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I ordered 3 magnetic phone cables from an Ad on Facebook in January. The address on the page has a contact address of 3200 North America Drive, West Seneca NY, 14224 - [protected]@magnetic phone cable.com.
I received an email on Feb 9, 2017 at 12:M advising my order was on the way.
Upon receiving the package, enclosed was a generic white USB cable which can be bought at any Seven-11 store, not the magnetic cables advertised and ordered x 3. The package had a label with a return address of AN & Associates, 2740 Slough Street, Mississauga L4T 1G3.
I have sent an email to the [protected]@magnetic address requesting a full refund ($34.92 USD) and where I can return the cable to as well as a complaint to the company in Mississauga requesting the same and an offer to return the cable in person.
When I queried AN & Associates a number of BBB complaints came up so I am filing one with regards to this particular instance as well.
I googled two addresses in the US - 3200 North American Drive, West Seneca NY and 1711 Cudaback Ave, Niagara Falls NY. The first address appears to be a vacant field or lot and the latter is actually a company located at 1683 Cudaback called CBI which is a mailbox rental service that I am assuming is for online orders to the US and Canada (both flags adorn the sign on the building). Not impressed.
Thank you - Shannon Noel
Original Magnetic Phone Cable
ORDER #CABLE18807
Your order is on the way
Your order is on the way to you. Track your shipment to see the delivery status.
View your order
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Items in this shipment
Original Magnetic Cable for iPhone and Android Devices × 1
iPhone / Silver
Original Magnetic Cable for iPhone and Android Devices × 1
Android / Rose Gold
Original Magnetic Cable for iPhone and Android Devices × 1
Android / Gold
If you have any questions, reply to this email or contact us at [protected]@magnetphonecable.com
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CYPRESS TEAS [protected]
[protected]
received from: AN & Associates
3200 North America Dr
West Seneca NY 14224
This is all the information I have. Please reply as soon as possible.
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7
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Sincerely,
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[protected]
Thank you.
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