AN & Associates
Reviews and Complaints

Orderd 2 pair... 12.10.18. (with PayPal..($88.93) Never received them. I want. A refund from this BBB RATED. F. SCAMER ...these were Christmas gifts for hunting members in our family it was embarrass ing that their gifts did not arrive. Once I Googled company I was even more pissed that I had like a fool not checked before ordering...I am on a fixed SS INCOME and I need my money back.

The gloves I ordered were supposed to be gloves heated with use of USB battery charger. I received chargeable gloves using regular batteries. I have ordered this type through another company and not satisfied so decided to order the electrically chargeable gloves and received the same type I ordered before. I am not sure how to return this product.

Buyers BEWARE. I ordered a heated vest through this company advertising on Facebook. I had no idea the default company is in China. The vest arrived, however, it did not work. I filed a complaint with the company and Paypal. I was advised to return the vest to what appears to be a bogus address somewhere in NY. The item was shipped 3-day priority on December 26 with 3-day shipping. I am now receiving e-mails from someone at the company names Sarrah P. who keeps saying they will issue a refund once they can confirm the shipment, despite the fact that I have provided a copy of the shipping receipt from the USPS. At this point, I have escalated a complaint with Paypal to try and receive a refund. I highly recommend consumers NOT do business with this company or risk being ripped off.

I ordered 4 of the knitting and crochet lamps on November 1st order number 14307 have corresponded with Rama Deals Jessica H., Emily C. and Isabella F. by email 22 times about my order. I requested a refund of my money $46.94 on December 14 2018 as wanted these items for Christmas presents and your company couldn't fill my order. Since they weren't going to be here by Christmas just wanted a refund of my money. But have gotten no response back about refunding my money. Tried to call he phone number on your web page and no one answered. Since Christmas is past I would just like my money refunded

After a month I finally received my order on December 26th. Of course that isn't the end of my complaint. These were Christmas presents that I didn't get in time. Now the problem is that they are not the sizes I ordered. Can't get ahold of anyone because the phone number [protected] has a recording that simple states that they are closed! Doesn't list their hours! Emailed them also at [protected]@freeshipdeals.com. This is the only response I have received
Thanks for reaching out! Our support team will check your message (61904) and work on your request. Please allow 1-2 business days to receive a response. To help us assist you faster, please respond to this email with your order number. If you haven't placed an order, you can disregard this. We appreciate your patience!

To add additional comments, you may reply to this email.
Doesn't seem like good business practices! I have filed a dispute with my Paypal account.

I ordered an I Scan Instant Portable Scanner through a face book add in early November, company not known. I payed for it through Pay Pal 0n the 7th November 2018. Pay Pal payment details ecom Purch [protected] NZD 7650 $107.52.
Purchase price was US$68.94.
The order number that was provided was 10693
Contact information was Shipping address was
Graham Pope
23 Colemans Road
MBH
Blenheim7201
New Zealand
[protected]
This Item has not been delivered.
I would like the item delivered or a fill refund

I ordered 3 granddaughter bracelets on 11/22/18 and have not received them. When I placed the order it stated ships within 24 hours. I have sent emails and received no answers. These are a Christmas gift and if I do not receive them I will report you to the NC Better Business Bureau for your pour service and taking my money and not delivering the product.

Faye Lawson

I have received no shipping information at all on this transaction.

November 21, 2018
A N & Associates FlorenceScovel
-negative $128.91
Payment - PayPal Credit
Paid with
PayPal Credit
Make a PayPal Credit payment
Ship to
Leonard St Michael
W9369 County Road C
Fox Lake, WI 53933
United States
Category
Clothing
Transaction ID
03W40340J2332470J
Seller info
A N & Associates FlorenceScovel
[protected]
http://an-associates.com/
[protected]@an-associates.com
Invoice ID
c7332656021573.1
Purchase details
Comfy Heated Socks (Qty 4)$119.96
Shipping$8.95
Total$128.91

I used my visa ending in 3818 to order a pair of heated gloves, the item was an advertised on Facebook, I paid for the gloves on November 6, 2018. I Still haven't received them as of today's date. my name is Robert E Hansen, Jr. my address is 10504 S Homan, Chicago, IL. My contact number is [protected]. Unfortunately the order number info was accidentally deleted on my phone, any help in getting the paid for items shipped to my address would be highly appreciated!

