I placed my order several weeks ago and I have not received even an email in response to my purchase. Here I am now, a few days before my son's first birthday and I am empty handed. I have tried calling and the voice mail says that all service reps are busy, there is no option to leave a message or a call back number. These people are extremely unprofessional and should not be allowed to sell on the internet if they are not going to hold up their end of the bargain. These reviews would have been much useful to me before placing my order. How can we get these people off of the internet?!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm having the same problem currently. Ordered two weeks ago, finally got my product through email after prompting, but they made an error. Now, over a week later, there has been no response. And there online chat is not on, nor do they answer the phone. What is up? I don't get it.