AK Management
Reviews and Complaints

I know the manger at store # 168. Lakeland Florida. My name is Michelle clad Elmore. I worked as as stocker at this store. On more then one occasion the manager paid me 50 dollars in cash to work a couple extra hours. I quit now he wants me to come back. I think he just likes to look at me. He lets us come to work with hardly nothing on. Which is ok with me. It's hot in there.

I applied to ak management for a loan the man on phone took my card number but not the last three digits he told me no money would be taken from my account and four weeks ago I found £89.00 had been taken I was furious I was told had to put in writing which I did on same day after a week I was not aknowled I emailed them told them I needed money back in my account as it was my disability money they had tajen the fee outi emailed told them I had no gas and received email I had to apply to another company for refund which I have done on four occasions and as of today have not received any money back aand di not know where else to get help thank you

This company has taken my last £89 I recall getting a phone call saying I have been accepted for a loan, and that a fee of £89 would be taken once I got it but I never got the loan. Am a single mum work part time I need this money company's like them really disgust me how is this legal! Somthing needs to be done.

My COMPLANIT is AK management has took money from my account as I did not get a loan from them the sum of money is £89 POUND STERLING I WANT MY MONEY BACK PLEASE AS I DONT REALY WANT TO GO THROUGH A COURT PROCESS
THE MONEY HAS BEEN TOOK TODAY ON THE FRIDAY 13TH 2015 I WOULD LIKE AN IMMEDEIATE RESPONCE.
JUNE WOOD

Hiya I am complaining about funds been taken out of my bank account for a loan in which I didn't get and I am wanting that money put back into my account as that is the money that I am meant to live on and the above company said I had to put a complaint in before it gets refunded to my account the amount was 89 pounds and if you need to speak to me about this my number is [protected] and my name is desislava tabakova. Also I want to add that i've been told that I can cancel the service in 14 days as I need to send an email to :[protected]@moneyessentials.co.uk and I will not be charged, but I was.

An management took £89 out of my account on the 10/12/14 I was not aware Igave cconvent to this been deducted from my account I sent them several emails after they tool money out of my account on the 11/12/15 Dec asking for my application to becancelled and to refund the money i rang them today 15/12/14 the man on the phone said because iI did not cancel it 7 days before theytook the money out they will not be refunding my money iI have not accepted any loans and will not be I said it says you have 14 days to cancel after you have taken my money out he replied you have to accept a loan and we will not be refunding your money back this is my widows money to feed me and my kids I want the money refunded I did not agree to them taking money from my account that I recall i think this is disgusting to con people this way iI want £89 back into my account thank you Mrs A Heneghan

I have had £89 taken from account this morning. I spoke to this company 13 days ago thinking it was a different company - who I had actually applied for a loan through. They went through the procedure and told me I was guaranteed a loan from them (LIES) - all they did was send me a list of companies charging extortionate rates - I could have done this myself?
Now they have charged me for this privilege and at no point during the conversation did they mention this would happen as I would not pay an admin for a loan and would have terminate the call immediately has this been mentioned.
I did not proceed with any of the loans because of the rates they charged, and if I had wanted to I could have contacted these people directly myself without going through these cowboys.
I sent a couple of emails this morning as I'm very pee'd off with this, and I also phoned customer services [protected] to get a message telling me the opening hours and even though I was between these hours they then hung up the phone?
I called the number that they called me from in the first place and got a rather cheeky girl speak to me who advised that 'Simon' had told me at the end of the call that I would be charged this fee after a week - when I disputed this she then said 'Oh I've just been in touch with the relevant department and you have sent several emails so you need to wait on a reply' - I was all of 10 seconds about on the phone and was not put on hold at any point so how she managed this is beyond me. She was quite rude and couldn't wait to get me off the phone - I'm assuming they are used to this kind of call and have had SEVERAL.
I know they're only earning a living but to take money off people in this way is just wrong as far as I'm concerned - and the attitude is disgusting.

