https://answers.microsoft.com/en-us/msoffice/forum/all/i-cannot-create-an-app-password-for-aol-sorry-that/fd4570c4-2b5a-4947-b846-2c4c4186bb71?page=2
this is only one link of people just like me tired of the runaround. I need my mail in Outlook. After a Microsoft update... on Sunday... I haven't been able to get into Outlook. I haven't been able to reset my email. I haven't been able to get Password Generator to work. JUST LIKE ALL THE OTHER PEOPLE I SEE ONLINE.
This is not okay. I did call the number that kept appearing... on the chat, on the help, in your emails...
yes... i was told to use AOL in a browser... and... I was told the number was for paid people.
Bait and switch? Are you holding our email hostage?
These are unacceptable practices.
DEBBIE FINGER
[protected]@AOL.COM
Desired outcome: I WANT A PASSWORD