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4.3 26 Reviews 356 Complaints
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Activision Complaints 356

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12:43 pm EDT
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I’m currently absolutely infuriated and highly distressed, a game I spent over £70 has just banned me although I have not done anything! I have tried to contact and appeal yet nothing, more of all it seems that my account in itself has been suspended so now I cannot even log in on the website to try and dispute… I don’t know what’s going on or why this i...

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11:42 pm EDT
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Activision ID: Dex#658219 Email associated with Activision: [protected]@gmail.com I have been playing Call of Duty for over a decade with the same Activision account, purchasing the new CoD every year. I have never hacked or used any cheats in my life. Activision states that ‘Bans will only be overturned if we determine the infraction was due to...

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11:47 am EDT
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I attempted to log onto call of duty as normal after a few months of not playing. I found I’m unable to use online services and contacted the PlayStation network support for help after they did not find issues on their end they referred me to activision I have attempted to contact activision but with no success in finding a solution to my issue. I have...

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11:28 am EDT
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I'm writing to you about my account that was just banned out of no where. My name is Justin Smith and I found out my Activision account was hacked mid April. I have photos to show the username that linked their Steam account to my Activision account. I don't have a computer as I am a console player using a PS5. I noticed this account that is not mine a few...

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9:32 am EDT
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Activision Falsely banned on modern warfare 3

I have never manipulated game data or use hacks to win a game I have been a fair gamer and I have played call of duty for years now I’m nearly about done with the game I have never been perm banned before this is just horrible that you are treating your fanbase like this so sort your software out

PSN is Xl-KissMySnipes

My email for that account is [protected]@gmail.com

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10:02 am EDT
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Activision COD Warzone

I upgraded to a new PS5 I bought from target finally last month. I play COD 2-3 times a week for a few hours with some friends. I recently jumped on and found out I have been permanently banned. I have never cheated and am terrible at the game. K/D is around 0.5 but I enjoy playing with friends. I had no clue as to why I was banned and the appeal didn't state why. When I submitted my appeal it was denied. I find this ridiculous. I had just bought my first skin as well after playing for a few years. Support is not help and there is no way to fix the wrong they made against me.

Claimed loss: The price of the game and experience

Desired outcome: remove the ban

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6:46 am EDT
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I got permanent ban, my account was borrowed by my cousin. He log in my account in his PC. I did not know he was using a unlock tool for camo. I already have Mastery camo like Interstellar. I grind that very hard after I got home from work. I work 8-12 hours a day, I am happy spending my cash in Warzone. I spend a lot of money because it is my happiness to...

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5:09 am EDT
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It all started around 4am uk time when I woke up and saw an email that said Hello phill_mykn_0b#3813295, At 2024-04-29 17:18, your battle account with the username minininja#2395145 was linked from your call of duty account. This email came through at Apr 30, 2024, 1:12 am I didnt see this til around 4. When I saw it I went on and saw they played...

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9:26 pm EDT
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Noticed on May 6 account was banned, I have never cheated in any previous titles or current titles. Submitted a ban appeal on the same day and was automatically rejected even though it is supposed to be reviewed by someone. Got into contact with an Activision Ambassador that helps with unfair bans on accounts. Submitted an account recovery on the same...

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1:32 am EDT
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Activision Account banned permanent

I have been unfairly banned.
ID Activision NIKKPB#6604206
Email: [protected]@hotmail.com
Recovery Ticket #[protected]

After a month without playing on my accounts, when trying to access, I receive the notification that I have received a permanent suspension. I have created several support tickets, and none of them offer a solution. I have received an automatic response from a bot when requesting a review of my case.

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B. Langworth
May 13, 2024 6:06 am EDT
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To address your ban, try reaching out to Activision support through a different communication channel such as their official social media accounts. Escalate the issue by asking for a review from a real person instead of automated responses. Be persistent but polite in your communications, clearly stating your case and any evidence you have that might support your claim of unfair treatment.

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Author of the review
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Nikolay Amier
US
May 17, 2024 6:49 pm EDT
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The only thing I got from Aativision was a ban appeal rejected by a bot

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7:41 pm EDT
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Activision Falsely banned from Call of Duty MW3

Hello, my account was falsely banned. I have never cheated or exploited the game in any way. I have put a lot of time and money into this game. Please help me resolve this issue as it is unfair. There is an unfamiliar battle.net account links to my Activision account which may have to do with why I am being banned.

My Case Number is: [protected]

Activision account : Gmoney#5295889.

Claimed loss: Loss of 150$ due to purchase of game/ in game content and countless hours of playing the game because of permanent ban.

Desired outcome: To be unbanned since I did not cheat or exploit of any kind. I would like someone to help me get this issue resolved, please help.

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C. Fadel
May 14, 2024 5:14 am EDT
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Contact Activision support directly with your case number and explain the situation, including the unfamiliar Battle.net account linked to your Activision account. Provide any evidence that supports your claim of not cheating or exploiting the game. While waiting for a response, keep an eye on your email for any updates from Activision and consider reaching out to them through social media channels for faster attention. Stay patient and persistent in your follow-ups to ensure your case gets reviewed.

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6:17 am EDT
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Around april 1st in 2022 I recieved a permanent ban on "Modern Warfare 2019" later on I had to contact battle net support regarding an issue I had where my account email and password was changed, this was around October 8th 2023, this incident battle net support were contacted and recovered my account successfully. The issue ID for this case is Issue ID...

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5:31 am EDT
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Activision Amended rebuttal response

My activision account was compromised by either battlenet or activision account.

