Activision’s earns a 1.2-star rating from 398 reviews, showing that the majority of gamers are dissatisfied with games.
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Hi, my activision ID is TsunamiPapi#XXXXXXX and my PSN is bhattithegreat
Hi, my activision ID is TsunamiPapi#XXXXXXX and my PSN is bhattithegreat. Today I logged onto warzone and there was an update. Once it finished updating, it made me log into my activision account again. However, it would not let me log in. So I tried resetting my password *** it would not send me the password *** link. Then I signed up for another activision account using the same email and my PSN account was already linked to it. Once I got into warzone on my PS4, I saw that all my stats had disappeared along with everything that I had bought from the store (season 3 battle pass, all previous battle passes, several operators that I had bought including Nikto, etc.) This is extremely frustrating as I have spent a lot of money on this game and have over 36 days played with 150 wins. I have screenshots of my previous account along with many YouTube vids of me playing. I have already submitted an account recovery ticket. Please help me out!
I'm emailing you to passionately ******* that you allow for Shoot-the-Ship to be a permanent option in Multiplayer
I'm emailing you to passionately *** that you allow for Shoot-the-Ship to be a permanent option in Multiplayer Mode
Based on the "COD Players only want one thing" playlist naming alternatives, I believe you are aware of its popularity. I 'm sure I'm not the first, but I wanted to address [whoever] directly. I don't need to tweet this, and put it on some public Reddit forum for virtual support. I want to go straight to the source. I'm emailing every relevant email address I could find online, because you all don't make it easy to contact, or make us feel it's been received.
I implore you to allow us to indulge in the game modes we enjoy. Isn't that what gaming is all about? Let meindulge. Otherwise, when the maps alternate between Chesire Park and th dreaded Tank Factory, I'm going to be apt to grow up and stop gaming for the night. I'm 30+ yrs old, and I'm not inclined to play game modes/maps that bore me to an early bedtime so I can complete my honey-do tasks in the morning.Â
During these pandemic times, gaming is the only interaction I have with most of my friends. Many of my friends have not moved on to the new Cold War game because of the strain on resources. If one of our friends can't afford to update, then none of us will move on. (This was an issue in previous games as well when we could not spend the money for add-on maps)
The complaint has been investigated and resolved to the customer's satisfaction.
The game is great I just got banned and put in shadow *** lobbys with hackers and I dont even hack
The game is great I just got banned and put in shadow *** lobbys with hackers and I dont even hack. So it ruining the Experience with the game.
Please help me this is a scam I spent so much money and had to buy the game multiple times and keep getting shadow
Please help me this is a scam I spent so much money and had to buy the game multiple times and keep getting shadow banned even the day I get unbanned I get ban again
I just got the game and I am shadow banned never hacked before this is my second account the same thing happened before
I just got the game and I am shadow banned never hacked before this is my second account the same thing happened before I have bought the game twice now I need help pleases its urgent I feel they will ban me again soon PLEAE HELP!
My account was hacked, I reached out immediately to Activision who told me I needed to wait 10 business days
My account was hacked, I reached out immediately to Activision who told me I needed to wait 10 business days. I was nervous from all the negative reviews and worried I wouldn't hear anything back but after exactly 10 days, my account was restored and I couldn't be happier. I will forever speak favorably of Activision.
my account was hacked not too long ago and I am so worried about not getting my account back after hearing people's
my account was hacked not too long ago and I am so worried about not getting my account back after hearing people's experiences, please recover my account as soon as possible. I tried reaching out but I can't find any option so very sorry for using this method but I just want to hear some response as soon as possible. I am eager to hear the response.
I have no real complaints with COD Warzone or Activision Blizzard
I have no real complaints with COD Warzone or Activision Blizzard. I can't find a way to contact them except for having a game issue. I don't have an issue, I have a suggestion for something I would like to see in Warzone. Activision Blizzard does well with bringing out new operators and skins for them, and many are part of the veteran community which I am thankful for as a veteran. My suggestion for a new skin would be Ephraim Mattos. He was a Navy Seal that deployed to Afghanistan and other places, but after he got out of the military he went on his own to Iraq to help out with a group called the Free Burma Rangers. There is video and articles about what he did there. He then started his own charity called Stronghold Rescue and Relief. If you put out a skin of him and give a link with it to the website for Stronghold Rescue and Relief it would be a huge help worldwide to bring awareness of that charity and what they do. I hope Activision Blizzard takes the time to read this, look up Ephraim and his charity, consider it, and let me know. Thank you.