I ordered a bike bag for a Christmas gift. I don't remember what site I ordered it from, but it may have been shop gobliss.com in Wisconsin based on the charge on my credit card. The bag was sent from AN & Associates in West Seneca, NY.
The item was filthy dirty (my hands literally were black from touching it), it smelt of oil and was totally unsuitable for anyone who is purchasing a NEW item.
There was no paper work included with the item so there was no way to contact AN & Associates. When I called the shop gobliss.com phone number as listed on my AMEX, it rang twice then nothing - no answer, no machine, no message.

This is a fraudulent company and it should be banned from doing business. I purchased four sweaters from this company on October 1st. I paid $126 . I called and called, the number does not work. They waited 6 weeks before sending the proper shipping details. Once i finally received the items, they were grossly different when they were advertised, the material was horrible. I won my paypal dispute only to find out the shipping fee to return them was $48. Shameful that this company is still in business. No contact number, no return contact email. They do business under multiple different companies with false names.

I previously ordered a IOS 64 GB, Gold Flash-drive off of Facebook,

Unable to get the flash drive to work that I ordered from AN & associates.

When I ordered, it stated a full money back return.

Need to return. I would appreciate a full refund

Need mailing return instructions.
I appreciate your help with this issue.
Thank you,
Trudie
2780 N 4400 W
Corinne, UT 84308

I just researched your phone number on my bank statement where I think you fraudulently extracted money from my account to pay for one of your jackets. If you did this, I will contact my bank and law enforcement to investigate the status of my order. Your phone number includes no response from a human being, which at this point I can only guess might be intentional.

If upon an investigation with U.S. officials it's determined that you are bilking consumers, you will be shut down and I will not be satisfied until this happens
.
See my email below and respond to my question! I am not playing games with you or your company (if that's what it is) and you have definitely run up against the wrong individual to try to scam, if this in fact turns out to be the case. I have nothing but time, energy, knowledge and experience to hunt down my product and/or my money I spent with you if that becomes necessary.

Therefore, you should make certain that you are a legitimate organization. I also noticed you have no privacy policy or terms of service on your website! I will also contact FACEBOOK to let them know if I do not receive my order since this is where I saw your ad and you will likely be shut down on that platform too if it's you're scamming customers on their platform.

Regards,
[removed]
Begin forwarded message:

From: [removed]
Date: November 7, 2018 at 12:01:58 PM CST
To: Warm Jacket
Subject: ANSWER MY QUESTION ABOUT MY ORDER #32216.. ALSO WHY HAVEN'T YOU PRESPONDED TO MY SPECIFIC. QUESTION?

My order details are below. I wrote to you 3 times to ask about my order? I paid for expedited shipping and then was told I'd still have to wait 14-21 days for my order?

How long does it take to get my product when I've paid for expedited shipping?

If someone doesn't answer soon, I will investigate having your payment stopped!

By not responding to my question, you are not living up to promises you make on the internet regarding customer service, so why should I live up to mine regarding paying you?

You claim that you respond to emails and you have not responded to my specific question? How can you even claim you are serving the public when you are unable to respond to a simple inquiry?

Please answer when I can expect to receive my order! I have paid for EXPEDITED SHIPPING!

On Oct 31, 2018, at 10:35 PM, Warm Jacket wrote:

Warm Jacket
ORDER #32216
Your order is on the way
Your order is on the way to you. Track your shipment to see the delivery status. Please allow 14 to 21 days from this email for you to receive your order. You can track your order with the tracking number provided on www.17track.net, please allow few days for the tracking number to update.