My battle net ID :Cayon93#3513

My email : [protected]@gmail.com

My activision ID : WHISKEY SOUR#5675853

My BBB Case number :Case #[protected]

My account recovery request case number : [protected]

I would like Assistance on activision unbanning my activision account i would be appreciated and thanks you very much

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B. Koepp
May 10, 2024 3:52 am EDT
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Hey, keep following up with Activision through their customer support channels. Since you’ve already opened a case with BBB, make sure to update it with any new developments. It’s also a good idea to keep all your communication with Activision well-documented. Persistence is key here. If you're not getting responses, try escalating your case within Activision by asking to speak with a supervisor or manager. Good luck!

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11:04 pm EDT
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Activision Call of duty

I was falsely banned yesterday and i never got a reason why or anything like that. I was playing yesterday fine and then the next day i updated my pc and then i was banned from playing the game from steam or in general. Im just worried because i have a lot of hours and i spent a decent amount of money on that game and its all just gone. My email is [protected]@gmail.com. My steam Id is trulyrainy_. My activision ID is rainy#5396623. I dont know what else to do.

Thank you,

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9:56 pm EDT
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Hello, my name is Brad Duran. My Activision account was compromised on 4/27/2024. I received an email at 3:38PM MST stating that a Steam account with the username "river26blickgqk" had been linked to the Activision account. This is not my Steam account and I did not have my Steam account linked because I only play on Battle.net or Playstation. I had last...

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10:25 am EDT
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Hello, my name is Jose Gonzalo Lopez. My Activision account was compromised on 3/29/2024. Upon attempting to log back in on Battle.net around approximately 6:00PM CST on 4/4/2024, I was notified via email that my account had been permanently banned. I submitted a Ban Appeal but received an email stating that it would not be overturned even though I had...

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6:05 pm EDT
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The problem I'm having is regarding a WRONGFULLY banned account by Activision on the 5th of April 2024 for "unauthorized software and manipulation of game data". This ban is illogical for several reasons:1) I have never cheated in any Call of Duty game on PlayStation 5 from which Ive been banned 2) Ive been banned on platforms including Steam where I have...

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2:01 am EDT
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Dear Sir / Madam, In relation to the email sent at 02:23AM on the 21/04/2024 stating that my account "has been permanently banned for using unauthorized software and manipulation of game data" (no case number, however my activison account is fardec13#5718881 and email address [protected]@hotmail.com) and that my ban will not be overturned is completely unfair...

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9:38 am EDT
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Dear Activision, I am writing to formally lodge a complaint regarding the unjust permanent ban of my account in Call of Duty: Modern Warfare 3. On April 18, 2024, I purchased the game excited to get into the new cod. However, upon attempting to access the game for the first time, I was greeted with the notification that my account had been permanently...

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3:59 pm EDT
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Dear Activision Support Team, I hope this email finds you well. I am writing to you with a sense of urgency and concern regarding my account, which has been permanently banned. My username is kraftz_official#2482040 and my associated email address is .sami.[protected]@gmail.com I recently discovered that my account has been banned, and I was shocked to...

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About Activision

Screenshot Activision
Activision is a prominent video game publisher known for its extensive portfolio of games across various genres. The company's product lineup includes a range of titles from action-packed first-person shooters to strategy and adventure games. One of their flagship franchises is Call of Duty, a series that has become a staple in the gaming community for its intense combat gameplay and immersive multiplayer experiences.

In addition to blockbuster series like Call of Duty, Activision also manages other well-known properties such as the Spyro and Crash Bandicoot series, which offer platforming fun for players of all ages. The company has a history of developing games that cater to a diverse audience, from casual gamers to hardcore enthusiasts.

Activision's services extend beyond just game development and publishing. They also provide online services that support multiplayer gaming and social interaction, allowing players to connect and compete with others around the world. Their online platforms are designed to enhance the gaming experience with downloadable content (DLC), regular updates, and community events.

The company's products are available on multiple gaming platforms, including consoles, PC, and mobile devices, ensuring accessibility for a wide range of consumers. Activision continues to expand its reach by exploring new technologies and trends in the gaming industry, aiming to deliver engaging content that resonates with its audience.
How to file a complaint about Activision?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Activision. Make it specific and clear, such as "Unresolved Billing Issue on Call of Duty Account".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Activision. Mention key areas such as customer service interactions, technical problems with games or services, billing and payment issues, or any other relevant concerns. Include specific details about any transactions you've had with the company, such as purchase dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any errors or problems encountered. If you attempted to resolve the issue, outline the steps you took and the responses received from Activision. Explain how this issue has personally affected you, whether it's through lost time, enjoyment, or money.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, emails, screenshots, or correspondence that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Activision. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, an exchange, or any other form of rectification.

7. Review before submission: Review your complaint thoroughly for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Activision on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately and provide additional information if requested.

Overview of Activision complaint handling

Activision reviews first appeared on Complaints Board on Jan 21, 2009. The latest review Black ops cold war was posted on Nov 13, 2024. The latest complaint I'm emailing you to passionately ******* that you allow for Shoot-the-Ship to be a permanent option in Multiplayer was resolved on Feb 18, 2024. Activision has an average consumer rating of 1 stars from 1917 reviews. Activision has resolved 12 complaints.
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  1. Activision Contacts

  2. Activision phone numbers
    +1 (310) 255-2000
    +1 (310) 255-2000
    Click up if you have successfully reached Activision by calling +1 (310) 255-2000 phone number 1 1 users reported that they have successfully reached Activision by calling +1 (310) 255-2000 phone number Click down if you have unsuccessfully reached Activision by calling +1 (310) 255-2000 phone number 3 3 users reported that they have UNsuccessfully reached Activision by calling +1 (310) 255-2000 phone number
  3. Activision emails
  4. Activision address
    3100 Ocean Park Boulevard, Santa Monica, California, 90405, United States
  5. Activision social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
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Activision is ranked 3 among 41 companies in the Gaming category

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