First and foremost, I absolutely love this game which is why I am very pationate about this issue
First and foremost, I absolutely love this game which is why I am very pationate about this issue. I am immensly disapointed by Activisions lack of transparency in account banning procedures and their total lack of customer support (including zero human to human interaction). False positives have been frequent and affected many innoncent players, myself included. When this happens, Activision won't even send an email to the affected players to inform them of their decisions. Let me get this straight, you'll send me an email telling me I received a friend request, but you can't be bothered to tell me that I have been "banned" and why? Activision also makes it impossible for affected players to plead their case, nor does it offer proof supporting its accusations. The "Appeal a ban" feature does not trigger any email responses/followups and seems to only confirm the decision without having an actual human review the case. If humans did review ban appeals, they should have access to gameplay, stats and real data that would clear false positives immediately and undoubtedly. I feel I have been robbed. Robbed of the two 80$ copies of MW I bought for PS4 and PC. That's Activision barring me from my purchases totalling 160$ under false pretexts. These false accusations have also taken a toll on me psychologicaly. I have been fasly flagged as a cheater, which is embarrassing and humiliating because some friends believe Ricochet to be 100% accurate. Activision's unreliable service has cost me financialy, and has also affected my reputation. Please, Activision, get your act together or change your vision of what a FAIR customer experience should be.
Activision Complaints 369
Missing in-game items I bought or earned in both mobile titles.
I've been playing Call of Duty Mobile since the first Pre-Season in 2019, and Warzone Mobile since the beta. Additionally, although I'm almost exclusively a mobile gamer, I've played MW2 and MW3 on Xbox quite a few times at a friend's house. I used to have a YouTube channel dedicated to Call of Duty Mobile that I started back in 2019: gameplays, crate...
Read full review of ActivisionCall of duty
I have had my account for 18 years and spent thousands on each game . And you have banned me and taken content I own away from me,I was banned on the 500k ban wave . I asked for you to look into it and was told the ban stands. I was not hacking I was banned due to people with less skill than me I was streaming at the time and have tge footage
Claimed loss: £1000's
Desired outcome: My account back and unbannedAlpha_dog_7
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Call Of Duty
I reported through battle.net and activision that my account had been hacked in March 2024. I managed to recover my account by unlinking the steam account and email that the hacker tried to use. Following this, it appeared that I had been banned by Activision for violation of terms. Upon appeal, I recieved an email back to state that: "Your appeal ha...
Read full review of Activision and 1 commentPermanently banned for no reason
The reason why I'm banned after my account was compromised I created a 2fa and Unlinked the accounts that were not mine. As per the instructions from Activision on your recovery page. I then created the account recovery but due to the 2Fa I created and unlinking accounts. The account shows that there are no issues other that the Ban. I Need A supervisor to look into this and get the account unbanned please.
Read full review of ActivisionCall of Duty Modern warfare 3 & warzone.
I have been falsely permanently banned from the games and also my battle net account I was playing the game fine on 01/08/2024 and I woke up on 02/08/2024 to a permanent ban I think I have been unfairly treated. I believe the account should be reinstated as I have not had any warning of this happening. And I think this is a injustice they have not proved...
Read full review of ActivisionFalse permanent ban
Hi I was taking on my Xbox last night 30/07/24, I have now been permanent banned yet I was only using my Xbox to play. I have now lost my account with all my hard earned weapons, camos and skins on it. Extremely disappointed a lot of money has gone to waste, please contact me on my email [protected]@gmail.com as the accounts email jwall25788 can’t be accessed.
Claimed loss: $250
Desired outcome: Response to [protected]@gmail.comRefund or account unbanned
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Limited matchmaking and shadow bans
I have been shadow banned 4 times this month for suspected cheating. Everytime, my account is cleared because I do not cheat. The system bans people based off of user reports. However, these user reports are made by people who are upset they lost a fight or have no actual understanding of the other player. I purchased the battlepass and operators to play...
Read full review of Activision and 1 commentVoice communication
The AI system in place needs to be fixed I got hard char banned for not even saying anything this automated bs is killing off the game, you also make it so you can not appeal the ban when you boast about how the in game audio is recorded! So that being said make it a ban that is appealable so you can review audio and allow people that have been wrongfully comm banned to be relieved of this as this is unfair and unjust
Desired outcome: A new system to be put in place to allow for appeals of comm bans
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Chat in lobby
Hello, I got a chat ban for 14 days in mw3. I was not even saying anything, there was 5 other people saying worse things than anything i said and they did not get a penalty, but I call the guy dumb and I get banned? I really am sorry and I am not trying to be toxic to the community, I hope all can be forgiven and i get my ban appealed, because I am truly sorry. It seems like i keep getting a chat ban for anything i say or text.
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Call of Duty
I am writing to request a review and resolution of the ban on my Call of Duty account. For the past four months, I have been in continuous communication with Activision support regarding this issue, but it has not yielded any results. My account was breached by a foreign Xbox account, which led to my ban. Following the instructions provided by the...
Read full review of ActivisionCall of Duty
Hello, my Activision ID is DOTZBERG#3001824. I have been playing from Battle.net ID DOTZBERG#2811 for five years. I am writing to complain about my account being permanently banned on June 6th. I believe this was done in error, and I have screenshots to prove my innocence. On May 23rd, someone linked their XBL account wich is not mine and unknown to me, to...
