Advantage Rent A Car review: York Car rental etobicoke Ontario scam

Car Rental for 9 days - July 6-July 15 2023 $1272 including insurance option.

My daughter, booked the rental through Expedia. She put down the deposit to reserve. I believe it was then outsourced to Advantage, and then to York Car Rental in Etobicoke. At York, she was asked for a card with a $3000 reserve hold which she did not have so I used my credit card and told this would invalidate the reserved amount for the car because the credit card was not in my daughter’s name. We had no choice but to rent through them as a result - offsite Pearson Airport, Toronto. Late in the day with nothing available.

We got a stone chip in the windshield and immediately charged $1500 on the very day of return without an assessment of repair. Later, I received an “estimate” where I am being charged not only for the windshield but for “cruise control calibration” I received no notice nor receipt until the charge showed up on my credit card statement a month later. This is no doubt a scam and flat out thievery! How can Advantage be a part of this? Read the reviews for the York Car Rental in Etobicoke…all terrible with not a single one more than one star!

I am a senior with very limited funds and can’t seem to get any help or support to fight this. I would greatly appreciate any follow provided.

Why on earth would Advantage outsource to such a horrible company? Do you care about your customers?