ASTR The Label
Reviews and Complaints

The clothes from ASTR The Label are just amazing! The way they fit is like nothing else, and the dresses are so flattering on any body type. I got a couple of dresses from them and they were just perfect. The quality of the clothes is just wow! I couldn't believe how well-made they were. I'm so happy with my purchase and I will definitely be buying more from them in the future.

it's so cute and trendy. The website is easy to navigate and the prices are reasonable for the quality of the clothing. I've gotten so many compliments on my outfits from ASTR The Label. The only downside is that some of the items sell out quickly, so you have to act fast if you see something you like. But overall, I highly recommend this brand for anyone looking for stylish and flattering clothing.

I recently purchased a stunning dress from ASTR The Label and I must say, I am absolutely in love with it! The dress I chose was the Alchemy Midi Dress in a gorgeous shade of green. The dress features a tasteful slit on the thigh, adding a touch of elegance to the overall look. I wore this dress to a friend's wedding and received countless compliments throughout the night.

The quality of the dress is exceptional, with attention to detail evident in every stitch. The fabric is soft and comfortable, yet durable enough to withstand a night of dancing and celebration. I appreciate the fact that ASTR The Label offers a wide range of sizes, making it easy for me to find the perfect fit.

Overall, I highly recommend ASTR The Label for anyone looking for stylish and high-quality clothing. Their selection is diverse, with something for every occasion. I will definitely be a returning customer and can't wait to see what new styles they have in store.

I stumbled upon ASTR The Label and decided to give it a try. I must say, I am quite impressed with the quality of their clothing. I purchased a few bodysuits and blouses, and they are all stunning! The smocked top in a lovely pink hue is my absolute favorite. It accentuates my curves and fits me like a glove.

The attention to detail in their designs is remarkable. The fabric is soft and comfortable, and the stitching is neat and tidy. I appreciate the fact that their clothing is not only stylish but also practical. I can wear them to work or dress them up for a night out.

The website is easy to navigate, and the ordering process was a breeze. I received my package in a timely manner, and everything was neatly packaged. The customer service was also excellent. I had a question about sizing, and they were quick to respond and very helpful.

Overall, I am very pleased with my purchase from ASTR The Label. I would definitely recommend this brand to anyone looking for fashionable and high-quality clothing.

I was pretty happy with ASTR The Label's online store until I found out about their sneaky "free" return policy. Apparently, if you return too many items within a certain time frame, they'll put you on a modified return policy and charge you a 15% restocking fee. What a rip-off! I mean, they advertise free shipping and returns, but then they turn around and punish customers who are just trying to find the right dress. Let's face it, when you order clothes online, there's always a chance they won't fit or look the way you expected. I followed all the return rules, but now they want to charge me for it. And get this, they claim they sent me an email about it six months ago, but I never saw it. When I talked to customer service, they just kept repeating the policy and telling me it was my fault for not reading it carefully enough. How is that helpful? If they're going to have a policy like this, they should make it clear on their homepage or send an alert to customers when they log in. But no, they'd rather trick people into buying more stuff and then hit them with a surprise fee later. This was my first order in six months, but apparently that's enough to put me on their naughty list. Well, they can keep their dresses and their bogus return policy. I'm done with ASTR The Label.

I had a really bad experience with ASTR The Label's Facebook shop. I was looking for a dress to wear to my sister's wedding and saw that they were offering a coupon, so I decided to give them a try. I ordered the dress and when it arrived, it didn't fit right. I exchanged it for a different size, but that one didn't fit either. So, I decided to return it and get my money back.

However, instead of giving me a refund, they gave me store credit. I was really frustrated because I had sent the dress back within the 28-day period stated on their website. I tried to contact them via email, but I never received a response. I even sent two messages through their website contact form, but still nothing.

I decided to call them and spoke to a customer service representative who promised me that I would receive a refund and an email confirming it by the following Monday. But, I never received either. I then received an email response from one of the forms I had filled out, but the new customer service representative seemed confused about how to issue a refund since it was a Facebook shop order.

I also tried to contact Facebook's customer service for the shop, but after several weeks of talking to a bot, I gave up trying to get in touch with a human. After dealing with all of this for over a month, I finally received a message from ASTR that said, "Due to a system error with our integrated Facebook platform, I am unable to process the refund to the original payment."

I was really disappointed and frustrated because I had spent $170 on the dress and now I was out of luck. I don't think I will ever shop at ASTR The Label again because their customer service team doesn't seem to know how to do their job. It was a really bad experience and I wouldn't recommend them to anyone.

So, I decided to buy a dress from ASTR The Label for my anniversary. When it arrived, I was excited to try it on. However, as soon as I put it on, the little piece of fabric that holds the strap on the back of the dress broke. I was disappointed because the quality of the entire dress was not what I expected for a $100 dress. It felt cheap and poorly made.

Despite my disappointment, I really liked the design of the dress and needed a dress for my anniversary in just three days. So, I decided to return the dress for store credit. However, the customer service chat was slow to respond, which was frustrating. Eventually, I was able to get store credit to order a new dress, and they even gave me a coupon to make up for the one I had used when ordering the first dress.

However, I would not recommend buying from this brand. Although they said I would get refunded for the extra shipping cost I had to pay with my credit card in order to get expedited shipping, what they did was add another credit to the gift card they had given me with store credit. I don't want more store credit, I'm never going to buy from them again. I want them to refund my credit card like they said.

The whole experience has been a pain in the butt. Yes, I got store credit, but I had to go and return the dress, and now I have a charge on my credit card that I wouldn't have had. And the dress, like I said, is not worth $100. The quality of it would have made me think it was a $30 or $40 dress. Don't waste your money. If you want a nice dress for an occasion, shop somewhere else that'll probably have better quality and won't come with a broken strap.