I enquired for a loan about a month ago, a couple of companies rang me up seemed to have good options so I went with the one I liked best, I have never heard of ak management nor have they ever been mentioned to me, I cancelled the loan with the previous company I lost admin fees but thems the breaks, I am a bit hard up at the moment and when I finally get a bit of money together for rent, as soon as the money goes in £89 was taken from my account now I cant pay rent and face eviction because of these ### life stealing from other people its thievery plain and simple I need this refunded asap as its money I desperately need to live, I want to see these... I'm not even going to compare them with anything without seriously offending the comparison, the least AK can do is face up to what they have done instead of hiding like the cowards they are. Refund now!
Steven Wood
[protected] but I doubt they will do anything

I contacted ak manegment to help me find a company who would give me a credit card, all they did was pass me on to other companies that were payday loans or very high interest rates, i was told that no money would be taken from my bank until i got a company to take me on i have found that they have taken £78 out of my bank before i secured a card which i still havent in my eyes this is not the way to treat anybody i am on a pension and they left me with approx £7 to live on for a week i have contacted them but to no avail

OK. So AK Management contacted my partner in regards to a loan that he had applied for. My partner does not have a bank account, but "he needed one to apply for the loan", so I let him give in my sort and account number. When I heard him giving in the security number, I told him not to... but it was too late and the agent heard me stating that I did not want them to have the security number. She asked why and I stated that that's how they get money out of my account. I was assured there and then numerous of times that no money would go out unless my partner took the loan. He never did take the loan. To my horror, they took £79 from my account yesterday! I have emailed them and spoke to them explaining that they should never have taken the money. I explained that this is my food money. I have 2 babies. The agent said that the procedure is that I email them and wait for an email back. It could take 24 hours, and even then I have to wait for the money to go through the refund procedure. I explained that I did not have no money for food for my children. She did not seem at all interested until she realised the loan application was not in my name. She then stated that she was going to go back to the telephone conversation my partner had with the agent and see if HE gave permission for the money to come out! As I stated above... we were assured numerous of times money would not come out unless we took out the loan! What scares me the most was that the agent did not ask my partner to put the bank account holder on the phone to allow him to use my account. Shows how easy it is. I am appalled. We am sitting here with nothing because they have taken it upon themselves to take my money. Also just to add. Anyone having these problems. Request a copy of the phone call that was made when you applied. They charge a fee of £10 for it, but I have been advised to request a copy as I am taking this matter further regardless if I get my money back or not because of the seriousness and also for the fact I explained they have taken my shopping money and I have not a scrap in for my children. There is no phone number you can ring to get your money back. You have to email them and wait for an email back. You can speak to an agent, but they will not help at all. They are useless and only care about taking money off you. Regardless whether they say they will not take money or not... they will. whether you take a loan or not. Its a disgrace. I am appalled! Awful company and extremely UNHELPFUL. Please do NOT apply for anything with them. Please check these other complaints

http://www.scambook.com/report/view/156682/AK-Management-Complaint-156682-for-$79.00

http://www.scambook.com/report/view/158768/AK-Management-Complaint-158768-for-$158.00

Having contacted AK Management for a loan I have had constant phone calls and text messages for over a week. When asked to stop the call centre agents say they sort it out and make them stop but it never gets actioned. I have also told them I want nothing to do with them and any loans from the companies they work with as they all have really bad reviews for example, Amigo Loans who State on all paperwork and website that their loans are unsecured against the guarantor's home but it actually all of them are. Even just a small loan eg £500 could cost your guarantor thousands if not even their house. Trying to contact the customer service department is like getting blood from a stone, so basically none existent and on a 0845 number they keep you on hold forever got up to 10 minutes and still at no.1 in queue but not waiting any longer. None of my emails have ever been replied to and most get sent back. I have had to cancel my bank card to stop the £79 payment they are due to take out even though I have taken nothing out. In short DO NOT give them any bank/card details or taken anything out with them very bad company.