apnTech review: Complaint Against ApnTech for BBB Investigation

Our experience with ApnTech has been nothing short of disastrous and warrants immediate investigation by the Better Business Bureau (BBB). They promised increased visibility within 2-4 weeks, but this was a complete fabrication, and their inaccurate descriptions only harmed our marketing efforts. As a service-based business, their strategies did nothing to generate sales or leads. Additionally, they fraudulently charged my credit card four times without authorization on 07/12/2024, 07/16/2024, and 07/17/2024.

When I addressed this, Christian, the floor manager, was extremely rude and called me out of my name. Nadine gave us false assurances, and Flavio refused to issue a refund, demonstrating a total lack of customer care. Their customer support is practically non-existent and highly dismissive. The information they provided for our listings was incorrect, and their descriptions misrepresented our services, leading to ineffective marketing and further setbacks. Locked into a non-refundable contract, we saw no improvement in visibility or sales, rendering our investment a complete waste.

Furthermore, when I requested to speak to a higher authority or obtain the corporate number to resolve my problem, they refused. I demand the removal of the submitted listings and a refund of the four fraudulent charges they made on my credit card. ApnTech's deceptive practices, fraudulent billing, and dishonest staff highlight their lack of ethics, integrity, and commitment to customer service.

I urge the BBB to investigate ApnTech's business practices immediately. Their fraudulent actions and unprofessional conduct are unacceptable and must be addressed to protect other consumers from falling victim to their schemes. Potential customers should be warned to avoid this unreliable company at all costs.