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CB Telecommunications Airtel no response from the customer care and harassing the customer
Airtel

Airtel review: no response from the customer care and harassing the customer 53

M
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I activated the service to use the mobile office (Gprs) for surfing net using my laptop, their is some setting problem due to which I am not able to connect, I have been following up with airtel ranchi from last six days but they have not been responding to my problem and even not they have blocked my number from which I was contacting their customer. Even the serious like mr. Aroop, mr. Jesudas and mr. Neeraj thakur has been not able to take up the issue and get it solved.

53 comments
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H
H
hooo
IN
Aug 31, 2010 9:41 pm EDT

i am unable send sms to nobody because of airtel services, i face the problem last 20 days, if i send sms it shows check operator service, all massage setting are corrected, my num [protected], then i rised the complaint in customer care 5 times, each and every time still they are saying it will clear with in 24 hrs, 1 st complaint number was [protected]

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manmeet 4718
IN
Dec 18, 2010 6:09 am EST

i m using airtel pre paid connection [protected]. from last month i m contineosly reciving call from unknown number and they all say that i miss called at thier numbers . plz find solution to this problem . i ve manually barred my outgoing calls but the miss calls to unknown number is still contieous from my number . i m just fet up of this . plz solve my prolb or i ve to quit using airtel

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way2ashish
IN
Feb 09, 2011 6:48 am EST

U r right..
Airtel is an [censor] off company

W
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way2ashish
IN
Feb 09, 2011 6:49 am EST

airtel is a [censor] all company..
They always give false promises.
Does anyone have any email for registering compalins to the senior officials

K
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kuku58
IN
May 12, 2011 3:58 am EDT

Airtel SUCKSSSS..
I am a Airtel customer for 5 years, with a unlimited plan, since the smart tracking the service deteriorated. I have changed my service provider.

Airtel is a pain

Airtel service is pathetic.

Airtel betrays with the customers.

Airtel Customer care gives out false promises and not only team members but also the managers gives out false promises very fluently. I think they have been specifically trained to give out false promises and to keep the customers in the dark.

C
C
compliant against customer services
IN
Jun 13, 2011 12:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir,
I am shocked and disappointed to be writing this letter to you today. After more than 2 years of customer, I had the worst customer service experience of my life.
I called up on customer service for knowing about my landline bills (corporate) so many times and they was sending me same bill again and again which was single connection bill and disconnecting the calls. And then I asked about senior person over there. And when we called him, complained about them and told all matter but he again did the same thing which had done by his executives and said your last bills are pending when asked about details of payment they did not give us. Our relationship no. is [protected]
I am sure this treatment is not a regular occurrence, but that doesn't change the fact that I was subjected to it.
Please take steps to ensure that this employee and coworkers know that these actions were not in line with your company's values and policies. I would be happy to provide further details if you wish. Please contact me regarding the steps you have taken no later than two weeks from now.
Sincerely,
V.S Infrabuild Pvt ltd.
703-704, netaji subhash place,
Pitampura, new delhi.
Ph: [protected]/43

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Sameer Patil291982
IN
Jul 02, 2011 4:19 pm EDT

I talk to customer execuitive in the evening, he replied arrogently and drop the phone. Why such a stupid airtel customer execuitive are there; I think no other provider take those that the reason.

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Naveen k j
IN
Jul 14, 2011 2:40 pm EDT

am using the airtel services from more then 5 years but now my sim showing registration failed... i was in some business tour, , nw i returnd and cant able to use my number... am feeling very bad, bcoz i had given this number to so many my customers..i informed in airtel services, and airtel office also, , , but i didnt got any responses, , if this number again activated for a new customer, it make lot of disturbances to that customer again u also be in trouble... so i hardly wished to activate my number to me itself...so kindly do the needful...
my number is [protected]
u can contact me in [protected]...

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mandar_morankar
IN
Aug 30, 2011 9:48 am EDT

I am airtel customer. I have activated 98 rental plan for Internet[GPRS service].
They said we give 2GB free usage for 1 month.But as I was using the GPRS service I got message after13th day that I have reached my limited usage and pay for the amount otherwise the services will be stopped. That moment only I stopped using the GPRS and deactivated the service. The usage for that month was 960 MB which is very less than 2GB though they charged me with the bill on the usage which was unaccepatable.

Now I am getting threatening calls from airtel to pay that amount.

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sajidkhan
IN
May 24, 2012 2:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i want to knoe about my air tell bill can send me user id or pwd for releted i show my bill details and get the copy

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Kumar Shailendra
US
Dec 14, 2012 11:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sir,

I got SIM no. 899110120202293105965 from your Representative Mr. Ajay Singh (Mob. [protected]) on 09/11/2012. He made all the documentation (Application SL. No. DL [protected]). I have handed over the following documents to him : Address Proof(Rent agreement), id proof (voter i.d. card), 2 photographs and Cash Rs. 300/- on the same day.

He told my SIM will be activated within 3-4 days. But still by today (after 35days) it is not activated . His mob. is always switch off. Please look into the matter and inform me accordingly

Mira Kumari
Mob. [protected]

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rohit bhatnagar
US
Jan 07, 2013 11:08 am EST

Dear sir,

I am using the airtel braodband from last 7 year. But from last one year totally fed up from airtel service(internet stops working 4-5 times in a month) .we regret to inform you that i am unable to access net on my connection from past 1 month.
You are requested to please get the same fixed immediately & oblige.

Connection reference
user name : Rohit Bhatnagar
telephone no: [protected]
address : 557/9A Om Nagar alambagh Lucknow, UP-226005
ph : [protected], [protected]
mail id : simpybhatnagar@gmail.com.

P
P
palmersto
New River, US
Aug 05, 2013 3:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

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