BEWARE! This company will rip you off and leave you with the bills! My flight home was cancelled by Air Canada (horrible and will never use again). I was left stranded in a foreign country with no way home…no option offered by the airline. I had purchased Aon’s travel insurance through Globus travel company, so I was not worried. Globus was able to book me on another return flight home for over $800. The insurance I was sold covered delays/illnesses/cancellations etc… After sending Aon multiple proof of my itenerary, receipts etc…they are only comping me $300…of the over $800 I spent! This fraudulent promise of travel insurance is a sham! This company needs to be taken out of business! I implore everyone to please condemn businesses who promote Aon as their travel insurance partner! As much as I love Globus Tours, this experience makes me really not support them either. We as consumers need to take a stand and fight for what is right…out of principle! Yes, I am angry about the over $500 difference…and I still expect that from Aon, but it is also the principle of them lying and cheating consumers from their hard earned money and from a paid service that consumers are not getting!
Desired outcome: Full refund
I am having the same issue with this company. The insurance was purchased through Royal Caribbean who also is doing nothing to assist us with our claim.