Contacts

  2. Activision phone numbers
    +1 (310) 255-2000
    +1 (310) 255-2000
    Click up if you have successfully reached Activision by calling +1 (310) 255-2000 phone number 1 1 users reported that they have successfully reached Activision by calling +1 (310) 255-2000 phone number Click down if you have unsuccessfully reached Activision by calling +1 (310) 255-2000 phone number 3 3 users reported that they have UNsuccessfully reached Activision by calling +1 (310) 255-2000 phone number
  3. Activision emails
  4. Activision address
    3100 Ocean Park Boulevard, Santa Monica, California, 90405, United States
  5. Activision social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
ADVERTISIMENT
Activision Category
Activision is ranked 3 among 41 companies in the Gaming category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

ADVERTISIMENT