Read full review of ActivisionAccount being banned for false reasons
On April 12, 2024 I had noticed suspicious emails and activity regarding my activision account which made me switch my email linked to the account from “[protected]@gmail.com” to “[protected]@gmail.com”. Fast forwarding to June 5th 2024, I ran into a hacker/booter on a game mode called “Cutthroat” in ModernWarfare 3. After the hacker/booter lost a...
Read full review of ActivisionMWIII Account
So I am currently permanently banned from a game I have never cheated on and never in any way manipulated the game data of. Activision support has been very unresponsive in this entire process. If there is any reason for me being banned under this condition it would be because I changed my account email from my fathers to my own, both containing my last...
Read full review of ActivisionAccount access/wrongful ban
Hi, this is Charles, aka acti ID TTV TvaTurbo#2018189(formerly known as Chucky but my name has been changed without my consent!) On or around 06/06/2024, my account was issued a Temporary Ban; please see the attached images. When I checked my ban appeal page, I noticed it was permanent despite saying it was temporary in game. Many individuals were affected...
Read full review of ActivisionAll call of duty games
Better Business Bureau complaint #[protected]. Activision ID Baarkszz#9450175 Activision support case: [protected] Activision account recovery case: [protected] I am currently permanently banned from a game I have never cheated or never in any way manipulated data of. Activision support has been a bit unresponsive in this entire process. If there is any reason...
Read full review of ActivisionAccount was hacked
My account has been compromised and my email address and password have been changed and I have also been logged in via a different location from Austria Niederosterreich Maria Enzersdorf and not as normal in Germany Bayern. Unfortunately I had the same email password combination with Activision as with Steam and therefore this account was also compromised...
Read full review of ActivisionCompromised activision account
On Monday June 3rd, 2024 I was playing call of duty modern warfare 3 on my pc and decided to shut down the game and play on my PlayStation 5 (which is located in a separate part of my home) in order to play and have a private party chat with a friend who also plays on PlayStation 5. There was no issue at that time and I concluded playing for the evening. I...
Read full review of Activision and 1 commentWrongful ban on call of duty
Hi there. I recently was moving across country down to FL starting on 5/31. Upon arrival in the state on 6/5, I loaded up Call of Duty to find my account wrongfully banned. This is the account I have spent money on and consistently played. This is completely wrongful and I am requesting an unban. My case number is [protected]
Claimed loss: 1000
Desired outcome: Unbanned account
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Account falsely banned.
my Activision account MattStylesNYY#8353361 was hacked on may 11th 2024 and was banned immediately on may 12th 2024. I noticed that my account was banned on that day after days of not playing call of duty nor was I ever logged in my activision account. I tried appealing yet the appeal was rejected because I was "the account holder at the time of infraction"...
Read full review of ActivisionGot falsely banned
It happened on June 7th 2024. I was planning to play some call of duty modern Warfare 3, well I was about to, when all of a sudden I got a message saying that I was temporarily banned on the call od duty loading screen, made me wondered what I did wrong. So I went to Activision website and appealed for ban over there, after reviewing it, it got denied and...
Read full review of ActivisionAbout Activision
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In addition to blockbuster series like Call of Duty, Activision also manages other well-known properties such as the Spyro and Crash Bandicoot series, which offer platforming fun for players of all ages. The company has a history of developing games that cater to a diverse audience, from casual gamers to hardcore enthusiasts.
Activision's services extend beyond just game development and publishing. They also provide online services that support multiplayer gaming and social interaction, allowing players to connect and compete with others around the world. Their online platforms are designed to enhance the gaming experience with downloadable content (DLC), regular updates, and community events.
The company's products are available on multiple gaming platforms, including consoles, PC, and mobile devices, ensuring accessibility for a wide range of consumers. Activision continues to expand its reach by exploring new technologies and trends in the gaming industry, aiming to deliver engaging content that resonates with its audience.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Activision. Make it specific and clear, such as "Unresolved Billing Issue on Call of Duty Account".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Activision. Mention key areas such as customer service interactions, technical problems with games or services, billing and payment issues, or any other relevant concerns. Include specific details about any transactions you've had with the company, such as purchase dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any errors or problems encountered. If you attempted to resolve the issue, outline the steps you took and the responses received from Activision. Explain how this issue has personally affected you, whether it's through lost time, enjoyment, or money.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, emails, screenshots, or correspondence that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Activision. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, an exchange, or any other form of rectification.
7. Review before submission: Review your complaint thoroughly for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Activision on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately and provide additional information if requested.
Overview of Activision complaint handling
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Activision Contacts
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Activision phone numbers+1 (310) 255-2000+1 (310) 255-2000Click up if you have successfully reached Activision by calling +1 (310) 255-2000 phone number 1 1 users reported that they have successfully reached Activision by calling +1 (310) 255-2000 phone number Click down if you have unsuccessfully reached Activision by calling +1 (310) 255-2000 phone number 3 3 users reported that they have UNsuccessfully reached Activision by calling +1 (310) 255-2000 phone number
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Activision emailssupport@activision.com100%Confidence score: 100%Support
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Activision address3100 Ocean Park Boulevard, Santa Monica, California, 90405, United States
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Activision social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 20, 2025
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