Arab National Bank [ANB]
Reviews and Complaints

Dear Sir,

I have appiled for my car leasing rescheduling, now its a month i have not receive any update, if i call to ask no one pick the calls and if they pick the call by luck no one is helping. And i am receiving messages for taking my car. I need help to slove my issue. Because its a month now no bank let its customers to wait so long. Looking forward for the support please.

My number is [protected]

Thank you

We transferred 500riyals to alinma bank its was successful, unfortunately, it wasn't credit to the alinma account due to some restrictions that only withdrawals and transfer of salary from the employer only can be done in alinma.
The concern is how can we assure that the 500 riyals will be credited again in the anb account? I want to talk to the customer service hotline it's always call ended

For some reason, the bank management keep the second key of every car they are leasing, I have no issue with that, but the thing is after I have accomplished my 5 years payments and finally owned the car they claim that they have lost the key..
I have raised many internal requests and complaints but everything they close the complaint requests without getting back to me..only a sms stating that the request is fulfilled successfully (the truth of the matter is that nothing happened)

I am Hafiz Muhammad Shehbaz beneficiary of the reference # [protected]. Transaction was done from ANB on 15-01-2020 with reference number [protected] from the account number [protected]. But still payment not received. In this regard this complaint generated for your positive response as early as possible.

My email address is shahbaz.[protected]@hotmail.com for feedback.

I requested how many times a new credit card but until now they are not sending or contanting. I planned to close the account if they will not renew but i cannot contact/connect to someone who can assist me regarding this matter. Please if help me reagarding this matter i really need the credit card but if im not allowed anymore kindly close my account so that i can apply a new one.. im good payor of credit. Thank you!

I have been using Platinum Credit Card for online payment. At the beginning, I can use, but after a while, it always rejecting my payment.. I want to know why it is rejected while my credit card is still active and there is still money inside.? And this thing happen to me before but I didn't complaint because the next day I already can use it.. But now even the next day, I couldn't use it. May I know why.?

Dear ANB Complaint Office,

Yesterday 19.10.19 at 2 PM I was willing to withdraw cash of 5000/- the trans. happened but cash not got, by using ANB ATM Card#.[protected] thru bank albilad ATM HA Branch Enjaz 1. Manfouha Riyadh. the screen shot of trans. debited description is showing 8888.081134.0000.101 you can please check and help to credit this amount to my account please.
I contacted the ATM bank albilad, and they advised to contact ANB. kindly looking your earliest response and correcting the.
trans. to credit my account, the machine not processed and no cash /machine cash processing sound was heard
Thanks for your assistance.

Hello.i m Dr farhan from mecca saudia arabia.sir I transfer 1001 dollars online from my Anb account to meezan bank in Islamabad pakistan.but the amount received is 956 dollars.Total amount which is debited is 3812 in which they take 52 riyals transaction fees plus vat.the remaining 3760 equivalent to 1001 dollars .the exchange rate was 3.754.I did this transaction on 19 September 2019.My account no is [protected].The reference no of payment is [protected].

October 1, 2019, Time 0702 am, ATM #3157
Location: Al Ramaniyah Mall Al Khobar ATM.
I made a balance inquiry and the ATM has SAR3715.97, and i made withrawal transaction and the machine stated unable to dispense cash, unfortunately the money was deducted on my account and no cash dispense in the ATM machine. I just want to return the money so i can withraw in other ATM. Thank you. Please email me at [protected]@nesma.com

Daer,

I went to bank for receive spare key after complete lease period. But bank staff behave badly and didn't find the spare key. Still I am waiting to get back spare key.

2 days visit:- 17 & 18 September 2019 1.30 pm
Vehicle Number- BLJ 4798
Purpose:- Get back spare key after lease period end.
Lease period end:- July 2019

Regards,
Mohamed Alim
[protected]

Why is it that my money did not yet reach in the distaniton and its in Malaysia they are asking me why they did not yet recieve but it says here the no direct in Malaysia it will stop over in US then send too Malaysia but why until not it did not reach in Malaysia and its already 8 days they said it will stay in US just one or two days then it will send in Malaysia but why until now they dis not yet recieve I'm gemma lopez who is complaining plz be fallow coz its for emergency purpose... And the name that I send for is EVENNE WODJIN and the account number is [protected] plz be fallow... Thanks..

