Activision review: Optimize use

My account was falsely permanently banned for “unauthorized software” and/or “manipulating game data”. I’ve never needed to cheat and want this reversed and my account back. If I had to do my own troubleshooting, the last game I played around June 1st made me a little worried because of the packet loss percentage that I was receiving. Meaning that the connection wasn’t stable. Which could also mean I was in some kind of hacked lobby.

-Last match played around June 1st

-Last few matches had a high packet loss. If you watch my video I posted,

you’ll see the information in the top left hand corner

(https://www.youtube.com/watch?v=nxlQaB8px70)

-Ban Appeal Case# [protected]

-Account Hacked Recovery Case# [protected]

But I had everything on my account and just finished my weapon camo grind earlier this week. I had all my weapons including rocket launchers and melee weapons with Interstellar and Orion camo. All weapons maxed out. About 10000 coins for my battle pass. All missions and easter eggs done on zombies. All that to say is that I put hundreds of hours into this game over several years. The coins I believe equates to around $100 or more.

My PC is bare bones. No additional software. All I use it for is gaming. Ramped up the hardware to perform faster and that's it. I didn't want to leave any room for the additional software to slow down the performance of my PC.

Yeah but Activisions reason for banning my account was vague. I feel to ban someone’s account permanently you have to have concrete proof and explanation why it was banned in detail. So far from my research I'm definitely not the only one having this issue. I ABSOLUTELY would not risk getting my account banned by trying to cheat. I put too much into this account to do that. I’ve had this account since 2010. Thanks for taking the time to try to resolve my issue. Please let me know if you can help me out with this situation.

Thanks,