Alpine Credits’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of borrowers are dissatisfied with loan services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
First mortgage
I got a first mortgage with Alpine Credits for my Condo. I am a Senior and it was the only way to get a mortgage because of low income.
After a year they raised my payments 800 dollars a month because interest rates rose in Canada. Interest Rates are now falling and Alpine Credits will not lower my monthly payment.
The monthly payment is now more than double what a bake would charge. Is this even legal.
Is there a place to complain or sue them in BC where I could reach out.
thanks
Confidential Information Hidden: This section contains confidential information visible to verified Alpine Credits representatives only. If you are affiliated with Alpine Credits, please claim your business to access these details.
False advertising
Alpine credit advertisements is false advertising
“home equity loans from alpine credits are the fastest and easiest way to get money from your home regardless of your income or credit history. Contact us today!” alpine credit .Ca
“if you are a homeowner, secure your loan with the equity in your home. Call us today or apply online and our dedicated lending adviser will help you get a loan you need. Unlike the banks, we can often have your loan approved the very same day, regardless of your credit.”
“need to borrow money? Your credit, age or income are not an issue!”
“a bad credit loan from alpine credits only requires you to be a homeowner. Even if you have bruised credit, poor credit, bad credit or are just self-employed. If you own a home, we can help.”
Http://alpinecredits.Ca/faqs/ - ea5772584a313e695
We applied recently for a loan of $20000.00 to purchase our retirement home, ya it's a fixer upper.
We were turned down a loan based on and i quote “ but ultimately the lenders felt that because you were currently in a consumer proposal your credit score is too damaged to offer a home equity loan” email from one of their employees jonatham tam.
Yep i'm upset because even though we do have damaged credit would we have chosen to apply at alpine credit if we had great credit history, no absolutely not! Above is actual quotes taken from alpine credits site, you'll note they make reference to “regardless of your credit history”. Hey that's good news for folks like us who have run into a hard time. How many times have we seen that goofball on tv approving all those applications, based on my recent experience with alpine credit i've come to the conclusion not only are there advertisement false but their business ethics are false as well. As a side note jonatham did offer this “we do have services available for you to try and rebuild your credit score if that would be something you are interested in with one of our partners” don't ask me what that might be because i didn't get any further info.
So here's what i'm left with, my words, “we won't give you a secured loan with home equity because you have damaged credit but we do have other options…to rebuild your credit, but i won't share that with you because of your damaged credit”
the majority of you voted for far right Doug/rob ford. Does he help us with these unscrupolus businesses like Alpine , the oil change companys , hertz rental etc, Market Place CBC contacted Ford about these rip offs and he more or less sneered at them . FORD NATION ?
Misleading advertising. They approve my home equity loan but at 17% APR compounded constantly, plus fees and other. We declined there "generous" offer, because they offered a home equity loan at high credit card effective interest rate of at least 25%
My wife and I are senior citizens, we both found Alpine to be misleading and unreliable in every regard. This company should never be used, even as a last resort.
In case anyone here have a Reddit account, I strongly advise you to write a review with PersonalFinanceCanada sub because I had to search very hard to see these. Good luck.
The same story here...we knew it was an expensive way to go...close to $8000 in extra fees on top of what we ended up with. Two years later we are in a position to pay them off and they want 3 months interest penalty...a "Hold back" and other fees that total MORE tahn the original loan amount! WTF?
Stay away from Alpine Credits. Up front fees are not explained clearly and ultimately are exorbitant. I wanted to pay out my mortgage and was quoted 3 months interest plus a small discharge fee. The morgage discharge statement which was sent on the last day included a $1, 000 for legal charges. Alpine says that is not us. The law firm says Alpine Credit knows the fact that legal fees are charged but they don't tell their clients. Please understand Alpine is in the business of collecting fees not helping homeowners. Integrity, openness and honesty are not in their vocabulary.
I borrowed money through Alpine Credits last year. I am trying to payout the loan and it seems that they are stalling. The first email to me asked that I send them "a payout request if you are paying out with your own funds; or, if you are electing to use a lawyer/notary, please have them forward me a request." My bank had already done this. I sent them a second email and this is their response: "I am just awaiting approval from the lender. I will continue to try and get a hold of him, but unfortunately I can’t send the statement without his approval." What a pile of nonsense. So not only do they charge exorbitant fees and interest rates, they stall when you try to pay them out. This has been a very expensive learning experience for me.
I borrowed money via my home through alpine. Upon renew, they demanded 1300+ renewal fee, with increased interest rate and handling fee. When I requested to pay off the loan, they took my file to a lawyer the same day and that law firm also demanded 1, 000 in fees.Upon my initial contact they threatened to take me to court
I need help .
Is Alpine Credits Legit?
Alpine Credits earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Alpine Credits. The company provides a physical address, 4 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Alpine Credits's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Alpinecredits.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alpinecredits.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a alpinecredits.ca, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Alpine Credits as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Alpinecredits.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The alpinecredits.ca may offer a niche product or service that is only of interest to a smaller audience.
- Alpine Credits protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Alpine Credits. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- Keywords related to scams and fraud were identified in our analysis of Alpine Credits website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
About Alpine Credits
Overview of Alpine Credits complaint handling
-
Alpine Credits Contacts
-
Alpine Credits phone numbers+1 (800) 587-2161+1 (800) 587-2161Click up if you have successfully reached Alpine Credits by calling +1 (800) 587-2161 phone number 0 0 users reported that they have successfully reached Alpine Credits by calling +1 (800) 587-2161 phone number Click down if you have unsuccessfully reached Alpine Credits by calling +1 (800) 587-2161 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Credits by calling +1 (800) 587-2161 phone numberCustomer Service+1 (604) 581-2161+1 (604) 581-2161Click up if you have successfully reached Alpine Credits by calling +1 (604) 581-2161 phone number 0 0 users reported that they have successfully reached Alpine Credits by calling +1 (604) 581-2161 phone number Click down if you have unsuccessfully reached Alpine Credits by calling +1 (604) 581-2161 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Credits by calling +1 (604) 581-2161 phone numberBritish Columbia & Alberta, Phone & Fax+1 (800) 639-5626+1 (800) 639-5626Click up if you have successfully reached Alpine Credits by calling +1 (800) 639-5626 phone number 0 0 users reported that they have successfully reached Alpine Credits by calling +1 (800) 639-5626 phone number Click down if you have unsuccessfully reached Alpine Credits by calling +1 (800) 639-5626 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Credits by calling +1 (800) 639-5626 phone numberAlberta+1 (437) 800-1393+1 (437) 800-1393Click up if you have successfully reached Alpine Credits by calling +1 (437) 800-1393 phone number 0 0 users reported that they have successfully reached Alpine Credits by calling +1 (437) 800-1393 phone number Click down if you have unsuccessfully reached Alpine Credits by calling +1 (437) 800-1393 phone number 0 0 users reported that they have UNsuccessfully reached Alpine Credits by calling +1 (437) 800-1393 phone numberOntario, Phone & Fax
-
Alpine Credits emailsinfo@alpinecredits.ca100%Confidence score: 100%Support
-
Alpine Credits address№ 310-10524 King George Boulevard, Surrey, British Columbia, V3T2X2, Canada
-
Alpine Credits social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Alpine Credits contacts
Recent comments about Alpine Credits company
False advertising
Global Credit Union Home Loans
2 reviews
Watermark Home Loans
3 reviews
Integra Credit
10 reviews
Access 1 Properties
2 reviews
Hyundai Capital America
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.