Dear ANB Team,

I have already transfer the fees for Enjaz e-wallet account for visa stamping through BDO bank Dated on July 15, 2019. But not yet posted in our Enjaz system… Details... reference no. [protected] amounting $3, 000.00

Unfortunately, BDO Bank said me that the transfer already accepted so please take immediate action to activate transaction to reflect on Enjaz website or provide me supported documents proof that fees for Enjaz pested in our E-wallet account

Your early response will be highly appreciated
Regards

Dear ANB Team,

I have already transfer the fees for Enjaz e-wallet account for visa stamping through BDO bank Dated on July 15, 2019. But not yet posted in our Enjaz system… Details... reference no. 527-19-00134 amounting $3, 000.00

Unfortunately, BDO Bank said me that the transfer already accepted so please take immediate action to activate transaction to reflect on Enjaz website or provide me supported documents proof that fees for Enjaz pested in our E-wallet account

Your early response will be highly appreciated
Regards

Money not received

Transaction Date : 28/07/2019
Branch Name : Azizia Makkah

Txn. Ref. : 192851040209

Iqama No : 2216523403

Remitter Name : Saeed ullah Jawar khan

Dear Telemoney,
I sent the Money to the Allied Bank of Pakistan on 28/07/2019, but It does not transfer to the beneficiary account.
Transfered to Shamsul Arfeen
Kindly Request You Sir finds the Problem and Solve As soon as possible.

Regards,
Dr Saeed ullah Jawar Khan
Email Id : [protected]@yahoo.com
Mobile No : +[protected]

2 days ago i have visited ATM TERM 131A in Riyadh Saudi Arabia. I was depositing 1400 SAR in the machine and once i put the money in the tray it ejected 500 SAR as rejected notes. Out of 500 SAR only 400 SAR i got and 100 SAR stucked inside the machine and after few seconds machine took inside the SAR 100 as well and return my card. So then i checked the balance it shows nothing was deposited. So in total my 1, 000 riyal stucked inside and then i call the helpline and they told me to wait until 48 hours. Now even 48 hours past as well but 1, 000 SAR is not credited into my account.

Best Regards,
Faisal Nasim
00966-[protected]
Account#
Iqama# [protected]

I was submitted my renewed iquamma details to anb al khobar head office
customer service (affluent division) on 11 th july 2019 at 3.45 pm.
The customer service person has collected the document and he told me it will renewed. Today evening i received a sms from anb and says your
account /card has frozen and submit renewed iquamma details to bank for reactivate account. My telephone number is [protected]

قدمت طلب إلى وزارة الخارجية ممثلة في شركة إنجاز على شكل زيارة عائليه

وقمت بدفع المصاريف المقررة للطلب بالكريديت كارد الخاص بي بتاريخ 04 مايو 2019

ولكن لوجود خطأ في الطلب قمت بإلغائه وطلب استرداد المصاريف عن طريق طلب في مكتب تسهيل بتاريخ 06 مايو 2019

وحتى الآن لم أحصل على المبلغ المسترد بقيمة (534.34 دولار)

تواصلت مع خدمة العملاء في وزراة الخارجية وطلبوا مني التواصل معكم على هذا الإيميل

علماً أن طلب (إنجاز) الملغي كان برقم
E257204583
بتاريخ 04/05/2019

وإيصال الدفع للمبلغ كان برقم
201905040909421270000000000

الرجاء الاهتمام بالأمر وموافاتي باللازم

ولكم وافر الشكر والتقدير

الاسم / هاني السعيد حجازي محمد
رقم الإقامة / [protected]
رقم الجوال / [protected]

Name - Prabhu kolangi peramal.
Anb account number - [protected]
Branch - dammam( saudi )
ID NO- [protected]
Iban - SA343040010806899

please activate my account or transfer my money in indian account..

BANK name -STATE BANK OF INDIA
Name - Prabhu kolangi peramal
Account no- [protected]
Ifsc code - SBIN0011673
BRANCH - Kharghar(navimumbai india)

Respected Sir,

Myself Abdul Raheem Mohammed S/o Abdul Samad Mohammed and my Iqama number are [protected]. I transfer the money to India on 30-04-20019 but still up to date my transaction is in pending. when I went to 396 Al Mubarazz Dharan St TMC, Alhasa branches No of time but not get any information about my transfer amount and them simply telling come after three days from two months the same process is going on. And my transfer receipt No: [protected]. really it is a very bad service from this branch I use the first time this service from ANB (Telemoney Service). Please, I Requested to the ANB manager Could Please solve My problem This Transaction to India Make Me lost but the ANB. But I m suffering from two months when I will get my money I don't know.i hope you will my problem as soon as.

Thank
ABDUL RAHEEM MOHAMMED
[protected].

قمت بسداد عدد 2 طلب رسوم تاشيرة زيارة عائلية علي موقع انجاز ولكن لوجود خطا بالطلب لم يتم الموافقة عليه وتم التواصل مع الدعم الفني وافادني بامه سيتم استرجاع مبلع الطلبين علي الفيزا المسدد منها المبلغ خلال 21 يوم وبعد تجاوز المدة المحمددة وحتي الان لم يتم السترداد المبلغ

الاسم / محمد فرغلي احمد
رقم الجوال/ [protected]