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Activision Customer Service Phone, Email, Contacts

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4.3 24 Reviews 342 Complaints
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Activision Complaints 342

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8:50 pm EDT
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Hackers are widespread on Call of Duty 4 Modern Warfare Online. All parties involved Infinity Ward, Activision, Sony are not rectifying the problem or even telling its customers when the problem will be fixed. I am trying to report each hacker as I come across them (there are just too many of them). Now I am getting abusive mail from them and although Infinty Ward have said they have a fix for the problem Sony is still not responding. Disgusting behaviour from players and Sony. Pictures are attached of 2 mails sent to me with abusive language.

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modern warfare 2 player!
London, GB
Jun 08, 2010 2:34 pm EDT

yes i would agree that there are too many hackers, its getting ridiculous. I would also say that in top of all the hacking activision dont distribute the maps out evenly, you seem to get invasion more than anything elseand there are lots of other things that need sorting out with modern warfare 2. If they sorted all of the problems out (hacking, map distribution etc) then modern warfare 2 would easily be one of the best games of the year.

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megadog65
US
Oct 06, 2009 12:53 am EDT

true a lot of hackers like MR_M5 cheating to be # one losers

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6:25 pm EST
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Activision Rascism to coloured and religion

Dear sirs,

I would like to submit this complaint due to the fact that there is racism involved.

The game product by activision has been cracked by a few people online and have created cracked servers where they can freely express racism towards other people.
I have proof of this and i have the usernames and IP adress of the server. It is located in the US.

I as a libyan do not have activision support here in libya and there is no branch.
The game call of duty that i own is also cracked however i have decided to join this server and have been repeatedly abused by racsist words.

I beg of you to do something.
It is unfair that they freely use the word ni***er and F*** etc., I am shocked by this and i beg of you to do something, including for the african american community in the US.

They have also used terms against religion, ex F*** Allah and other extreme words.

I have the usernames and the server.
Please do something,
Thank you,
[protected]@hotmail.com

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17 38
ไทย, US
Jun 26, 2024 10:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Awesome inspection

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ryan butts
Glace bay, CA
Jun 15, 2024 8:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Banned by the company for grinding out cammos in the zombies mode so the exp on my account is off but instead of realizing that they permabaned my account and accused me of using unlock tools as the reason why it's like talking to a toddler with thier support team they won't even tell me the reason why it was banned

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kieransync
hatfield, GB
May 26, 2024 3:19 am EDT

so my account has been shadow banned for false allergations and i would like it unshadowed if possible

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Mf Jordanz
US
May 18, 2024 6:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my Account MfJordanz and MfJordann is in the shadowban loop, I have did everything, reseted everything, and I still get falsely banned going on the 5th time now I need help please.

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Activision Ambassador
Highland, US
May 07, 2024 3:27 am EDT
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Do you need help with a False Ban?

Stop by our Discord and we’ll guide you in the right direct to unban your account.

We are Activision Ambassadors and do not charge to do this.

https://discord.gg/WsDGpPXYBJ

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Epe Taiwhanga
US
Jan 07, 2024 11:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i went from xbox with no problems to pc and now use have shadow banned me for no reason as i have no hacks or any thing and for well ova a year use have been doing this to some one that has paid for a game i cant play

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Short Vuze
US
Dec 11, 2023 5:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ive been shadow banned for dropping 250 kills on hc shipment in a 4 man team grow up and un ban me as i was 16th in the world and now because of your [censored] anti cheat im 28th because all i can play against is people shooting me thru walls

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T3939495
Colorado, US
Nov 06, 2023 8:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

change my e-mail on my account

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ReviewTrasher
US
Nov 04, 2023 11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

they take too long to respond i have sent an email like 2 weeks ago and they still haven't responded to it and its for my account which i lost

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m4xifl3x
Kyiv, UA
Oct 01, 2023 10:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

got a perma-ban for unauthorized software and manipulation of game data in mw 2 on the day the game was released without ever playing it.

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About Activision

Screenshot Activision
Activision is a prominent video game publisher known for its extensive portfolio of games across various genres. The company's product lineup includes a range of titles from action-packed first-person shooters to strategy and adventure games. One of their flagship franchises is Call of Duty, a series that has become a staple in the gaming community for its intense combat gameplay and immersive multiplayer experiences.

In addition to blockbuster series like Call of Duty, Activision also manages other well-known properties such as the Spyro and Crash Bandicoot series, which offer platforming fun for players of all ages. The company has a history of developing games that cater to a diverse audience, from casual gamers to hardcore enthusiasts.

Activision's services extend beyond just game development and publishing. They also provide online services that support multiplayer gaming and social interaction, allowing players to connect and compete with others around the world. Their online platforms are designed to enhance the gaming experience with downloadable content (DLC), regular updates, and community events.

The company's products are available on multiple gaming platforms, including consoles, PC, and mobile devices, ensuring accessibility for a wide range of consumers. Activision continues to expand its reach by exploring new technologies and trends in the gaming industry, aiming to deliver engaging content that resonates with its audience.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Activision. Make it specific and clear, such as "Unresolved Billing Issue on Call of Duty Account".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Activision. Mention key areas such as customer service interactions, technical problems with games or services, billing and payment issues, or any other relevant concerns. Include specific details about any transactions you've had with the company, such as purchase dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any errors or problems encountered. If you attempted to resolve the issue, outline the steps you took and the responses received from Activision. Explain how this issue has personally affected you, whether it's through lost time, enjoyment, or money.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, emails, screenshots, or correspondence that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Activision. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, an exchange, or any other form of rectification.

7. Review before submission: Review your complaint thoroughly for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

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9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately and provide additional information if requested.

Overview of Activision complaint handling

Activision reviews first appeared on Complaints Board on Jan 21, 2009. The latest review Voice communication was posted on Jul 4, 2024. The latest complaint I'm emailing you to passionately ******* that you allow for Shoot-the-Ship to be a permanent option in Multiplayer was resolved on Feb 18, 2024. Activision has an average consumer rating of 1 stars from 1901 reviews. Activision has resolved 12 complaints.
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  1. Activision Contacts

  2. Activision phone numbers
    +1 (310) 255-2000
    +1 (310) 255-2000
    Click up if you have successfully reached Activision by calling +1 (310) 255-2000 phone number 0 0 users reported that they have successfully reached Activision by calling +1 (310) 255-2000 phone number Click down if you have unsuccessfully reached Activision by calling +1 (310) 255-2000 phone number 1 1 users reported that they have UNsuccessfully reached Activision by calling +1 (310) 255-2000 phone number
  3. Activision emails
  4. Activision address
    3100 Ocean Park Boulevard, Santa Monica, California, 90405, United States
  5. Activision social media
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    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2024
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