Alex and Ani’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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Alex and Ani
It's been a whole month that I've placed my order with Alex an Ani . August 7th, 2023 to be exact,and I haven't received nothing yet. Everytime I've called,
they say the same [censored]. Sorry for the delay but we are back up. I'm [censored]ing sick and tired! I want something done now. I have over 45 or more bracelets from this company to be treated like a piece of trash!
Desired outcome: I want to be compensated for the false shipping time and due date and I want my merchandise I've been waiting for.
It's been a whole month and I haven't received nothing yet. Everytime I call, they say the same [censored]. Sorry for the delay but we are back up. I'm [censored]ing sick and tired! I want something done now. I have over 45 or more bracelets from this company to be treated like a piece of trash!
Is Alex and Ani Legit?
Alex and Ani earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
Alexandani.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alexandani.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Alex and Ani and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Alexandani.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Alex and Ani protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Alex and Ani. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Alex and Ani complaint handling
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Alex and Ani Contacts
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Alex and Ani phone numbers+1 (800) 725-7822+1 (800) 725-7822Click up if you have successfully reached Alex and Ani by calling +1 (800) 725-7822 phone number 3 3 users reported that they have successfully reached Alex and Ani by calling +1 (800) 725-7822 phone number Click down if you have unsuccessfully reached Alex and Ani by calling +1 (800) 725-7822 phone number 0 0 users reported that they have UNsuccessfully reached Alex and Ani by calling +1 (800) 725-7822 phone number
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Alex and Ani emailsvictor@alexandani.com94%Confidence score: 94%alexandra@alexandani.com92%Confidence score: 92%Marketinggeorgetown@alexandani.com89%Confidence score: 89%rye@alexandani.com88%Confidence score: 88%
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Alex and Ani social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Alex and Ani contacts
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